How to add call button on instagram

How to Add a Contact Button to Instagram (+ Why You Should!)

Instagram has a feature to make it easier for your followers and prospective customers to get in touch with you on social media: a dedicated contact button!

This button has the power to turn into multiple call to action buttons, like “call” “email” and “contact.” That gives you complete control over how your followers and prospective customers can interact with your business!

We’ll explain how to add a contact button to your Instagram, how to customize it for your existing account, and all the tips and tricks you need to know for each of the CTA buttons below!

Instagram Contact Button Basics

If you’re wondering how to get the contact button on Instagram, you’re not alone! Finding and editing this feature just takes a little digging into your profile settings. You’ll also need an Instagram business account!

To edit the contact button, simply go to your profile, select “Edit Profile” and tap the “Contact Options” under the Public Business Information section.

If you have multiple preferred communication lines, you can add all of them to pop up on a menu under the “Contact” action button on your Instagram profile.

If you prefer to have a specific call-to-action, you can set up an “Email” or “Call Now” button!

Having your contact information right at your followers’ fingertips can keep them from getting frustrated while trying to find a way to communicate with you!

Here’s how to add the various Contact action buttons on Instagram.

How to Add the Email Button on Instagram

If email works best for your business, you can create an Instagram button for email specifically.

While you’re busy at your computer, your customers can click your Instagram email button from right inside the Instagram app, and you can email clients quickly!

Here’s how to set your Contact button to say “Email”:

Open your profile on Instagram
Select “Edit Profile“
Select “Contact Options“
Add in your preferred email address
Remove your phone number
Remove your physical address
Tap “Done“

When you have only one form of contact listed, your Instagram contact button will change to reflect that method of communication. In this case, the button will now read “Email.”

How to add the Call Button on Instagram

Wondering how to add call on Instagram? The steps are actually super easy.

If you’d like your customers or followers to have a direct “Call” button, navigate to your Instagram profile > Edit Profile > Contact Options. Then add your phone number and remove email and physical address from your contact options.

With only one form of contact listed, the Instagram contact button on your profile will now read “Call.”

This is especially handy for followers wondering how to call people on Instagram.

When you have multiple contact options hidden under the contact us button, they might not realize that the option is there, and might never reach out. 😢

How to Remove Call from Instagram Business Contact Options

If phone calls just aren’t your thing, you can also remove that click to call button. (Phew) 😅

This works similarly to setting up either the Email or Call button. Just go back into your “Contact Options” and remove your phone number. After you hit save, it will no longer show on your profile – ta-da! ✨

In fact, you can hide all of your contact options easily by going to Edit Profile > Profile Display > Display Contact Info.

This handy toggle switch allows you to hide your contact details at any time, or show them! Just toggle the switch and tap Done.

You can change this any time on your Instagram business profile!

Have you tested out all the contact options available for your business profile? Try testing this feature if you have more than one contact option. This will help you find the right fit for your followers!

Let us know if you have any questions below, we read every comment and are happy to help!

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UPDATED: How to add the CONTACT button to your Instagram account in seconds

Estimated read time: 3 minutes

You might be interested in this article if you are:

A social media marketer

A business owner who uses Instagram to get leads

An Instagram content creator who wants to build an audience and interact with that audience

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May 9, 2017 update

A reader emailed to ask how you add DIRECTIONS. Here’s how: Click on EDIT PROFILE from your account page. Then CONTACT OPTIONS (see below).

Then click on ADDRESS and add the address that you want people to get directions too:

May 2, 2017 update

It appears the 2017 layout was short-lived and has reverted to just one button (see July post below). But you can now allow people to text, call or email you. Read below on how to set that up!

April 2017 update The information written below in 2016 is still accurate but the layout has changed just a little bit and Instagram has added another feature.

Here’s how it looks now:

So you now get a “call” and “email” button. And alternative to the “call” button you can get a “text” button, because really who calls without texting first anyway?

Here is how to get it:

Click on “edit profile” then “contact options” and then on your phone number:

There you can pick whether you want that function to allow people to call you or to text you.

Here’s how that looks once it’s set up:

July 2016 post

As of late July 2016, you can add a contact button to your Instagram account. That’s great news because it makes it so much easier to be contacted by our Instagram community.

Of course, there can be downfalls, too. What if trolls call or email? Block them, would be my answer.

Once you get the contact button you can give people the option to call you, email and even give them directions to your business. Be aware the entered phone number and email are public.

It takes a few steps for most of us before we get the button. Let me walk you through them. I’ll assume you have a personal Instagram account. You’ll have to switch this to a business account. This function is for businesses.

Recommended reading by Christoph:

How Instagram helps us catch shareable moments

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Since I often get speaking, training and other business requests through social media, I felt this would be good for my content marketing business.

Step 1 – go to Settings and “Switch to business account.”

Step 2 – Connect the account to the corresponding Facebook page. If you don’t have a Facebook page, go set that up first. It’s required.

Step 3 – add phone number, email and address if you have a store or office

Be sure to only add what should be publicly displayed.

That’s all. You are all set. Good luck and I hope this works for your business. If not, it’s easy to switch back to a personal account. Go to SETTINGS and click on “switch back to personal account.”

Follow me on Instagram here.

Heather Howell shared on Twitter with me on July 29, 2016, that this is not yet available in Canada where she’s located. Thanks for letting me know.

More features that come with a business Instagram account:

You also get Insights with this type of account and can easily promote a post.

Listen to my podcast

How to make buttons on Instagram: call, write, how to get there, action button

Buttons in the profile header on Instagram will make the client's way to the office or salon even shorter, he can just call or send an email right away. Which in general will make the promotion more effective.

After reading this article to the end, you will be able to add and configure link buttons on your Instagram in 5-10 minutes. We will also tell you what an “Action Button” is and how to make it.

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Read also : How to add a link to WhatsApp, Viber on Instagram

What buttons are on Instagram

To use all the possible buttons on Instagram, you need to switch to a business account or connect an author account. After that, extended functionality will be available to your profile, including buttons.

But to avoid confusion, let's first look at what buttons can be on the profile page.

Buttons visible to the authorized account owner:

Edit profile;
Promotions;
Statistics;
And those that other users see (action button, contacts).

Buttons that users see when visiting the account:

Subscribe or Subscriptions;
Write - allows you to write directly to Direct;
Contacts - when you click on it, a panel appears with the buttons "How to call", "Email" or "Write SMS";
Down arrow button - shows recommended accounts.

Understanding how to properly configure the buttons that are visible to the visitor of your page.

How to add buttons to Instagram

Buttons "How to call", "Write SMS", "How to get there"

After switching to a business profile, you can add or change communication methods in the settings. Click "Edit profile" and go to "Methods of communication".

Here we indicate the data whose buttons you want to add to the profile.

Company e-mail address - if specified in the profile, the button "E-mail" will appear. address" and your e-mail will be displayed, to which users can write.
Company phone number - if you specify in the profile, the button "How to call" or "Write SMS" will be displayed, depending on your choice.
Company address - if specified in the profile, the button "How to get there" will appear or the specified address will be displayed at the end of the profile description.

1 of 3

Please note : If you enter your email and phone number, the "Contacts" button will be displayed in the profile, when clicked, a panel with the "How to call" and "Email" buttons opens. address".

Action Button and Big Subscribe Button

Under the main communication methods, below there is an additional Action Button option. If you set it up, then you will be able to connect online registration and booking, another button will appear in your profile, and the “Subscribe” button will become large.

Now you can use the services of only some services that allow you to connect an action button. And to set it up, you must have an account in his system. The problem is that most services do not work in the CIS and Russia, and there are only a few options: SimplyBook, Setmore and Acuity Scheduling.

Accordingly, to use the "Action Button":

Go to one of these sites, register and create your company page.
Copy the link to the created page.
In the settings for communication methods, click Add Action Button.
Specify the desired resource and select the action button.

1 of 4

The following buttons are currently available: Register, Book, Buy a ticket . It is possible that only buttons in English will be available to you - Instagram is such Instagram.

Button statistics

Depending on the selected buttons, statistics for them will be available. To view it, go to the Instagram account statistics section from the main profile page or from the main settings menu. Open the "Actions" tab and scroll down to the "Interactions" section - all the statistics for the buttons will be shown there.

Conclusion

Well, now we figured out how to set up and add the necessary buttons to your Instagram page. If the article was helpful, share it with your friends on social networks!

Useful links :

Game ideas for Instagram followers
How to do competitor analysis on Instagram
10 services for analyzing statistics on Instagram
How to write a greeting post

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Button Call on Instagram: how to make or remove

Action button appears when connecting a business account. In the title, you can specify any type of interaction between the client and the owner of the page: Call, Go to the site, register and open the catalog. It is also possible to remove the "Call" button on Instagram through the Facebook settings.

Table of contents

Add a button to call to Instagram
How to remove the "Call" button
The "Call" button does not work - a solution to the problem call Instagram
There are two ways to connect actions on the social network: go to the settings of the linked Facebook profile or put in the profile: “How to call”.

In the second case, the business account must be enabled in advance. Contact details are indicated when connecting services or after setting them up. Two types of buttons are specified in the parameters: "How to call" and "How to send SMS".

How to make a call button on Instagram:
1. Go to your Instagram profile.
2. Go to settings - Move to the bottom of the list.
3. Switch to business profile - Specify settings for the new account.
4. Link the page to Facebook.
5. Indicate in the means of communication: Mobile number.
If a business account is already connected, you can add a call button on Instagram in the following way:
1. Go to "Edit profile".
2. Communication methods - a new window will open.
3. Enter the number in the corresponding line.
4. Select type: Call or Send SMS.
5. Save changes with a tick in the upper right corner.
A button will appear on the page: “How to call”, and if there were already action keys, then: “Call”. Upon transition, the client or visitor of the page will be redirected to a standard application on a smartphone: Enter the number. The previously specified phone number and the option to start a call will appear on the screen.

How to remove the "Call" button

Removing the "Call" button on Instagram is as easy as adding it. The function is available through the linked Facebook account and the Instagram app.

Once logged into their account, the user must return to "Edit Profile" and simply remove the contact method. Through Facebook - go to the business page settings.
1. Log in to your Facebook account via PC.
2. Go to a business community or page.
3. Press: "Settings" - Instagram.
4. A window and the user's contact information will appear.
5. Edit - change the ways of contacting the company.
6. Save data.
If the profile was linked incorrectly, the "Edit" button will not appear. In this case, you need to go to the Instagram settings through the mobile application and delete it through editing the profile.

Another way to remove the "Contact" button on Instagram is to disable your business account. In the app settings, scroll through the list: Disable business profile. When you go to your personal page, information about statistics and current promotions are deleted, with the funds returned to your account.

The "Call" button does not work - solving the problem

There are three reasons why "Call" or "Contact" is not set:
- contact details are filled incorrectly. The profile owner entered old information or the number is incorrect;
- Facebook connection was not successful. You need to re-enter the business page settings and link the two accounts;
- more than three ways to contact. On Instagram, you can add up to three buttons to contact the business or site owner.
In the first case, the user needs to fill in the information correctly by checking the validity of the number or email address. In the second - check the connection settings. For the button to be active, with additional keys: delete the rest of the contacts and, if necessary, fill them in again.

You cannot delete all contacts in the profile, but only edit or leave one option. For example, delete information about email and old phone number. The address does not affect the action buttons if it is not specified on the map. When indicated: "How to get there", then this section should be edited or replaced by any other method of communication.

What is the "Contact" option for

By adding the "Contact" button on Instagram, the page owner aims to:
- get feedback and customers. View the number of users who are interested in a product or service;
- find regular customers and provide an easy way to contact;
- track the number of people who clicked on the "Action" button.
To see the number of those who used a mobile number, you need to rely on third-party tools. The Eventbrite service has this functionality, with traffic indicators from Instagram.

This option is useful for site owners, online stores, advertisers, public institutions and companies. It is also popular among bloggers and those who are looking for income through social networks. For the "Action" button, it is recommended to set a work mobile number, not a personal one. Since the profile is open and the business account settings are specified, it is not uncommon for customers to call randomly or as a joke.

By providing a personal number, the owner may become a victim of fraud or account hacking. The number must not match the one that was specified when registering the profile on Instagram.

How to correctly fill in contact details

To design a button, the user just needs to go to the business profile settings. Unlike previous versions of Instagram, in the update, editing the means of communication has become easier. Almost all functions are located in the "Edit profile" section and do not require going to Facebook.

How to fill in the data:
- indicate the name and surname by which customers can apply;
- add hours of operation or calls. Specify in the section: About me;
- enter a link to the site, if it exists;
- add an additional number to the description for customers with another carrier.
Contact mobile and registration may differ. This does not affect the social network login data.

When filling in the information in the edit menu, be sure to indicate the country.

To edit information:
1. Go to Edit Profile.
2. Press: Company contact methods - Change number.
3. Select a country or enter in the search.
4. Save.
In addition to filling in the data about the country, indicate in the "Address" section the geographical location of the company or institution. This will help weed out clients from other countries or who are not potential clients.
It is possible to remove the "Call" button on Instagram only if it is not the only one on the page.
Learn more