How to increase volume on whatsapp video call
[Solved] 4 Ways to Fix WhatsApp Voice or Video Call No Sound
“I was on an important WhatsApp call of my career but this app failed me for the first time. My recipient cannot hear a single word I said while I was trying to explain. How do I fix WhatsApp voice or video call no sound?”
Who else is not into video calling? Ever since work from home became an option, everyone is constantly tuning in to apps like WhatsApp to stay updated with work and deadlines.
WhatsApp has been around for quite some time now and it became even more popular when the WFH (Work from Home) set up was introduced. It offers free calling, messaging, and even video calls.
But just like any other apps, some users complained about a few technical issues while using the app. The most common issues being reported are voice and video calls. To resolve these problems, this article will give you a complete and detailed guide to fix WhatsApp voice or video call no sound. Read along to find out!
Understanding the Root CauseMethod 1. Reset Network SettingsMethod 2. Update WhatsApp for Better PerformanceMethod 3. Allow WhatsApp Essential PermissionsMethod 4. Reinstall WhatsAppConclusion
Understanding the Root Cause
WhatsApp video calls do not have sophisticated features like those of other apps, yet they cater to over a billion users worldwide. Its simplicity and convenience attracted many business owners, managers, and employers to use it on a daily basis to keep their businesses updated.
Knowing that you need WhatsApp to beat deadlines, you must ensure that it is running at its best. However, there are unforeseen scenarios that we could not avoid like your WhatsApp voice or video call does not have audio.
In order to fix WhatsApp voice or video call no sound problem, you first need to determine the root cause.
Here are some guide questions you can follow:
- What was the last thing you did before the app stopped working?
- Did you try pressing the volume buttons to check the audio?
- Have you recently updated your phone or the app?
- Did you see an error message?
By doing these, it will be easier for you to start troubleshooting. Now, proceed with the 4 essential methods to fix your WhatsApp.
4 Essential Methods to Fix Your WhatsApp
- Method #1: Reset Network Settings
- Method #2: Update WhatsApp for Better Performance
- Method #3: Allow WhatsApp Essential Permissions
- Method #4: Reinstall WhatsApp
Method 1. Reset Network Settings
The internet plays a crucial role in connecting users around the world. It is the primary network needed in order for WhatsApp to work. However, there are times that your phone may fail you and one of the most common issues you will encounter is not being able to connect to the network even though other devices can.
With this, you will experience app interruptions such as video calling. If you are in a middle of a WhatsApp call and suddenly, your audio stopped working, check if you have a good internet connection.
Otherwise, you can reset the network settings to fix WhatsApp voice or video call no sound issues.
Resetting your network will not erase your information and other data except for stored Wi-Fi passwords and Bluetooth connections. You only need to re-enter the password or reconnect the Bluetooth after the reset.
To Reset the Network Settings on your phone, follow these:
On Android 9.0 or later: Tap Settings > System > Advanced > Reset > Reset network settings > Reset Settings
On iPhone: Go to Settings > General > Reset > Reset Network Settings
After resetting the network, retry doing a WhatsApp call to see if the issue is resolved.
If not, try the next method.
Method 2. Update WhatsApp for Better Performance
An app update rectifies any ongoing issues, bugs, and even upgrades its performance. Therefore, each app releases a newer version every now and then to ensure that it is running at its excellent state.
Sometimes, you will experience app issues like latency, slowness, errors, and even force closes. This might mean that the current version you have is outdated. WhatsApp also does regular updates to ensure that you get the best version every time.
To fix WhatsApp voice or video call no sound issues, you can check if there is a new software upgrade by going to:
On Android: Go to PlayStore > Apps and Games > Updates
- Check if there is an available WhatsApp update
- Follow the prompts to complete the installation
On iPhone: Go to AppStore > Select your account > Pending Updates and Release Notes > Check if WhatsApp is listed > Download and install the new version
Updating to the latest software version can fix WhatsApp voice or video call no sound dilemma.
Method 3. Allow WhatsApp Essential Permissions
Already updated WhatsApp yet you are still unable to hear no sound? It might be due to some app restrictions. WhatsApp uses your camera and microphone to make use of its video and voice calling features.
Therefore, you need to verify if the microphone is permitted to be used in WhatsApp. Yes, each app that utilizes basic phone functions needs to ask permission before it will work.
Usually, these permissions are enabled by default during installation. However, you might have accidentally denied permissions for the app, the reason why you are unable to experience its best features.
Simply enable the WhatsApp permissions on your phone to fix the audio issues. Check these out:
On Android: Go to Settings > Apps and Notifications > Choose All Apps > WhatsApp > Check if the microphone is permitted to function
Alternatively, you can also open your WhatsApp, go to App Info, open Permissions, and double-check if your camera and microphone are enabled.
On iPhone: Launch Settings > WhatsApp > Make sure that the Camera and Microphone bars are green under Allow WhatsApp To Access
Make a test call to see if your WhatsApp voice call or video call is now working. Ask a friend to give you a ring and verify if the issue is fixed. Otherwise, you can proceed to the next step.
Method 4. Reinstall WhatsApp
If none of the above solutions worked, then your last option is to reinstall WhatsApp. Deleting WhatsApp on your phone and installing it back can sometimes resolve an ongoing problem. It may seem quite a radical move but it can fix WhatsApp voice or video call no sound.
On Android:
From the home screen of your phone, find the WhatsApp icon, long press on it until an X or a Trash icon appears.
Tap on it to remove WhatsApp.
Or you can go to your Settings and open the App Manager, find and select WhatsApp, tap Uninstall. Confirm the action.
On your iPhone:
Find and hold the WhatsApp icon, select Remove App, and then tap Delete App. Again, tap Delete to confirm.
After deleting or uninstalling WhatsApp, open the PlayStore or the AppStore to reinstall. Follow the same installation instructions as verifying your mobile number.
However, before you proceed and uninstall your WhatsApp, make sure that you have created the necessary backups for your chat history. Deleting the app might result in unwanted data loss.
If you need to backup your WhatsApp content, you can utilize the iCloud backup for iOS or the Google Drive backup for Android. iCloud backup seems to be generic, if you need a dedicated app for your WhatsApp data, you can use FoneDog WhatsApp Transfer.
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This software creates a backup for your chat history, media attachments, voice clips, videos, and more. It also lets you restore the backup in one click.
Follow this guide to backup your WhatsApp:
- Download FoneDog WhatsApp Transfer on your computer
- Connect your iPhone with a USB cable
- Launch the program and select Backup
The program will ask you to set a destination folder to save your WhatsApp content. After doing this, you can reinstall your WhatsApp and simply restore your backup using FoneDog WhatsApp Transfer.
People Also ReadA Comprehensive Article on WhatsApp Local BackupHow To Transfer WhatsApp Messages Easily And Quickly
Conclusion
There are plenty of troubleshooting methods that could fix WhatsApp voice or video call no sound issue, but, these 4 methods are guaranteed to work.
You can enjoy voice and video calling again once you follow any of the above solutions.
WhatsApp may be simple to use, yet it is one of the safest messaging and calling apps that you can take advantage of. Have you tried the methods suggested above? Which one worked best for you?
Fix WhatsApp Video/Voice Call No Sound
"In WhatsApp video call my friend can't hear me!"
—an upset WhatsApp user
Having a WhatsApp video call voice problem? WhatsApp video call has no sound? Don't panic! This article gives you seven easy and practical ways to troubleshoot WhatsApp video call voice problems.
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Make Sure Network Condition is Good
The first thing you should do is to make sure network condition is good since you make voice/video call via internet.
When using WIFI, make sure that you are within the range of the router. If the signal is missing, try restarting your router or modem, unplug it, then plug it back in.
Restart iPhone/Android
Have you tried to turn it on and off again? Ok, well, the button on the side, is it... Just kidding. But a restart does work sometimes. If you don't know how to restart your device, follow the guide.
For iPhone X:
♦ Press and hold the Side button and either volume button until a slider appears.
♦ Drag the slider to turn off your iPhone X.
♦ After your iPhone X turns off, press and hold the Side button again until you see the Apple logo.
For iPhone 8 or earlier:
♦ Press and hold the Top (or Side) button until the slider appears.
♦ Drag the slider to turn your device completely off.
♦ After the device turns off, press and hold the Top (or Side) button again until you see the Apple logo.
For Android:
The way to restart your device can be different.
Usually press and hold the power button until you see a Restart button displayed on the screen, then tap it.
Reset Network Settings
If your device couldn't connect to Internet while other devices can, reset network settings.
For Android: Tap "Network Settings Reset" under Settings – Locate – Backup & Reset.
For iOS:
Tap "Reset Network Settings" under Settings – Generals – Reset.
Grant Access to Camera and Microphone
When making video/voice call on WhatsApp, the app will ask for access to camera and microphone; if you unable it by accident, WhatsApp can't use your camera and microphone thus your call won't have any video or sound. Enable "Camera" and "Microphone" under Settings > Permissions > WhatsApp. Notice that it works for both Android and iOS.
Clear Cache on WhatsApp (Android Only)
Sometimes WhatsApp video call voice problem can also be solved by clearing cache data and restart the device.
Since you begin to use WhatsApp, it downloads all kinds of data and media to your phone; and when any of the downloading is in error, the app can be misbehaving and cause audio not playing on WhatsApp.
Clear cache data doesn't take much time or cause any data loss, just Open Settings > Apps > WhatsApp > Storage, and tap on "Clear Cache".
Update or Reinstall WhatsApp
When you tried ways to fix WhatsApp audio not playing problem but none of them works, try update or reinstall WhatsApp.
Update WhatsApp
Download the latest version from Google Play/Apple store or WhatsApp official website.
Reinstall WhatsApp
This is the most radical solution but it also leads to data loss. Make sure that you have a backup of your chat history. You can go to WhatsApp > Settings > Chats > Chat backup > Back Up.
If you need to backup WhatsApp on your iPhone safely, here are two recommended ways.
First, use FonePaw WhatsApp Transfer for iOS (opens new window). In addition to transfer WhatsApp data from one iOS device to the other, it can also backup and restore your WhatsApp chat history, pictures, or other data in one click.
Follow the steps to backup:
♦ Connect iPhone to the computer with a USB cable.
♦ Select Backup and choose the backup storage path on your computer.
♦ Click Start Backup and the data will be saved as .data file.
When you reinstall WhatsApp data back to your phone, you can restore it easily and safely.
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Second, you can also rely on FonePaw iOS Data Backup & Restore, a powerful tool to backup WhatsApp messages, WhatsApp media files, contacts, photos, videos, music, etc.
Just follow these steps to have a nice backup on PC:
♦ Connect your phone to PC;
♦ Open iOS Data Backup & Restore and click "iOS Data Backup";
♦ Select what you what to back up, then the backup will be done quickly.
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All the above are feasible ways to troubleshoot WhatsApp video call voice problems. Does this article help? Welcome to share your comments below!
When making a video call on WhatsApp, they can't hear me: what should I do?
When making a video call on WhatsApp, they can't hear me, what should I do? What if during a call you can not hear the voice of the interlocutor? Where does the sound go? This is a problem that needs to be studied in detail - we have collected the main causes of occurrence and solutions.
Mute
Asking, "Why can't you hear me on WhatsApp?" Can't figure out what the problem is? Together we will look for solutions, we advise you to start with the simplest and most elementary.
During a call, there is a microphone icon on the screen - look at it, it is located at the bottom right. If it is crossed out, you need to tap on the image again to turn on the microphone.
Now the interlocutor will hear you!
This is not uncommon - often users inadvertently turn off the sound and wonder where the problem comes from. Decided! You just need to pay attention to the icon in the lower right corner.
Why can't you hear the other person on WhatsApp? There are many reasons, but let's start with the simplest again - you forgot to turn on the sound. There are two volume buttons on the side of your device case. Find the top one and press - watch the sound increase indicator appear on the screen.
Many people often forget that they turned off or turned down the volume significantly - this causes problems. Add sound and forget that the interlocutor in WhatsApp cannot be heard during a video call!
Not to mention the headphones - often difficulties appear when you turn on the headset. If you're trying to talk to a friend but can't hear anything, make sure your headphones (especially wireless ones) are turned off.
Sometimes the opposite happens - you wait for sound to appear in the headset, but nothing happens. This happens due to improper connection of the headphones. It is worth getting into the settings or trying to reconnect the device.
Maybe you are complaining that the microphone in WhatsApp does not work. The cause of the problem is much more trivial - you just forgot to turn off the headphones and therefore are experiencing difficulties. Be careful!
No permission
If your microphone does not work in WhatsApp, it is not surprising that the interlocutor cannot hear you. Often the cause of the error is a simple lack of system permissions.
During the first installation, the application asks for access to all essential services - if you did not give permission or turned it off yourself later, you need to fix this.
When the microphone does not work in WhatsApp on iPhone, do the following:
- Open the device settings;
- Scroll through the menu and find the name of the messenger;
- Look for the microphone icon and make sure that the toggle switch is set to the active position.
If you have Android:
- Open the settings and go to the section with installed applications;
- Find the messenger in the list and click on the destination;
- Go to the "Permissions" section and find what you need;
- Verify that all “authorities” are given by the system.
Another reason why the microphone does not work in WhatsApp has been eliminated - now try calling a friend, everything should be fine!
There is no required update
We continue to figure out why you can’t hear me on WhatsApp - be sure to pay attention to the version of the application you are using. If you haven't updated the messenger for a long time, don't be surprised that major performance problems await you.
We remind you of the importance of timely installation of updates - this is the guarantee of your safety, the absence of errors and access to full functionality.
- Open the Google Play Store or Epstor software store;
- Find the application in the list of installed applications or through the search bar;
- If there is an update icon next to the name, you need to start the download and wait a few seconds/minutes.
Also, the question of why they don’t hear me on WhatsApp appears among those who have not updated the smartphone’s operating system for a long time. This is necessary - open the settings and find the appropriate section! If a new version is available, install it immediately - believe me, you will greatly improve overall performance and get rid of unpleasant errors.
Application conflict
If you are unable to set up your WhatsApp microphone, it is worth checking that there is no application conflict - this problem most often occurs on iPhone devices.
Do you use a navigator? Open the settings and find the "Sounds and alerts" section. Turn off voice activation - now try dialing a friend or colleague again through the messenger.
Everything should work!
If the WhatsApp microphone is not working, please restart your device first.
Here we also mention the following: sometimes the fault for the occurrence of an unpleasant situation lies with the overflowing memory of the device (it also applies to Android). Try deleting unnecessary files and programs, then try again.
Physical failure
It cannot be ruled out that a real failure of equipment, both microphone and loudspeakers, becomes a source of difficulty. That is why you cannot hear the interlocutor on WhatsApp when you call, and he cannot hear your words.
What to do? It will not work to fix such a problem on your own - contact a service center where a specialist can give the necessary advice and carry out repair work. The reason may lie in the contamination of sound pickups, loose contacts ... This is not a complete list!
Recall that sometimes a second user can become a source of difficulties.
If he accidentally turned off the volume or forgot about the connected headphones, do not be surprised and ask: “Why can’t the interlocutor hear me on WhatsApp?” In the event of such errors, the performance of the devices must be checked by both! Perhaps all the problems lie on the second side - and you have nothing to worry about.
That's why we recommend a special check - call another person. If the errors persist, then you will have to look for a solution.
If you cannot hear the interlocutor during a video call in WhatsApp (there are no problems with the quality of the picture), you can figure it out yourself! Keep our article bookmarked so as not to lose really valuable useful tips.
No sound on WhatsApp video call
No sound on WhatsApp video call, can't hear the other party, even though the screen is clear? Such problems can occur to anyone - you need to fix it! We talk about the main causes of difficulties and ways to quickly solve them!
What to look out for?
If you have no sound on a WhatsApp video call, don't be discouraged - first check the obvious factors that the vast majority of people can forget about.
- Check if the headphones are switched off? You can forget about the connected device (especially wireless) and try to hear the sound through the speakers;
- Check that the volume is turned on sufficiently. Use the side buttons to add sound and try again.
Did everything according to the instructions, but the microphone on the WhatsApp video call does not work? You need to look deeper - we will help!
To the topic: video calling in WhatsApp does not work.
A third-party application is interfering
Whatsapp has lost sound in a video call - you are talking, but nothing is heard? Difficulties may lie in the interaction with other installed applications. If you have voice-activated programs on your smartphone, they can intercept the sound of your voice and block the microphone.
Such applications include navigators, voice translators, assistants (for example, Alice) - and other similar programs. What can be done?
- Open each of these applications;
- Enter settings;
- Disable voice activation mode.
Bingo! No more third-party software will block the sound during a call, you will not say, “I can’t hear the interlocutor on WhatsApp on a video call!”.
Helpful: Links won't open - what should I do?
No updates
Do not be surprised, but sometimes the microphone does not work during a video call in WhatsApp due to the banal lack of a fresh version of the messenger. Urgent troubleshooting:
- Open a Google or Apple store;
- Enter the name of the messenger in the search bar;
- Find the search result and click on the "Update" button if it appears opposite;
- Wait for the automatic installation of the new version, restart the application and try again.
Let us remind you that it is always better to download updates, so you will ensure the stable operation of the messenger, you will be able to access new features and secure your personal data.
It is also worth updating the operating system - in the smartphone settings you will find the corresponding tab (the names of the menu items differ depending on the brand / model of the device).
Technical problems
Complaining to your friends: "I can't be heard on a WhatsApp video call?" If the connection has become worse, you or the interlocutor are hard to hear, it is worth checking the device’s performance. The microphone could be clogged with dirt, dust, moisture, or malfunction.
First check if it works by opening another program with communication capability. If everything is “OK”, there are problems in the messenger. If there is no sound in other applications, take the phone to a certified specialist. You can't solve these problems on your own. The messenger is outdated and does not open - what should I do?
There is no sound during a WhatsApp video call on iPhone
Separately, let's talk about why you can't hear a video call in WhatsApp on iPhone! Owners of these smartphones may run into trouble if they have not given the app the appropriate access permissions. Typically, the prompt appears the first time you install an application.
