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How to Resolve WhatsApp Unavailable Status [2022 Guide]

WhatsApp or WhatsApp Messenger is a popular mobile messaging application owned by Facebook which enables users to exchange messages anywhere in the world. Here is also an article about Facebook archived and unarchived messages. If you are interested, you can have a look at it.

Sometimes, users will encounter the WhatsApp unavailable problem which is caused by a number of factors which is discussed in this article. Furthermore, this will guide you on how to resolve WhatsApp unavailable status specific to the scenario you have experienced.

Part 1. What Causes WhatsApp Unavailable StatusPart 2. How To Resolve WhatsApp Unavailable Status

Part 1. What Causes WhatsApp Unavailable Status

Here are some of the scenarios that possibly cause the WhatsApp unavailable status. Also, WhatsApp calling is unavailable for video or audio.

  • WhatsApp becomes unavailable when it is banned in certain locations.
  • You or your contact is not connected to the network or Internet.
  • You are being blocked on your contact’s phone or in WhatsApp.
  • You or your contact has not updated the WhatsApp application.
  • There is a problem with the WhatsApp server.
  • Do Not Disturb mode is enabled on the mobile phone.
  • The internet connection or firewall has blocked WhatsApp.
  • WhatsApp becomes unavailable when your mobile number is blocked by your contact.
  • You are blocked in WhatsApp by your contact.

Part 2. How To Resolve WhatsApp Unavailable Status

If you encounter the error on WhatsApp Unavailable status, follow the steps below on how to resolve it which depends on what specific scenario you are encountering.

Scenario: You or your contact is not connected to the network or Internet.

How to connect to the internet using a Wi-Fi connection:

Step 01: On your mobile phone, go to Settings.

Step 02: Go to Sim cards & mobile networks, or Connections > Data Usage, or More > Mobile Networks.

Step 03: Go to Wireless & Networks or Wi-Fi.

Step 04: Select a wireless network from the results.

Step 05: Type in the network password when prompted.

Step 06: Tap on the Connect button.

How to connect to the internet using a mobile data connection:

Step 01: On your mobile phone, go to Settings.

Step 02: Go to Wireless & Networks or Wi-Fi.

Step 03: Go to Sim cards & mobile networks, or Connections > Data Usage, or More > Mobile Networks.

Step 04: Tap on the Mobile data slider to switch it on (green in color).

Scenario: You are being blocked in your contact’s phone causing WhatsApp unavailable. Therefore, you will not be able to make calls to that number. Video call is fine as well as messages connected to the number.

Your phone number is blocked in your contact’s phone or in WhatsApp. If this is accidental, you can request your contact to unblock your number. You will know that you are blocked in WhatsApp if you encounter an error and cannot add your contact to a group. Also, when you sent a message, it is not delivered (only shows one checkmark).

How to unblock the contact in WhatsApp:

Step 01: On your mobile phone, open WhatsApp.

Step 02: Tap on the Menu icon - the three dots located on the upper right of the screen.

Step 03: Select Settings.

Step 04: Tap on Account.

Step 05: Tap on Privacy.

Step 06: Select Blocked contacts.

Step 07: The list of blocked contacts will appear. Tap and hold the name of the blocked contact that you wish to unblock.

Step 08: A pop-up will appear. Tap on Unblock.

How to unblock the phone number in the phone:

Step 01: On your mobile phone, open the Phone app.

Step 02: Tap on the Menu icon - the three dots located on the upper right of the screen.

Step 03: Go to Settings.

Step 04: Tap on Blocked numbers.

Step 05: The list of blocked numbers will appear. Tap on the blocked number that you wish to unblock.

Step 06: A pop-up will appear. Tap on Unblock.

Scenario: You or your contact has not updated the WhatsApp application resulting to become unavailable.

To update WhatsApp, here are the steps:

Step 01: On the mobile phone, launch the Google Play Store or App Store.

Step 02: Search for WhatsApp Messenger.

Step 03: Tap on the WhatsApp Messenger.

Step 04: Tap on the Update button.

Step 05: Updates will be downloaded and installed on the mobile phone.

Scenario: There is a problem with the WhatsApp server.

Contact WhatsApp Support on its website. You can also do it on the WhatsApp settings.

Step 01: On your mobile phone, open WhatsApp.

Step 02: Tap on the Menu icon - the three dots located on the upper right of the screen.

Step 03: Select Settings.

Step 04: Tap on Help.

Step 05: Tap on Contact us.

Scenario: Do Not Disturb mode is enabled on the mobile phone.

Step 01: On your mobile phone, go to Settings.

Step 02: Tap on Sounds.

Step 03: Set the Do Not Disturb mode to off.

Scenario: The Wi-Fi connection or firewall is blocking WhatsApp.

WhatsApp calling is unavailable on some Wi-Fi or mobile networks. It may be blocked or not configured properly. To resolve this, follow the steps below:

Step 01: Close WhatsApp (if opened)

Step 02: Switch off the Wi-Fi network or mobile data connection.

If you are currently using a mobile data connection, turn it off and connect to the Wi-Fi network.

Step 01: On your mobile phone, go to Settings.

Step 02: Go to Sim cards & mobile networks, or Connections > Data Usage, or More > Mobile Networks.

Step 03: Tap on the Mobile data slider to switch it off (gray in color).

Step 04: Tap on the arrow to go back.

Step 05: Go to Wireless & Networks or Wi-Fi.

Step 06: Select a wireless network from the results.

Step 07: Type in the network password when prompted.

Step 08: Tap on the Connect button.

If you are currently using a Wi-Fi network, turn it off and connect to the mobile data connection.

Step 01: On your mobile phone, go to Settings.

Step 02: Go to Wireless & Networks or Wi-Fi.

Step 03: Tap on the Wi-Fi slider to switch it off (gray in color).

Step 04: Go to Sim cards & mobile networks, or Connections > Data Usage, or More > Mobile Networks.

Step 05: Tap on the Mobile data slider to switch it on (green in color).

An alternative is to access mobile data or Wi-Fi in Quick Settings:

Step 01: Swipe down from the top of the screen to display the quick settings.

Step 02: Tap on the Wi-Fi or mobile data icon to switch it to on or off.

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WhatsApp is an important mobile application used mostly by people to chat messages, share documents and media files and make calls in video or audio. To prevent data from missing, you can use tools to transfer WhatsApp on your iPhone.

But sometimes users will encounter an issue such as WhatsApp becomes unavailable. This includes WhatsApp calling in audio and video. To resolve this problem, follow the step-by-step instructions detailed in this article on the specific scenario that you have encountered.

> Tricks > Comprehensive Guide to Resolve WhatsApp Unavailable Status [2022 Updated]

WhatsApp Call Says Unavailable: Meaning? (Are you Blocked?)

Here’s what it means when you call someone on WhatsApp, your phone rings and then says unavailable:

This message happens when one or both of you cannot establish a stable connection.

That means the problem can be with your connectivity, their connectivity, or WhatsApp servers.

It’s also possible that the connections are fine, and you have been blocked by the other person.

So if you want to learn all about why you get unavailable on WhatsApp when you call someone, then you’re in the right place.

Let’s jump right in!

Is the Problem on Your End When WhatsApp Says Unavailable? (3 Causes)

WhatsApp communication involves three parties.

There is you, the person you are trying to reach, and the WhatsApp infrastructure between the two of you. 

If the problem is with the other person or WhatsApp, it’s hard for you to directly resolve it.

But, if the issue stems from your device, then there is troubleshooting that can help.

This is all coming from the assumption that you are using a phone, but any device with WhatsApp will troubleshoot the same way.

#1 You Are Not Connected to the Internet

It’s pretty simple.

WhatsApp uses your internet connection in order to communicate.

If you use WhatsApp on a phone, it means that you have two sources of internet.

Your phone can connect to a local Wi-Fi network, or you can use the internet via your carrier service.

If WhatsApp gives you the “unavailable message”, check your internet connection.

If you can’t load other apps or websites, you know this is the problem.

Try turning off Wi-Fi and going again (or turning Wi-Fi on if your carrier’s internet isn’t working).

This will usually resolve the problem.

Additionally, if you do not have unlimited mobile data, check how much is left.

If your data plan is exhausted and your connection has slowed to near zero, then this might be the cause.

By the way, learn all about how much data WhatsApp uses here.

#2 A Firewall Is in Your Way

Sometimes, your internet connection is fine, but you still can’t connect to WhatsApp.

There’s a chance that this is due to a firewall.

Firewalls can restrict certain types of connections, and your firewall might stand between you and WhatsApp servers.

The easiest way to check this is to switch your internet.

Turn off your Wi-Fi and see if it resolves the problem.

If your carrier network works fine, that tells you something. 

If you can complete calls on the carrier network and not Wi-Fi, and your regular internet functions are fine on Wi-Fi, then you probably have a firewall issue.

You can go into your firewall settings and try to whitelist WhatsApp.

In other words, you’re going to give WhatsApp-specific permission to get past the firewall.

#3 Battery Savers or Other Apps Are Interfering

WhatsApp is a communication app.

As such, it tries to make and sustain demanding internet connections.

This makes it more battery-hungry than the average app (although nowhere near the hungriest).

If you use any apps or features to save battery life, they might switch WhatsApp off, especially if your battery is a little low.

Other apps can also interfere with WhatsApp.

Security software on the phone and data management apps have both been known to cause errors with WhatsApp.

If you can trace the problem to any of them, you might have to turn off or remove the app in order to complete your call.

Is the Problem on the Receiving End When WhatsApp Says Unavailable? (5 Causes)

Now that you have gone through essential troubleshooting for why you can’t connect from your phone, we can consider the other half of the equation.

It might be the other phone that can’t connect. 

It might be that WhatsApp itself is the problem.

These common sources of an unavailable message are all out of your control, but knowing about them can help you determine how to work around the problem.

#1 They Are Not Connected to WhatsApp

If your internet connection can be a problem, so can the connection of the person you are calling.

Assuming you are calling out of the blue, there are countless reasons why they wouldn’t be connected. 

The phone could be off.

They could be out of service.

They could have WhatsApp turned off.

They could be without internet access.

Any of those things could be the case, and all of them will tell you that they are unavailable when you call.

WhatsApp is similar to traditional calling in this respect. 

You have no idea if the person on the other end is actually available or not when you call them.

Even if the app says they are online, they could still be physically unavailable, and the connection might be impossible.

#2 The App Is Out of Date

This can actually apply to both people.

If the app is out of date, depending on what is included in the missing update, it could prevent communication.

Some updates carry core changes to how WhatsApp functions.

These changes can prevent apps on different versions from being able to connect.

Plenty of other updates won’t create this issue, but it always helps to remember updates and give them a try. At the very least, your app will be current and secure.

#3 There Are Regional Restrictions

Some countries do not allow calling through WhatsApp.

The list changes as countries update their own rules, but the United Arab Emirates (UAE) is a great example right now.

If either of you is in the UAE, you will not be able to complete WhatsApp calls.

Naturally, that extends to any country that prohibits calling through this app.

WhatsApp strives to comply with international regulations, and while you are in a prohibited region, you will not be able to connect to WhatsApp servers.

Likewise, you cannot call someone in a restricted region.

#4 WhatsApp Server Downtime

Sometimes, WhatsApp has to take a server offline in order to work on it.

This is avoided as much as possible, but server downtime can never be completely dodged. 

If your nearest server is down, you won’t be able to place any calls.

If you try to contact someone whose nearest server is down, you’ll get the unavailable message.

You can always check with WhatsApp to see if server downtime is a current issue.

It’s not a common occurrence, but when other fixes aren’t working, it can help to remember this one.

#5 You Have Been Blocked

You have the freedom to block contacts on WhatsApp.

Most communication apps offer a similar feature.

When you are the one who is blocked, it doesn’t delete contacts from your app.

Instead, every time you call, you will get the unavailable message.

WhatsApp does not explain why this is the standard outcome for a blocked contact.

But, since you know, you can keep it in mind. Sometimes, people block people.

It’s part of modern communication.

90,000 how to get out of Watsap, temporarily disconnect whatsApp in the phone on android

Content

  • Method No. 1
  • Method No. 2
  • Method No. 3
  • Method No. 4
  • Method No. 5
  • Method No. 6

Messenger allows you to always stay in touch with loved ones and colleagues. The application starts when the phone is turned on. However, sometimes you still want to live in the real world without responding to messages. Can I log out of WhatsApp? How to enable offline mode? nine0003

The developers did not provide an option to log out of the account. However, to stop receiving notifications, you can use one of the suggested methods below.

Method No. 1

You can leave Vatsap for a while by turning off the Internet on the device: mobile 3G connection or Wi-Fi. Without it, the program simply cannot function. This method may not be suitable if you need the Internet for other purposes: for example, for simple surfing in a browser.

Method no. 2

If the first method didn't work for you, then you just don't want to get endless message notifications. They cannot be turned off within the program. This method is suitable for disabling Wasap on an iPhone.

1. Go to Settings (gear icon in the general menu). Go to the block with the messenger program. As a rule, it is located below. Open Notifications.

2. Set the slider opposite "Allow notifications" to inactive status.

Method no. 3

To disable the messenger, you need to stop the application. The method below will help unload the application from the device's RAM.

  1. Go to Settings.
  2. Open a section called Application Manager or Applications.
  3. Press the "Stop" button.

An excellent solution for those who want to temporarily leave the messenger for one reason or another, but do not want to interrupt the connection to the network on the device.

Method no. 4

You can turn off WhatsApp through a number of third-party applications. For Android OS, the Hide Status program is suitable. You will change your online status to offline. The latter will be shown even if you do not turn off the Internet connection on the device.

To hide the status through the messenger itself, open the "Account" block, go to the "Privacy" section and, further, to the "Status".

Note: Keep in mind that if you hide your visit time, you won't be able to see when your friends have logged in. nine0003

Method No. 5

This method will help you disable WhatsApp not only on your phone, but also on your computer. So what to do?

  1. Go to the WhatsApp application on Android or iOS.
  2. Open Settings and then Web or, in other words, Web/Comp.
  3. Click on the phrase "Log out from all computers" and confirm the exit.

Method No. 6

How to log out of WhatsApp if none of the above methods work or fail to implement. In this case, you just need to get rid of the software. nine0003

Uninstalling the program is a last resort. If you want to continue using this program, you should not do this. Of course, you can reinstall the program later, but messages and other information may not be saved.

Turning off the messenger completely, as you can see, is not at all difficult. Without the Internet, the program stops working, so if you want to take a break from the fuss and annoying messages, disabling data transfer will help you.

17 ways to make WhatsApp safer and more private

October 23, 2019 Technologies

Protect the messenger with a PIN code, remove information about the last time you were online, and hide notifications from prying eyes.

1. Set up two-factor authentication

Two-factor authentication greatly increases the security of your account. It will protect you if scammers somehow get access to the SIM card.

Open WhatsApp and tap → Settings → Account → Two-Step Verification → Enable. Enter and remember the code you created, then enter your email address - you will need it if you need to reset your PIN. Click Done. nine0003

Now, every time you log into your WhatsApp account, in addition to the SMS code, you will also need to enter your PIN.

Read also 🧐

  • How to set up two-factor authentication for all your accounts

2. Disable pop-up messages

When your smartphone is locked, it still shows pop-up notifications. This is very convenient, but not safe: if you conduct confidential correspondence, anyone can spy on the contents of sent messages and the addressee's name on an unattended gadget. And it doesn't require a fingerprint or password. nine0003

Therefore, paranoid notifications should be turned off. There are two ways to do this: in WhatsApp itself and in the smartphone settings. In the messenger, open "Settings" → "Notifications". Turn off "Priority Notifications" in the "Messages" and "Groups" sections.

In the smartphone settings, the same is done as follows: open the system "Settings" → "Applications and notifications" → WhatsApp → "Notifications". Uncheck the "Show notifications" option.

If you don't want to turn off notifications completely, at least turn them off on the lock screen. To do this, tap "Settings" → "Lock screen" → "Advanced" → "Lock screen notifications". Here you can hide their content so as not to show the text of your messages to strangers, or simply disable them. nine0003

3. Block unwanted contacts

WhatsApp has a huge number of spammers, scammers and just weird and unpleasant people. Luckily, if you don't want to receive messages from someone, you can simply blacklist them.

Open a chat with an unwanted contact and tap "Menu" → "More" → "Block". Or select a conversation with him and press "Menu" → "View contact" → "Block".

You can view users in the black list and, if necessary, remove them from there by pressing "Menu" → "Settings" → "Account" → "Privacy" → "Blocked". nine0003

4. Hide your active time

All WhatsApp users can see the last time you went online. But you can disable this feature so that overly annoying interlocutors do not ask questions why you do not respond to their messages.

Go to "Menu" → "Settings" → "Account" → "Privacy". Click the item "Was (-s)". Change it from Everyone to Nobody. This way no one can see when you were last online. But keep in mind that in this case, you will not be able to see which of your friends when you went online. nine0003

5. Hide details

Details is the text that appears next to your name in your contact list. For newly registered users, this field contains “Hey there! I am using whatsapp. You can specify ready-made statuses there, for example, “At work”, “Busy” or write any quotes.

And if the message in your Details field is not for everyone, tap Menu → Settings → Account → Privacy → Details and select either My Contacts or Nobody. nine0003

6. Hide statuses

Statuses allow you to share photos, videos, text, and GIFs that disappear after 24 hours. By default, they are shown to all your contacts. If you like to share gifs with cats with your friends, and they come to your boss, you run the risk of being in an awkward situation.

Therefore, go to "Menu" → "Settings" → "Account" → "Privacy" → "Status". Select the "Contacts except" option and specify the people you don't want to annoy with your pictures. Or click "Share With" and your statuses will only be shown to the people you choose. nine0003

7. Hide your photo

Perhaps you want only people you know to see your profile picture. To do this, press "Menu" → "Settings" → "Account" → "Privacy" → "Profile photo" and select the option "My contacts".

8. Hide the read receipt

When you receive and view a message from someone, the sender has a read receipt checkmark next to their reply in the chat. This is usually convenient, but can sometimes lead to awkward situations. For example, you forgot to write to a friend in time, and he was offended. nine0003

To avoid this, tap Settings → Account → Privacy and turn off Read Receipts. Please note, however, that in this case you will no longer see the notification checkmarks. And in group chats, this feature does not work.

9. Read messages in flight mode

There is a little trick for those who do not like the previous paragraph. If you don’t want to turn off read receipts, but still want to look at the received letter and not tell anyone about it, switch your smartphone to flight mode. Then open WhatsApp and read the message. Then close it, turn off airplane mode, and the sender won't get a read receipt. nine0003

10. Hide conversations

If you want to hide but not delete a WhatsApp conversation, you can archive it. Press and hold the desired chat until you highlight it. Then, in the top menu, tap the "Archive" button.

Of course, any person who even knows how to use WhatsApp will still find a hidden chat if you give him time to sit on your smartphone. But still, thanks to archiving, confidential dialogues are not so conspicuous.

To view the archive of chats, scroll to the very bottom of the list of conversations and click the inscription "Archived". There you can also remove conversations that you added by mistake.

11. Disable location sharing

Whatsapp makes it easy for you to share your location with your interlocutor. This is much faster than typing an address. By default, WhatsApp prompts you to choose how long to show your location to a friend: 15 minutes, an hour, or 8 hours.

But it would be embarrassing to find out that you showed someone your location in real time for a long time because you mistakenly sent geodata to the wrong person. nine0003

To avoid this, go to Settings → Account → Privacy → Location and make sure you don't share your movements with anyone else.

12. Send private messages from public chats

When you reply to someone's messages in public chats, everyone in the conversation can see it. But you can also send private responses. To do this, highlight the message in the general chat and select the "Reply in person" option from the menu.

13. Revoke unwanted administrator rights

Have you appointed someone as an administrator in a group you created, and he is abusing his powers? Revoke his rights. To do this, press and hold a group in the chat list, then tap Menu→Group Details. Select the name of the desired person and click "Revoke Admin".

14. Hide photos and videos from the gallery

By default, the WhatsApp client on Android saves all received media files to your smartphone's gallery. That is, if someone sent you a confidential photo, you may very well accidentally show it to your friends when you show off pictures from your vacation to them. nine0003

Go to Settings → Chats and turn off Media Visibility. Now uploaded files will not be saved in the gallery. At the same time, save mobile traffic.

15. Block the app

In WhatsApp for iPhone, you can secure the app with biometric authentication. Thanks to this, no one will be able to read the correspondence and send messages on your behalf, even if you leave your smartphone unattended.

Open WhatsApp and tap Settings → Account → Privacy → Screen lock. Turn on Touch ID for fingerprint recognition or Face ID for face recognition. Then choose how much time of inactivity to block WhatsApp after. nine0003

On Android, this feature is currently only available in the beta version of the app.

Read also 🧐

  • WhatsApp on Android now has a fingerprint unlock feature

16.

Delete unwanted messages

Sent someone a message and immediately realized that you shouldn't have done it? Whatsapp allows you to fix this error. To do this, press and hold the message until you highlight it, and then select the "Delete" option from the menu. nine0003

True, unlike Telegram, WhatsApp does not delete the message without a trace. Instead, the recipient will see "This message has been deleted." What you have sent will not be deleted after about an hour.

Read also 🧐

  • How to delete WhatsApp messages when this option is no longer available

17. Disable message backup

WhatsApp can back up your conversations to Google Drive on Android or iCloud on iOS. This will come in handy if you want to recover your messages after a system reset or transfer them to another device.

But in the cloud, messages are stored in unencrypted form, which, by the way, WhatsApp warns about in the settings of this function.

Learn more