How to synchronize whatsapp
Whatsapp chats and messages are not syncing: connection is paused or suspended
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Kyrylo Taranenko
I wear many hats at TimelinesAI in order to hear from our users and help the development team choose the right direction
Latest posts by Kyrylo Taranenko (see all)
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If your chats aren’t syncing, or you can’t send messages to Whatsapp, there may be several reasons for it.
Please check if your issue might be resolved with the following:
Use TimelinesAI instead of Whatsapp Web/DesktopCurrently, Whatsapp only supports one active session at a time. If the owner of the number that is connected to Timelines opens Whatsapp Web, your connection with TimelinesAI will be paused. Timelines will attempt to resume the connection automatically in 10 minutes. If it fails (e.g. your device is turned off) the owner will be notified via email to resume the connection.
Make sure the device is charged and connected to Wi-FiSince we enable users to connect their own numbers, the connection is dependent on the device with the sim-card you used to connect Whatsapp number to TimelinesAI.
Just like with Whatsapp Web, your phone must be charged and connected to the Internet in order for us to sync incoming messages and replies.
For Android 9+, it is possible to disable power optimizations for a specific app.
On Samsung devices:
- Navigate to Settings >> Battery & device care >> Battery >> Background Usage Limits >> Never sleeping apps
- Add Whatsapp
On most other Android devices:
- Navigate to Settings >> Battery >> Battery Optimization
- Choose Whatsapp and toggle Don’t optimize
On iOS devices:
- Navigate to Settings >> Whatsapp
- Make sure Background App Refresh is enabled
- Make sure Cellular Data is enabled
Note: There’s no fine-grained control over power usage optimization of specific apps on IOS, but there are app-specific setting that needs to be verified.
Also, iOS has the Low Power Mode, which can be turned on when the charge drops to 20%. At this mode an icon of the battery in the status bar becomes yellow. In this mode, the Background activity of all apps may be restricted.
To check that the Low Power Mode is off:
- Navigate to Battery >> Low Power Mode
- Make sure it’s Off
Make sure that another teammate is not trying to connect same WA account to your workspace
When two users in the same workspace intermittently try to connect same WA account with different users, it’s possible that the messages can get stuck in the Sending status. To prevent that please follow the recommendations bellow:
- Always try connecting same number with the same Timelines user. Pressing on Re-connect reliably disconnects the client from WA server and new connection will be stable.
- If you need to re-connect with another user, make sure to first kill previous timelines sessions using Whatsapp Mobile app. Go to Linked Devices, tap on the existing session (“Chromium at…”) and press Log out, before attempting to connect (scan QR code with another user).
If you checked all the above and it still doesn’t help, please let us know. Sometimes Whatsapp rolls out a big update and it may affect our infrastructure.
The fastest way to reach out is by using the chat in the right bottom corner of your screen. We will do our best to help you and fix the issue ASAP.
Kyrylo Taranenko
I wear many hats at TimelinesAI in order to hear from our users and help the development team choose the right direction
How to Sync Android Contacts with WhatsApp
Would you like the contacts you have on your Android phone to appear when you launch WhatsApp? Sure you would. That’s how you can tell which of your contacts are on the platform (except, of course, you ask them).
Once you install and register in the app, it asks for permission to automatically pull all the numbers from your device’s address book to its database. They will then be visible in your WhatsApp contact list as long as the users are also registered.
For many people, WhatsApp has displaced traditional text messaging and phone calls. In fact, did you know that as of 2021, WhatsApp was the most popular messenger app in the world, with over two billion active users per month? You can now text and call your friends, family, and colleagues, post stories, share media, and more at a very low cost or even for free.
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So, what do YOU mostly use WhatsApp for?
So, what do YOU mostly use WhatsApp for?
To send messages
For audio calls
For video calls
To share videos (and other files)
If WhatsApp is more of a media platform for you than anything else and you use it for sharing photos, videos and other files, you are probably already well aware of the messenger’s limitations.
The maximum size of a media file you can send with the app (whether it’s a photo, video or audio message) is just 16 MB. And while this is plenty enough to exchange memes and photos, it makes sending videos in high quality or larger files impossible.
This is why if you are looking for a quick and efficient way to send large media files over the web, we recommend using FileWhopper instead.
FileWhopper is a new service for transferring files and folders online, and it is specifically designed to send over large amounts of data — even a 10TB folder. In fact, there is no size limit.
Sending a file or folder with FileWhopper just takes a few steps. You won’t need to compress your data or upload it to the cloud. You also won’t need to sign up for a subscription — you will get a one-time fee based on your file's or folder’s size.
The technology is fail-safe, ensuring that your transfer progress is saved when there’s a drop in your internet connection.
Now that we’ve explained how to send over large media files online, let’s get back to WhatsApp and see what you can do to quickly resolve your WhatsApp contact issues.
Here’s what we'll cover:
- How to sync your contacts to WhatsApp
- Why WhatsApp is not syncing contacts and what to do if that happens
- What to do when WhatsApp is showing numbers instead of the names of your contacts
Let’s begin.
Just like on an iPhone, you need to give WhatsApp clearance to automatically access the contacts saved on your Android device. If you don’t grant this permission the first time you set up the app, you will have to go through your phone’s settings to get it done.
Here’s what you have to do:
- Go to Settings on your Android device.
- Tap ‘Apps.’
- Locate WhatsApp on the list of displayed apps and tap on it.
- Tap ‘Permissions.’
- Turn on the permission to modify and read your contacts.
- To ensure that WhatsApp can function well, you can turn on all the other available permissions as well.
You can also use this method:
- Go to your Android device’s settings.
- Tap ‘Accounts.’
- You will find WhatsApp on the list if the account is already added to your phone. If it is not on the list, then tap ‘Add Account’ and add your WhatsApp account.
- Launch WhatsApp and click the ‘More options’ icon (the three vertical dots) in the top-right corner.
- Tap ‘Sync your WhatsApp.’
Once WhatsApp has access to your Android device’s phonebook, all contacts that are registered on Whatsapp will be visible in the app. To see your WhatsApp contacts, here’s what you have to do:
- Launch WhatsApp.
- Switch to Chats.
- Tap the ‘New chat’ icon in the bottom-right corner of your screen. You will see the list of all your contacts.
When someone sends you a message on WhatsApp but you don’t have them on your contact list, WhatsApp will only show the number instead of the person’s name. If you want the name to appear, you have to save the number in your phone book.
One way to do that is to copy the number, go to Contacts on your Android device, and tap on ‘Create contact.’ But there’s another way to save the number while still on WhatsApp. There are two methods you can use:
Method 1:
- Open the chat that sent you a message.
- Tap the ‘More Options’ icon (the three vertical dots) in the top-right corner of your screen.
- Tap ‘Add to Contacts.’
- Tap ‘Create new contact’ or ‘Add to existing contact’ depending on your preference.
- Enter the person’s name.
- Tap ‘Save.’
Method 2:
- While on WhatsApp, tap on Chats.
- Tap the ‘New chat’ icon in the bottom-right corner of your screen.
- Tap ‘New contact.’
- Now enter the person’s name and phone number. You can include other details (such as email address, company, and more) if you wish.
- Tap ‘Save.’
Whichever method you choose to use, after you have saved the number, it will also be in your phone’s address book. The person’s name will now appear on the chat head.
If you are sure that a contact has been saved on your phone but yet you are seeing the number instead of the person’s name, here’s what you have to do:
- Go to your device’s settings and tap on ‘Users & accounts.’
- Locate WhatsApp and tap on it.
- Tap the ‘Remove Account’ button.
- Tap ‘Remove account’ to confirm the action.
- Launch WhatsApp and tap the ‘New chat’ icon at the bottom of the screen.
- Tap the ‘More Options’ icon (the three vertical dots) in the top-right corner of the screen.
- Tap ‘Refresh.’
Afterward, make sure that you’ve allowed WhatsApp all the necessary permissions on your Android device:
- Go to your device's settings.
- Tap on ‘Apps & notifications.’
- Locate WhatsApp and tap on it.
- Tap on ‘Permissions.’
- Enable all permissions.
Why Is WhatsApp Not Syncing Your Contacts?
It may happen that the contacts on your Android phone do not show on WhatsApp. There are several reasons why this can happen. The first thing you should consider is whether those users are registered on WhatsApp. If they are not, then they won’t appear on the app. Only those that have a WhatsApp account will appear. You will know that this is so if you can’t find a particular contact but others are there.
The next thing you should do is check whether you have permitted WhatsApp to access your phonebook. There are also other factors that can cause WhatsApp not to sync your contacts (for example, bugs and cache problems).
We will show you how to fix these issues. Please keep reading.
Fix 1: Grant WhatsApp Access to Contacts
When you install WhatsApp and set it up for the first time, the app requests access to your phonebook. If you deny the request at that point, then WhatsApp won’t be able to import your contacts. You’ll have to do it manually later on. We’ve already discussed how to do this earlier in the article. However, there’s another method you can try:
- Go to your device’s settings.
- Tap ‘Apps & notifications.’
- Tap ‘App permissions.’
- Tap ‘Contacts.’
- Scroll through the list of apps and locate WhatsApp.
- Tap the toggle to enable access.
After you’ve followed the above steps, go back to WhatsApp. Your contacts will now be automatically synced. However, if they are not, then proceed to the solutions below.
Fix 2: Clear the WhatsApp Cache
If you’ve granted WhatsApp permission to access the contacts on your device and yet you still can’t find them when you launch the app, clearing the cache might just help. Cache issues can cause your app not to function properly. Here’s what you have to do:
- Go to Settings on your Android device.
- Tap ‘Apps & notifications.’
- Scroll through the list of apps and locate WhatsApp. Tap on it.
- Tap on Storage.
- Tap the ‘Clear cache’ button.
- Restart your device.
Fix 3: Reinstall WhatsApp
Your app could be faulty. That is why your contacts are not being synced. Uninstall it and download it anew. A fresh install may be all you need. Perhaps there’s also a new update available on PlayStore.
Follow these steps:
- Launch PlayStore.
- Type ‘WhatsApp’ into the search bar and tap the option when it appears in the results.
- If there’s an ‘Update’ button, tap on it to download and install the new version of the app. Otherwise, proceed to Step 4.
- Go to the list of apps on your Android device. To do this, swipe up from the bottom of your screen. When you locate WhatsApp, press and drag it to ‘Uninstall’ at the top of the screen. Then confirm the action.
- Launch PlayStore and type ‘WhatsApp’ into the search bar. Then tap the option when it appears in the search results.
- Tap ‘Install’ and wait for the app to be downloaded and installed.
- Launch WhatsApp and enter your account details. Make sure to grant access to Contacts when the request pops up.
After you’ve synchronized your Android contacts with WhatsApp, you may run into a few common issues. Luckily, these are easily fixed.
Tip 1: Block “bad” contactsOnce you’ve synced your phone contacts with the messenger, you may find yourself in touch with some people that you don’t want to be in touch with. In this case, simply block the unwanted contacts. Here’s how:
- Go to the Privacy section.
- Tap Blocked Contacts.
- Click the Add button.
- Select the contact you want to block.
Another useful thing you can do once you’ve synced your phone contacts with your WhatsApp is set custom notifications for important contacts. This is very easy to do. Simply go to the person’s profile and select Custom Notifications.
Tip 3: Customize Google Drive BackupAs an Android user, you can now back up your entire chat history (including voice messages, photos and videos) to Google Drive. It’s a very handy way of making sure important conversations don’t get lost. Here’s how to enable the backup feature:
- Click the three dotted menu button.
- Go to Settings > Chats > Chat Backup.
- Select Backup.
You can also customize your backup options here. For instance, you can choose not to back up videos to save cloud space. To do this, you simply need to uncheck the “include videos” options.
Conclusion
WhatsApp is a very convenient tool that has made voice and video calling, chatting, and media sharing easy. Unlike most social media platforms where you have to search for usernames and even send a friend request before you can message anyone, WhatsApp automatically imports the contacts from your phonebook.
As long as the numbers have been used to create a WhatsApp account, you will find the users when you launch WhatsApp. But first, you have to give WhatsApp permission to access your phonebook.
In this article, we discussed how to sync your contacts to WhatsApp, how to manually add new contacts, and what to do when WhatsApp is not syncing your contacts or is only showing numbers instead of the names of your contacts. Please don’t hesitate to leave us a message if you have any questions or comments. We’ll be happy to hear from you.
Although WhatsApp is a great solution for sharing documents and other media like videos and audio files, its transfer capability is limited. The app does not serve if you wish to send very large files. For this reason, we suggest you use a dedicated file-sharing service such as FileWhopper.
Send your first file or folder and get a coupon for a FREE second transfer of up to 100GB!
How to sync whatsapp to another phone
WhatsApp is one of the most popular messaging apps today. But if you get a new phone and transfer your WhatsApp account to it, your old chats won't sync automatically. It's one thing if you buy a device on the same platform (Android for Android, iOS for iOS), but what if the smartphones run different operating systems? Let's figure out how to synchronize whatsapp on two phones.
There are several ways to transfer WhatsApp chats between phones
How to sync WhatsApp with another phone
If we are talking about Android, everything is much simpler here. Yes, WhatsApp chats will not appear immediately as soon as you enter your phone number (as in the same Telegram). But you can use backup .
Click on the three dots in the upper left corner of the screen, then select "Settings" - "Chats" - "Back up chats". Create a backup. When WhatsApp is reinstalled or activated on your number on another device, the program will prompt you to restore chats, media, and data from Google Drive.
How to sync whatsapp between Android and iPhone
There are apps that can transfer whatsapp chats even between different platforms. For example, iCareFone For WhatsApp Transfer, a real data transfer processor. The app supports both personal WhatsApp and WhatsApp Business, Viber, LINE, Kik and even WeChat. Just select the messenger you are interested in to start transferring chats.
We are interested in WhatsApp. We connect another phone and click on the "Transfer" button. Android phones must be put into USB debugging mode.
The transfer of chats will start automatically
The phone from which the WhatsApp message is being transferred should be shown on the left (in our case it is Samsung), and your new phone - the one you are forwarding messages to (iPhone) - should be shown on the right . When you start the transfer process, the app will automatically back up your WhatsApp data.
Creating a backup
Then you need to enter your phone number to check the backup of WhatsApp. After confirming within a few minutes, all chats, photos, videos and contacts are already on the new iPhone.
We confirm our number
Chats are synchronized!
If you still have questions, you can use this video tutorial:
Newer versions of WhatsApp have automatic backup to Google Drive, making it very easy to transfer WhatsApp chat history between phones. But when it comes to devices on different platforms, solutions like iCareFone For WhatsApp Transfer really help out.
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why you need it, how to set it up and disable it
Contents
- 1 What is WhatsApp synchronization and why is it needed
- 2 Setting up synchronization with a PC
- 3 Synchronization with the web version of WhatsApp 4004 9005 Synchronization with another phone
- 5 Synchronization on a tablet
- 6 Synchronization with Google
- 7 Synchronization with BlueStacks
- 8 How to disable synchronization
Synchronization of WhatsApp is the parallel use of the messenger or the transfer of correspondence on several electronic devices phone to a new one. Thanks to synchronization, you can save all files from chats to Google Drive, which is convenient and often helps in work and study.
Messenger synchronization involves the exchange of its data between different devices.What is WhatsApp synchronization and why is it needed? In the case of WhatsApp, this is an instant exchange of data between electronic devices. Synchronization is needed when a person has two or more of them: phone, tablet, watch, desktop computer, laptop, etc.
When synchronizing the messenger, all messages, documents and media files from the phone "Vatsap" are visible on other gadgets and vice versa.
If you have set up data exchange with the tablet and you send a voice message to a friend from your phone, then at the same second your message will be reflected in the chat on the tablet. The friend's answer will also come to both devices. Data deletion also occurs on all devices associated with the phone. This is called synchronization.
Setting up synchronization with a PC
To do this, you need to download and install on your PC an application specially designed for the computer "Vatsap".
You will find it on the official website of WhatssApp. The procedure is simple. Please note that the installation of the program on different operating systems (Windows, Mac OS or iOs) has minor differences.
For Windows 8:
- Go to the WhatssApp website, find and download the application file with the .exe extension.
- Install and run the program. If everything is done correctly, there will be a square with a QR code on the main page.
- Recognize the barcode using the smartphone's camera*.
- All your chats will appear on your computer monitor.
For MacOS 10.10:
- Go to the WhatssApp website, find and download the .zip file.
- Open the .zip file and install WhatsApp. app on the PC.
- The first time you install WhatsApp, add it to your Applications folder and to the Dock.
- Start the messenger on the computer. The QR code on the main page will show that the installation has completed.
- “Read” the barcode* with your phone and enter WhatsApp on your PC.
*to scan the encrypted code by phone:
- for Android in the chat list, click on the three vertical dots (top right on the monitor) and select WhatssApp Web;
- for iPhone (not older than iOS 8.1) go to WhatsApp chats and click on the gear (bottom right of the screen) and click on WhatsApp Web;
- for Windows Phone (not older than 8.1) select WhatsApp Web from the Menu.
It is important that the version of the operating system of the electronic device with which you plan to synchronize must be relatively “fresh”: Windows 8 or MacOS 10.10 (earlier versions will not work).
Synchronization with the web version of WhatsApp
To synchronize correspondence in WhatsApp with a PC, it is not necessary to download and install an additional program. You can do it easier.
Three things are required: your phone, internet and browser. The option is suitable, for example, for those who have a ban at work and cannot install programs without the permission of the system administrator.
The WhatsApp Web homepage has a barcode in the top right corner. Bring your smartphone to it, read the code with the camera, and a familiar text box will open on your computer or laptop. There will be chats on the left, messages inside the open chat on the right.
To synchronize devices, you need to read the code with your smartphone.To scan the QR code on the screen, you must first go to WhatsApp on your phone and select WhatsApp Web. How to do this on Android, Iphone or Windows Phone, you can read above in the "Setting up synchronization with a PC" section.
Creating synchronization with another phone
Messenger cannot be used simultaneously on two phones.
When buying a new smartphone, you can simply transfer your WhatsApp to it with all the history, files and contacts.
To do this, you need:
- Transfer all contacts to the new device. To keep all correspondence, back up using Google Drive on Android or iCloud on iPhone.
- Download and install the Whatsapp application on your new phone, which, depending on the gadget's operating system, you will find in the Play Store or App Store.
- Open Whatsapp, enter your phone number and confirm that data recovery is required. The chat history is copied and transferred to a new device. WhatsApp itself will determine which of the recipients are using the messenger and add them to a new contact list. The archive cannot be transferred from Android to iOS and vice versa.
Synchronization on a tablet
Since there is no official WhatsApp program to install on a tablet computer, there is only one option to synchronize with it - WhatsApp Web.
On the tablet, you need to go to the official website of the program and scan the barcode located in the upper right corner with a phone camera.
The site page will change - your messenger will open. The list of chats is on the left, the conversation is in the center of the monitor.
Before reading the hologram, you need to go to your WhatsApp profile on your phone and find WhatsApp Web, which will offer you to scan the QR code. Depending on the OS of the mobile phone, you need to look for "WhatsApp Web" in the menu or settings.
Synchronization with Google
To synchronize with Google and save documents from correspondence on disk, you need:
- Log in to your phone in your Google account;
- In the Play Store, update the application;
- Go to WhatsApp, in the Menu (three vertical dots) select "Settings";
- Click on the second item from the top "Chats", in it select a cloud with an arrow up "Backup of chats";
- Click on "Google Drive Backup";
- Select the backup frequency from four options: only when you click "Backup", daily, weekly, monthly;
- Select an account or click on the "Add" button and enter your login and password for authorization in the desired account.
- Press the "Use" button.
This is available for WhatsApp Windows 10.
Synchronization with BlueStacks
The BlueStacks emulator allows you to play Android mobile games on your computer.
It can also be used to synchronize WhatsApp and PC.
To do this, you need:
- Install BlueStacks. Minimum requirements: OS Microsoft Windows 7 and above, recommended: Microsoft Windows 10;
- Run and configure the emulator according to the instructions that will appear on the monitor;
- Install and activate WhatsApp;
- Specify your phone number, an activation code will be sent to it, enter it in the appropriate field.
- Use WhatsApp on a PC or laptop as intended.
When synchronizing in this way, the list of contacts cannot be transferred to a computer; this will have to be done manually.