How to get hacked instagram accounts back


Instagram Hacked? Here’s How to Recover Your Account

Instagram is crucial for designers, serving as a marketing and networking tool that’s key to landing new clients. So what should you do if you’ve had your Instagram hacked? First, don’t panic—you’re not alone. “I’d say it’s common for the average user to get hacked to some degree in their life,” says Matthew Krull, a social media strategist at design-focused communications agency Novità. “I hear more often than not from my friends and colleagues that they’ve experienced some suspicious activity on their account.” But if you’ve had your Instagram account hacked, it’s important to recover it as quickly as possible. Here are the steps for how to get your Instagram account back, as well as measures you can take to bolster your cybersecurity.

Can you get your Instagram back if it’s been hacked?

The short answer: It depends.

If you’ve had your Instagram hacked, it is possible to get it back, but you need to move fast, so that the hacker can’t compromise your account further. If you act quickly, you might be able to kick out the hacker while they’re in your account and before they’ve changed your info, deleted your photos, or posted to your profile. That way you can save yourself the trouble of having to recover your Instagram account through a Meta support request.

But if the hacker has already gone beyond logging in and potentially changing your password, Instagram account recovery becomes a lot more difficult. Depending on how much damage they’ve done, Instagram may be able to help you recover your account. But brace yourself: If your account has been deleted by a hacker, there might be nothing the Instagram support team can do to recover your account.

How do I get my Instagram account back?

There are two different levels of hacking: One that only changes your password, and another that changes your password and contact info. Here’s how to report a hacked Instagram account, and how to recover your Instagram account as soon as possible.

What to do if a hacker has changed your Instagram password

If you’ve found that your password no longer works, simply follow the steps for setting a new one, as prompted by the login page on the Instagram app. Hopefully, the login link will be sent to your email account or phone number, and you can use a security code to log back in to your account and change your password. This would be the best case scenario, as you can solve the problem yourself without having to contact Instagram. (That said, it’s not a bad idea to contact Instagram customer service anyway and let them know that your Instagram account has been hacked—the company may point out some helpful security tips to keep your account safe in the future.)

You’ve had your Instagram hacked, and the hacker changed your password and contact information. Now what?

Hitting a brick wall at the login screen? Yikes. If you’re locked out of your social media account, and you don’t receive a password reset link when you request one via the Forgot password button, a hacker may have changed your email and phone number. This is a more common type of hacking, as scammers know you will try to reset your password yourself, and they will want to keep control of the account for themselves. They may even hold your Instagram account for ransom, and request bitcoin or other plunder for you to get it back. If that’s the case, you’ll need to report the activity to Instagram by following the instructions here. They will ask you to verify your identity—you might even have to take a video selfie to prove you are who you say you are. This process likely won’t give you immediate access; it could take days or even weeks to recover your Instagram account.

Can you recover your Instagram account if it has been deleted?

In some cases, hackers might delete all your posts, or they might delete your account entirely. If they’ve deleted some but not all of your account, you might be able to retrieve posts by going into the Your Activity section of your Instagram account and selecting Recently deleted. There, you’ll find posts from the last 30 days as well as stories from the last 24 hours. You can then restore those images or videos.

But if your account has been totally deleted, you might be out of luck. Instagram itself says, “When you delete your account, your profile, photos, videos, comments, likes, and followers will be permanently removed.” You can create a new account with the same email address you used before, but you may not be able to get the same username.

That said, there is a window in which you can recover your Instagram account. “If someone has deleted your account, you technically have 30 days to contact Instagram to explain that you have been hacked and [ask them] to put your account back up. Instagram claims it stores your data for that long,” says digital marketer Jonathan Simon, director of marketing and communications at the Telfer School of Management at the University of Ottawa. “However, this is a long shot. Once your account is deleted, it is likely gone.”

Interior designer Kristen McGinnis, for instance, was not one of the lucky ones. Back in 2020, she found that she was logged out of her Instagram account due to suspicious activity—even though her two-factor authentication was enabled. “Instagram’s account retrieval process includes going through identity confirmation. I submitted this well over a dozen times within a month and received zero response,” McGinnis says. “Sadly, I never received any help, only headache and heartache.”

After a month, McGinnis gave up. She started a new Instagram account and used her inaugural post to explain what had happened to her former handle. She then started the arduous process of re-following her former connections, hoping they’d follow her back. Although many of them did, she needed to message others to reintroduce herself. The small silver lining was that her photos were auto-saved to her phone. Still, the mishap had a cost. “I lost a few thousand followers, many of whom I will never get back because I don’t know who to reach out to,” McGinnis says.

Even though no method of account protection is completely fail-safe, staying on top of security best practices can hopefully prevent you from having to rebuild your following. You can also download your data periodically in order to keep a record of your posts, your followers, and even your comments—that way, if you have your Instagram hacked and eventually need to rebuild your account, you have a head start.

What should you do if you’re locked out of your Instagram account?

For starters, remain calm. Sometimes getting locked out—especially for business accounts—is simply due to an oversight. “For instance, let’s say a social media manager moves on from the company,” says New York– and London-based digital content consultant Charlene C. Lam. “If a transition plan isn’t in place, it may be a while before the remaining team members realize they don’t know the Instagram password.”

To mitigate that risk, keep your Instagram account recovery codes stored in a secure place. These recovery codes will be used to reset two-factor authentication, which will help you get your Instagram account back. They can be found on the Security page of the Instagram app.

Unfortunately, there may be an instance where you’ve been locked out because you were genuinely been hacked by a scammer.

What should you do if you suspect someone is trying to hack your Instagram?

There are a few red flags that may indicate that someone may be trying to hack your Instagram account (or already has). Three big ones: receiving a changed-password email from Instagram that you didn’t trigger yourself, receiving an unprompted email-change request from [email protected], and seeing posts you didn’t make. Here’s how to get help.

What to do if Instagram noticed suspicious activity on your account

If someone attempts to reset your password, Instagram will send you an email informing you of the change. “I take immediate action as soon as I get a notification or email from Instagram letting me know there was suspicious activity on any of the accounts I manage,” Matthew Krull says.

If you receive an email that someone has requested to change your password, and it wasn’t you, someone may be trying to hack your Instagram account. Report the situation to Instagram via the link in that email, then immediately change your password.

If you received an email from [email protected] asking about changing the email address associated with your Instagram account, but didn’t make that request yourself, click the link in the message that says Secure My Account. If you are unable to get through the login page, the scammer may have changed your password. Don’t lose hope yet—you can still get help by requesting a login link or a security code.

But remain attentive when it comes to these Instagram emails: Some messages that appear to be from Instagram could be phishing attempts or scams from hackers. The good news is that Meta has developed a function to help protect you. If you enter the security section of the Instagram app, you can see what emails Instagram has sent you within the last two weeks. Reviewing that data should help you verify an email’s authenticity.

Keep in mind that other messages, like Instagram DMs and WhatsApp chats, can also contain phishing scams. Stay alert!

What to do if you noticed suspicious activity on your account

If you notice photos or stories you didn’t post yourself appearing on your page, but you’re still logged in, you’ve probably been hacked on Instagram. You should change your password immediately, as doing so will kick the hacker out of your account. You should also manually log out of any suspicious devices via your login activity page, as well as revoke access from any third-party apps that might have had a security breach and exposed your login information.

How to protect your Instagram account

Hacking isn’t limited to high-profile Instagrammers. “Any account can be a target, because if the hackers are successful, they can use the hacked account to try to get important information like credit card numbers, addresses, and PINs from other unsuspecting users,” Jonathan Simon says.

A strong password is an obvious place to start—and yes, those strings of letters and numbers suggested by Apple’s iOS are pretty safe. (If you’re concerned about remembering all of your logins, a digital password manager can help.) Still, there are a few additional steps you should take to thwart a potential hacking.

Turn on two-factor authentication

Two-factor authentication requires users to enter a security code from an authentication app or your cell phone via text message (SMS) every time they log in to a new device—and it’s a solid deterrent to scammers. Meta offers this service, and you can set it up via the security page in the app.

Check your login activity

Keep an eye on your login activity, which can also be found under the security section of the app. There, you’ll see all the devices that your Instagram account is currently logged into, plus their geographic locations. If you see suspicious activity here, you can log out of those devices from your current one.

Check which third-party apps have access to your Instagram account

Granting third-party apps access to your account is an easy way to share content across different platforms, but it does come with some level of risk: Hackers can break into those apps and steal your Instagram login info. Head to your security settings, then click Apps and Websites to see what other apps have access to your Instagram account. Keep an eye out for any big data breaches that might affect those apps—if one happens, you’ll want to change your password immediately.

Enable auto-save

Though this measure won’t necessarily protect your account from hackers, it does give you a chance to save all your photos to your phone in the event you have your Instagram hacked and deleted. In the app, click on Settings, then Account, then Original Photos (iPhone) or Original Posts (Android), and make sure that Save is toggled on.

Instagram Got Hacked & Email Changed – Steps To Recover Your Account

Because Instagram is one of the most popular social networks, it’s also one of the sites targeted by thousands of hacking attacks. Its vast number of users makes the platform especially attractive for phishing and similar malicious actions.

If your Instagram account was recently hacked, you’ve come to the right spot. We’ll share all there is to know about this unfortunate situation. Regardless of whether you still have control of your password or not, there’s hope that you can save your account so long as it wasn’t permanently deleted. Let’s start from the basics.

My Instagram Got Hacked – What Do I Do?

The signs your Instagram account has been hacked can appear in many ways. Maybe you’ve noticed posted content that you didn’t curate. Or perhaps you only realized there was a break-in when you checked the Login Activity section. In the worst case, you may have discovered you lost access to your profile because the hacker changed your password and username or deleted the account.

According to Instagram, there are different methods you can use to recover your account after it was hacked. We’ll provide detailed instructions for each method below.

Look for the Email From Instagram

Have you received an email from “[email protected]” notifying you that your email address was changed? If so, you can undo the action. Just select the “secure your account here” hyperlink at the bottom of the message.

Maybe the hacker changed your password or other important account information. In this case, you can request a login link from Instagram.

Note: If the ‘Secure your account here’ link sends you to an error page, the link in your email is likely expired. If this happens, move on to the next steps.

Ask for a Login Link

Instagram takes hacking seriously, so the platform has several ways to verify you’re the owner of the account. One of them is sending a login link to your phone number or email address.

Here’s how to request this:

  1. Navigate to the Instagram login screen.
  2. Select “Get help logging in” if you use an Android device. If you’re using a web browser or iPhone, select “Forgot password?.”
  3. Type your username, email, and phone number associated with the hacked account.
  4. Press “Next.
  5. If you forgot any of the information from Step 3, select “Need more help?” under the “Next” button and follow the instructions provided there.
  6. Choose the location where you want to receive the login link. It can be your email or phone.
  7. Tap “Send Login Link.”
  8. Follow the instructions from the login link from your phone (SMS) or email.

Alternatively, you can request a code from Instagram to verify your account ownership.

Just follow the steps below:

  1. Navigate to the login screen and select “Get help logging in.”
  2. Enter your account details.
  3. Tap “Need more help?”
  4. Choose the account you need help getting into if you have multiple Instagram accounts.
  5. Select where you want to receive the code, then tap “Send Security Code.”

Identity Verification

If you submit a verification request for an account that has no photos of you, you’ll get an automatic email from Instagram’s Support Team. They’ll ask you to enter the email address or phone number you used for creating your account, as well as the device you used (Android, iPhone, iPad, etc.).

If your Instagram has photos of you, the Support Team will ask you to send a selfie video featuring you turning your head in various directions. This method will help them determine if you’re the actual owner of your account.

Instagram will review your request and get back to you as soon as the verification is complete. If they refuse the request, you can always submit a new one.

If none of the steps below help you regain control of your Instagram account, try any of the methods below:

  1. Send a password reset email to yourself.
  2. Contact Instagram using this online form.

My Account Was Deleted During the Hack

If you believe your account was deleted during a hack, you can appeal the action by following the steps below:

  1. Open the Instagram app on your phone.
  2. Enter your username and password.
  3. Follow the on-screen instructions.

If a disabled message pops up, there may be a simple log-in issue. However, if the hacker permanently deleted the account, there’s no way to restore it. Instead, you can sign up for a new Instagram account using the same email address.

Do beware, though, that if you create a new account with the same username, Instagram will have a much more difficult time recovering your hacked account. It’s best to contact the support team before creating a new account.

How to Protect From Being Hacked in the Future

How many times have you heard it: “Use a strong password including at least one upper case letter, numbers, symbols, etc.”? Even though a strong password is an essential block to keeping your Instagram account secure, it often takes more than that. The safest way to protect your Instagram account from getting hacked again is to enable two-factor authentication.

Enable Two-Factor Authentication

This powerful security tool asks you to enter a security code from an app or sends the code to your mobile phone every time you log in from a new device. So even if a hacker breaks into your account from another device by using your password, they’ll have to access your phone’s SMS inbox as well to get the code. This makes it almost impossible for the hacker to finish the attempt.

To turn on two-factor authentication, visit your Instagram’s “Security” page, then go to “Two-Factor Authentication,” and follow the instructions on the screen.

Keep an Eye on the Login Activity

You can access the list of all devices currently logged into your account by following the steps below:

  1. Navigate to the Instagram “Settings” page.
  2. Go to “Security,” then “Login Activity.”

As you go over the list, make sure to check for any unknown devices or locations. Tap on any activity you find suspicious and select “Log Out.”

Don’t forget to change your password when you’re done logging out of suspicious devices.

Stay Away From Phishers

Instagram has a helpful feature called “Emails from Instagram” that lets you see any communications the company sends to you. Use this feature every time you think someone is trying to get into your account by sending you emails pretending to be from Instagram. Hackers may falsely alert you that someone is trying to break into your account and that you should change your password immediately. To verify whether this email came from Instagram, navigate to “Settings,” then “Security,” then “Emails from Instagram.”

You’ll see a “Security” tab with all emails the platform has sent you in the past two weeks.

If the email alert about an attempted login or password change does come from Instagram, you should act on it immediately by changing your login details.

Frequently Asked Questions

If you haven’t found the answers to all of your questions yet, keep reading.

How do I verify my identity?

If your Instagram account was hacked and you’ve tried all of the steps above, you should reach out to Instagram support for more help. But, when you do, you’ll have to prove that you are the original account owner. Instagram provides its users with two options:

1. If you have pictures of yourself on your Instagram account, you can send a video selfie to the company.

2. If you have no photos of yourself on your account, you’ll need to prove that you are the original owner. You can verify the email account or phone number used to create the account and the device you used (i.e., an iPhone, Android, computer, etc.) to create the account.

What can I do if I can’t access the email I use for Instagram?

Assuming you need to regain access to your Instagram account, you’ll need to have access to the email listed on your Instagram account. Per Instagram’s policy, you’ll need to either update your email on your account (if you can) or try to regain access to that email account.

Unfortunately, if you can’t regain access to your email account, Instagram will not let you have access to your Instagram profile.

I keep getting an error when I try to do the Video Verification steps? What else can I do?

It’s no secret that Instagram’s video verification process is flawed. Many users complain of error codes and an inability to complete the process.

The first thing you should do is try using another device. Many users have overcome the error using a computer rather than a phone. It’s even better if you’ve used this secondary device with your Instagram account before.

Another option is to: close the Instagram app, make sure it’s up-to-date, you have a strong internet connection, and reopen it. Then, try the verification steps again.

If you have a linked Facebook account, go to Facebook and turn on Face Recognition (Settings > Settings & Privacy > Face Recognition). Meta owns Instagram and Facebook. The theory behind this is that if you’ve linked the two accounts and still have access to Facebook, turning this feature on will help Instagram recognize you during verification.

Lastly, you can contact Instagram support for more help, but many users state this gets them nowhere. So, our recommendation is to uninstall the app, wait 24 hours, reinstall it, and try again.

Secure Your Instagram Account

If someone hacked your Instagram account and you managed to regain control over it – you’re one of the lucky ones. The experience can often turn into a long and uncertain wait, especially if you involve Instagram’s Support Team. To prevent being the victim of malicious attacks, make sure to secure your account with a strong password and two-factor authentication. Also, never click on unverified links and offers that seem too good to be true.

How did you restore your Instagram account after a hacking attack? Share your experience in the comments below.

4 ways to recover Instagram after hacking

If Instagram has been hacked, you need to recover your account and change your password. This can be done via phone, Facebook or email.

Content

  1. How to find out if your Instagram account has been hacked
  2. What to do if your Instagram account has been hacked
  3. Account recovery after hacking
  4. Recovery via email
  5. Recovery using phone number
  6. Recovery via Facebook
  7. How to avoid Instagram hacking

How to find out that your Instagram account has been hacked

The Instagram social network has more than 1. 2 billion users. Promoted accounts are subject to hacker attacks. Attackers try to gain access to Instagram of other users. Many people do not know how to understand that Instagram has been hacked.

There are 4 ways to detect account theft:

  • publication of third-party posts on behalf of the user;
  • email notification for login from another device;
  • sending advertising via Direct;
  • Instagram login blocking.

In the first 3 cases, access to the account is not blocked, so recovery is not required. If access is blocked, a new password will be required.

Actions when an Instagram account is hacked

If Instagram has been hacked, but you can log in, it is recommended to check the correspondence via Direct, as well as published posts and stories.

The situation is more difficult when there is no possibility to enter the office. In this case, you need:

  • to understand the reason for blocking. Instagram can be stolen or temporarily disabled by the administration. To do this, you need to log in, and then read the message, by which you can understand whether there were violations or the account was hacked.
  • in case of theft, please contact help.instagram.com.
  • Include detailed information about the stolen account (e-mail, date of birth, etc.) in the appeal.
  • wait for a response from technical support.

Attackers can post ads or spam on someone else's account.

Account recovery after hacking

If you lose access to your Instagram account, you can try to recover your account yourself.

This procedure can be performed using:

  • e-mail;
  • telephone numbers;
  • social network FaceBook.

The recovery procedure is recommended to be performed through the browser version of Instagram.

Recovery via email

To restore your Instagram account via email, you need:

  1. Go to instagram. com.
  2. Click on the link " Login ".
  3. Click on the inscription: " Forgot password ".
  4. Enter a valid email address.
  5. Enter the mail to receive a letter.
  6. Follow the link from the message.
  7. Enter a new password.

After that, the Instagram account will be restored.

Recovery using a phone number

Some users only provide a phone number when registering. To restore you need:

  1. Open the main page of Instagram.
  2. Scroll down the page and click Login.
  3. Follow the link "Forgot your password".
  4. Enter the phone number in the field.
  5. Click on the "Send link" button.
  6. Wait for SMS from Instagram.
  7. Follow the link to restore access.
  8. Create a new password.

To gain access to the account, you need to specify only the phone number associated with the account.

Recovery via Facebook

To restore Instagram if it was hacked by intruders, you need to use the FaceBook social network.

This requires:

  1. Open any browser.
  2. Enter instagram.com in the address bar.
  3. Click the "Login with FaceBook" button.
  4. Enter your email address or phone number.
  5. Enter the password for the social network.
  6. Press "Login".

Access will only be restored if Instagram and FaceBook account have been linked.

How to avoid Instagram hacking

When an account is hacked, recovery is possible, but sometimes it is a difficult process. Attackers can change the number and email in the social network settings.

To prevent this from happening, it is recommended to set up two-factor authentication:

  1. Launch the Instagram application from your smartphone.
  2. Click on the person icon (lower right corner).
  3. Open the menu (3 horizontal bars on the top right).
  4. Go to settings - click on the inscription: " Security ".
  5. Select " Two-factor authentication " - press the " Start " button.
  6. Activate « SMS » - enter a valid number.
  7. Press the button " Next " - enter the code sent to the phone.

You can additionally protect your account using the Duo Mobile application. To do this, in the "Two-factor authentication" section, you need to activate the "Authentication application". Instagram will check if the program is installed on the smartphone. If not, you will need to download by clicking on the button.

After enabling additional authentication methods, account theft will be impossible. The exception is the loss of a smartphone. In this case, it will be possible to restore access only through technical support.

how to restore an account and return the page

Today, social networks are the best way to reflect how we would like to appear before the whole world, and from the thought that you can lose your "presence" on the pages of social networks - and at the same time, kilometers of correspondence, subscribers and likes - terrifies. At the same time, hackers hack into thousands of Instagram accounts every day. How not to become a victim of modern technology and what to do if your Instagram was hacked this time - we analyze below.

How do you know if your Instagram has been hacked?

At the moment in Kazakhstan, the situation is such that interruptions in the work of social networks are a fairly common problem. Realizing that your account is not working not because you are in the Internet blocking zone, but because someone really hacked you, you should act immediately. What are the signs of hacking?

  1. The password has changed, you cannot log in to the social network.
  2. There are publications that were not made by you.
  3. Some correspondence has disappeared.
  4. Weird places or gadgets were found in the activity history.
  5. The account has been deleted or disabled.

You see one of the situations described above - change the password immediately, if it is still possible.

Who needs it?

Who hacked your Instagram is another question that might interest you. If you have several tens of thousands of subscribers, hackers can demand money for the account or resell it. Do not fall for provocations and immediately contact the support of the social network.

Another potential reason for hacking could be jealousy or distrust on the part of a loved one. That is why all passwords should be kept strictly secret, do not share them with anyone!

Instagram was hacked. What to do?

So, your Instagram was hacked. What should be your first steps if you are the victim of a scammer?

Try to solve the problem yourself

Most likely when hacking, hackers will change your profile name and password. In this case, your actions should be as follows:

  1. Click on the "Help" section.
  2. Enter a nickname or email address.
  3. If your nickname has been changed, there is a function to send a screenshot.
  4. Wait for the arrow to activate.
  5. Click on the line with additional help.

Next, you should write down the reason (hacking), then send a request. After some time, you will receive a response - most likely, you will be asked for additional information, asked to take a photo with a code or send personal documents. If everything is in order, the profile will be restored in a few days.

Hacked Instagram + e-mail

Often scammers change the password not only on your page, but also in the e-mail to which it is attached (which is why it is especially important that the passwords are different everywhere). Here you can try to restore access through a phone number or Facebook. If this did not work out, try turning to the so-called ethical hackers, which we talk about in the next part of the article.

Contact a specialist

If you cannot solve the problem yourself, you should contact a specialist. Anton Zodiak, an ethical hacker who helped restore the accounts of Kazakhstani celebrities Dinara Rakhimbayeva, Ramine Taipova, Asel Askar, Karina Syzdykova and Alina Martin, answered the most frequently asked questions especially for us.

Why it is important to contact specialists

Often the cause of hacking is human carelessness. Most people are not technically literate. Accordingly, methods of hacking pages and methods of struggle are being improved every day. In order to get their account back quickly and without loss of content, people are looking for a person who will help them. In some cases, the pages are hidden so that they are almost impossible to find. A competent specialist knows all the hacking and return methods that exist today, so he can return the account in a short time.

How long to wait

How long it takes to recover a page after a hack depends on the complexity of the problem. This may take a few minutes or several days.

What to do if scammers have hacked Instagram and demand money

If your Instagram has been hacked, never send money to scammers. Once paid, they always either ask for more or stop communicating. When capturing an account, many immediately delete it forever, then ask for money and return the password. But the page has been removed.

How can I protect myself from being hacked?

It seems that no one is safe from a burglary situation. However, in many cases it can indeed be avoided. You just have to follow a few simple rules.

Complex password

Sounds like an obvious thing, but your password really needs to be complex. Use uppercase, lowercase letters, numbers, punctuation, but never create a password from your date of birth or the name of a loved one!

Passwords must be different for different social networks and services. Smartphones have special applications that will help you remember all the passwords, but you should be extremely careful with them: they do not guarantee anything. Come up with several options for a complex password with minimal variations, so that if something happens, you can pick it up. And keep it in a closed, safe place.

Two-factor identification

This feature appeared in Instagram for a long time, but, unfortunately, few people use it. Turn it on and you'll have to enter a special code every time you visit the page on a new device. This will make your account harder to hack.

Phishing

Ethical hacker Anton Zodiak believes that human inattention is the most popular "culprit" of hacking. “Always check who the letter came from. Fraudsters send phishing messages purporting to be from Instagram, he says. - People click on the sent link, which gives hackers access to their personal data. It is very easy to identify a phishing email: when you click on the link, look at which site you have landed on. If it doesn't say Instagram.com, then it's a hack."

Link a phone number to Instagram and Facebook

This precaution will give you additional loopholes when you try to recover your account.

Stories of real people whose Instagram was hacked in Kazakhstan

We share with you two real stories that we found useful.

My Instagram was hacked. Story #1

On August 22, 2019, blogger Assel Zoi shared her story on her Facebook page.

“Over the past few days, several of my friends' Instagram accounts have been hacked at once. And they turned to me,” she shared. “Usually the attack of hackers goes to the regions: so hold on…”. Asel advises not to fall for phishing, enable two-factor authentication, and immediately contact technical support. “But keep in mind, Facebook and Instagram support is very slow and reluctant to respond,” she added.

Asel Zoi

“In parallel, contact as many friends as possible with a request that they send requests from their Instagram accounts to hack your account. The more requests IG receives, the higher the chance that tech support will respond to your problem.

“It is not always possible to restore the account name, because usually renamed. And twice in the IG you can not be called by the same name. Therefore, in advance, come up with an alternative option that will be hooked.

“And finally, stay away from all social networks, banks, etc. The issue of cybersecurity is coming to the fore in our time. I recommend changing/verifying your keys every month and additionally storing them in printed form.”

My Instagram was hacked. Story #2

“The Instagram account of my store was hacked three times,” says Baktybala Torgautova, founder of the @matays_kz_ Insta store.

“The first time it was hackers from Russia. My page was hacked and they immediately wrote on WhatsApp that they have my account and they demand to transfer about 50,000 tenge. I did not know how to do this, because my bank cards did not involve international transactions. As a result, the hackers asked to use the Yandex.Money service. When that didn’t work either, I sent the amount through a Qiwi wallet. I got my account back."

via @matays_kz_

“The second case was a little different: I bought an account with subscribers, paid for it, but after some time I was blocked from accessing it, as it turned out that the account was someone else's and did not belong to the seller. With this situation, I went to the police department at the place of registration.


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