How to chat in viber
Chats & Calls on the App Store
Description
Viber is a secure, private, fun messaging and calling app, connecting over a billion people worldwide!
With group chats, disappearing messages, reminders, and more, you can do it all with Viber!
Make Free Audio and Video Calls
Enjoy unlimited Viber-to-Viber calls with up to 50 people and make crystal-clear audio and video calls to anyone in the world. Great for connecting with friends, family, and colleagues!
End-to-end Encryption
On by default for all 1-1 calls, chats, and group chats, end-to-end encryption allows to you to communicate with confidence knowing that all private messages are, well, private. No one, not even Viber can read your messages.
Open a Group Chat
Catch up with friends, family, and coworkers by opening a group chat for up to 250 members. Use polls and quizzes, @mentions and reactions to get the most out of your group!
Send Free Messages
Staying in touch has never been easier. Send a free text, photo, sticker, GIFs, or video message, along with many other types of files. Viber is a great alternative for fans of SMS texting!
React to Messages
React to messages with emojis to express exactly how you feel in your 1-on-1 and group chats!
Self-Destructing Messages
Send Disappearing Messages in your 1-on-1 and group chats by setting a timer for each message. Choose how long the recipient has to read your message - 10 seconds, 1 minute, or up to 1 day!
Express Yourself with Lenses GIFs and Stickers
Characters are unlimited on Viber! Get creative with fun, funny, and beautifying Viber lenses. GIFs and over 55,000 stickers also await you - you can even create your own!
Communities & Channels
Whether it's sports, news, cooking, travel or entertainment, get the content you really want and connect with others with similar interests. Interact with an unlimited number of people, about a shared topic or passion. Start your own, and enjoy more ways to engage your members and subscribers!
Make Low-cost Calls to Landlines with Viber Out
Call any landline or mobile phone with Viber Out’s low-cost international calling service.
Viber Out Subscriptions are bundled minutes to call a specific destination, which can be purchased in-app and be renewed monthly or weekly depending on your plan. If you subscribe via iTunes, payment will be charged to your account when the purchase is confirmed. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your Account will be charged for this renewal up to 24 hours before the end of the current period at the rate of your selected plan. You can manage your subscription and turn off auto-renewal at any time by going to your iTunes account settings on your device.
Viber is part of the Rakuten Group, a world leader in e-commerce and financial services. Start using your unlimited call app for free today!
Terms & Policies: https://www.viber.com/terms/
Version 19.
2.0
Every update has behind-the-scenes upgrades to make Viber better ;) Always get the latest version for the best Viber experience
Viber respects your privacy and it is a top priority for us, just like it is for you.
Ratings and Reviews
452.9K Ratings
Fix the last update. It is broken!
UPDATE: I’ve been contacted by support, it seemed like they really care to fix the problem. With new update my Viber is working without any problems. I really hope that they will not have any problems like this in the future. So… because support contacted me within 24hours, because they tried and care to resolve problem I changed my review to 5 stars.
I’ve been using this app over 6 years. I was even recommending it to all my family and friends.
It is awesome, fast, never any problems with audio or video calls until the latest update. Since I updated it to the newest version it went down the hill. App start kicking me out, then it finally stopped doing that but then it start freezing. It froze for few minutes and then crash. I can’t do anything. I can’t back it up, I can’t report a problem, I can’t contact support… Nothing! I even tried removing the app and downloading it again. Even that didn’t help. It is so frustrating! I saw in the comments that I am not the only one with this problem. I really hope you will fix this problem soon.
We've heard about this from other people as well. We're collecting information from people who are experiencing this issue and would be really glad to hear more about it from you. Could you provide some more detail? You can do that here: https://vb.me/store-en
Not possible to restore chat on secondary device (iPad)
I have been a loyal and frequent user of Viber for at least a decade now.
Viber has been my app of choice over all other chat services, including phone text. Viber has been serving me great until recently. The most recent update has deleted my account from my secondary device (iPad). After several unsuccessful attempts to log back in and restore my chat history, I found an article on the Viber support pages which clearly states that it is no longer possible to restore 1-on-1 chats and group chat history on a secondary tablet device. Which is very strange, because chat history actually syncs perfectly on a secondary computer device. Why was this important functionality suddenly removed? What is the point of backing up chat history if I can’t sync with my secondary tablet devices? When I start a chat on the primary device, I am no longer able to pick it up on my secondary device. This makes the app on the secondary device useless, so unfortunately I had to change my previously solid 5-star rating to 3 stars. App developers - please fix this problem, and re-enable seamless chat history sync across all devices, as it works on the competitor apps.
Otherwise the Viber app becomes completely pointless on the secondary devices. Thank you.
Hello Anika,
Thank you for reaching us, please share the details with our support team by opening a ticket mentioning Play Market and adding all relevant information to escalate the feedback and assist you: vb.me/store-en Thanks!
App crashes when doing chat history restore
I have been an avid user of the app for 7 years and it’s been great with the stickers and gifs that make messaging interesting. But I’ve had problems receiving and sending messages in the past month. I made sure I am using the latest version of the app and iOS software. So when that did the fix my problem, I opted to delete and reinstall the app since that seemed to fix the issue for some people.
However, when I tried to restore my chat history, the app would crash after 1% and revert to my phone’s home screen.
When I try opening the app, the restore screen would pop up and again crash after 1%. Granted I have about 28gb of chat history, but I have enough phone and iCloud storage that it shouldn’t be an issue. I reached out to the Viber support team, but after the quick initial response with their “solutions” and me answering “No, tried it, still crashing on me,” I haven’t heard back from them which has now been 5 days.
I really hope that they are working on the issue and not just keeping me on a shelf of “to-work-on-later” issues. But until I receive a viable solution to the problem, the app will remain deleted for me since when (and if) the restore eventually chooses to work for me, I don’t want new messages to be erased.
Hi,
Thanks for taking the time to let us know. We're actively investigating this issue and collecting information from people who are experiencing it. Would you mind sharing more details? You can do so here: https://vb.me/store-en
The developer, Viber Media SARL., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age.
Learn More
Information
- Seller
- Viber Media SARL.
- Size
- 231.5 MB
- Category
- Social Networking
- Age Rating
- 17+ Unrestricted Web Access
- Copyright
- © Viber Media S.à r.l.
- Price
- Free
- Developer Website
- App Support
- Privacy Policy
Supports
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How to Delete Viber Messages: A Complete Guide [2022]
Did you accidentally send a message to the wrong person? A while back, I was using Viber to chat with my friends and accidentally sent the wrong message to someone.
This got me into panic mode as I wanted to delete that message right away.
Thankfully, after some quick research, I was able to learn how to delete Viber messages pretty easily. Let’s face it – there are times when we all encounter a similar situation and want to delete group or individual messages. Well, to help you do the same, I have come up with this ultimate guide on how to delete Viber messages in a jiffy.
Part 1: How to Delete Viber Group Messages?
Apart from individual chats, Viber also lets us create groups as well. Therefore, before I teach you how to delete Viber messages on a personal chat, I will cover the same for groups. Ideally, there are two ways to do this. You can either just delete a message sent by you to a group or leave and delete the group as well.
1.1 Delete Viber messages without leaving a group
Step 1. Launch Viber on your smartphone and open any group where you have earlier sent the message.
Step 2. Tap and hold the messages that you wish to get rid of and select the “Delete” option. You can also select multiple messages and tap on the Delete option.
Step 3. This will give you an option if you wish to delete a message for yourself or everyone. Just tap on the option of your choice and delete the message for just you or everyone in the group.
1.2 Delete Viber messages and leave the group
Step 1. Simply launch Viber on your phone and tap and hold the group icon from its home that you wish to leave.
Step 2. This will display various options for the group. Just tap on the “Delete Chat” and subsequently select the option to “Leave and Delete” the group.
Step 3. If you want, you can open the group chat as well and slide from the right panel to get its more options. Scroll all the way down, tap on the “Leave and Delete” option, and confirm your choice.
Part 2: How to Delete Viber Messages from a Conversation?
Besides group chats, we can also delete Viber messages on individual conversations as well. You can delete certain messages, clear an entire chat, or delete the entire Viber message history as well.
2.1 Delete selective Viber chats
Step 1. Launch Viber and open any chat on which you have the messages that you wish to delete.
Step 2. Long press and hold a message to get various options. You can just select multiple messages as well.
Step 3. From here, choose to delete the message and it will be disappeared from the thread.
2.2 Delete the entire conversation
Step 1. If you have an iPhone, then just launch Viber and slide the chat that you wish to get rid of. Tap on the Delete option from here and confirm your choice.
Step 2. Android users can just launch Viber and hold the chat that they wish to delete.
As several options would appear on a pop-up, tap on “Delete” and confirm to get rid of the conversation.
2.3 Delete Viber Message History
Step 1. Launch Viber and go to its menu from the side. Now, browse to its Settings > Calls and Messages.
Step 2. Tap on the “Clear Message History” option and confirm your choice to delete the entire message history on Viber.
Part 3: How to Delete Viber Messages You Didn't Want to Send?
If you have accidentally sent a message to someone on Viber, then you can delete the message entirely from the conversation. Once you have removed the message, the actual content would be deleted and the app will display a prompt that the message has been deleted. To learn how to delete Viber messages that you didn’t want to send, follow these steps:
Step 1. Firstly, just launch Viber and go to the conversation or group where you have sent a message by mistake.
Step 2. Tap and hold the message that you wish to delete to get more options. You can also tap and select multiple messages to delete.
Step 3. From the available options, tap on “Delete for everyone” so that the message would be erased from the chat.
Step 4. The selected message would be removed and a prompt stating that the message has been deleted will be displayed instead.
You may also be interested in How to Find/Delete/Restore Viber Backup in Google Drive?
Part 4: Bonus Tip: Take a Backup for Viber Messages
If you use Viber to chat with your friends or for your work, then it is important to maintain its backup. To backup your Viber messages, contacts, attachments, etc. with a single click, simply take the assistance of MobileTrans - WhatsApp Transfer. It can backup your Viber data from your iOS device to the computer and you can later restore the backup to the same or any other iOS device.
Here’s how you can backup and restore Viber chats using MobileTrans with a single click.
Free DownloadFree Download
safe & secure
Step 1: Connect your phone to the system
Using a working cable, connect your phone to the computer and launch MobileTrans on it. Now, go to its WhatsApp Transfer module and select Viber from the sidebar.
Step 2: Backup your Viber Chats
From here, click on the “Backup” button and just wait for a while as the application would take a complete backup of your Viber chats.
Step 3: Restore Viber Chats
To restore an existing backup, connect your iPhone to the system and launch the MobileTrans application.
Go to its WhatsApp Transfer > Viber > Restore option and just select the backup file that you want to get back.
After selecting the backup file, click on the “Start” button and wait as your Viber chats would be restored to your phone. Once the backup is restored, you will be notified so that you can remove your iPhone.
Conclusion:
There you go! Now when you know how to delete Viber messages, you can easily get rid of unwanted personal conversations or group chats. For your convenience, I have also listed a solution to delete the messages that you didn’t intend to send to someone. Also, if you don’t want to lose your Viber chats, then take its backup using MobileTrans and restore your chats to your iPhone to avoid any unwanted loss of data.
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You may also be interested in How to Transfer Viber Messages to New Phone?
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What is Viber, how to use it? | Interesting facts
We live in a wonderful time - today it has become easier to get in touch with loved ones living on the other side of the world, and instantly get an answer - thanks to the Internet and the category of applications called messengers (from the English word messenge - message).
They allow you to exchange text messages, photos and videos, like links, create group chats and make video calls from anywhere in the world. Perhaps the most popular messenger among Russians is an application called Viber (Viber). nine0003
Communication will be completely free, provided that the interlocutor also has Viber installed on his smartphone. The transmission of voice traffic will take place via the Internet on the phone (that is, you will need to pay for Internet traffic at the rate of your mobile operator). And if you have Wi-Fi, you won’t have to pay for traffic.
Main advantages of Viber
• High call quality and sound clarity;
• Possibility to make calls all over the world at no cost; nine0009 • Significant battery savings;
• Convenient and intuitive interface;
• No need for authorization;
• Ability to encrypt correspondence.
Audio calls in Viber can be free
The initial development of the Viber application (Viber) took place in Minsk by two Israeli citizens.
Introduced to the general public in 2010, the program has gained popularity, which is steadily increasing.
How to install Viber? nine0007
Viber can be installed from the application store in a mobile device, or from the official website of the application. After clicking the "Get viber" button, the application will start downloading and its installation will start. Viber is installed both on the phone and on the computer. On tablets and smartphones, the Viber program is presented in Russian, and on a PC - in English.
How to install Viber on your phone and how to use it?
How to use Viber
The program interface is so simple that anyone can figure it out in a few minutes. After that, you can start making calls using a Wi-Fi or 3G connection. Calls to regular phone numbers will be charged the same as Skype.
Viber on the phone. The Viber application can be installed on smartphones based on Android, BlackBerry OS, iOS, Windows Phone, Symbian, Bada, Windows, OS X, Linux, and even iPOD players.
Messenger is not supported on Nokia smartphones based on Symbian OS and regular phones. nine0003
How to install Viber on a computer
Viber on a computer. In addition to a phone or tablet, the Viber application can be installed on a laptop or desktop PC. Unlike Skype, which provides modern and affordable video communication, Viber symbolizes voice communication. First, the application must be installed on a smartphone, and only then on a computer. You will need to enter your own number and activate it using the confirmation code that came to your smartphone. nine0003
Viber main menu
1. Contacts are automatically transferred from the phone to the application. Contacts of friends and acquaintances who have the program installed appear instantly.
2. Viber Chat has a wonderful visual design. You can change the background at your discretion and mood. With the help of stickers, funny images, emotions are more accurately conveyed, and the message becomes brighter.
A very useful function in the form of an audio message. You can also send drawings. You can chat in a chat with several interlocutors at once. To do this, there is an icon of a little man with a “+” sign, which you should click on. nine0003
Viber is simple and convenient
3. Calls.
● Audio calls in Viber should be divided into two types:
1. Free (the phone is connected to the Internet)
Made between Viber users connected to the Internet. Remarkable savings through free communication.
2. Paid (to phone numbers) - calls via Viber Out
If the above conditions are not available, then calls to phones (landline or mobile) will cost quite inexpensively. For this, a special Viber Out application is used, which requires replenishment of the account. nine0003
● Video calls. If it is very important not only to hear, but also to see your interlocutor, a video call will be the best way out. The quality of the picture will be at the level, even if the Internet is somewhat slow.
WhatsApp or Viber
Each of these programs has its pros and cons, but if we talk about free calls, then WhatsApp does not provide such an opportunity, although it is indispensable for correspondence. Brilliantly simple and fantastically convenient - this is exactly what the Viber program is! It will provide significant savings on calls and SMS. To call via Viber, you only need access to the Internet. nine0003
Why choose? Install WhatsApp and Viber
The editors of uznayvse.ru hope that our article will help you master Viber. If you want to read more about how to chat for free, we invite you to the following article.
How to start chatting on Viber: a comprehensive guide for brands
The average person uses about 9 applications on their smartphone every day, and their number can reach up to 30 per month. Each application helps to solve a certain task, makes our life more convenient and comfortable .
Messengers play a special role in this variety of assistants - they have turned into a social network of the inner circle, where users communicate with friends and family, avoiding informational noise. Today, such interaction between users is becoming more interactive: standard text blocks are being transformed into a stream of graphic elements, sounds, animations, and videos. The number of useful operations that users can perform without leaving the chat is also increasing. nine0003
How can brands use this?
Messengers give brands a chance to become part of the inner circle of each of their target audiences. In order to achieve this goal, it is important to be as natural as possible in
communication, not to get out of the usual communication format for the user.
How to make friends with a user? Viber complex solution 360
To make brands' friendship with users strong and durable, Viber regularly expands its functionality and provides brands with maximum opportunities for interaction with customers: unobtrusive acquaintance of potential consumers with the product, involvement in constant communication, communication support and, if necessary, , returning the user to communication.
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Of course, the messenger will not replace all marketing tools. But it can become a reliable foundation on which friendship with the audience will be built.
The business model of brand interaction with Viber users covers all aspects and stages of audience communication, while it is based on the most native formats. For example, since February 2017, banner and video ads have become available to advertisers in the desktop version of the application. On the mobile version of Viber, you can also place ads on the sticker download page and after calls have ended. nine0003
Post-call advertising
The main stage of a company's interaction with users is engagement. The user gets to know the brand as closely as possible, learns its philosophy, and is imbued with its values. Therefore, along with traditional media advertising formats, Viber offers the use of stickers, chat bots, business chats and communities.
Everyone loves stickers. Therefore, communication through downloading a sticker pack is a logical and natural step.
In Belarus, Viber partners in this direction have already become such companies as Velcom, FC BATE-Borisov, LIDSKAE® and other major market players. This service is paid and is determined by the needs of the company, as well as the duration of the placement of stickers in the store. But despite this fact, business interest in stickers is only growing. And if earlier Viber released 3-4 sticker packs per month, now their number reaches several dozen. It is unlikely that the messenger would have been able to achieve such an effect if it were not for the unique opportunities that this service provides to companies. First of all, branded sticker packs help you stand out and provide users with exclusive content. Many Viber business partners choose the Free&Join functionality (after downloading the sticker pack userafter downloading the sticker pack user
automatically becomes part of the brand community), which allows you to increase user engagement, as well as increase the audience and the number of brand followers.
LIDSKAE® sticker pack
And bots are useful. Chatbots are an indispensable functionality in instant messengers. In Viber, with their help, users can solve everyday tasks and access information without leaving the messenger - order a bank card, pay for mobile services, utility bills. A few examples of successful chatbots:
● In the public account of the Russian Post, you can track the parcel or find the nearest branch, with the help of the public accounts of some banks, you can arrange an installment plan online. The chatbot of the football club BATE helps in buying tickets for matches, tells about the news from the life of the club and its players, it can be used to order and deliver food during the match directly to the stadium.
● In support of her tour, popular Ukrainian singer Tina Karol launched a chatbot that allows fans to follow her work, buy concert tickets and discuss the latest news in the singer's fan club. nine0003
● Priorbank was the first in Belarus to launch a payment chatbot that allows you to pay for the most popular services without leaving the messenger: mobile communications, the Internet, utility bills, traffic police fines and top up your account for service maintenance in the Beltelecom system.
Chatbot of FC BATE-Borisov in Viber
Communication with users on the principle of “1 on 1” is exactly the same as the usual dialogues of friends in Viber: the brand communicates with the audience on an equal footing — sends videos, photos, geo-tags. Any user can write a private message to the company account and receive the necessary response. This functionality helps brands achieve maximum intimacy with their audience and make communication more personal. nine0003
Communities
In March 2018, Viber introduced a unique feature - communities where an unlimited number of users can communicate at the same time. In the future, community administrators will be offered a certain monetization system, including through the advertising format.
The new functionality immediately attracted the attention of a large number of companies around the world. For example, the French football club Olympique de Marseille in their community invites fans to communicate with players and team leaders.
The most useful communities in Belarus were launched by the Ministry of Emergency Situations and the International Organization for Migration — official partners of Viber. Rescuers use the platform to report on emergency situations in the country and inform about weather disasters. And in the IOMBelarus community, users receive important information about traveling safely and staying abroad. nine0003
Community of the Ministry of Emergency Situations of Belarus on Viber
Additional benefits
Smartphone users are increasingly making purchases and discussing them with loved ones using the same devices. Today, brands have the ability to post catalogs of their products on Viber and generate communication with the audience in the messenger so that each message can be converted into a sale. By pressing just one button, a special menu with products opens. The user can examine the product, share a link with a friend, ask a company representative a question and, most importantly, make a purchase through a direct transition to the seller's website.
So far, this service is only available in the US, but the launch of a similar service is planned in other countries. nine0003
Shopping keyboard. Vibercommerce
People use instant messengers for personal communication. Integration into Viber is an opportunity for brands to present themselves outside the box and attract more attention than through traditional media. This is also confirmed by the results of advertising campaigns: the standard digital CTR metric for Viber is 3-5 times (and sometimes more) higher than the average market indicators.
About Belarusian Viber users
Viber in Belarus is a messaging platform with a fairly diverse audience. The user base of the application is people from 13 to 55+ years old, among which the ratio of male and female audiences is 54% and 46%, respectively. The most active part of users are men and women aged 25-35. nine0003
An analysis of user activity shows that, on average, a Belarusian spends more than 30 minutes a day on Viber, during which he manages to send about 20 messages.
