How to update viber in android
How to Update Viber App [Latest Version 2022]
Viber is one of the popular chat apps to stay in touch with anyone anywhere. It is an all-in-one messenger app that supports text messaging, voice or video calls, group chat, community support, etc. Not all of the features were available since its launch. Every now and then, Viber update takes place to add new features or upgrade any existing features. It was developed as a competitor of Skype and made available only as a voice-calling app. Viber was initially available only for iPhone, and later, it was made available for multiple operating systems. It includes Android, BlackBerry, Windows Phone, Symbian, Windows/ Mac/ Linux PC, iPad, Apple Watch, etc.
A year later, in 2011, Viber included instant messaging features. Viber has overcome its flaws with every new update and is the reason for it has attained such popularity. There have been continuous updates done to the Viber app on various platforms. So it is indeed a must to update Viber to let you enjoy the best of instant messaging and calls. You should update Viber app if you are concerned about accessing the new features, and fix the performance issues, bugs, errors, etc. The article will give you guidelines on how to update the Viber app.
How to Update Viber to the Latest Version
Viber is an instant chat app that will be updated constantly to give its users the latest features. Whether you are using Viber on Android/ iOS/ Windows/ BlackBerry, the steps given below will help you update the Viber app with ease.
Steps To Update Viber – Direct Method
The Viber app can be updated in the most straightforward manner on any of the supported mobile platforms. In this method, you will be dealing with the direct way of updating the Viber app for Android. Make sure you have installed the Viber app on your device just before following the guidelines.
Step 1: Go to the respective app store on your smartphone/tablet. Say Google Play Store for Android OS.
Step 2: Use the search bar to type in Viber. You will see a list of search results along with the Viber app.
Step 3: Click on the Viber app from the search result, and you will be taken to the app information screen.
Step 4: You will see the Update and Uninstall button. Click on the Update button to install the latest version of the Viber app on your device.
Step 5: Wait for a few seconds to let the Viber app complete its installation on your device. Now open the Viber app to start using its latest features.
Steps To Update Viber – Alternative
If you can’t update the Viber app due to an error or any such issues, then this method would help you out.
Step 1: Click and hold the Viber app logo on your smartphone/tablet to uninstall Viber app on your device. You should click on the OK button to confirm deleting it.
Step 2: Now go to the respective app store of your device to use the search bar and type in as Viber.
Step 3: Select the Viber app from the search result to open it on your device.
Step 4: On the app information screen of Viber, you should click on Install/Get/Download option.
Note: By default, the Viber app will be available as the latest version on the app store of any OS.
Step 5: Click on Accept/ I Agree option to proceed with the installation of the Viber app on your device.
Step 6: Wait for the Viber app to complete its installation. Click on the Open button to open it on any of your smartphones or tablets.
You can, therefore, access the updated version of Viber to let you enjoy chatting with anyone with ease.
Viber is available for
Try this!
On Google Play Store > click on Menu > select My Apps and Games > scroll down for Viber app under Updates section.
Click on the update button on Viber to start the updating process.
On App Store > click on the Updates icon from the bottom > scroll down for Viber > click on the Update button.
Hope the article about Viber Update has given useful information. For any queries, you shall comment to us.
17 Common Viber Issues – Here's How to Fix Them!
“I have a problem with the Viber app. Viber keeps crashing all the time. I have uninstalled it and reinstalled it, but nothing. Still crushing. What should I do? ” - From Anonymous
Viber is one of the most widely used cross-platform messaging apps to send messages and make a video or phone calls. You can chat individually or in a group which makes chatting more interesting. In addition, it supports end-end encryption to protect your conversations with third parties.
Although it's one of the most popular messaging apps, Viber, like many smartphone apps, can begin to act strangely.
Users have reported crashing and freezing, yet these are only some issues you may encounter. A feature-rich app such as comes with its array of problems.
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Luckily, all of these problems can be fixed. In this article, we will look at ways to fix some common Viber issues. We’ve counted seventeen common problems that can easily be fixed in a few minutes. So, if you're ready to start enjoying your Viber conversations again, let's see how to fix the common issues.
Before you get started
Before you're trying to fix your Viber issues, back up your Viber chat history will be a wise choice if you lose all your essential data in your app. MobileTrans - Backup & Restore can also backup Viber chat history to the computer and restore the chats to another device when you need it.
Backup Viber Chat History to Computer with 1 Click!
- • Transfer Viber chats from one device to another for iOS devices, making it the ideal solution when switching devices.
- • Backup and restore Viber messages to your computer. The backup and restoration process is easy, as we shall see shortly.
- • Support all iOS devices and Android devices.
- • Transfer and backup other social apps, including WhatsApp, LINE, Kik, and WeChat.
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You can learn how to backup Viber chats with step by step tutorial below:
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1.
Viber keeps crashingInitial steps
First, you need to restart your phone and check if you are running the latest version of Viber. Then check if your phone has a good internet connection.
Now follow the below steps:
Clear cache
- Tap on the Settings icon.
- Click on the apps & notifications icon.
- Find the Viber app.
- Hit on storage & cache.
- Now, clear cache and storage to free up some space.
Hopefully, the issue will be resolved.
Tip: before fixing Viber crashing issue, please backup your Viber data using mobitrans. You can also find more information on securely backing up your Viber data on a computer.
2. Viber not updating
Updating Viber shouldn't be a problem if you have enough memory or are connected to the internet. However, many users experience this issue even if the conditions mentioned above are fulfilled.
The easiest way to fix this issue is to clear the cache and data.
- Go to your phone Settings, find App Manager (or however it's called on your phone), and find Viber.
- Now only click on Clear Cache.
If this doesn’t help, repeat the steps but only click on Clear Data instead of Clear Cache, and see if it works.
Tips for mobile users: Learn how to clear the WhatsApp cache from your iPhone, Samsung, or any other Android phone with this easy step-by-step guide.
3. Viber error "registration can't be completed"
- Check the phone number and SIM card - you need to check if the SIM card is valid. You entered the correct country code and phone number.
- Check the internet's connection - Viber says no internet connection if neither mobile data nor Wi-Fi is enabled. It will also stop the registration process.
- Check activation code - check if you have entered the correct six-digit authentication code received via phone call or SMS.
- Check account blocked - if you accidentally sent an access code request up to 3 times, Viber may deactivate your account and show a registration error message. For this, you need to reinstall the Viber app and create a new account.
4. Viber activation failed
Activating Viber seems like an easy thing to do. However, many users report problems with this first initial step. To activate Viber, you need to enter your phone number, and you should get an SMS with the activation code.
But, many users fail this step, and there are a couple of reasons for that.
- First, you should confirm that your SIM card is valid. For example, if you are abroad, turn on data roaming to receive SMS. If it's not, you won't get the activation code.
- Second, Viber always requires an internet connection – cellular data or Wi-Fi.
- If that doesn't work, try other options to receive an activation code like "activate via call.
"
If you don’t have access to the internet, you’ll get the message saying that it's required. However, when you have access to the internet and your SIM card is valid, you should be able to receive your six-digit code via SMS. You can even get it via phone call, which is great.
It's an automatic callback feature that will activate Viber when you answer the call. If you’ve requested your code 3+ times, your account will be blocked. You’ll then need to reinstall Viber and make a new account.
Recommended reading: How to Transfer Viber Messages to New Phone?
You will start receiving pop-up notifications on your screen.
5. Viber blocked the number
Viber may block your account if it considers you spam, suspects your behavior, or suspects you violate Viber's t&c ( Viber Terms of Service and the Viber Out Fair Usage Principles). As a result, you may question why it isn't Viber working. To fix it, you need to contact the viber support team, open a "request to unblock" ticket, and submit it for approval.
In most cases, the number is unblocked.
Tips: Getting blocked on Viber by someone is annoying, especially when you are unaware of being blocked. These fool-proof step-wise tips will help you find out if you are really blocked on Viber.
6. Unable to backup on Android phone
If you are an Android user and can't back up your important Viber messages and media, follow the below guidelines:
- Launch Viber.
- Click on More.
- Now click Settings and go to Account.
- Click Viber backup.
- Now go to Settings in the not connected to google drive section.
- Select the account to backup your Viber data.
7. Viber can't back up to iCloud
If you are an iPhone user and facing Viber iCloud backup error, here is how you to fix the problem:
- First, open Viber and click the More Option.
- Next, go to Settings and then Account.
- Click Back Up Now.
- Now go to iPhone Settings, Apple ID, and go iCloud.
- Now enable Viber under the iCloud option.
Tip: If the above method is still invalid or the backup speed is very slow, and you want a quicker and easier method, it is recommended that you use a third-party backup tool - MobileTrans - Backup & Restore.
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You can visit the MobileTrans website to learn how to backup Viber data on your pc.
8. Viber is always online
The Viber app shows you online even if you exit the app because it runs in the background. However, if you want Viber to show you offline for some reason, here is how you can do it.
- Open Viber and tap on Navicon.
- Click on the Settings.
- Click on Privacy.
- Finally, untick Share 'Online' Status.
9.
Viber disconnected abruptlyOne of the many Viber app problems is that the app may disconnect unexpectedly. It is due to various reasons. So, here's what to do:
- In case of a low networking signal like 3g, the Viber may disconnect abruptly. Then you need to connect it over Wi-Fi or find a spot with good cellular data networking signals like 4g, lte, or 5g.
- If the airplane mode in your mobile is accidentally switched on, Viber will disconnect. In this case, turn airplane mode off. Restart the mobile if the problem continues.
10. Viber not working on Wi-Fi
There’s a strange Viber Sleep Policy that the app sets by default. This doesn’t allow the app to connect to Wi-Fi unless you wake up your phone. We mentioned a setting similar to this just a minute ago, but this one applies only to Viber, making these two completely independent.
To fix this issue, open Viber on your phone, tap on three horizontal lines at the bottom right side, and you’ll see the menu.
There, tap Settings and then General. Next, you should see the “Wi-Fi Sleep Policy” option.
Choose Always Connected, which is the first one. The second one is the device's Wi-Fi Sleep Policy, which you don't want to use. So now, your app should work correctly.
11. Viber can't find contacts
Viber users often complain that Viber can't save a contact or are unable to find their contacts. Follow the below steps:
- Open the Viber app.
- Tap More on the right bottom of your screen.
- Hit the Settings tab.
- Click the General options.
- Hit "Sync contacts" plus "Show contacts."
- Now click on the mobile phone's Settings icon and click Application Manager.
- Select the Viber app and go to the Permissions option
- Finally, enable the Contacts option.
12. Viber Won't Send or Receive Messages & Image
Viber takes advantage of your internet when sending or receiving messages.
Unfortunately, many users have experienced that they can’t send or receive messages or images because their internet isn’t functioning.
You’re probably using your local Wi-Fi network when you're inside your house. But when you go outside, it's necessary to use your cellular data. If your internet is working flawlessly, you should be able to send messages.
Other issues include your recipient deleting the app, so you can’t contact him through Viber. Also, there’s one more solution to this problem that works mainly for iPhone users. You need to go to Settings and then tap on Privacy. Next, find the Collect Analytics button and click Disable. Now, you should be able to receive and send messages freely.
Recommended reading: How to Sync Viber Messages?
13. Viber Income & Outgoing Calls not Working
Issues with incoming and outgoing Viber calls are not that rare, too. If you can't make or receive calls on your iPhone, this will solve your problem:
- Launch Viber and go to Settings.
- Click on Calls and Messages.
- Tick mark Viber-in-calls.
You can also allow Video Calls by tapping on the homonymous button and choosing On. Now, you should be able to call or receive both video and audio calls. Sometimes, Viber tends to mess up the Settings, so you must take your time to inspect them before using them.
14. Viber video call is not working
While making a video call, the Viber sometime shows an error message that the video call is not working. Here is how to fix the issue:
- First, open Viber and click on the Menu option.
- Click on the Settings.
- Hit the Privacy settings.
- Now uncheck the collect Analytics option.
- Now come back to the Settings and click on the Calls & Message option.
Hopefully, you will start making video calls.
15. The camera won't work only on Viber
Sometimes Viber crashes temporarily, and it does not open the camera.
So the first thing you can do is restart the application. In most cases, it will solve the issue. Otherwise, try one of these steps below:
- First, check camera permission for Viber.
- Reboot your device.
- Shut down the mobile for 15 minutes and then turn it on.
- Recharge your phone's low battery.
- Clear the Viber app cache and delete data (follow the steps mentioned in the above topics).
- If the problem does not solve, reinstall the app.
16. Viber Not Ringing
Viber not ringing is perhaps one of the most persistent issues on iOS and Android platforms. This doesn't always have to be about your phone. Sure, you might have your ringtones disabled or use a do-not-disturb profile, but this isn't the case in many cases.
Usually, Viber doesn’t ring when your phone is locked. Instead, your display shows you the notification, but you don’t hear that ‘clicking sound. To solve this, go to your Wi-Fi Settings, choose Advanced, and check Keep Wi-Fi on When Screen Times Out.
When it's locked, your phone may not be using the internet, meaning that you don't receive notifications unless you unlock it. Alternatively, you can choose a notification type in your iPhone Settings app if you use an iPhone.
In this app, click on Notifications, go to Alert Style, and choose either Alerts or Banner. This will allow you to hear your Viber messages.
17. Viber Desktop Not Working
For Viber Desktop to work, you need the following ports for TCP and UDP:
- • 5245
- • 4244
- • 5243
- • 7985
- • 80
- • 443
These ports can be opened if you go to Control Panel and find Windows Firewall. There, click on Advanced Settings, and on the left, there's the Inbound Rules table. Inside, click on New Rule, and the wizard will open.
In the New Inbound Rule Wizard, click Port and Next. Next, select TCP and enter the ports we’ve mentioned above. Click on Next, and then Allow the Connection.
Proceed until the end of the New Inbound Rule Wizard and name it Viber. Click "Finish", and your ports will be opened. The same procedure is for UDP, so you’ll only need to choose it in the NIRL (New Inbound Rule Wizard).
Conclusion
Fixing any Viber issues shouldn’t be a problem if you follow our steps. But, of course, if you have any uncommon issues, you can always contact Viber’s customer support and resolve them. So, now that your favorite messaging app is functioning, it's time to enjoy its premium features!
Recommended reading: 12 Amazing Features You Can Use on Viber
How to update Viber on your phone, computer to the latest version / 01.12.2022
Prostobank.ua will talk about the features of updating Viber on a phone (android), iPhone, computer, which will allow the user to install the latest version of the application. In addition, you will find out if you can install the old version of Viber on Android.
For the correct and efficient operation of any messenger, social network, it is necessary to update the application on the phone, the program on the laptop, and the computer in a timely manner.
How to update the viber on your phone, iPhone, tablet to the latest version?
Software update allows you to install the latest version of Viber for faster performance, the ability to use new features, the highest level of security and bug fixes.
To update the app on a smartphone (Android) you need:
1st way
- Go to Play Market (for Android) or App Store (Iphone)
- In the search bar enter Viber
- If there is a need to update the application, you will see a green "Update" button. Otherwise, you will see "Open".
- By clicking the "Update" button, you will start the viber update process, which will last for several minutes.
2nd method
- Go to the Play Market application
- Clicking on your account
- Select "My apps and games"
- The Update tab opens by default.
- We find the Viber icon in the list of applications ready for updating, click "Update".
- If the messenger is not in the list, then the latest version is installed and there is no need to update the application.
How to update viber for free on a computer, laptop
If you use Viber not only on your smartphone, but also on your PC, do not forget about the need to update the program for it to work correctly. To update Viber, enter the program, in the upper right corner, click on the Settings button. If there is a need to update, you will see the entry "Available new version of Viber ...", "Update now". After pressing the button, the program will be automatically updated.
How to uninstall the viber update and return the old version?
Sometimes application developers implement new updates that are significantly different from the previous version. Therefore, many users who are so accustomed to the old version of Viber and do not want to understand the new one are looking for ways to return to the previous version.
In addition, after updating the viber on outdated devices, problems may arise, since such devices cannot cope with a high-capacity updated application. In such cases, subscribers are looking for ways to return to the previous version.
On the official website of Viber, you can find old versions of the program for a computer, laptop. You must uninstall the updated version before installing the old version.
Unfortunately, installing the previous version on a smartphone is much more difficult, since only the latest version is always available in the Play Market, App Store. You need to search in the browser "Download the old version of Viber ...".
How to disable automatic viber updates on the phone?
If your smartphone is configured to automatically update applications, including Viber, you can disable this option. To do this, go to the Play Market - My account - Settings - General - Automatic app updates - Do not update apps automatically - Done.
Recommended reading:
- Answers to popular questions from Viber users
- How to scan Viber QR code?
- How to sync Viber?
- How to recover deleted Viber on phone, computer?
- How to find Viber on your phone, computer?
How to update viber on your phone for free to the new version
Posted by Updated by
I think you often get notifications about the need to update your viber. The messenger stubbornly reminds about the release of new versions and assures that it is in them that the functions are presented, without which it is simply impossible to communicate. But what to do for those whose application is naughty, not only does not report that it is time to update it, but also starts to work poorly. How to update viber on phone? So, the topic of our article today is updates.
Plan of article:
- Where to download the updated Weiber and the latest update
- How to update Weiber on the phone and computer to the latest version
- How to update Vaiber
- contacts
- Conclusions
Where to download updated updated Viber and the latest update
As soon as viber developers release updates, users who have set up auto-update applications will receive notifications. To install the new version, it is enough to agree to this.
If notifications do not come, you can find out about their existence and download them for free from the following sources: update information. If there is one, confirm the download;
Updates usually include new features, fresh design, description in Russian.
How to update Viber on your phone and computer to the latest version
The principle of updating the messenger on different devices is identical - you need to confirm consent or purposefully choose to install a new version.
The process, however, is different:
- on an android smartphone, for example, samsung, lenovo, tablet, you need to go to Google Play, find viber, click on "install";
- on iPhone go to iTunes, look for the latest version, install it;
- on a computer, laptop with windows, it is enough to agree to install the application upon receipt of a notification or resolve the issue by reinstalling the messenger.
How to update viber contacts
Sometimes there is a feeling that the messenger does not show all the contacts that are on our list.
Most often, problems occur when using the old viber. If the app is up to date, it is recommended that you swipe your finger across the contact screen from top to bottom.
