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How to restore viber backup


iOS and Android Solutions [2022]

“Hi! I have accidentally deleted some important chats on my Viber and now I want to get them back. Can someone tell me how to restore deleted Viber messages?”

If a similar query about deleted Viber chats has brought you here, then you are about to get it resolved right away. You might already know that Viber is a freely available cross-platform application that is used to chat with our contacts and do voice/video calls as well. Although the app is pretty popular and secure, users often complain about getting their messages deleted. Thankfully, we can use Viber’s native and third-party solutions to easily restore our chats. In this guide, I will tell you how to retrieve deleted Viber messages in 2 different ways.

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Part 1: How to Restore Deleted Viber Messages from a Previous Backup?

If you have already taken a backup of your Viber chats on your Android or iPhone, then you won’t face any trouble restoring it. By default, Viber lets us link our Google Drive or iCloud account to our Android/iOS device to save our chats. In case of an unwanted loss of your chats, you can simply restore this previously taken backup to your Android/iOS device.

For Android Devices

Android device users can simply connect the Viber app to their Google account. This will let them back up their chats to Google Drive, which they can later restore. It will include their Viber messages, group chats, attachments, and other app data.

Step 1: Back up your Viber chats

Firstly, make sure that you have already taken a backup of your Viber chats on Google Drive. To do this, launch Viber and go to its Settings from its menu. Now, browse to Settings > Viber Backup and tap on the “Backup” option. You can also connect your Viber account to your Google Drive from here.

Step 2: Restore Viber chats

If you have got your Viber messages deleted, then reinstall the application and connect your phone to the same Google account. While setting up your Viber account, you will get an option to restore an existing backup. If not, then you can go to its Settings > Viber Backup and tap on the “Restore” option. View the details of the previous backup file and tap on the “Restore” button again to get back your Viber messages.

For iOS Devices

Just like Android devices, we can also backup and recover Viber chat history on iPhones as well. To do this, you need to turn on the iCloud option on your iPhone and link Viber to your iCloud account. Here’s how to retrieve deleted messages on Viber.

Step 1: Back up Viber messages

To save your Viber messages, go to Viber’s Settings > Viber Backup and just tap on the “Backup” button. Make sure that you have enough free space on your iCloud to accommodate the Viber backup beforehand. Furthermore, there is also an Auto Backup feature here to automatically backup your Viber messages.

Step 2: Restore Viber backup

To restore the existing backup from iCloud to Viber, make sure that your device is connected to the same iCloud account where the backup is stored. Go to its iCloud settings and turn on the iCloud Drive option as well as the Viber app sync feature from here.

Afterward, reinstall Viber on your device and link it to the same phone number. The application will automatically detect the presence of an existing backup and will inform you about it. Just tap on the “Restore” button now and maintain a stable internet connection to restore your Viber chats.

Part 2: Pro Tip: Backup Viber Messages to PC in case of Data Loss - MobileTrans

With the above-mentioned solution, you can learn how to restore deleted Viber messages from a previous iCloud/Google Drive backup. Though, a lot of users don’t like to backup their Viber data on the cloud due to low space, security concerns, or any other reason. If you wish to backup your Viber chats on your computer, then you can simply try MobileTrans - WhatsApp Transfer. It is a complete Viber data management application that can let you backup and restore your Viber chats to/from your computer.

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With just a single click, you can save your chats, group info, contacts, attachments, and every other Viber data. Once you have taken a backup of Viber chats from your iPhone to PC, you can later restore it to the same or another iOS device. Apart from that, it can also backup/restore your phone and other social app data like WhatsApp, LINE, WeChat, and Kik. To learn how to restore deleted Viber messages with MobileTrans, follow these steps:

Step 1: Launch the Viber Backup Tool

To start things off, just install and launch the MobileTrans application on your computer and connect your iOS device to it. Select the “WhatsApp Transfer” feature from its home and select "Other Apps Transfer" option, then tap "Viber Transfer". Now, click on the “Backup” button to save your data.

Step 2: Backup Viber Chats

The application will automatically detect your iPhone and would display its snapshot. Just click on the “Backup” button and wait for a while as your Viber data would be saved on the computer.

Step 3: Restore Viber Backup

To learn how to restore deleted Viber messages, connect your phone to MobileTrans and browse to WhatsApp Transfer > Other Apps Transfer > Viber Transfer option. This time, click on the “Restore” option and view the existing Viber chat backups. Select the backup file of your choice from here that you wish to restore.

Click on the “Start” button and just wait for a while as the application would restore your Viber chats to the connected device.

Bottom Line:

I’m sure that after reading this guide, you would be able to backup and restore your Viber chats via iCloud, Google Drive, or your computer. As you can see, MobileTrans provides a quick one-click solution to backup and restore our Viber chats to/from a computer. It can also directly transfer data from one phone to another and backup/restore social apps data, such asWhatsApp backup&restore, LINE backup&restore, WeChat backup&restore, and Kik backup&restore. Feel free to give it a try and share this post with others to teach them how to restore deleted Viber messages as well.

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How to recover Viber messages history, contacts, and files on your Android smartphone or Windows PC?

Messenger Viber is a top-rated program that millions of people worldwide use on PCs or Android smartphones. Through Viber, it is very convenient to send messages, share files, images, and various documents. To ensure that text messages are saved, the program has a built-in backup function that keeps your correspondence. Unfortunately, such backup saves only text, and all photos, video and audio recordings are lost (in place of messages will be labeled “Photo Message”, “Video Message”, etc.). It is worth adding to this that with the help of backup, the user will not be able to transfer the messages back to the program. In this article, we will analyze several convenient ways to restore chat history in Viber quickly.

Contents

  1. How to back up my messages?
  2. How to restore my Android message history?
  3. Restore Viber message history on your PC
  4. Restore Viber media files on PC and Android

How to back up my messages?

To back up your messages in Viber, just follow these steps:

  1. Start Viber on your smartphone, press hamburger icon and choose“Settings”.
  2. Next, select “Account”.
  3. In the menu that opens, select “Viber Backup”

    After that, Viber will to choose the Google Drive account. Enter your Google Drive credentials and press “Back up now“

    Once the backup process s finished — you will find the backup file on your Google Drive.

How to restore my Android message history?

In the same way with WhatsApp in the Viber messenger, a special file located on the path is responsible for saving the history of messages:

/data/data/com.viber.voip/databases/

The message history file is called viber_messages.

Important: The file described above is hidden by the device operating system. To perform any manipulations with it, the user must have Root-rights or use third-party software that provides this feature.

For restoring or moving the message history, it is enough to have the necessary file viber_messages, downloaded from the previous device, and then move it to the folder

/data/data/com. viber.voip/databases with the replacement.

Restore Viber message history on your PC

The PC version of Viber, like the mobile version, stores the message history in a special file located on the computer’s system disc. A folder with the file can be found at the address:

C:\Users\ Username \AppData\Roaming\ViberPC\ Phone number

The message history file is called viber.db

This file saves the entire message history of the messenger, so if the user deleted the program or reinstalled the OS, it is sufficient to restore this file in any convenient way.

One of the ways to recover lost or deleted files is the RS Partition Recovery program, with which you can quickly recover all lost data, including the file viber.db, which is necessary to recover the message history.

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To restore message history using RS Partition Recovery, you need to:

  • Run the program and analyze the disk.
  • Find and recover the file viber.db
  • Replace the viber.db file with the recovered one.
C:\Users\ Username \AppData\Roaming\ViberPC\ Phone number

This method is perfect for transferring the message history to another computer.

All you need to do is save the viber.db file to any media and insert it in the path:

C:\Users\ Username \AppData\Roaming\ViberPC\ Phone number.

Restore Viber media files on PC and Android

With RS Partition Recovery you can recover lost pictures, documents, and videos after Viber is removed or Windows is reinstalled.

Just know the place where Viber media files are automatically saved on your PC and Android.

By default, the place where Viber media files are stored on your computer is in a folder:

C:\Users\ Username \Documents\ViberDownloads

On Android phones, Viber stores media files on the memory card in a folder:

/sdcard/viber/media/

With this knowledge, you can recover absolutely all deleted or lost media files using RS Partition Recovery universal data recovery software.

Frequently Asked Questions

In which file on Android smartphones is the history of Viber messages and files stored? Viber history on Android smartphones is stored in the /data/data/com.viber.voip/databases/folder. The history file itself is called viber_messages. To be able to perform any manipulations, you must have root rights. How to back up the Viber message history on my smartphone? Open application settings and go to Settings - Account - Viber Backup. In the menu that opens, select where to save the backup and click "Backup Now" I had some very important messages on Viber. I happened to have to reinstall Windows and lost important messages. How can I get them back? Restore the message file using RS Partition Recovery. It is located at C:/Users/Username/AppData/Roaming/ViberPC/PhoneNumber and is named viber.db. It is worth mentioning that RS Partition Recovery allows to recover data lost after accidental deletion, drive formatting, operating system reinstallation, and many other cases. Is it possible to recover Viber media files on an Android smartphone? Yes. Connect your smartphone to your computer, so that the memory card or the internal memory of your smartphone is detected as an external drive. Then using RS Partition Recovery software, navigate to SDcard- viber - media - folder and restore the files you need. How often should I backup my Viber data? The more frequently you backup your Viber data, the better for you. Viber's functionality even allows you to make a daily copy.

3 ways to quickly restore correspondence in Viber on Android

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More than a billion users have installed the Viber messenger on their smartphone. According to Google Play statistics, half of this number is accounted for by owners of devices with the Android operating system - approximately 500 million. Most prefer Viber because of the simplicity of the utility. What is, is - the application settings are concise. But there is one option that not everyone knows about: backups. The average person will not need more than 5-10 minutes to create files. And it will help restore Viber correspondence in case of complete removal of the program from the phone.

A bit of theory: what are Viber backups, how to create them on Android

Backup is the creation of duplicate files in case master instances are lost. Simply put, a person copies important information and stores it on a more reliable drive, cloud, server. If the main files are lost, it will be possible to restore them. Accordingly, duplicates must be updated regularly. Viber developers have taken care of users by creating a function to protect information from deletion. Correspondence, chats, all messages are stored in one file located on the Google Drive of the owner of the phone or other smartphone, flash drive, computer. nine0003

To protect yourself from losing all correspondence, you need to enable backup in Viber. Step by step instructions for older OS versions:

  1. Launch the Viber messenger on your phone.
  2. Enter the menu (button "More" at the bottom of the screen).
  3. Open application settings by clicking on the gear icon.
  4. Find "Calls and Messages".
  5. In the tab that appears, click on the "Send message by e-mail" option. nine0018
  6. The program will create a file with information (this may take up to 5 minutes). Then a window will pop up with possible options for transferring the backup: email or Bluetooth.

Please note. On different versions of Viber, the names of the options are different. On Android 4.x operating systems, in the fifth paragraph of the instruction, instead of "Send a message by e-mail" there may be a "Message Log".

The previous manual is suitable for earlier versions of Android OS. You can create a backup of messages and chats on modern shells as follows:

  1. Open the Viber app. Click "More" on the bar at the bottom of the window.
  2. Enter parameters.
  3. Find "Account" or "Account".
  4. Select the "Backup" tab.
  5. Viber will "ask" for access to the Google Drive cloud storage in order to upload files there. You must allow the system to use the cloud.
  6. Click on the "Make a copy" option.

The window shows the date of the last backup and its size. The application provides users with the ability to automatically save chats to a file on the cloud. The option is configured in the same window. When a new archive is loaded, the old one is deleted. Therefore, the program does not clog memory. Please note that information will be safe as long as Google Drive is protected. Turn on two-step verification in your Google account settings. Also, the messenger saves only text messages. Voice, photos and videos are not uploaded to the file. The only way to get media back is to check out the gallery. nine0003

How to restore messages in Viber through a backup copy on Android

After installing Viber on your smartphone, you need to activate it: enter a phone number, a key from an SMS message, or confirm authorization in another way.

Note. It will not work to recover lost information if you do not take into account the following: if you previously used an Android smartphone, then you will not be able to return correspondence to the iPhone. The platform (operating system) must be the same. You also need to use the same phone number that you backed up your chats from. nine0003

To restore messages, do the following:

  1. Synchronize your smartphone with the Google account that holds the file with the duplicate information.
  2. Activate Viber.
  3. Select the "Restore from backup" function.

If the program is activated and already in use:

  1. Access the menu by selecting "More" at the bottom of the display.
  2. Open application settings, item "Account". nine0018
  3. Select the "Backup" tab.
  4. Press the "Restore" button.

How to restore messages in Viber on Android through third-party applications

Viber works in a similar way with other instant messengers: WhatsApp, Facebook Messenger, etc. All messages are stored in a secure file. If you first copy it, upload it to a USB flash drive, memory card, cloud, email, then in the future you can return the lost chats. To do this, you need to find the folder with the Viber system files and copy the file there, confirming the replacement. nine0003

All messages are in the "databases" folder. The directory can be found at the following path: "device storage /data/data/com.viber.voip/". The name of the file is "viber_messages". Please note that the folder contains other files containing confidential information. For example, application settings. But copying and moving the file is not enough. The directory with personal data is hidden by the system. To view information, you will need to use the installed explorer with superuser rights. One such manager is ES Explorer. nine0003

Important: Rooting a smartphone may void its warranty. Use the appropriate software at your own risk.

Titanium Backup

This is a utility that provides the ability to back up applications. Useful not only for the Viber messenger. First you need to download the software from the official Google Play software catalog. It is not recommended to use third-party sites and unknown user forums. Files from unverified sources often turn out to be viruses. Moreover, the software requires root rights. nine0003

How to back up Viber:

  1. Start the utility.
  2. Go to the "Backups" tab.
  3. Select "Viber" in the list and click on the icon.
  4. In the window that appears, use the "Save" option.
  5. After a few seconds or minutes (depending on the power of the smartphone), a smiley will appear opposite the item with the messenger. This means that a copy has been created.
    6. nine0029

    Recovery:

    1. Click on the sheet with a checkmark in the top right of the screen.
    2. In the "Recovery" section, click on "Start" next to "Restore all software with data."
    3. Select a messenger and click on the green tick in the corner.

    Tip: Another useful utility is Backup Text for Viber.

    How to return messages in Viber from a computer

    First you need to copy the file with chats (instruction for Windows):

    1. Open the "Roaming" folder. To do this, press "Win + R" and enter the following line there -% appdata%.
    2. Go to "ViberPC" - phone number. The required file is "viber.db". It needs to be copied to any convenient place: on a flash drive, desktop, memory card.

    To restore, you need to place the file in the same directory and synchronize your computer with your smartphone again. For example, reinstall the messenger on the phone.

    nine0002 Fortunately, it is possible to restore correspondence in Viber. But for this, you need to make a backup in advance. Otherwise, the information will not be returned. Because personal data is not stored on the company's servers.


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    Date: 05/14/2020 Author/Translator: DM