“Hi! I have accidentally deleted some important chats on my Viber and now I want to get them back. Can someone tell me how to restore deleted Viber messages?”
If a similar query about deleted Viber chats has brought you here, then you are about to get it resolved right away. You might already know that Viber is a freely available cross-platform application that is used to chat with our contacts and do voice/video calls as well. Although the app is pretty popular and secure, users often complain about getting their messages deleted. Thankfully, we can use Viber’s native and third-party solutions to easily restore our chats. In this guide, I will tell you how to retrieve deleted Viber messages in 2 different ways.
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If you have already taken a backup of your Viber chats on your Android or iPhone, then you won’t face any trouble restoring it. By default, Viber lets us link our Google Drive or iCloud account to our Android/iOS device to save our chats. In case of an unwanted loss of your chats, you can simply restore this previously taken backup to your Android/iOS device.
Android device users can simply connect the Viber app to their Google account. This will let them back up their chats to Google Drive, which they can later restore. It will include their Viber messages, group chats, attachments, and other app data.
Step 1: Back up your Viber chats
Firstly, make sure that you have already taken a backup of your Viber chats on Google Drive. To do this, launch Viber and go to its Settings from its menu. Now, browse to Settings > Viber Backup and tap on the “Backup” option. You can also connect your Viber account to your Google Drive from here.
Step 2: Restore Viber chats
If you have got your Viber messages deleted, then reinstall the application and connect your phone to the same Google account.
While setting up your Viber account, you will get an option to restore an existing backup. If not, then you can go to its Settings > Viber Backup and tap on the “Restore” option. View the details of the previous backup file and tap on the “Restore” button again to get back your Viber messages.
Just like Android devices, we can also backup and recover Viber chat history on iPhones as well. To do this, you need to turn on the iCloud option on your iPhone and link Viber to your iCloud account. Here’s how to retrieve deleted messages on Viber.
Step 1: Back up Viber messages
To save your Viber messages, go to Viber’s Settings > Viber Backup and just tap on the “Backup” button. Make sure that you have enough free space on your iCloud to accommodate the Viber backup beforehand. Furthermore, there is also an Auto Backup feature here to automatically backup your Viber messages.
Step 2: Restore Viber backup
To restore the existing backup from iCloud to Viber, make sure that your device is connected to the same iCloud account where the backup is stored.
Go to its iCloud settings and turn on the iCloud Drive option as well as the Viber app sync feature from here.
Afterward, reinstall Viber on your device and link it to the same phone number. The application will automatically detect the presence of an existing backup and will inform you about it. Just tap on the “Restore” button now and maintain a stable internet connection to restore your Viber chats.
With the above-mentioned solution, you can learn how to restore deleted Viber messages from a previous iCloud/Google Drive backup. Though, a lot of users don’t like to backup their Viber data on the cloud due to low space, security concerns, or any other reason. If you wish to backup your Viber chats on your computer, then you can simply try MobileTrans - WhatsApp Transfer. It is a complete Viber data management application that can let you backup and restore your Viber chats to/from your computer.
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With just a single click, you can save your chats, group info, contacts, attachments, and every other Viber data. Once you have taken a backup of Viber chats from your iPhone to PC, you can later restore it to the same or another iOS device. Apart from that, it can also backup/restore your phone and other social app data like WhatsApp, LINE, WeChat, and Kik. To learn how to restore deleted Viber messages with MobileTrans, follow these steps:
Step 1: Launch the Viber Backup Tool
To start things off, just install and launch the MobileTrans application on your computer and connect your iOS device to it.
Select the “WhatsApp Transfer” feature from its home and select "Other Apps Transfer" option, then tap "Viber Transfer". Now, click on the “Backup” button to save your data.
Step 2: Backup Viber Chats
The application will automatically detect your iPhone and would display its snapshot. Just click on the “Backup” button and wait for a while as your Viber data would be saved on the computer.
Step 3: Restore Viber Backup
To learn how to restore deleted Viber messages, connect your phone to MobileTrans and browse to WhatsApp Transfer > Other Apps Transfer > Viber Transfer option. This time, click on the “Restore” option and view the existing Viber chat backups. Select the backup file of your choice from here that you wish to restore.
Click on the “Start” button and just wait for a while as the application would restore your Viber chats to the connected device.
I’m sure that after reading this guide, you would be able to backup and restore your Viber chats via iCloud, Google Drive, or your computer. As you can see, MobileTrans provides a quick one-click solution to backup and restore our Viber chats to/from a computer. It can also directly transfer data from one phone to another and backup/restore social apps data, such asWhatsApp backup&restore, LINE backup&restore, WeChat backup&restore, and Kik backup&restore. Feel free to give it a try and share this post with others to teach them how to restore deleted Viber messages as well.
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Messenger Viber is a top-rated program that millions of people worldwide use on PCs or Android smartphones.
Through Viber, it is very convenient to send messages, share files, images, and various documents. To ensure that text messages are saved, the program has a built-in backup function that keeps your correspondence. Unfortunately, such backup saves only text, and all photos, video and audio recordings are lost (in place of messages will be labeled “Photo Message”, “Video Message”, etc.). It is worth adding to this that with the help of backup, the user will not be able to transfer the messages back to the program. In this article, we will analyze several convenient ways to restore chat history in Viber quickly.
To back up your messages in Viber, just follow these steps:
After that, Viber will to choose the Google Drive account. Enter your Google Drive credentials and press “Back up now“
Once the backup process s finished — you will find the backup file on your Google Drive.
In the same way with WhatsApp in the Viber messenger, a special file located on the path is responsible for saving the history of messages:
/data/data/com.viber.voip/databases/
The message history file is called viber_messages.
Important: The file described above is hidden by the device operating system. To perform any manipulations with it, the user must have Root-rights or use third-party software that provides this feature.
For restoring or moving the message history, it is enough to have the necessary file viber_messages, downloaded from the previous device, and then move it to the folder
/data/data/com.viber.voip/databases with the replacement.
The PC version of Viber, like the mobile version, stores the message history in a special file located on the computer’s system disc. A folder with the file can be found at the address:
C:\Users\ Username \AppData\Roaming\ViberPC\ Phone number
The message history file is called viber.db
This file saves the entire message history of the messenger, so if the user deleted the program or reinstalled the OS, it is sufficient to restore this file in any convenient way.
One of the ways to recover lost or deleted files is the RS Partition Recovery program, with which you can quickly recover all lost data, including the file viber.db, which is necessary to recover the message history.
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To restore message history using RS Partition Recovery, you need to:
C:\Users\ Username \AppData\Roaming\ViberPC\ Phone number
This method is perfect for transferring the message history to another computer.
All you need to do is save the viber.db file to any media and insert it in the path:
C:\Users\ Username \AppData\Roaming\ViberPC\ Phone number.
With RS Partition Recovery you can recover lost pictures, documents, and videos after Viber is removed or Windows is reinstalled.
Just know the place where Viber media files are automatically saved on your PC and Android.
By default, the place where Viber media files are stored on your computer is in a folder:
C:\Users\ Username \Documents\ViberDownloads
On Android phones, Viber stores media files on the memory card in a folder:
/sdcard/viber/media/
With this knowledge, you can recover absolutely all deleted or lost media files using RS Partition Recovery universal data recovery software.
Is it possible to recover Viber media files on an Android smartphone? Yes. Connect your smartphone to your computer, so that the memory card or the internal memory of your smartphone is detected as an external drive. Then using RS Partition Recovery software, navigate to SDcard- viber - media - folder and restore the files you need. How often should I backup my Viber data? The more frequently you backup your Viber data, the better for you. Viber's functionality even allows you to make a daily copy. Home » Lessons and articles » Software
More than a billion users have installed the Viber messenger on their smartphone. According to Google Play statistics, half of this number is accounted for by owners of devices with the Android operating system - approximately 500 million. Most prefer Viber because of the simplicity of the utility. What is, is - the application settings are concise. But there is one option that not everyone knows about: backups.
The average person will not need more than 5-10 minutes to create files. And it will help restore Viber correspondence in case of complete removal of the program from the phone.
Backup is the creation of duplicate files in case master instances are lost. Simply put, a person copies important information and stores it on a more reliable drive, cloud, server. If the main files are lost, it will be possible to restore them. Accordingly, duplicates must be updated regularly. Viber developers have taken care of users by creating a function to protect information from deletion. Correspondence, chats, all messages are stored in one file located on the Google Drive of the owner of the phone or other smartphone, flash drive, computer. nine0003
To protect yourself from losing all correspondence, you need to enable backup in Viber. Step by step instructions for older OS versions:
Please note. On different versions of Viber, the names of the options are different. On Android 4.x operating systems, in the fifth paragraph of the instruction, instead of "Send a message by e-mail" there may be a "Message Log".
The previous manual is suitable for earlier versions of Android OS. You can create a backup of messages and chats on modern shells as follows:
The window shows the date of the last backup and its size. The application provides users with the ability to automatically save chats to a file on the cloud. The option is configured in the same window. When a new archive is loaded, the old one is deleted. Therefore, the program does not clog memory. Please note that information will be safe as long as Google Drive is protected. Turn on two-step verification in your Google account settings. Also, the messenger saves only text messages. Voice, photos and videos are not uploaded to the file. The only way to get media back is to check out the gallery. nine0003
After installing Viber on your smartphone, you need to activate it: enter a phone number, a key from an SMS message, or confirm authorization in another way.
Note. It will not work to recover lost information if you do not take into account the following: if you previously used an Android smartphone, then you will not be able to return correspondence to the iPhone. The platform (operating system) must be the same. You also need to use the same phone number that you backed up your chats from. nine0003
To restore messages, do the following:
If the program is activated and already in use:
Viber works in a similar way with other instant messengers: WhatsApp, Facebook Messenger, etc.
All messages are stored in a secure file. If you first copy it, upload it to a USB flash drive, memory card, cloud, email, then in the future you can return the lost chats. To do this, you need to find the folder with the Viber system files and copy the file there, confirming the replacement. nine0003
All messages are in the "databases" folder. The directory can be found at the following path: "device storage /data/data/com.viber.voip/". The name of the file is "viber_messages". Please note that the folder contains other files containing confidential information. For example, application settings. But copying and moving the file is not enough. The directory with personal data is hidden by the system. To view information, you will need to use the installed explorer with superuser rights. One such manager is ES Explorer. nine0003
Important: Rooting a smartphone may void its warranty. Use the appropriate software at your own risk.
This is a utility that provides the ability to back up applications.
Useful not only for the Viber messenger. First you need to download the software from the official Google Play software catalog. It is not recommended to use third-party sites and unknown user forums. Files from unverified sources often turn out to be viruses. Moreover, the software requires root rights. nine0003
How to back up Viber:
Recovery:
Tip: Another useful utility is Backup Text for Viber.
First you need to copy the file with chats (instruction for Windows):
To restore, you need to place the file in the same directory and synchronize your computer with your smartphone again. For example, reinstall the messenger on the phone.
nine0002 Fortunately, it is possible to restore correspondence in Viber. But for this, you need to make a backup in advance. Otherwise, the information will not be returned. Because personal data is not stored on the company's servers.Did you like it? Share with your friends!
Date: 05/14/2020 Author/Translator: DM
ua tells how you can make a Viber backup and where it is saved, where the backup is stored on Google Drive and how to find and delete it. nine0011 There are situations when you need to transfer the messenger from one phone to another, protect your data from accidental deletion, etc. In such cases, you need to create a backup in advance. With it, you can restore any correspondence (chat histories), account information, tariffs and Viber Out subscriptions.
In addition, you can configure other backup options :
To restore a backup, in the Viber application, click on: Advanced - Settings - Account - Viber backup and click "Restore":
Next, you need to click on "Restore Now":
In this way, the viber backup will be restored and you will be able to view the entire chat history.
