How to secure your facebook business page

Tips to Keep Your Facebook Account and Business Page Secure

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Facebook Business

February 15, 2019

Protecting people's information is the most important responsibility we have at Facebook. Our teams work around the clock to detect and prevent fraud, safeguard data and ensure our systems are secure. While we invest in finding, fixing and preventing security issues, there are things you can do to protect your account and your Page. We put together a list of security tips to help you recognize suspicious requests and activity, and keep your account and your Facebook Page safe. And since your business Page is connected to your personal Facebook account, it's important to keep both secure.

1. Secure your Facebook account with a strong password and two-factor authentication

Pick a strong and unique password. Avoid including your name, phone number, email address or common words. Don't reuse your Facebook password on other services online, and never share your password with others.

To further secure your account, we recommend enabling two-factor authentication, both for yourself and as a requirement for other members of your business. Once you've set up this extra layer of protection, we'll ask you to enter a code or confirm your login attempt each time someone tries accessing your Facebook account from a computer or mobile device we don't recognize. We also encourage you to sign up to get alerts when someone attempts to log in from a device we don't recognize.

Visit the Help Center to learn more about how to set up and manage two-factor authentication and receive alerts about unrecognized logins.

2. Review Page roles and permissions

Be sure to familiarize yourself with the different Page roles that exist and the permissions they have. We recommend regularly reviewing who has admin access to your Page in settings, and when you add your Page to a Business Manager, please take a moment to understand the permissions you allow. We also recommend having more than one admin for your Page, so that in case you ever lose access to your Page, someone you trust can help keep the Page up and running, and get you back in.

3. Don't accept friend requests from people you don't know

Scammers may create fake accounts in an attempt to friend and manipulate people. Accepting requests from scammers could lead to spam being posted on your timeline and shared with your friends. Scammers may also tag you in posts and send malicious messages to you and your contacts, so we encourage you to be careful to only accept friend requests from people you know and trust. Similarly, don't grant Business Manager permission to Pages you don't know. You can report suspicious Business Manager permission requests here.

4. Watch out for suspicious links and malicious software

Keep an eye out for links you don't recognize, especially if they're coming from people you don't know or trust. Be careful not to click on suspicious links, open suspicious files or install malicious apps or browser extensions—even if they appear to come from a friend or a company you know. This includes links on Facebook, in private messages and in emails. Keep in mind that Facebook will never ask you for your password in an email. You can always confirm whether an email claiming to be from Facebook is authentic by reviewing recent emails we've sent in the Security and Login Settings here. If you see a post or message that tries to trick you into sharing personal information, please report it.

To avoid infecting your device or computer network, learn the signs of malicious software and ways you can protect your devices from it. And remember to keep your devices, web browsers and applications up to date and remove any suspicious applications or browser add-ons.

5. Set up trusted contacts

To help you regain access to your account, and then your Page, in case you are ever locked out, you can enable your friends to be your trusted contacts. (Update on August 2, 2022 at 11:00AM PT: The trusted contacts feature is no longer available.) They'll be able to send you a recovery code with a URL to help you get back into your account.

Lastly, if you think your personal account has been compromised in any way, please visit facebook.com/hacked to get help, and visit our Help Center for help with your Page security. You can also explore Privacy Basics for more ways to increase your account security and to learn about the protections we have in place.

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4 Painless Ways to Secure Your Facebook Business Page

About
Latest Posts

Justin E. Crawford

Founder at Agents of Efficiency, Inc.

Justin E. Crawford is the founder of Agents of Efficiency, Inc., author of "Live Free or DIY: The Time-starved Small-Business Owner’s Survival Guide" and the chief architect of the Efficiency Roadmap process, which helps small businesses across the country thrive. As an attorney, entrepreneur and operations consultant, he has more than 15 years of experience launching and growing companies.

Latest posts by Justin E. Crawford (see all)

Originally published in 2018.

Facebook is scrambling to recover after its most recent security breach, which put an estimated 50 million users’ data at risk. That’s 50 million people whose personal information could have fallen into the wrong hands. In light of the breach, Facebook took safety precautions securing an estimate 40 million users’ data. CEO Mark Zuckerberg claimed that only general demographic information was exposed, including the name, sex and location of millions of social media users. Thankfully, it was reported that credit card information and private messages were spared in the security breach (although reporters are being cautious, as it’s too early to know anything for sure).

Earlier this year, the Cambridge Analytica scandal had Facebook users up in arms, some even jumping on the #DeleteFacebook bandwagon. Roughly 87 million Facebook users were put at risk. The Federal Trade Commission issued an investigation, but overall, Facebook didn’t lose very much of its user base.

These aren’t the first social media security breaches, and they won’t be the last. So, where do startups and small businesses stand in protecting themselves? Are we as vulnerable as we think? If in 2017, brands like McDonalds, CNN and Forbes had their accounts hacked, what chance does a smaller brand have of protecting itself with more limited security resources?

Related: Social Media Strategy: More Than Just Likes and Follows

Third party apps

If you’re concerned about your brand’s security on social media, the first thing you can do is assess third party apps. These are apps that store your personal data when you log in with your Facebook username and password. Using a number of third party apps means that your brand is relying on many outside resources to run smoothly.

A Global Security Report revealed that the vast majority of enterprise security breaches (85 percent) occurred because of a third party application. Thus, it’s important to thoroughly research apps before connecting them to your brand, and if you can avoid using them entirely, even better.

Before putting your brand’s data at risk, know what a breach would actually look like in relation to that app, as well as what assets would be at risk, and have a plan of action ready in the event of a breach. It’s common for businesses to underestimate or ignore the risk of running third-party apps, but as hacks become more sophisticated, it’s not something to sweep under the rug. While third-party authentication is quick, convenient and doesn’t require you to remember several passwords, it also increases the risk of a data breach.

Managing page roles

A simple rule of thumb for any Facebook Business page is to have more than one admin. This ensures that if your account is ever blocked or hacked, you or another trusted person on your team can access it through another login. At the same time, don’t subscribe to the idea that the more admins you have, the better.

Actions like publishing, banning followers and sending messages should be limited to only those that need to perform these tasks. Facebook allows for admins, editors, moderators, advertisers and analysts. Admins have the most rights and analysts have the fewest. Forgetting to delete old employees and generally being sloppy with page roles only makes your page more vulnerable to a security breach. Know who has access and exactly what they can do.

Securing mobile access

If you or other team members regularly access your business page from a phone, consider an application that can protect you in the event of a lost or stolen phone. Some security apps offer a Facebook blocking feature so you can prevent your page from falling into the wrong hands.

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Additional tweaks

If you haven’t already, the easiest and most obvious way to protect your Facebook Business page is by enabling two-factor authentication. This prompts Facebook to send a security code to your phone when logging in from an unfamiliar location. Remember: If your personal page is hacked, you may also lose access to your business page. They are one in the same.

In addition, the “Security” tab in Facebook’s setting allows you to choose up to five friends to contact in the event that you are locked out. You can also manage which devices require extra security verifications, set up alerts for unrecognized logins and enable encrypted notification emails. Encryption is especially effective because many hacks involve official-looking emails from “Facebook” that prompt the user to sign in. Before they realize what has happened, the hackers have already received the login info they need to take over.

While you can’t control the security measures taken by Facebook itself (or the lack thereof), you can control your personal page settings. In a world where security breaches have become weekly news, taking these small extra steps can make the difference between data safety and a full-blown security crisis.

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Justin E. Crawford

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Help Center

Privacy, Security, and Personal Security

Account Security

We're updating the mobile version of Facebook. com. More

Here's how to secure your Facebook account:

Protect your password

Use your Facebook password only and never share it with other people.

To make your password difficult to guess, do not use your own name or common words in it.

Learn more about creating a strong password.

Don't share your login information with anyone

Fraudsters can set up a fake Facebook-like site and ask you to log in with your email address and password.

Be sure to check the site URL before entering login information. When in doubt, type www.facebook.com into your browser's address bar and you'll be taken to Facebook.

Do not forward emails from Meta to other people as they may contain confidential information about your account.

Learn more about Phishing Protection.

Remember to log out of Facebook if other people are using your computer.

If you forget this, you can log out remotely.

Do not accept friend requests from strangers

Fraudsters can create fake accounts to add people as friends.

Adding scammers as friends allows them to spam your timeline, tag you in posts, and send you malicious messages.

Beware of Malware

Malicious software can damage your computer, server, and computer network.

Learn about the signs of infection on your computer or device and how to remove malware.

Update your browser regularly and remove suspicious applications and extensions.

Never click on suspicious links, even if you think they were sent by a friend or company

This also applies to links posted on Facebook (eg in publications) or sent by e-mail.

Meta will never ask you for your password via email.

If you see a suspicious link on Facebook, report it.

Use advanced security features

You can also be notified of unknown login attempts and set up two-factor authentication.

If you are logged into Facebook from a computer, you can check your security settings using the Security Check tool.

How to secure your facebook business page

Tips to Keep Your Facebook Account and Business Page Secure

Facebook Business

1. Secure your Facebook account with a strong password and two-factor authentication

2. Review Page roles and permissions

3. Don't accept friend requests from people you don't know

4. Watch out for suspicious links and malicious software

5. Set up trusted contacts

Get Facebook Business news in your inbox.

Tags

Tags

4 Painless Ways to Secure Your Facebook Business Page

Related: Social Media Strategy: More Than Just Likes and Follows

Third party apps

Managing page roles

Securing mobile access

Sign Up: Receive the StartupNation newsletter!

Additional tweaks

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Business Help Center

Securing your Facebook account | Facebook Help Center

Learn more