How do i recover my email for facebook
How to Recover Your Facebook Account When You Can't Log In
Whether you forgot your password or got hacked, we'll show you how to recover your Facebook account.
Most of Facebook's automated account recovery options depend on the information you entered and validated when you set up your account. If you never completed the information or if it's outdated, chances are slim that you'll be able to regain access to your account.
However, we will show you one option for when every other recovery method fails.
5 Ways to Recover Your Facebook Account
Facebook account recovery is tricky, especially if you have not set up any backup recovery options. Keep in mind that many of the options below take time and patience. That said, many people have succeeded, even if nothing seemed to work at all.
Note: This article covers everything we know about Facebook account recovery. If you still have questions, post your question to Facebook's Help Center.
1. Check if You're Still Logged Into Facebook Somewhere
Before you try to recover your account, check whether you are still logged into Facebook on any of your devices. This could be another browser or browser profile on your computer, your Facebook Android or iOS app, or a mobile browser, for example, your tablet or Kindle.
If you can still access Facebook anywhere, you might be able to "recover" your Facebook password without a confirmation reset code; though what you'll actually do is create a new password.
Proceed to Step 1a of our article describing what to do when your Facebook account gets hacked, where we explain how to change your Facebook password. At this point, also consider setting up two-factor authentication on Facebook.
If you have set up two-factor authentication and have lost access to your code generator, here's how to regain your Facebook login.
2. Try the Default Facebook Account Recovery Options
If you couldn't find a device where you were still logged into Facebook, proceed with the recovery options.
If possible, use the internet connection and computer or phone from which you've frequently logged into your Facebook account before. If Facebook recognizes that network and device, you might be able to reset your password without additional verification. But first, you need to identify your account.
Option 1: Recover Your Account From Its Profile Page
If you have access to another Facebook account, for example, that of a friend or family member, and you can access your account's profile page that way because you're Facebook friends, you can use this option. Note that it will require logging out of the other account.
To proceed with this option, find your profile on your Facebook friend's friend list, open it, and click the ... on or below your profile image (in the mobile app, the three-dot menu will show up below the image), then select Find Support or Report Profile.
From the next menu, select the appropriate option, in this case I Can't Access My Account.
In the final step, select Recover this account and click Done, which will log you out of the account you're using, to start the account recovery.
This method will lead you to the same Reset Your Password window described under Option 2. The recovery is based on the contact data you added to your account.
If you need more help with the following recovery steps, follow the instructions from the second screenshot below.
Option 2: Find and Recover Your Account With Contact Details
If you don't have access to Facebook at all or prefer not to log out of another account, open a new browser profile, e.g. a guest profile, and head to the Facebook recover page.
Enter an email address or phone number you previously added to your Facebook account. When you search for a phone number, try it with or without your country code, e.g., 1, +1, or 001 for the US; all three versions should work. Even if it doesn't say so, you can also use your Facebook username.
Once you successfully managed to identify your account, you will see a summary of your profile. Before you proceed, carefully check if this really is your account and if you still have access to the email address or phone number listed. You may be able to choose between email or phone recovery.
Should the No longer have access to these? option apply to you, proceed to Section 3 of this article.
If all looks well with the contact details that Facebook has on file for you, however, click Continue. Facebook will send you a security code.
Retrieve the code from your email or phone (depending on which method you chose), enter it, and rejoice in having recovered your Facebook account.
At this point, you can set a new password, which we strongly recommend.
If the code never arrives, check your spam folder (email), make sure you can receive text messages from unknown senders, and ensure you haven't blocked Facebook's number on your phone.
If you still can't receive the code, click Didn't get a code? in the bottom-left corner of the Enter Security Code window, which will take you back to the previous screen.
You can try again, or maybe you'll realize that you don't have access to the account after all.
Log Back Into Your Facebook Account
If you managed to regain access to your account, and if you suspect that your Facebook account was hacked, immediately change your password and update your contact information.
These are key steps in securing your Facebook account. Be sure to remove any email addresses or phone numbers that are not your own or that you can no longer access.
We strongly recommend that you enable two-factor authentication on all of your social media accounts, so that this won't happen again.
Often, it's not possible to recover a Facebook account using the options above. Maybe you lost access to the email address and phone number you once added to your profile. Or maybe a hacker changed this information.
In that case, Facebook allows you to specify a new email address or phone number, which it will use to contact you about recovering your account.
To start this process, click the link No longer have access to these? in the bottom-left of the reset password page (see above) to start the Facebook account recovery process. Facebook will ask you for a new email address or phone number, so that it can get in touch with you to help you recover your account. Click Continue to proceed.
Wait until Facebook gets in touch to verify your identity. Be patient.
4. Check if Your Facebook Account Was Hacked to Send Spam
In the event that your account was hacked and is posting spam while you can no longer access it, you should report your Facebook account as compromised.
This will actually start a similar process to the one outlined above. While you will use the same information to identify your account, in the following step, you will be able to use either a current or old Facebook password to recover your account.
This is useful in case a hacker changed your password, but it may also come in handy if you forget your new password. You can find more security-related tips on the Account Security page in the Facebook Help Center.
5. Confirm Your Identity With Facebook
If all of Facebook's automated account recovery methods have failed, your last hope is Facebook support itself.
Facebook has a Help Centre page that lets you confirm your identity.
Upload a JPEG (photo) of your ID, enter an email address or mobile phone number that is (or was) associated with the Facebook account you wish to recover, then click Send to submit the information.
If you no longer have access to any of the email addresses or phone numbers associated with your account, enter one you have access to now. Then, email [email protected] to explain your situation.
Mention that you've already submitted your ID to prove your identity. Do not attach your ID to your email, as email isn't a secure form of communication.
Either way, hearing back from Facebook can take several weeks, so you'll need to be patient.
If you didn't use your real name on Facebook, your hopes for recovering your account this way are close to zero.
If All Else Fails, Create a New Facebook Profile
Over the past few years, we have received countless messages from people who weren't able to recover their Facebook accounts, even after going through all of these steps, one by one.
Usually, their contact information was outdated, the recovery codes Facebook provided didn't work, or the company would never respond to verify their identity. And at that point, you're out of options. At some point, you just have to move on. As much as it hurts, learn from your mistakes, and create a new account.
Be sure to add several valid contact details, secure your Facebook account, and rebuild your profile from scratch. It's a pain, but it's better than nothing.
How to Recover Gmail, Facebook, Yahoo & Other Accounts
So you got hacked or forgot your login credentials and lost access to your email or social media account. What now?
First, let’s start with what you shouldn’t do: panic. You’re not the first person to go through this, and you will not be the last.
Big companies know this and have come up with ways for you to recover your account, and get your online life back on track. In this article, we’re going to go through all the steps you need to follow to recover important accounts such as Google/Gmail, Microsoft, Yahoo, Facebook, Twitter, and Instagram.
What you need to take into account, however, is that each of these companies will first try to figure out if you are actually trustworthy. Here are just some of the elements that will help a company determine if you are really you, and not someone else:
- Have you logged into the account in the past from the same device? If you use the same PC for login and also to recover the account, the email provider has greater confidence that you are you.
- Do you have two-factor authentication activated?
- Do you have a backup email set up for the account?
- Have you remembered a past password?
- Did you answer any security questions?
To help you navigate easier, here’s a set of internal links to quickly move from one account to the next.
- Recover Google/Gmail account
- Recover Yahoo account
- Recover Microsoft account
- Recover Facebook account
- Recover Twitter Account
- Recover Instagram account
- Prevent your account from being hacked
First, you need to access the following link: https://accounts.google.com/signin/recovery and type in your email address.
Step 2Click on “Forgot Password?”.
Now you need to enter the last password you remember, and press “Next”. Try to be as accurate as possible, since an accurate password is more likely to determine if you are who you say you are.
If you provided a phone number for two factor authentication, you will be taken to this screen, where you must confirm the exact number you used.
Step 3If you secured your account with a push notification prompt, you will be taken to this screen:
By now, you should receive a push notification on your device that asks if you are actually you.
If you receive the push notification and say “Yes”, your recovery is nearly complete, and will receive a verification code on the back-up email of your choice.
Step 4Google will then send a verification code to the email address you chose.
Step 5You will have to input the verification code from your email into the browser dialog box:
Step 6Once you enter the code, Google will ask that you create a strong, new password for your account.
We strongly recommend you use this opportunity to set a strong password that meets the following criteria:
- Is at least 10 characters long.
- Contains at least one upper and lower case letter.
- Has at least one number.
- Uses one special character.
If you didn’t have any of these security measures in place, you have the option to click “Try another way” and you will be taken from this screen…
…To the screens below:
Answer your security question
When did you create your Google account?
As always, try to be as accurate as possible, to cement Google’s trust that you are indeed the real user behind this account.
Step 2You will receive a link to reset your password at your Google email address within 6 to 12 hours.
Step 3If you also set up your phone number, they will text you to make sure it was indeed you who made the request.
Step 4Next, they will send your recovery request to Google.
Step 5Right now, everything is in Google’s court. They are the ones who will decide, based on the information you provided, whether your account is legitimate or not.
If they approve your request, you will receive the following email, requesting you change your password. Just click on “Get Started”.
Step 6Follow the link and change your password:
By now, this should be it, and your account should be back into your hands safe and secure!
If you want to take things directly to Google in order to recover your account, we suggest you access this link to find the best option available to contact them.
How to recover your Yahoo email accountTo recover your Yahoo Mail password, first, try to log into your account. If your password is changed, select “Trouble signing in?”.
You will have the option to sign in to your account using your Yahoo sign-in email address or phone number, recovery phone number, and recovery email address.
Recovering your Yahoo Mail account when you backed it up with an email addressStep 1Just type in your back-up email address when you see the screen above and click Continue.
Then, you will see the screen below, where you have to select “Yes, send me a verification code”.
Step 2You will receive the verification code on your back-up email address and should be good to go.
Recovering your Yahoo Mail account when you backed it up with a phone numberStep 1If you connected your account to a phone number, after you type in your number, first of all, you will be asked to prove you’re not a robot. After you confirm, you can click continue.
Step 2If you have access to that phone, select “Yes, text me a verification code”.
Step 3You should receive an SMS on your phone with the Yahoo verification code:
Step 4Then, type in the verification code you received via SMS.
Step 5Once you enter the code you received, they will confirm the phone number is linked with your Yahoo account.
Step 6As soon as you click on the account name, you should be logged into your account.
How to always have a protected and backed-up Yahoo accountStep 1: Activate Yahoo Account KeyYou can either use Yahoo Mail, Fantasy, Finance, Yahoo Newsroom, and others for your iOS or Android phone/tablet for securing your account with the Yahoo Account Key.
You can activate this option from the Account Security options:
Select “See how it works”, and you will be directed to this screen:
Step 2: Enable Two-step VerificationFor extra protection, we encourage you to enable two-step verification using your phone number.
After you activate this feature, Yahoo will notify you that some apps, like iOS mail and Outlook, don’t support two-step verification, so you also have the option to generate special app passwords to reconnect them.
Step 3: Set up a phone number and a recovery email addressAlso, make sure you do have a phone number and a back-up email address in place for multiple ways to regain access to your account.
If you don’t have access anymore to your recovery email address or phone, the bad news is that you will not be able to recover your account.
Yet, if you have a Yahoo Account Pro (paid support option, US only), you can get in touch with them by accessing Yahoo’s Help Site and selecting “Speak with a live agent”.
Do not call phone numbers advertised on suspicious websites, as these are clearly online scams! The only Yahoo support sites you can rely on always end with “yahoo. com”.
You can also report hacking attempts carried out against your email. As a general rule, do not engage with random callers who claim they are from Yahoo or from other providers, as these are scam phone calls.
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How to recover your Microsoft accountFirst of all, access the Microsoft Sign in webpage.
What to do if you can’t remember your Microsoft usernameStep 1Click on the “Forgot username” option. You will be redirected to this screen:
Here you have the option to either enter your alternate email address or phone number linked with your Microsoft account.
If you choose to recover your Microsoft account using a phone number, simply type in your number and choose the method through which you would like to verify the phone, either by text or call.
In this case, our chosen method was text.
Step 2Enter the code you received.
Step 3If you want to recover your Outlook account using an alternate email address, Microsoft will send you a security code at the email address provided.
Step 4Now enter the code:
Step 5If you entered the code correctly, Microsoft will give you some hints on what your username is. Hopefully, this way you will remember it and be able to sign in.
What to do if you can’t remember your Microsoft account passwordStep 1You do remember your username, but have no clue what your password is. After you type in your username, you will be redirected here:
Step 2Just click on “Forgot my password”, which will take you here:
Step 3Click “Next”. Microsoft will try to verify your identity and send you a security code by either email or phone. If you have one of those set up, you should be able to easily regain access.
Step 4If you don’t have access, select “I don’t have any of these”.
Step 5You will be taken to this form, where you have to fill in the required details.
Step 6After typing in your email address, you will receive a security code, so type it in the box that will appear after you click Next.
Step 7Another form will come up:
Microsoft asks that you fill in the forms from a device you previously used to log into the lost account, if possible. This strengthens their confidence that it’s really you who are trying to recover the account. Also, we advise you to try your best to submit all the details as accurately as possible.
Step 8After you press Next, another form will show up:
Step 9After you fill in the rest of the details, you will receive an email within 24 hours in which Microsoft will let you know if you’ve provided enough information to recover your account.
How to recover your Facebook accountSo your Facebook account just got breached and someone’s obsessively posting cute cat photos every 10 minutes on your feed.
Fortunately, Facebook does have its own process to recover your account, but it requires that you still control the registration email or a phone number associated with the account.
Step 1First, click on “Forgot account?” on the Facebook login screen:
Step 2You will be asked to search for your account, by either phone or email.
Step 3If you type in your email address, you will have the option to receive the code via email.
Step 4After choosing the email address option, you will receive a 6-digit number. Enter it in the box below.
Step 5Should you no longer have access to the email account used to create your Facebook profile, unfortunately, you will not be able to regain access to your account this way.
We’re sorry!
Sadly, you will neither be able to access your account by typing in your phone number, as Facebook suggests sending you a code via email. And if you don’t have access to that email address, you reached a dead end.
Recovering your Facebook password through a friendEven though this practice involves a little more effort, the good news is that you can recover your account from actually using another account.
Either ask a friend to help you with this, or just make a new Facebook account and do it from there.
Step 1So, visit the Facebook page of your lost account, and click on the 3 dots next to the “Message” option and then click on “Report”.
Step 2Choose the “Something else” option.
Step 3In the following menu, select “Recover this account”.
Step 4In the next screen, Facebook will ask you for an email (or a phone number if you’ve added one) where they can send you an authentication code. The email address is the one you’ve used to register the account or a secondary email address you’ve added along the way.
Step 5If you used the email or phone option, you will receive a message with an authentication code.
Type this confirmation code in Facebook’s recovery form.
Step 6After you’ve entered this confirmation code, Facebook will ask that you enter a new password. Use our guide to help you figure out a strong password.
Step 7After you’re done setting up your password, you will be asked if you want to be remotely logged out of all devices.
This is a very useful feature since even though you changed your password and recovered your account, the malicious hacker is still logged into your account and can continue to post from it.
We strongly suggest you click the “Log out of other devices” option.
And that’s it! You should have recovered your account.
If after following these steps you are still unable to access the email you used to register your account, then chances are your Facebook account is lost for good.
How to recover your Twitter accountStep 1If the malicious hacker changed your Twitter password, click on the “Forgot Password?” text to start the recovery process.
Step 2Follow the on-screen instructions and type in your account’s username or email.
Step 3Next up, you will be asked for the registration email or verification phone number associated with the account.
Step 4Twitter will then send you a link via email or a verification code via text message to reset your password.
Click on Reset password in the email you received.
Step 5In the next screen, Twitter will ask you to enter a new password. Use this guide of ours to help you set up a strong password.
Step 6After you’ve set up a new password you should automatically be logged in to your account.
Recover your Twitter account when you do not have access to a phone number or recovery emailStep 1So you don’t have access to your registration email account or a phone number.
If you lost access to your registration email, you need to click the “I don’t have access to any of these”.
Step 2This will take you to a screen that asks which account are you currently trying to recover. Type in the Twitter account you lost access to.
Step 3Next, after you provide your Twitter ID. you will be asked for an email that Twitter can use to contact you, and also a form where you can input your reasons to why you lost access to your account.
Step 4
After you’ve filled out all the steps, you’ll need to arm yourself with patience while Twitter processes your request and contacts you.
How to recover your Instagram accountInstagram has advanced account recovery options available only from its mobile app. The desktop one only offers password reset settings.
Before you start, however, it’s worth noting Instagram’s policy regarding hacked and deleted accounts:
“If your account was deleted by you, or someone with your password, there’s no way to restore it”.
In other words, once you lose your Instagram account, it’s permanent.
Still, here are the ways you can recover your account as long as it hasn’t yet been deleted:
Recover your Instagram account from the mobile appStep 1In the Login screen, press the “Forgot password?” text.
Step 2The next screens offer you a set of options to access your account, depending on how you created it. Choosing the email or phone number options will send you a password reset link either on your phone or email.
Step 3Change your password using the reset link Instagram sent you…
…or enter the 6-digit code received via SMS.
How to recover your Instagram account with no access to the registration email or phone numberStep 1Let’s say you don’t have access to your registration email or a phone number.
If you lost access to both your email account and phone number, you’ll have to dig deeper and press the “Need more help?” text.
Step 2This will take you to a list of options that will help describe your account so that Instagram can properly recover it.
Choose the options that best suit your situation. Also, be sure to fill in the “Any additional details?” box with as much relevant information as possible. The more in-depth you explain your situation, the easier it will be for Instagram employees to correctly recover your account.
Step 3After this step, everything is in Instagram’s hands, and you will have to wait for a response from them.
How to reset Instagram password from the websiteStep 1From the Login page, click the “Forgot” text on the right side of the password field.
Step 2Next, you will be taken to a screen that asks for your email, phone, or username.
Notice there isn’t an option in case you lost access to the email account you used to register the account.
Step 3
After this step, you will receive a link for a password reset link. Follow the on-screen instructions to change your password and get back into your account.
How to prevent your accounts from getting hackedThe best way to keep yourself safe is to prevent a hack from taking place in the first place. To help you with this, here’s a short checklist you can follow to keep your accounts safe:
- Use only strong passwords to secure your accounts and prevent brute force or dictionary attacks.
- Learn how to recognize phishing emails and avoid to click any links included in them or download their malicious attachments.
- Use an up to date antivirus solution and frequently scan your computer for any malicious malware that might steal your information, such as keyloggers and spyware.
- Don’t visit strange and fishy websites. You should especially be on the lookout for websites that don’t have “https” at the beginning.
- Don’t click on online ads. JavaScript is the technology behind most online ads, but it comes with numerous vulnerabilities that allow malicious hackers to turn it into a malware-spreading tool.
- Always use two-factor authentication for every account that supports it.
- Here’s where you can report cybercrimes such as these in the USA or EU.
- Learn how to properly secure your Facebook, Instagram, Twitter or email accounts in general.
Losing an account is never a pleasant experience. Fortunately, most email and social media providers out there offer extensive features to recover them.
As you can see, however, adding two-factor authentication, recovery emails or other security measures will greatly simplify the process, while making it much quicker. Remember the old proverb “an ounce of prevention is better than a pound of cure”.
Have you ever lost access to your accounts and had to resort to back-up measures such as these? What was the result? Did your online habits change after this experience? Leave us a comment below.
How do I recover my Facebook account if I can't sign in?
Help Center
Account Management
Login and Password
We are updating the mobile version of Facebook. com. More
If you're having trouble signing in to your Facebook account, try the steps below.
Recovering a Facebook account using the Find Account page
Go to the Find Account page at facebook.com/login/identify and follow the instructions below. Use a computer or mobile phone that you've already signed into your Facebook account on. nine0003
Find the account you want to recover. You can search by name, email address, or phone number.
Follow the onscreen instructions to reset your account password.
Learn more about
what to do if you can't find your account using the Account Finder page.
Recover your Facebook account from a friend or relative's account. nine0003
Click the icon below the cover photo.
Select Get support or report a profile.
Select the Other option and click Next.
Click Recover this account and follow the instructions on the screen.
Change or reset your password
Learn how to change or reset your password.
If you're having trouble accessing the email address or phone number on your account
Find out what to do if you can't reset your password because you can't access the email address or phone number on your account. nine0003
If you need to check if your account is disabled
If your Facebook account is disabled, you will see a message about it when you try to log in.
If you think your account has been hacked or someone is using it without your permission
Find out what to do if you think your account has been hacked.
If you're having trouble getting recovery codes to your email address or phone number
Find out what to do if your Facebook account is suspended and verification codes aren't coming to your email address or phone number. nine0003
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Below are several ways to log into your account to reset your password.
Sign in with a different email address or phone number
You can regain access to your Facebook account using a different email address or mobile phone number associated with your account.
If you don't know your alternate contact details:
Using a computer or mobile phone that you've already signed into your Facebook account on, go to this page and follow the instructions. nine0003
After logging into your account, learn how to reset your password.
Make sure you enter the correct mobile phone number
Make sure you enter the full mobile phone number, including the country code.
Do not include extra zeros, plus signs (+), or other special characters.
Try to restore access to the email address
To restore access to the address associated with your Facebook account, contact your email service provider. nine0003
Look for an option on your email login screen that reads something like this: Trouble signing in? or Forgot your password?
Once you regain access to your email, you can complete your password reset.