For iPhone

For Apple products, there are two options for restoring backup data.

1 method is similar to the procedure on androids (see instructions in the previous section of the article).

Method 2:

1. Remove the Viber application from your smartphone.
2. Download and install from iTunes again. nine0019
3. When you start the messenger and log in, it will automatically ask you about data recovery.
4. Click "Restore Now" and the process will start.

How to take a screenshot of correspondence

If you need to witness only a couple of messages, or you don't want to bother, understand the algorithms and need to quickly capture the correspondence, you can do this using the screenshot function.

Available on both mobile and PC. To take a screenshot on Android devices, hold down the unlock and volume down keys at the same time. The second option is the "Home" key (the central large button on the main screen) + volume down. nine0005

Taking a screenshot on the iPhone is done by simultaneously pressing any of the volume keys and the on/off button of the smartphone.

On a computer, a screenshot is taken by simultaneously pressing CTRL and Print Screen (on some laptops, also FN). The snapshot is saved to the clipboard and will need to be pasted into a document or into Paint.

Correspondence in Viber as evidence in court

They can be used to confirm threats, insults, agreements and other facts.

True, just taking a screenshot and coming to court with a printout will not work. In order for the correspondence to acquire the status of reliable evidence, it will need to be notarized.

There are also cases when a person provides a copy of the conversation and a carrier (smartphone) with it. The judge in this case appoints an examination to certify the authenticity of the message history. nine0005

Help. Voice mail can also be used as evidence in court. To do this, it is decrypted.

Now you know how to protect yourself from data loss in the popular messenger. You do not have to worry about the disappearance of valuable information, as well as potential evidence for the court. Choose what suits you: a screen, a backup copy, a special program or an email history.

See video for detailed instructions:

How to save the correspondence in Viber

Content

• How to save the correspondence in Viber
• Android
  • Method 1: Create a backup
  • Method 2: Receipt with the history of correspondence
  9
  • method 1: Creating a backup copy
  • Method 2: Getting an archive with the history of correspondence
  • Windows
  • Conclusion

  Many Viber users periodically need to save the history of messages sent and received while in the service. Let's consider what methods messenger developers suggest using to create a copy of the correspondence for Viber participants using devices running Android, iOS and Windows. nine0005

  How to save correspondence in Viber

  Since the information transmitted and received via Viber is stored exclusively in the memory of users' devices by default, the need to backup it is quite justified, because the device can be lost, fail, or be replaced after some time another. The creators of Viber have provided in the client applications for Android and iOS functions that ensure the extraction, as well as relatively reliable storage of information from the messenger, and you should contact them to create a copy of the correspondence history. nine0005

  Android

  Saving conversations in Viber for Android can be done in one of two extremely simple ways. They differ not only in the algorithm of their implementation, but also in the final result, and therefore, depending on the final requirements, you can use them individually or, conversely, in a complex way.

  Method 1: Create a backup copy

  By following the instructions below, you will be able to permanently back up information from the messenger and restore it virtually instantly in the Viber application at any time. All that is required to create a backup, except for the Android client, is a Google account to access the Good Corporation cloud storage, since Google Drive will be used to store a copy of the messages that we will create. nine0005

  Read also:
  Creating a Google account on a smartphone with Android
  How to log into a Google account on Android

  1. Launch the messenger and go to its main menu by touching the three horizontal bars at the top of the screen on the right or by swiping away from them. Open item "Settings" .
  2. Go to section "Account" and open item "Backup" in it.
  3. In the event that the parameter page that opens contains the inscription "No connection to Google Drive" , do the following:
     • Tap on the link "settings" . Next, enter the login from the Google account (mail or phone number), click "Next" , specify the password and confirm it.
     • We study the license agreement and accept its terms by pressing the button "Accept" . Additionally, you will need to give the messenger application permission to access Google Drive, for which we press "ALLOW" under the corresponding request.

     But much more often, the ability to create a backup copy of the correspondence and save it in the "cloud" is available immediately when you visit the messenger settings section of the same name.
     
     Therefore, just click "Create a copy" and wait until it is prepared and uploaded to the cloud storage.

  4. Additionally, you can activate the option of automatic backup of information, carried out in the future without your intervention. To do this, select item "Create a backup copy" , set the switch to the position corresponding to the time period when copies will be created.
  
  Having determined the backup parameters, you don’t have to worry about the safety of the correspondence carried out in Viber - if necessary, you can always restore this information manually or automatically.
  

  Method 2: Getting an archive with the history of correspondence

  In addition to the above method of saving the contents of dialogs, designed to a greater extent to ensure long-term storage and restoration of information in critical situations, Viber for Android has a function that provides its users with the ability to create and receive archive with all messages sent and received through the messenger. In the future, such a file can be easily transferred to any other device using third-party applications. nine0005

  With the release of version 10.6 of the Viber application for Android, the ability to access the function discussed below from the messenger menu has been removed! Since then, to implement the procedure described below, each time you need to activate the option in the client settings, resorting to a certain "trick" (the first paragraph of the next instruction)!

  1. Open any browser for Android, enter in its address bar: https://tinyurl. com/yyfnlrfj and proceed. Users who are reading this article from their smartphone can simply tap on the link provided. As a result, the Viber messenger will be launched with the settings section already open "Calls and messages" , which contains the item we need.
  2. Tap "Send message history" and wait until the system generates an archive with information. Upon completion of reading the data from the messenger and creating the package, an application selection menu appears, with which the received copy of the correspondence can be transferred or saved.
  3. The best way to get the created archive is to send it to your own e-mail or message yourself in any messenger. nine0009
     Let's use the first option, for this we tap on the icon of the corresponding application (in our example it is Gmail), after which in the opened mail client in the line "To" enter your address or name and send the message.
  4. The messenger data extracted and saved in this way can be downloaded from the mail client to any available device, and then the necessary actions can be performed with them.

  More details about working with files of this type are described in the last part of the article devoted to solving our today's problem in the Windows OS environment. nine0005

  iOS

  Users of Viber for iPhone, as well as service members who prefer the above-described Android, can choose one of two ways to copy the correspondence carried out through the messenger.

  Method 1: Create a backup copy

  The developers of the iOS version of Viber, in tandem with Apple, have created a simple and effective system for backing up data from the messenger to the "cloud", available for use by any owner of the iPhone. To successfully complete the operation according to the instructions below, an AppleID must be entered into the mobile device, since the generated backup copies of information are stored in iCloud. nine0005

  Read also: How to create an Apple ID

  1. We launch the messenger on the iPhone and go to the menu "More" .
  2. Next, scrolling up a little the list of options, open "Settings" . The function that allows you to create a backup of the history of correspondence is located in the parameters section "Account" , go to it. Tap "Backup" .
  3. To initiate an immediate copy of all received and sent messages to iCloud, press "Create Now" . Next, we expect the completion of packing the history of correspondence into an archive and sending the package to a cloud service for storage.
  4. In order not to return to the above steps in the future, you should activate the option to automatically create backup copies of information from the messenger at a specified frequency. We touch item "Create automatically" and select the time period when copying will be carried out. Now you can not worry about the safety of the information received or transmitted through Viber for iPhone. nine0019

  Method 2: Getting an archive with the history of correspondence

  In versions of Viber for iOS released before April 2019, access to a function was opened that allows you to extract information from the messenger in order to save it on any device that is not even involved in the process of using the service or to transfer data to another user. In new builds of the client application, this option was “hidden” from users, but it is still possible to use it.

  1. Click this link from iPhone or open any web browser for iOS and navigate to tinyurl.com/yyfnlrfj by entering it manually. Confirm request "Open this page in Viber" by tapping "Open" .
  2. As a result of the previous paragraph of the instruction, the messenger will start, showing the screen "Calls and messages" , where there is an option "Send message history" , which was not previously displayed. Tap on the function name.
  3. On the screen that opens, in the field "To" enter the email address of the recipient of the message archive (you can specify your own). Edit at will "Subject" of the formed letter and its body. To complete the letter transfer procedure, press "Send" .
  4. A package containing the history of correspondence via Viber will be delivered to its destination almost instantly.

  Windows

  The Viber client for Windows, designed to access the service from a computer, does not contain all the functions provided in the mobile versions of the application. Access to options that allow you to save correspondence in the desktop version of the messenger is not provided, but it is possible, and most often most convenient, to manipulate the message archive and its contents on a PC. nine0005

  If you need to save the message history as a file (s) on the PC disk, and also view the information extracted from the messenger, you need to do this:

  1. » from the recommendations for saving messages from Viber on Android or iOS suggested earlier in the article.
  2. We go to the mail from the computer using any of the preferred methods and download the attachment from the letter sent to ourselves at the previous step. nine0019
  3. If there is a need not only to store, but also to view the history of correspondence on a computer:

  Conclusion

  The possibilities discussed in the article for saving correspondence from Viber may seem to the users of the messenger insufficient to achieve specific goals or impractical.

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