How to accept message requests on instagram


How to See Message Requests on Instagram and Manage Them

  • It's easy to see message requests on Instagram if users you don't follow send you a direct message. 
  • When users who you don't follow send you direct messages, their messages will appear as message requests that you can accept or decline. You can also block their account from the same screen.
  • Message requests aren't marked as seen unless you accept it.
  • This story is part of Business Insider's Guide to Instagram.

Users who you don't follow are able to send you direct messages on Instagram. 

Unlike messages sent by your contacts, these messages appear as message requests in the Instagram direct message folder. 

Here's how to see message requests on Instagram.

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How to see your message requests on Instagram, and manage them

1. Log into your Instagram account. On your Instagram feed, select the arrow in the top right corner. This will display your direct messages. Note that the arrow will have a red number above it to indicate messages that contacts have sent you. When a user who you don't follow sends you a message, the arrow will remain white.

2. Message requests will appear on the right side immediately underneath the search bar.

3. Click on the "# request" text to open up your message requests.

You will see the number of request message at the upper-right hand corner. Kelly Laffey/Business Insider

4. Select the message by clicking on it.

5. Here, you'll be prompted to "Accept," "Delete," or "Block" the message and user. Note that message requests aren't marked as seen unless you accept it.

6. Hit "Accept" to respond to the message. If you hit "Decline," the message will disappear.

7. If you hit "Block," you can then opt to ignore the message, block the account or report the user. By ignoring a message, you won't be notified when they message you directly, but you can still access the chat from the user's profile.

You can choose to ignore, block, or report the user. Kelly Laffey/Business Insider

 

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Instagram Has A Secret Inbox For Message Requests — Here's How To Find It

Tech

Find *everyone* who slid into your DMs.

by Kaitlyn Wylde

Updated: 

Originally Published: 

Ivan Nadaski/Moment/Getty Images

Despite how many notifications you might have enabled on your phone, there could be more hiding in Instagram's secret inboxes. Not familiar with Instagram's Message Request inbox? The feature is not dissimilar to the "other" inbox on Facebook — you know, the place where you find long lost messages from distant relatives and people you have no mutual friends with and maybe met at a bar in Before Times.

Instagram's special filters are for messages coming from accounts you don't interact with, i. e. people who are likely strangers or potentially bots or scammers. Since Message Requests don't trigger notifications, they may go unnoticed for quite some time. But since you probably want to know who's sliding into your DMS, here's how to get acquainted with your inboxes so that you don't miss the messages you do want to see, and can easily delete the messages you don't. Keep in mind that to ensure that messages that you do want to be notified about are not hidden, you'll want to check your inboxes regularly.

Your Instagram DM inbox will show up a little differently depending on if you have a regular or professional account. With regular accounts, you'll see if you have any message requests by toggling to your messages, and clicking on any "message request" fine print at the top of the page. (If you don't have any message requests, this notification won't show up.)

Screenshot via Instagram

If you have a professional account, you'll see three options: Primary, General, and Requests. The primary inbox is the only inbox that you will automatically receive notifications for. Think of this inbox as your main DM hub. If you prefer to minimize your notifications, you can turn them off in Settings, which will make it so that you only see you have new Primary messages when you're on the app — the message icon on the upper right hand corner will have a pink number with the amount of unread messages you have. Messages will automatically live in your Primary inbox if they're from people you follow.

The General tab like a holding cell for messages you don't want to deal with right now. They might be messages that you want to keep unread until you have the time to address them, or messages from people that you don't know, but plan on looking into at a later date. You can move messages or threads from Primary to General by tapping the information icon on the upper right corner of the message thread, and then tapping "Move to Primary." You will not automatically be notified about messages in this folder, but if you want to be, you can turn notifications on in Settings.

Screenshot via Instagram

When someone who you don't follow messages you, it will go into your All Requests folder — the most secret folder of them all. You can find this to the right of the Primary and General tabs. You can either accept or deny these requests, and they won't be marked as “seen” until you accept them, meaning, if you see a preview of a message from someone you don't want to engage with, they won't know that you've seen it. While this folder can hold spammy messages you'll decide not to accept, it's also the place a message from a potential new friend you don't have mutuals with will go.

If you find someone in your Request folder who belongs in your Primary folder, you can move it into your Primary or General tabs so they don't get lost in the shuffle again. To sort your requests, you can tap the filter button in All Requests and then tap Top Requests. If you have any requests from verified accounts, or accounts that Instagram thinks you might know, they will show up here and be organized by importance, not date. To clear this tab, you can accept, delete, or block.

This article was originally published on

How do I view messages received via Instagram Direct?

Help Center

Instagram features

Direct messaging

You can view and manage Direct messages on the Instagram app for Android and iPhone, and the Instagram Lite app for Android.

How can I view a received Direct message?

Instagram app for Android and iPhone

Tap the or icon in the top right corner of the feed.

Click on the desired conversation.

instagram.com in a mobile browser

instagram.com in a desktop browser

Instagram Lite app for Android

Why can't I see a Direct message in my chat list?

If the person you follow sends a message, it will appear in the chat list.

If a message is sent by someone you don't follow, it will appear in your inbox as a message request. To accept or decline a message request:

Instagram app for Android

Tap the or icon in the top right corner of the feed.

Select Requests.

Touch and hold a message.

Select Delete or Accept. You can click Remove All at the bottom of the screen to reject all requests at once.

Instagram app for iPhone

Tap the or icon in the top right corner of the feed.

Select Requests.

Swipe left on the message.

Select Delete or Accept. You can click Remove All at the bottom of the screen to reject all requests at once.

instagram.com in a browser on a computer

Instagram Lite app for Android

If you accept someone's message request, all subsequent messages from that person will immediately go to the chat list.

Learn more about how to manage correspondence requests and report offensive messages.

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Terms of use

Privacy

How to view and disable

messages for correspondence on Instagram Instagram pays great attention to security and comfort issues for its users. Correspondence on Instagram is also governed by community rules, and the rules for its conduct are determined by the settings of the social network.

To reduce the risk of receiving a nasty or offensive message, Instagram has developed a message request feature.

What does a message request on Instagram mean?

Where the message sent to you goes depends on whether you follow the person or not.

In the first case, it is assumed that by subscribing you have expressed interest in and trust in the content of the account. Therefore, a message from him will immediately fall into the list of chats.

In the second case, if a person whom you did not follow writes to you, the message will appear in the correspondence requests. Thus, Instagram protects its users from receiving potentially unpleasant information.

How to view correspondence requests

To view correspondence requests:

  • click on the Direct icon in the upper right corner of the ribbon:
  • select the “Requests” tab:

You will receive a list of correspondence requests. Those of them that Instagram automatically regarded as unpleasant and unwanted immediately fall into the hidden requests section:

You can trust Instagram to filter such requests, or you can configure it yourself by selecting the “Change preferences for hidden words” function:

Inside it, you can set protection against offensive comments and requests to correspond, or hide comments and requests that you do not want to see by creating a custom list of words, phrases and emoticons.

After examining the correspondence request, it can be accepted, blocked or deleted. To do this, you need to:

  • go to the message request,
  • apply the action from the list at the bottom of the screen: “Accept” (the message will be added to the chat), “Delete” (the request will disappear from the list), “Block” (block the account or complain on him):

Instagram provides a one-time option to clear your Direct from all correspondence requests. To do this, select the “Delete all” option in the list of requests:

How to disable correspondence requests

If you do not want to receive correspondence requests at all, you can disable them:

  • ” on the main profile page:
  • select “Privacy”:
  • scroll down to the “Messages” section:
  • here you can turn off message requests from followers: in the "Your followers on Instagram" section, check the box "Do not receive requests" and then click "Update settings":
  • or disable message requests from accounts that are not following you, similarly by selecting the “Do not receive requests” button for the “People on Facebook” and “Other Instagram users” groups.

In message management, you can turn off message requests from group chats that you don't follow. To do this, in the “Who can add you to groups” section, select “Only people you follow on Instagram”.

How to unblock chat requests

If you don't receive new notifications in chat requests, you probably have this feature disabled.


Learn more