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How Does Facebook Pay Work In 2023

Facebook Pay is a free payment method on Facebook, Instagram, and Messenger. How do you set it up, and should you accept Facebook Pay? Let's find out!

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Facebook Pay is an in-app accelerated payment method that’s safe to use for buying and selling. It’s an easy way to transfer money to other users, including businesses, and pay for purchases made on Facebook, Instagram, Messenger, and Portal.

Anyone who uses Facebook can access Facebook Pay, which is officially known as Meta Pay. For buyers, Facebook Pay is a quick and easy payment method that enables one-click transactions. It’s secure too, and users can link their preferred credit or debit cards. Facebook Pay is available around the globe, including Africa, Asia-Pacific, Europe, Latin America, the Caribbean, the Middle East, and North America.

Best of all, if you’re selling on Facebook Shops and Marketplace or Instagram Shoppable Posts, you won’t pay any additional fees for using Facebook Pay.

Facebook Pay is also available to US-based Shopify stores. You can try Shopify on a free trial and test it out. Keep reading to find out how to set up Facebook Pay to send or receive payments.

Table of Contents

  • What Is Facebook Pay?
  • How Does Facebook Pay Work?
    • 1) Sign In To Your Favorite Platform
    • 2) Enter Your Payment Info
  • What Are Facebook Pay Fees?
  • Where Is Facebook Pay Available?
  • How Do I Set Up Facebook Pay?
    • How To Set Up Facebook Pay As A Customer
    • How To Set Up Facebook Pay As A Business Owner
    • Other Ways To Accept Facebook Pay On Your Online Store
  • Is Facebook Pay Safe?
    • How Do I Set Up A PIN?
  • Facebook Pay VS PayPal
  • Should You Use Facebook Pay For Your Business?
  • Facebook Pay FAQs
    • How does Facebook Pay work?
    • How long does it take to receive a Facebook Pay payment?
    • How do I accept Facebook Pay for my business?
    • What are Facebook Pay fees?
    • Is Facebook Pay safe to use?
    • What is Meta Pay?
    • Is Meta Pay the same as Facebook Pay?

What Is Facebook Pay?

Facebook Pay is a secure in-app accelerated payment method that works across Facebook apps and services. That includes Instagram, Messenger, and Portal in the US, Canada, and Mexico, as well as numerous African, Asia-Pacific, European, Middle Eastern, Latin American, and Caribbean nations. Facebook Pay is rolling out payments via WhatsApp, too.

Sometimes known as Meta Pay, Facebook Pay is worth taking a look at if you’re already using Facebook or Instagram to buy and sell. After all, the easier it is to pay, the more likely your customers are to buy. Note that Facebook Pay does not work in all apps in every region of the world.

How Does Facebook Pay Work?

Facebook Pay relies on safe and established payment processors, including Stripe and PayPal, to handle payments. Payments can be processed from most debit and credit cards. And your payment information will be securely stored, so you won’t have to dig out your card each time you shop.

If you’ve used a friend-to-friend payment system like Venmo or Zelle, you’ll probably find that Facebook Pay is pretty similar. The main difference is that it works within the app you’re using: Facebook, Messenger, Instagram, Portal, or WhatsApp. And while it’s available only to users of those apps, you have to set it up just once to have it work across all these platforms.

You can set up Facebook Pay in just two simple steps:

1) Sign In To Your Favorite Platform

Remember, once you set up Facebook Pay, you can use it on Facebook, Messenger, Instagram, Portal, and WhatsApp. Facebook Pay will come up as an option while you’re in the checkout process, or you can add it by navigating to Settings and Privacy, then Payments and choosing Facebook Pay.

Noteworthy: Did you know that you can sync an online shop from Square and sell on Facebook? Square also offers a free reader to take in-person payments at your next event. Sign up free at Square and see for yourself how easy it is.

2) Enter Your Payment Info

Enter your payment card or bank account information. Your information will be stored securely, so you can buy products, make donations, and send cash to friends and family without having to reach for your wallet each time.

What Are Facebook Pay Fees?

It’s free to use Facebook Pay, whether you’re the buyer or the seller in the transaction.

Whether you use Facebook Pay to purchase items on social media sites, send money to contacts via Messenger, or make donations to charitable causes, buyers will pay $0 in fees to use this payment method.

What if you are a merchant using Facebook Pay to sell on social media? Sellers who use Facebook Pay will pay $0 in additional fees. However, it’s important to note that Facebook Pay transactions will be processed through your normal payment processing service, just like other transactions. So you will pay your normal payment processing fee when customers use Facebook Pay to buy from you.

Where Is Facebook Pay Available?

Facebook Pay is available for Facebook, Instagram, Messenger, and Portal users in many countries around the globe. (Meta is also rolling out Facebook Pay for WhatsApp, though it is not yet available in all countries yet. ) That’s good news not only for people buying and selling in those countries but also for small businesses and individuals that want to sell or send money internationally.

Facebook Pay is available for buying and selling around the world, including the US and Canada in addition to multiple countries in Africa, Asia, Europe, Latin America, the Caribbean, and the Middle East. Visit the Facebook Pay international availability page for a complete list.

How Do I Set Up Facebook Pay?

It’s easy to set up Facebook Pay and to start using this payment, whether you’re the one sending or receiving money. Here are step-by-step instructions:

How To Set Up Facebook Pay As A Customer

When you want to start using Facebook Pay to buy or send money online, the first thing you’ll need to do is sign up for the service. So head to your Facebook account settings — you can get there from your Facebook landing page, by clicking on your thumbnail avatar. (It’s probably right next to the notifications icon. ) Click on Settings & privacy, then Payments, and select Facebook Pay on the app or website.

Screenshot of Facebook webpage, captured 2/21/2023

From there, you’ll be prompted to enter a payment method such as a debit or credit card or your bank account number. Facebook will retain your payment information, so you’ll be able to shop in the future without entering a credit or debit card number each time. Once you’ve saved payment information to either Facebook or Instagram, that payment method will be available to Facebook Pay right away.

Facebook says that more than 99% of payments are processed immediately, and any payments that don’t process are reviewed within 24 hours. Your bank or payment processor may take up to three business days to make funds available to you.

How To Set Up Facebook Pay As A Business Owner

Setting up your own Facebook Pay account so you can receive payments is similarly easy. And, because Facebook Pay offers customers such an easy way to complete their purchases, if you’re already selling on Facebook, you definitely should invest the time it takes to set up Facebook Pay.

The first step is to sign up for Facebook Pay yourself, using the instructions listed above. Your next steps will depend on how you’re using your social media account to sell:

How To Use Facebook Pay To Sell To Your Contacts

Many small businesses sell successfully on Facebook and Instagram using simple techniques. If your sales plan involves posting information and photos about items you have for sale and then connecting with your friends and followers who indicate interest, you can ask them to pay via Facebook Pay.

How To Use Facebook Pay To Sell On Facebook

Once you connect with someone who is interested in purchasing an item from you via Facebook Marketplace, you can use Facebook Pay to arrange payment. Connect with your customers through your page (or via Messenger if you’re in the US) to set up payment using Facebook Pay.

How To Use Facebook Pay To Sell On Your Facebook Shop Or Instagram Shop

If you’ve enabled Facebook Pay on your Facebook Shop, your customers will see this payment method offered and can use it to check out faster using their saved credentials.

No matter how you arrive at the point of sale, once you have someone interested in buying something from you online, let the buyer know that you can accept Facebook Pay. The buyer can arrange payment via Messenger.

How To Use Facebook Pay To Sell On Your Shopify Store

If you use paid Facebook or Instagram advertising, your ads will direct customers to your Facebook Shop or directly to your online store. If your store is built with Shopify, you may be able to use Facebook Pay as a payment option on your own website.

Other Ways To Accept Facebook Pay On Your Online Store

Facebook Pay, or Meta Pay as its sometimes known, is widening its reach slowly. In October 2022, Facebook parent company Meta struck a deal with JP Morgan Chase Payments to make the payment option available to sellers who use Chase merchant services to process payments on their online store or mobile app. If you’re using Chase merchant services, you can set up Meta Pay as an option at checkout.

Chase merchant services aren’t the only way to accept Facebook Pay. Your point of sale (POS) system or online sales platform may offer an integration. Here are some examples of available integrations. If you don’t see our platform or app on the list, check with your provider.

Shopping Carts & POS

You’ll find Facebook Pay integrations with eCommerce platforms like these:

  • WordPress
  • Shopify and Shopify Plus
  • Squarespace
  • BigCommerce
  • OpenCart
  • Shift4Shop
  • Lightspeed Retail

Is Facebook Pay Safe?

A payment method is only as good as it is safe, and Facebook Pay delivers in this category. Your privacy is protected, too. Here’s how:

  • Purchases made via Facebook Pay will not show up in your profile or your feed.
  • Sellers will see only the information needed to complete the transaction, including contact, ordering, and shipping information.
  • Payment information is not shared with sellers, and it’s stored separately from the buyer’s social media account data. Facebook Pay transactions are processed using Stripe, PayPal, and other safe, reliable processors.
  • Payments are monitored using anti-fraud technology, and support is available if unauthorized transactions occur.

Facebook Pay links with affiliate partners and third parties to facilitate payment transfers. However, Facebook Pay’s privacy policy emphasizes that only limited personal information from users will be shared. Specifically, Facebook Pay can share your card numbers and other payment method information, your transaction history, or a copy of your identification according to legal requirements to prevent fraud.

Beyond that, these measures have been put in place to protect Facebook Pay users’ information:

  • Anti-Fraud Technology Monitoring: You’ll be alerted if unauthorized activity is detected.
  • Customer Support: Report unauthorized transactions via email 24/7 or by live chat between 6 a.m. and 6 p.m., Pacific Time.
  • Data Security: Payment data is encrypted for storage. Payment methods are not shared with buyers, sellers, or merchants without consent, and payment information is stored separately from account data.
  • Transaction Notifications: You can choose to receive in-app notifications when transactions are processed.

How Do I Set Up A PIN?

If you choose, you can set up a personalized Facebook Pay PIN for added security, and you can use fingerprint or face ID if those are offered on your device. To add a PIN, access your privacy settings by clicking the triangle icon in the top right of your Facebook landing page.

From there, Select Settings & Privacy, then click Settings. From the left menu, click on Meta Pay and then Settings. Click next to Always Ask for PIN to Confirm Payments, and you will be prompted to add a PIN as a security check on Facebook Payments initiated from your account.

Screenshot of Facebook webpage, captured 2/24/2022

Facebook Pay VS PayPal

Facebook Pay can be a convenient payment option under some circumstances, especially for small business owners who see a significant portion of their sales coming from the social media sites Instagram and Facebook. But how does it compare to PayPal? While PayPal has an established reputation and widespread name recognition as a safe payment option, Facebook Pay is still developing and earning consumers’ trust. However, when compared to a bigger payment processing system like PayPal, Facebook Pay could save you money, because Facebook Pay does not charge any added fees for processing payments.

Of course, with Facebook Pay, you’ll still pay credit/debit card processing fees. The fees you are charged will vary depending on your choice of processor and the type of account you have. For comparison, PayPal rates for digital payments range between 3.49% + $0.49 and 2.99% + $0.49.

Of course, there are other no-fee options you can use, too. An online service like Venmo or Zelle offers many of the same benefits — quick, secure, and free payment with fast delivery — without limiting your audience to those who use Facebook and Instagram.

Should You Use Facebook Pay For Your Business?

If you’ve been weighing the pros and cons of adding Facebook Pay as a payment option, you’re in for some good news. This is one decision you really don’t need to struggle with because you can set up a free account on Facebook Pay. If your customers like that option and want to use it to buy from you, you will receive payments with no added fees. You don’t really have anything to lose by trying it out.

If you regularly connect with customers on Facebook or Instagram, let them know about all of the payment methods you can accommodate. After all, the easier you make it for the customer to pay, the more likely you are to complete the sale and pocket the money.

Facebook Pay FAQs

How does Facebook Pay work?

Facebook Pay is an accelerated in-app payment option that works by allowing shoppers to save their payment information securely. Once they set up Facebook Pay as a payment option, they can buy with one click, without having to enter their payment and shipping information each time they make a purchase on Facebook or Instagram or through Messenger.

How long does it take to receive a Facebook Pay payment?

Facebook says that more than 99% of payments are processed immediately, and any payments that don’t process are reviewed within 24 hours. The money will be transferred to your registered account right away, although it’s up to your bank to post funds to your account.

How do I accept Facebook Pay for my business?

To accept Facebook Pay as a payment option for your business, you first must sign up for a Facebook Pay account for yourself. Once you have an account, Facebook Pay will show up as a payment option on Facebook, Instagram, and Messenger. If you have a standalone online store built through Shopify, you can even set up to accept Facebook Pay on your Shopify store.

What are Facebook Pay fees?

Facebook Pay fees are $0. When you send or receive funds via Facebook Pay, you will not be charged any fees for using the system. However, sellers will still have to pay the normal payment processing fees charged by their payment processor.

Is Facebook Pay safe to use?

Facebook Pay is safe to use. Facebook Pay transactions are private, secure, and processed through a trusted payment processor like Stripe, PayPal, and others. Anti-fraud monitoring is included, and payment data is encrypted. You can even set up additional security measures such as a PIN or fingerprint and face ID.

What is Meta Pay?

Meta Pay is the official name of the online payment method that’s commonly known as Facebook Pay. It allows users to may in-app payments on Facebook, Instagram, Messenger, and WhatsApp. You may be able to use Facebook Pay on online stores and through POS systems that have enabled Meta Pay.

Is Meta Pay the same as Facebook Pay?

Facebook Pay and Meta Pay are the same thing: an in-app payment method that lets buyers and sellers exchange payments on Facebook, Instagram, Messenger, and WhatsApp. Facebook changed its company name to Meta in October 2021, but the official new name hasn’t been widely accepted in common usage.

How Sending Money on Facebook Messenger Works

Meta Pay, formerly called Facebook Pay, is an online payment service that can be accessed on any of Meta's sites, including the Facebook Messenger app, Instagram, and WhatsApp. The Meta Pay button also pops up as a payment option on some other websites, but its primary function is to help users of Meta's social sites send and receive money from their online friends and groups.

Since Meta (META), formerly Facebook, launched its social network in 2004, its features have expanded significantly. The vision of its founder, Mark Zuckerberg, began as a way to take the social dynamics of a college campus and put them online.

Key Takeaways

  • Sending money through Facebook is simple: users simply need to enter a debit card or PayPal account through the in-app payment feature on Facebook Messenger.
  • In November 2019, Facebook (now Meta) announced the launch of Facebook Pay (now Meta Pay), making it possible to process transactions across its platforms to purchase games, event tickets, and certain Facebook Marketplace items.
  • Most major credit and debit cards are accepted as well as PayPal and Shop Pay.

In the site's earliest days, students at a small number of elite colleges made profiles consisting of pictures and whatever additional information about themselves they chose to give, and then linked them with their friends' profiles; hence the term social network.

At first, only students with verified email addresses from a list of approved colleges could sign up for Facebook. The site had no revenue stream. Its funding came from venture capitalists who saw the potential for big returns if the concept caught on.

Since then, the social network has become much more than an online playground for Ivy League college students. In 2022, Meta platforms including Facebook and Instagram brought in about $116. 6 billion in revenue. (Granted, that was a slight revenue decline from the previous year.) Almost all of that was from advertising sales. Only Google makes more money selling ad space online.

Facebook made it possible to send money to friends and business associates through the Facebook site with a few clicks of the mouse or taps of the screen as part of Facebook Messenger, the site's instant messaging component. Payments can only be

The site makes sending and receiving money from your Facebook friends simple for anyone with a major credit or debit card or an account with PayPal or Shop Pay. Meta acts as a conduit between your bank and your friend's bank, channeling the money from one to the other.

How Sending Money Through Facebook Works

Sending money via Meta Pay through the Messenger app is simple. It takes only seconds once you store your debit card information, which you are prompted to do on your first use of the feature.

Note that Meta Pay is available through the Messenger mobile app but can no longer can be accessed at Messenger. com.

The first step is to open a new or existing Facebook Messenger conversation with the friend to whom you wish to send money. Once you pull up the conversation, you should see an icon with a dollar sign at the bottom of your screen. Tap or click that icon. The app then prompts you to enter the amount of money you wish to send; do this and then click or tap the Next button.

At this point, if it is your first time sending money via Facebook, a screen pops up asking you to enter your payment information. Most major credit cards are accepted, as are PayPal and Shop Pay. Enter your card number, expiration date, validation code, and billing zip code. The site stores your debit card information, so you do not have to enter it each time you use Meta Pay.

Next, click or tap the Pay button. The process is now complete. The app transfers the funds to your friend immediately. If you use an online banking app, you should see the money deducted from your available balance within minutes.

For those concerned with having financial information stored on a third-party server, Meta provides an information page where you can read about its security protocols. The site claims to use multiple layers of hardware and software protection on its servers.

Receiving Money Via Facebook Messenger

Receiving money via Facebook Messenger is even easier than sending it. When a friend sends you money, you receive a Facebook notification, similar to what you receive when a friend sends a regular message.

If your payment information is already stored in the app, you don't have to do anything. The money is transferred instantly.

If you haven't provided your payment information to Meta Pay, you'll get a prompt to enter the information. Once you enter it, the app completes the transaction. If you send or receive money in the future, your card is already stored and you do not have to enter it again.

Though the money is transferred instantly, it may, depending on your bank, take a day or longer to appear in your available balance. Banks maintain different hold time rules for electronic deposits.

How Meta Makes Money From Meta Pay

Meta imposes no charge to send or receive money via Facebook Messenger. The company makes no money directly with this feature.

The financial incentive to create Meta Pay was to encourage and ease users into storing their payment information on the site and considering it as an option for future transactions.

Meta Pay can be used to donate to charity, make in-game purchases, buy event tickets, make person-to-person payments, and buy goods on certain Pages and businesses on Facebook Marketplace.

Users who sign up for the send and receive money feature have their payment information stored on the site. That may make it easier to buy advertised products with a single screen tap. In this regard, Meta stands to make a lot of money, albeit indirectly, from its send-and-receive money feature.

Does Meta Pay Charge Fees?

There are no fees associated with Meta Pay. Keep in mind that there may be fees and charges associated with the payment method you use with Meta Pay.

How Do I Get Rid of Meta Pay?

If you don't want to use Meta Pay anymore, tap on Settings in the app. Then tap on Payments, then tap on Meta Pay. Tap on your payment method and you will get options to Remove Card or Remove Account.

Why Is Facebook Pay Now Called Meta Pay?

The Facebook parent company changed its name from Facebook to Meta on June 9, 2022. The new name is supposed to reflect the company's dedication to the emerging metaverse. More practically speaking, it reflects the company's expansion to include Instagram and WhatsApp as well as the original Facebook site.

The Bottom Line

Meta Pay is an easy and free way to instantly send or receive cash among the circle of friends and associates that you have created on Facebook or Instagram, or WhatsApp. Its usefulness outside of the sites owned by Meta is rather limited at present. Most consumers will still need PayPal or another widely available payment app to make most online purchases. There's always the alternative, of course, of entering your credit or debit card information directly for each purchase online.

Facebook

Last revised: October 5, 2022

If you are under eighteen (18), you may only use the payment features of the Meta Products under the supervision of a parent or guardian. Make sure you and your parent or guardian read the Payments Terms and understand your rights and responsibilities.

We have included some section headings for your convenience, but you should carefully read the full text of these Community Payments Terms (the "Paying Terms") to understand your and our rights and responsibilities.

By making payments on the Meta Products, you authorize us to use electronic communications to communicate important information about your payments or account to you.

We are committed to protecting the privacy of your financial information. Please review our Privacy Policy for Users in the US and Canada , including our Annual Privacy Notice, and our Privacy Policy for Users outside the US and Canada for more information about what information we share, what we don't share, and how we protect your data.

1. Making payments

  1. Payment data . When making a payment in the Meta Products, you agree to provide us with valid payment information. Upon successfully adding payment information to your account (see Section 2 below), we will allow you to initiate transactions using the payment processing features of the Meta Products.
  2. Prices . Please review the details of the transaction carefully as the total cost may include taxes, fees, and shipping charges that you will be required to pay.
  3. Additional conditions . Before confirming a transaction, you may be presented with additional terms associated with a particular payment (for example, terms for the delivery of physical goods). These additional terms also govern such transaction.
  4. Currency exchange . If your transaction involves a currency exchange, we will use the most recent exchange rates provided by one or more external providers. We aim to upload to our system daily exchange rate files received from our suppliers. However, for a number of reasons this may be delayed or not done at all. In this case, the exchange rates from the last file received, usually the previous day, will be used.
  5. Paid subscriptions . By purchasing a subscription to an app or one of the features of an app, you authorize us to bill you immediately using your billing information and then bill you at the beginning of each subscription period in accordance with the applicable subscription terms. Unless otherwise stated in your subscription terms, the following terms and conditions apply to subscriptions purchased through the payment features of the Meta Products: period, and then at the beginning of each subsequent subscription period.
  6. We will bill you using your billing information for each subscription period until you cancel your subscription, which you can do at any time on your account settings page. To avoid being charged your next subscription payment, you must cancel your subscription no later than 24 hours before your next scheduled payment.
  7. If you cancel your subscription, you will still have access to the app or feature you subscribed to until the end of the subscription period.
  8. If an app or feature you have subscribed to becomes unavailable during your subscription, you will not be billed at the start of the next subscription period.
  • Transfer between users . At our sole discretion, we may provide the ability to transfer funds between users (P2P). By using P2P transfers on Messenger, you agree to the following terms:
    1. You may not use P2P transfers if you are under 18 years of age.
    2. We may require you to provide additional information in order to complete a transaction.
    3. P2P transfers are not intended for business, commercial or trade transactions. Their use for such purposes may be terminated by us at any time without notice. We may cancel or freeze your transactions or reserve your funds if we discover that you are using this service for business, commercial or trading purposes.
    4. If you receive and accept a P2P transfer, you are liable to us for the transferred payment and third party fees incurred as a result of that payment being invalidated, including but not limited to canceled payments, your lost claim or refund. We reserve the right to debit your account using your payment information or take other legal action to recover funds to the maximum extent permitted by applicable law.
    5. P2P transfers must be used in accordance with applicable law and must not be used in connection with any illegal or improper transaction. In addition, payments related to the following goods and activities, whether or not they are illegal where you live, are prohibited: (a) weapons, ammunition, and explosives; and (b) gambling, non-gambling, lotteries, sweepstakes and fantasy sports. We reserve the right to take action in the event of a complaint or discovery of illegal, illegal or otherwise prohibited transactions, including, without limitation, without notice: freeze your transactions, reserve your funds, limit your ability to use the payment functions in the Products Meta, report such activity to the authorities, or disable your account entirely.
    6. Your use of P2P transfers is at your own risk and we do not take responsibility for the underlying transfer, actions or identity of any transfer recipient or sender. Disputes regarding funds are resolved between you and the sender of the payment. If, after a P2P transaction, the sender applies for a chargeback, we are not responsible for establishing the validity of his claim or administering the payment.
    7. Residents of Minnesota. To opt out of P2P transfers, send written notice of your choice to: Meta Payments Inc., 1601 Willow Rd, Menlo Park, CA, 94025. Please note that opting out of P2P transfers may affect your ability to make other transactions using the payment features of the Meta Products.
  • Regulated payments in the European Economic Area . If you are donating to a charity that uses the Payments Processed by Meta service to process donations and your place of residence or principal place of business is in a country other than the United States and Canada, the following terms apply: www. facebook.com/payments_terms/ eu_regulated_payments.
  • US Developer Payments . We act as a collection agent on behalf of the developers who offer content in the Meta Products and we are authorized to collect fees from you for such content on their behalf. Your payment in full of the sale price of a developer's content constitutes payment to that developer and extinguishes your obligation to that developer to pay for the purchased content.
  • Payments to developers in the European Economic Area . In order to send a payment to a developer offering content in the Meta Products, you must use the account we have provided to you, which is only for purchasing digital content in the Meta Products. You can fund this wallet with a variety of payment methods such as a credit card, debit card, or Facebook Gift Card. If you are paying a developer to offer content through the Meta Products in the European Economic Area, this is not a regulated payment service. Therefore, with respect to this payment service, you acknowledge that you will not benefit from the customer protections available to payment service users under applicable regulatory frameworks when a regulated payment service is provided (for example, the right to a refund for unauthorized transactions or safeguarding of funds).
  • Donations . If you use the Meta Products to donate to a charitable organization or to a person who uses our features to raise and raise funds for personal purposes, the following terms and conditions apply:
    1. If you make a donation to a charitable organization, you acknowledge that as a charitable donation and will not receive any goods or services in return. Since different regions and countries apply different tax laws, please consult with a tax professional regarding the tax deductibility of such a donation. We make no representations or warranties as to the non-profit status of a charitable organization or entitlement to any tax credits or deductions associated with a donation.
    2. We reserve the right not to make payments intended for charities or individuals who do not comply with our terms and policies, including our Charitable Donation Terms and Personal Collections Terms. If we deny payment to your recipient, you may be entitled to a refund to the extent permitted by applicable law.
    3. Charity donation campaigns can be created by users (hereinafter referred to as "Charge Creators"). If the Fundraiser undertakes to double the donation to the fundraiser, you acknowledge that we do not guarantee that they will honor this obligation. If you make a donation to a charitable organization as part of such a fundraiser, you are not eligible for a refund of your donation on the grounds that the Contributor has failed to fulfill its obligation.
    4. If you agree to donate on a recurring basis, you authorize us to store your payment details and invoice you for the first donation immediately, and then re-bill at the start of each recurring donation period. We will continue to automatically charge your payment information for each recurring donation period until you cancel your donation, which can be done at any time on your account settings page. To avoid being charged for your next donation, you must cancel donations no later than 24 hours before your next scheduled donation.
    5. You agree that we do not endorse or make statements about charitable organizations and are not responsible for their actions or omissions.
  • Hold request . When you request a hold on an item in the Marketplace ("Hold Request"), we obtain prior authorization from the issuer of your chosen payment method for an amount determined by the value of the item ("Hold Amount"). This amount will be returned to you when the seller marks the item as sold, if the seller does not accept your request within 24 hours, or if either of you wants to cancel the purchase.
  • No warranty . You acknowledge that any goods or services you purchase are sold by the sellers and not by us. WE MAKE NO WARRANTY, EXPRESS OR IMPLIED, REGARDING ANY GOODS OR SERVICES PROVIDED OR SOLD IN OR THROUGH THE META PRODUCTS.

    • 2. Payment methods

    1. Payment details . For your convenience, we allow you to transact using a variety of different funding sources, such as credit and debit cards, Facebook Gift Cards, and other payment methods. You can store your payment information and add it to your account, update or remove it from there at any time on the account settings page. Any refund we owe you will be credited to the payment details you used to make the original transaction. If your original payment information is not available, we reserve the right to credit your refund to other payment information in your account or in any other way we deem appropriate. You agree to keep your payment information up to date. If we participate in the provision of a payment card account update service, you authorize us to contact your card issuer or payment card network to obtain your up-to-date payment information and automatically update your payment information, including account number or expiration date, if such information is available.
    2. Your authorization. By providing us with payment information, you confirm that you have the right to use it. When you make a transaction, you give us (and our payment processor) permission to charge the full amount using the payment information you provide for the transaction. Subject to clause 2.1 above, you also authorize us to collect and store this payment information along with other related transaction information.
    3. Prior Authorization Freeze . If you are paying by credit or debit card, we may obtain a pre-authorization from your card issuer for an amount that may be the full value of your payment. Such pre-authorization may take the form of a "freeze" of funds on your credit card or funds associated with your debit card. Funds will be debited from your card at the time of the payment or shortly thereafter. If you cancel a transaction before it is completed, this pre-authorization may result in the credit or funds becoming available to you only after your issuer lifts the freeze.
    4. Unsuccessful payments . If your transaction results in an overdraft or other fee by your card issuer due to overdraw or insufficient funds in your account, your card issuer may charge you a fee for which you alone are responsible.
    5. Facebook gift card balances . Facebook Gift Cards may be used to create a gift card balance ("Gift Card Balance") in the Meta Products. Going forward, you can use this Gift Card Balance on our platform as a payment method. The balance of gift cards is subject to the following conditions:
      1. If you enter the Gift Card PIN and click Redeem at www.facebook.com/giftcards/redeem, we will credit the value of the Gift Card to your Gift Card Balance. After entering the Gift Card PIN, you will not be able to return the received funds back to the Gift Card.
      2. All Gift Cards redeemed at www.facebook.com/giftcards/redeem in the manner described above will top up your Gift Card Balance, which is dedicated exclusively to payments to developers on our platform; the funds of the Gift Card Balance can be used to carry out payment transactions that you want to make. In the event that there are not enough funds in the Gift Card Balance to complete the transaction, we will offer you to choose an additional payment method to cover the missing amount. If you enter a Gift Card code in a game, in some cases the funds credited from it can only be used in that game or in other games from the same developer.
      3. We are not a bank, so Gift Card Balances are not considered deposits and do not earn interest. Gift card balances are not insured by the Federal Deposit Insurance Corporation, the Financial Services Compensation Program, or any other public or private organization or insurance program.
      4. At any time we deem it necessary, and without prior notice to you to the maximum extent permitted by law, we may change the way Gift Card denominations are converted to Gift Card Balances or how funds credited to your Gift Card Balance can be used. as a result of this conversion.
      5. Some Facebook Gift Cards are eligible for bonus offers. Bonus offers are available to customers who have used such Gift Cards during the offer period indicated on the Gift Card packaging. To claim your bonus item, go to www.facebook.com/giftcards/redeem, enter your Gift Card PIN and follow the instructions. We will not notify you when said bonus offers expire. The list of offered free items may vary; the average retail price of such goods ranges from one to fifteen US dollars (1-15 US dollars). Bonus offers cannot be combined with other offers and discounts, cannot be exchanged or cashed out. Different terms and conditions may apply to Facebook Gift Cards and www.facebook.com; see more details on the website.
      6. You may not sell all or part of your Gift Card Balance or transfer any part of it to any person outside of the Meta Products.
      7. We do not exchange Gift Card Balance funds for cash or other benefits of monetary value unless required to do so by law.
      8. Facebook Gift Cards and Gift Card Balance can be used for an unlimited time. However, Gift Card Balances are subject to the Orphaned Property clause (Section 3.6 below).
    6. Incompatible . At some point, you may encounter a situation where your preferred payment method is not supported by any app or feature; however, you can choose a different payment instrument (such as a credit or debit card or mobile phone bill).
    7. Payment from mobile phone account . Mobile phone bill payment is another payment method introduced by us for your convenience. If you choose to pay by mobile phone as payment data, you assume the following possible risks and agree to other conditions:
      1. By choosing to pay by mobile phone bill, you agree that we may share information about you with the operator to complete a payment transaction or refund, resolve disputes, customer support and other billing and payment related activities.
      2. You are responsible for any fees, commissions, changes to your mobile phone plan or billing, changes to your mobile device, and any other consequences that may result from your use of your mobile phone bill for payment.
      3. When using mobile phone billing, you are not only subject to these Payment Terms, but also to the terms and conditions of your mobile operator.
      4. If you have any questions about fees and charges that may appear on your mobile operator bill, you can contact your mobile operator's customer service.
      5. In some cases, using your mobile phone account may result in fees being charged to you which, for various technical reasons beyond our control, are non-refundable. In such cases, we may (but are not required to) compensate you for the inconvenience.
    8. Boleto (prepaid) . If you use boleto as a payment method, you assume the following possible risks and agree to the following terms:
      1. Returns . Due to technical limitations, we can ONLY refund funds by bank transfer to account . If you pay with boleto and then for any reason request a refund, you NEED a bank account 9 to receive it0006 . The bank account information provided when requesting a refund must match the information in your ad account. To learn more about the refund process, click here .
      2. Security . We may delay or restrict access to your purchase, either for security reasons or to make sure we have all the information we need to process your payment and deliver what you paid for.
      3. Information . You consent to us storing your Taxpayer Number (CNPJ/CPF). We may use your tax number to obtain additional information about you necessary to process the payment from the federal tax number registration database maintained by the Brazilian government through a third party processor of personal data. We will also submit the final tax documents to the Brazilian authorities in accordance with the established requirements.
    9. If you are an Advertiser in India (as defined in the Country Specific Advertising Terms) and you place an Order (as defined in the Self Manage Ads Terms) using the equalized monthly payment option at no additional cost to the payment you commit to Facebook for the purpose of crediting your Advertiser Balance, you hereby accept the special terms and conditions that apply to such payment option. Conditions for equalized monthly payments without additional costs .
    10. If you are an advertising agency based in Brazil, you may not use the line of credit provided by us to an advertiser to advertise on behalf of or for the benefit of any third party. Credit lines provided to advertising agencies may only be used for the benefit or benefit of the advertising agency itself.

    3. Measures we can take

    1. Use at our discretion . We may revoke your right to make payments in the Meta Products at any time in our sole discretion.
    2. Requests . By using the payment features of the Meta Products, you agree that we may, directly or through third parties, make any inquiries regarding your identity and solvency that we deem appropriate.
    3. Our right to cancel the transaction . We may cancel any transaction if we believe that it violates these Payments Terms or the User Agreement, or that such cancellation may prevent financial loss. In addition, we have the right to invalidate any Gift Card Balance or Advertiser Balance accumulated, transferred, assigned or sold as a result of fraudulent or illegal activities.
    4. Payment restrictions . In order to avoid financial losses that you or we may incur, we may delay the processing of a payment for some time, limit the ability to use payment data for a transaction or the ability to make a payment, or deactivate your account.
    5. Information transfer . In order to avoid financial losses that you or we may incur, we may contact the issuer or source of your payment information, law enforcement authorities or interested third parties (including other users) and exchange information with them about any payments related to you, if we proceed on the assumption that this will prevent financial loss or violation of the law.
    6. Ownerless property . If you do not use the funds in your Gift Card Balance or Advertiser Balance, or delete your account but retain your Gift Card Balance or Advertiser Balance, or we deactivate your account and within six (6) months you do not meet the requirements that must be met to restore it, then we may use your Gift Card Balance or Advertiser Balance in accordance with our legal obligations, including the transfer of your Gift Card Balance cards or Advertiser Balance to the appropriate governing body, as may be required by law.
    7. Currency exchange . If your transaction involves a currency exchange, we will use the exchange rates provided by one or more external vendor(s). We aim to upload to our system daily exchange rate files received from our suppliers. However, for a number of reasons this may be delayed or not done at all. In this case, the exchange rates from the last file received, usually the previous day, will be used.

    4. Disputes and Cancellations

    1. Customer Support . Subject to Sections 4.2, 4.3, 4.4 and 4.5 below, in our Help Center we provide you with a variety of tools to contact a third party to resolve payment transaction disputes.
    2. Disclaimer for transactions in connection with which payments are made . In the event of a dispute relating to goods or services purchased by you in transactions with third parties, or donations made by you, we are not responsible for the said goods or services that are the subject of such transaction, nor for the use of your donation by a third party. We are solely responsible for processing your payment transaction. All payments are final unless otherwise required by law. If the product or service you ordered becomes unavailable before you receive it, you have the right to demand a refund.
    3. Fraud warning . Using Facebook payments to commit fraudulent transactions may result in the loss of funds without the right to a refund. See section 6 below for state-specific fraud warnings.
    4. Obligation to notify Facebook . If you suspect that an unauthorized or otherwise improper activity has taken place on your account, you must notify us immediately to prevent financial loss. If you miss the 30-day notification or complaint period from the moment of debiting the funds, we have the right to refuse to consider any claims against us in connection with certain transactions in full and to the extent permitted by applicable law.
    5. Right to enter into disputes . We have the right to enter into payment disputes between you and the developers, but this is not our responsibility.
    6. Technical difficulties . If you are unable to make a payment due to technical problems or interruptions in the service, you can submit a request to complete it after some time has passed.

    5. Notices and changes to these Payment Terms

    1. Notices addressed to you . By using the payment processing features of the Meta Products, you agree that we may use electronic means of communication to provide you with important information about your payments or your account. We may also send notices to you by posting on our website or sending to your email address or the regular postal address previously provided to us. Notices on the site and by e-mail are considered to be received by you after 24 hours after posting or sending; notifications by mail are considered received after 3 (three) working days from the moment they were sent.
    2. Notices addressed to us . Unless otherwise stated, you must send us notices regarding payments in the Meta Products and these Payments Terms at: Facebook, Attn: Legal Department, 1601 Willow Avenue, Menlo Park, California, 94025.
    3. changes to Terms . We may change the Payment Terms at any time and without notice to the extent permitted by law. Each transaction is governed by the version of the Payments Terms in effect at the time you confirm such transaction.

    6. State Warnings. Customer Complaints and Fraud Notices

    The following applies to Meta Payments Processed users only:

    1. Alaska residents only : If Meta Payments Inc. (1-888-851-6382) could not resolve your issue, file a formal complaint with the Alaska Banking and Securities Authority. The required form can be downloaded from http://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf/.

      2. Send the formal complaint form along with supporting documents to:

      Division of Banking and Securities, PO Box 110807 Juneau, AK 99811-0807.

      If you are an Alaska resident and have questions about formal complaints, please contact us at dbs. [email protected] or call 907-465-2521.

    2. Users from Arkansas . For questions regarding payment transactions made through the site, please contact the Arkansas State Securities Service at (501) 324-9260 or call the hotline at (800) 981-4429. You can also write to 1 Commerce Way, Suite 402, Littler Rock, Arkansas 72202 or email [email protected]. For unresolved issues, you can file a complaint online at http://www.securities.arkansas.gov.
    3. Users in California . If you have a complaint, please contact Meta Payments Inc. Consumer Support. through the Online Support Center or by calling the toll-free automated support line at 1-888-851-6382. You may file any complaints related to making money transfers through the site to the California Department of Financial Protection and Innovation, toll-free at 1-866-275-2677 or by mail at: Department of Financial Protection and Innovation, Attn: Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834. You can also file a complaint online at https://dfpi. ca.gov/file-a-complaint.
    4. Colorado users . Entities that are not financial institutions with deposits or accounts insured by the Federal Deposit Insurance Corporation (FDIC) that make money transfers in Colorado, including postal money orders, deposit-to-account transfers, and other payment transactions or lending, must be licensed by the Colorado Banking Division under the Money Transfer Operators Act, Section 110 of Title 11 of the Colorado Amended Code. If you have any questions or problems in connection with a TRANSACTION OR FUNDS YOU SENT, please contact the operator through which the transfer was made for assistance. The banking division does not have access to this information. If you are a Colorado resident and want to complain about the MONEY TRANSFER OPERATOR THAT YOU SENT THE PAYMENT THROUGH, the complaint must be filed in writing. Complete the complaint form posted on the Colorado Division of Banking website and mail it to the Division of Banking, along with supporting documentation, at the following address: Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 or email: DORA_BankingWebsite@state. co.us, website: https://banking.colorado.gov/industry/money-transmitters.
    5. Users from Florida . If you are located in Florida and your complaint regarding Meta Payments Inc. transfer was not authorized after the first contact with Meta Payments Inc., please direct your request to the Florida Department of Financial Regulation at Florida Office of Financial Regulation, 200 E. Gaines Street, Tallahassee, FL 32399-0376 or call 1-800-848-3792.
    6. Users from Illinois . If you are located in Illinois and your complaint regarding Meta Payments Inc. transfer was not authorized after the first contact with Meta Payments Inc., please direct your request to the Illinois Department of Financial and Professional Regulation at tel. 1-888-473-4858.
    7. Maryland users . The Commissioner for Financial Regulation in the State of Maryland receives all complaints and answers questions from Marylanders regarding Meta Payments Inc., license number 918740, 1100 N. Eutaw Street, Suite 611, Baltimore, MD 21201, tel. 1-888-784-0136. NMLS Consumer Access website: https://www.nmlsconsumeraccess.org/.
    8. Users from Minnesota . If you wish to report fraud or suspected fraud, please contact Meta Payments Inc. Consumer Services. online through the Support Center or by calling the toll free automated support line at 1-866-238-8605.
    9. New York State users . Meta Payments Inc. is licensed to conduct money transfers and is regulated by the New York State Department of Financial Services as a money transfer operator. New York State customers may direct unresolved complaints to the New York State Department of Financial Services Consumer Assistance Group at One Commerce Plaza, Albany, NY 12257, 1-877-BANK-NYS (1-877-226-5697), www.dfs.ny.gov/consumer/fileacomplaint.htm.
    10. Texas users . If you have a complaint, please contact Meta Payments Inc. Consumer Support first. through the Online Support Center or by calling the toll free automated support line at 1-866-238-8605. If your complaint to Meta Payments Inc. about a money transfer or currency exchange transaction still pending, please direct your complaint to the Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 ( call is free), www.dob.texas.gov.

    7. Additional Terms

    1. User Agreement and Terms Conflict . Our Terms of Use (the "Agreement") governs your use of the payment features of the Meta Products. In the event of any conflict between these Payments Terms and the Agreement, the Payments Terms shall prevail.
    2. Conflict of laws . Some countries may have restrictions or prohibitions on making payments through Meta Products. Nothing in these Payments Terms shall be construed as intended to violate or circumvent any such foreign law.
    3. Translation of the Terms for the convenience of users . These Payment Terms are originally written in English (United States). If any translation of these Payments Terms conflicts with the English version, the English version shall prevail.
    4. Trade sanctions . You must not use the payment features of the Meta Products in connection with activities, individuals or entities that are located in a country or region subject to United States embargoes, or that would otherwise violate applicable U.S. or foreign trade sanctions.
    5. "We" (various case forms) . Without prejudice to Section 7.1, the following are legal entities to which "we", "us" or "our" may refer:
      1. processed by Facebook" and your place of residence or principal place of business is in the United States or Canada, then the parties to these Payments Terms are you and Meta Payments Inc., a Florida company.
        1. For the Meta Payments Inc. Privacy Policy, please visit https://www.facebook.com/payments_terms/privacy.
        2. Meta Payments Inc. is licensed to make money transfers in various US jurisdictions. For Meta Payments Inc. money transfer licenses, please visit https://www.facebook.com/payments_terms/licenses.
      2. If you have saved or entered payment information to make payments through the Meta Products, or are using the Meta Processed Payments service, and your place of residence or principal place of business is in a country other than the United States and Canada, then the parties to these Terms payments are you and Facebook Payments International Ltd. , a private limited company incorporated in the Republic of Ireland.
        1. However, if your place of residence or main place of business is Brazil, then payments can be accepted directly by Facebook Online Serviços do Brasil Ltda in accordance with these Payments Terms.
        2. In any case, transactions using a Gift Card Balance for payment in accordance with Section 2.5 above are processed by Facebook Payments Inc., a Florida corporation.
        3. To view the Facebook Payments International Ltd. Privacy Policy, please visit www.facebook.com/payments_terms/EU_privacy
        4. Activities of Facebook Payments International Ltd. regulated by the Central Bank of Ireland.
      3. To the extent that you use the payment features of the Meta Products, you and Meta Platforms, Inc. are parties to these Payments Terms. or Meta Platforms Ireland Limited (as set forth in the Agreement), except as provided in Sections 7.5.1 and 7.5.2.
        1. The Meta Data Policy can be found at https://www. facebook.com/about/privacy
    6. "Payments Processed by Meta" . In these Payments Terms, the term "Meta Processed Payments" means the same as the previously used term "Facebook Processed Payments", namely payments made directly through the Meta Products by Meta Payments Inc. or Facebook Payments International Ltd. Payments processed by Meta also include US P2P transfers, US and EU charitable donations, and certain payments to developers for digital goods in Meta Products.

    How does Facebook Pay work? [Nov 2022]

    Meta recently released its own digital payment method called Facebook Pay. But how does Facebook Pay work? In this article, we'll walk you through everything you need to know to get started with Facebook Pay: Accessibility, how payments work, and most importantly, how to get paid on Facebook Pay.

    What is Facebook Pay?

    Facebook Pay is an electronic payment tool that allows you to make digital transactions on all Meta products: Facebook, Facebook Messenger, Instagram and WhatsApp. It can be used for peer-to-peer or business transactions.

    Facebook Payroll: A Brief Introduction

    Following the success of digital payment methods, Facebook - now rebranded as Meta - launched Facebook Pay in 2019. In line with the rebranding, Facebook Pay is now also called Meta Pay.

    Facebook Pay does not store money; he acts more like an intermediary. For this reason, users must connect a payment method such as a debit card, credit card, or PayPal to send and receive money.

    What is Facebook Pay? Metadigital payment method

    Although this feature is available in more than 100 countries, its scope and the Meta channels it supports differ from country to country. As a digital payment method, it has a number of benefits for businesses, which we will discuss next.

    Why use Facebook Pay

    Meta already has a huge user base across all of its platforms - with a total of 3.71 billion monthly active users worldwide, which means you'll open the door to more potential customers. And given the growing popularity of digital payments, Facebook Pay is an attractive option for tech-savvy customers.

    Unlike other digital payment methods, Facebook Pay reduces the number of steps a customer needs to complete a purchase when using any Meta product. Customers make purchases on Facebook or Instagram without being redirected to external sites.

    They can also use saved credentials to speed up the checkout process. Convenient payment methods like this help businesses increase conversions and often make it easier to make impulse purchases.

    Why install Facebook Pay

    Is Facebook Pay secure? Meta uses anti-fraud technology to detect suspicious activity and will notify you of anything out of the ordinary. In addition, Meta encrypts information about payment cards and bank accounts and provides the ability to use a PIN code and biometric data to authorize payments.

    Finally, this feature is free to set up and use for both businesses and consumers. However, you may incur fees from PayPal (if that's your linked payment method) and Meta Commerce Manager. We'll cover more details later in this article.

    Despite all the benefits, companies should be aware that cross-border transactions are currently not supported. Also, some of the most important Facebook Payment apps are only available in a few countries. We will discuss this in the next section.

    Where to use Facebook Pay

    Facebook Pay works with all Meta messaging channels and social networks: Facebook, Facebook Messenger, Instagram and WhatsApp.

    How Facebook works

    In this section, we'll walk you through all the many options that Facebook Pay has to offer.

    Facebook Payment: In-app Checkout on Facebook Shop and Instagram Shop

    If you have a Facebook or Instagram store, customers can make in-app purchases using Facebook Payment. Please note that this is only available in the US. Of course, you will first need to create a Facebook or Instagram Shop on Meta Commerce Manager.

    Use Facebook payment to checkout in Facebook and Instagram stores.

    Be aware that Meta charges Commerce Manager users a commission for every sale they make to Facebook or Instagram Shops. Every sale over $8 is subject to a 5% commission. Sales under $8 are subject to a $0.40 fee.

    Facebook Payment: Messenger Transactions

    In the US and Thailand, Facebook Messenger users can easily transfer money to or request payments from their contacts. Sending or requesting money is similar to sharing images or videos and can be initiated in a conversation topic.

    Although this feature was designed with peer-to-peer transactions in mind, it can also be used by businesses that do not make large daily purchases. On Facebook Messenger, the Facebook Pay limit on total transactions per month is $9,999. This includes sending and receiving money.

    Example of a Facebook Pay Messenger transaction.

    For example, this is a handy tool for hospitality businesses that require booking or prepayment deposits, as customers can transfer money after asking for availability. Businesses can also view the receipt in the conversation thread, creating a record for both parties.

    Again, this is only possible if both the business and the customer live in the same country and have access to this feature in the Facebook Messenger app. Later in this article, we will show you step by step how to request payments from your customers via Facebook Messenger.

    Facebook Payment: Donate to fundraisers

    Meta provides Facebook and Instagram users with the tools to raise funds for non-profit organizations through Facebook Payment in supported countries.

    On Facebook or Instagram apps, there are several ways to pay via Facebook to donate to Meta fundraisers: Facebook Pages with a Donate button, Facebook Live with a Donate button, Instagram Stories with a Donation sticker, Instagram Fundraiser in Reels, etc.

    Donate to Facebook to raise funds using Facebook Payment

    Meta does not charge any transaction fees, which means that organizations will receive the full amount that users have donated.

    Facebook Payment: In-app purchases

    Facebook Payment is also a way to pay for a variety of entertainment on Facebook, including games, in-app purchases, and exclusive content on the Facebook Watch website. Depending on the user's location, the availability of entertainment options will vary.

    Use Facebook Payment to buy Facebook entertainment

    Following other successful direct mail platforms such as Twitch or Youtube, Facebook has also created a subscription and donation system through Facebook Payment to support content creators.

    Facebook Payment: WhatsApp Pay transactions

    In recent years, Meta has been testing WhatsApp Pay, an in-app payment system for WhatsApp users in Brazil and India. Due to the popularity of WhatsApp in these countries, Meta wants to give WhatsApp users the ability to send and receive money directly without leaving the app.

    WhatsApp Transaction with Facebook Payment

    WhatsApp Pay is supported by Facebook Pay and is designed to work in conjunction with other WhatsApp ecommerce tools such as Business Directory, Catalogs and Shopping Cart.

    Facebook Payment: Shopify Integration

    Business owners can add a button to their Shopify stores to allow visitors to checkout with Facebook Payment. This option is only available for online stores located in the United States.

    You might be surprised to learn that businesses don't need to have a Facebook account to add a Meta Pay button to their Shopify store.

    Set Facebook Pay as checkout method in your Shopify 9 store0002 You are now familiar with the various uses for Facebook Payment. In the next section, we'll walk you through everything you need to do to use this feature as a payment method for your business.

    How to use Facebook Pay

    To use this feature for business, you need to know three things:

    • How to set up Facebook Pay
    • How to remove a payment method from Facebook Pay
    • How to initiate or request a Facebook payment

    Let's start with a step-by-step explanation of how to set up Facebook Pay.

    How to set up Facebook Pay

    Setting up Facebook Pay is easy, although the process varies across Facebook, Instagram, and WhatsApp. In this section, we'll show you how to set it up on the Facebook mobile app to give you an idea of ​​what the process looks like.

    1. Click your profile icon in the top right corner.
    2. Go to " Settings".
    3. Select Facebook Pay.
    4. Add payment method and choose between debit/credit card and PayPal.
    5. Enter your debit/credit card or PayPal information and save it.
    How to set up Facebook Pay step by step

    Once a payment method has been linked, it will be ready to use at the next transaction. But what if a company wants to link more than one payment method?

    How to remove a payment method Facebook

    Meta allows businesses to add more than one payment method and remove existing payment methods. Here's how to edit payment methods on the Meta Commerce Manager site.

    1. Click your profile icon in the top right corner.
    2. Navigate to " Settings".
    3. Select Facebook Pay.
    4. Register an additional payment method by clicking on Add payment method .
    5. Delete payment method by clicking on it and selecting Delete card or Delete account respectively.
    How to remove a Facebook payment method

    As soon as you register an additional card or PayPal account, it will be added to your list of payment methods. You can select your default payment method from the list.

    One important question remains - how can customers initiate payments using Facebook Payment? The answer is not so simple, but we will tell you about it in the next section.

    How to request or initiate a Facebook payment

    Businesses have four options when it comes to Facebook Pay transactions.

    • Request or initiate a Facebook payment via WhatsApp
    • Request or initiate a Facebook payment via Facebook Messenger
    • Provide seamless payments to Facebook or Instagram Shop.
    • Use Facebook Pay as checkout method in your Shopify store
    Request or initiate payment on Facebook via WhatsApp

    If you're in Brazil or India and your WhatsApp app is up to date, you probably have 1:1 access to WhatsApp transactions. In our detailed guide, we will explain how to set up WhatsApp Pay and how to initiate a transaction.

    Request or initiate a Facebook payment via Facebook Messenger

    If you don't have Facebook or Instagram checkout enabled, here's how to accept Facebook Pay transactions via Facebook Messenger.

    1. Open the Messenger app > Start a chat with the contact you want to request money from.
    2. Select $ in the menu > Enter amount and press Request .
    How to pay with Facebook Messenger

    This process doesn't change much for customers who want to initiate a payment. As a customer, here's how to pay someone on the Facebook Messenger site:

    1. Open the Messenger app > Start a chat with the business you want to send money to.
    2. Press $ in menu > Enter amount and press Pay .

    Once you confirm the payment, the transaction will be recorded in the conversation thread.

    Enable Facebook Shop or Instagram Shop Payments

    First of all, make sure you are familiar with the checkout methods and requirements for Facebook and Instagram shops. If your business qualifies, enable direct checkout on your Facebook and Instagram stores by following these steps.

    1. Go to the Facebook Commerce Manager page and select your store.
    2. Click Settings > Ordering method .
    3. Find the checkout method you want to update and click the settings icon.
    4. Select Facebook Pay and click Change in the top right corner.
    5. Follow the steps to complete the changes. If you change the checkout method to Checkout on Facebook and Instagram, provide shipping, customer service, and payout preferences.
    How to use Facebook Pay as a checkout option on your Facebook or Instagram store

    After that, your customers will be able to find you on Facebook and Instagram Shops and buy your products without leaving the platform.

    Use Facebook Pay as a checkout method for your Shopify store.

    The Facebook checkout button allows customers shopping in your Shopify store to enjoy a faster checkout experience. To enable this button on your Shopify site, you need to enable Shopify Payments and your store must be located in the US.

    For their part, your customers must use an IP address located in the US and one of the following browsers: Safari or Chrome for desktop, Safari for iOS, or Chrome for Android. To enable the Facebook checkout button, open the Shopify admin area on your desktop computer and follow these steps.

    1. Press Settings > Payments > Manage .

    How to accept Facebook Pay transactions on your Shopify site - step 1

    2. Select Meta Pay under Wallets and click Save .

    How to accept Facebook Pay transactions on your Shopify site - step 2

    We've covered all the basics and techniques. But if you're still unsure if Facebook Payment is right for you, the section below will help you decide.

    Should you use Facebook Pay?

    Currently, only businesses in the US have full access to what Facebook Pay has to offer. If your business is located there, you should give it a try as Facebook is hugely popular in that country.

    Otherwise, you should probably wait until Meta implements in-app payment for Facebook and Instagram in your country, as this is the main attraction for businesses to use this feature.

    Learn more