How to send bulk sms via whatsapp


Is it possible to send bulk messages via WhatsApp?

Index

  • What are bulk messages?
  • It is recommended to create bulk message campaigns with WhatsApp?
  • How can I create bulk messages on WhatsApp?
  • How to send massive messages with Callbell
  • Final Recommendations

Sending bulk messages has always been considered an excellent opportunity for small and large companies that come to life within the many versions of WhatsApp, as it allows them to quickly send messages to all customers, share promotions, give relevant information, or highlight special events.

This functionality is, without a doubt, extremely attractive and at Callbell our customers ask us every day if we also use this feature to subsequently use it for their activities. This explains the purpose of this article in which we will teach you, in detail, this possibility: how to send bulk messages with Callbell.

First of all, we must clarify that not all platforms offer the bulk messaging feature, since it is a fairly sensitive topic and WhatsApp, in most cases, considers them spam; however, there are ways to use this type of functionality, despite WhatsApp penalizing and monitoring it constantly, so, in a sense, you have to decide whether or not to take this risk.

It must be said that the only way to send mass messages via WhatsApp or WhatsApp Business is to create a list of contacts, and forward the message you want to send.

What are bulk messages?

Bulk messages are a form of communication and dissemination used to attract, retain, disseminate, and carry out promotional campaigns for a specific product, service, or anything we wish advertise. Currently, this feature is used by thousands of companies to promote their services, products and offers to a large number of users, in no time at all. This type of campaign can be implemented on multiple channels, email is the most popular one; however, there are currently new ways to send bulk messages with apps like WhatsApp or Telegram.

In fact, with WhatsApp you can send bulk messages by creating a pre-established contact list to whom simply send the message.

It is recommended to create bulk message campaigns with WhatsApp?

We at Callbell do not recommend using the bulk messaging function provided on WhatsApp, because WhatsApp is an app intended as private messaging platform and does not favor the sending of bulk messages at all. Even though WhatsApp has this feature, it does not mean that we can take advantage of it and repeatedly send bulk messages.

This means that we need to use this function with caution. In fact, WhatsApp prohibits SPAM messages, the promotion of products, services, or mass sales, as it can be invasive and annoying for users who use the app, and it is for this reason that we do not recommend its use.

Furthermore, if you decide to use this function, you may be subjected to reports by users who consider your messages as SPAM, thus causing the closure of your account and the blocking of your phone number which, as we all know, is essential for every business. You should also note that, if you decide to use a multi-agent service provider in the WhatsApp Business API, the bulk messaging function will be extremely expensive, and you might be able to only send predefined message templates, without having the possibility to modify them.

How can I create bulk messages on WhatsApp?

To create bulk messages on WhatsApp without having to use an external service provider via the API, you just need to follow these steps:

1) Open WhatsApp or WhatsApp Business.

2) Go to the Chat screen> Menu button> New List.

3) Write the names of the contacts you want to send the message to or press the + button to select them directly from your contact list.

4) Press OK.

5) Press Create.

There you go! All recipients will be grouped into a single list. Next, you will need to create the message you want to send and it will reach everyone in no time. Remember that if they reply, only you will be able to see the message.

It is very important to note that only contacts who have your number saved in their address book will receive your bulk messages. If one of your contacts does not receive the bulk messages, check that they have your phone number saved in the address book; Bulk lists are a way to send a single message to multiple recipients, as WhatsApp warns before sending it.

Another way to send massive messages is through the API and a messaging service provider such as Callbell, where you simply have to select the contacts you want to send the message to, compose it and send it. This function may differ slightly depending on the provider connected to the API.

We muse note that Callbell does not offer the bulk messaging function due to the restrictions and sanctions that WhatsApp has in this regard.

How to send massive messages with Callbell

Callbell has also recently integrated the bulk message function for WhatsApp, with which our customers who use the WhatsApp Business API will be able to reach many users.

The most interesting difference between broadcast messages sent by WhatsApp API and traditional broadcast messages (those available for free on the WhatsApp App or WhatsApp Business) is that it is also possible to send a predefined message to all senders who have not saved your company number in the address book. The message will then be received by all users in the mailing list. In this way it will be possible to communicate with a large number of users (there is no limit of 256 contacts per sending), to thus effectively promote the company’s products or services.

To send a broadcast, you must first be a Callbell customer, with an active WhatsApp API account. You will then have to complete this short form . Once received, a member of our team will quickly contact you to share the cost of the service and schedule the shipment.

Although WhatsApp was created as a private messaging app, therefore useful for communicating personally with each user, it allows the sending of mass messages aimed at promoting, selling or disseminating company information.

If you decide to use this feature, keep in mind that it is always important to have obtained the users’ consent to receive your communications, otherwise you risk that the number will be blocked as it is considered spam. WhatsApp, after several reports from users, may decide to temporarily block the number.

You can find more info on our dedicated knowledge base.

Final Recommendations

We know that this is a feature that you would like to have, however, as a final recommendation, we advise you to not use it as it could lead to serious problems, including your phone number being blocked. For this reason, we invite you to try the WhatsApp Business API with a multi-agent team that can take care of your customers, sending all the messages you want with greater security and efficiency.

If you are interested in learning more about this and understanding how to use the WhatsApp Business API, you can open a free account with Callbell and try all the benefits we have reserved for you. You can also see how Callbell actually works by signing up for our weekly webinar here.

Frequent Questions

What are bulk messages?

Bulk messages are a form of communication and dissemination that is used to attract, retain, disseminate and carry out promotional campaigns for a product, service or anything you want to communicate. It is currently used by thousands of companies to advertise their services, products and promotions to a large number of users in a very short time.

This type of campaign can be implemented in various one media, email is the most popular ; however, currently , there are new ways to send bulk messages with WhatsApp or Telegram-style apps.

With WhatsApp you can send bulk messages by creating a distribution list with pre-established contacts and then sending it quickly and easily. Please note that we at Callbell do not recommend this action, as it is goes against WhatsApp policies.

Is it advisable to do bulk messaging campaigns on WhatsApp?

Callbell does not recommend using the bulk-messaging feature of WhatsApp, since the app was created as a private messaging platform and does not favor at all bulk messaging. Even though WhatsApp has a message transmission function, it does not mean that we can take advantage of it and send bulk messages at all times.

This means that we need to use this feature with caution. On WhatsApp it is currently forbidden to send SPAM messages, product, services or batch sale promotions, since they may be invasive and annoying to WhatsApp users, and it is for this reason that we do not recommend using, at all. Moreover if you decide to use this feature, you may also expose yourself to a user who labels your message as SPAM and reports you to WhatsApp, thus causing your account to be deleted and your phone number blocked, which, as we all know, it is very important for a company.

Alan Trovò

About the author: Hello! I am Alan and I am the marketing manager at Callbell, the first communication platform designed to help sales and support teams to collaborate and communicate with customers through direct messaging applications such as WhatsApp, Messenger, Telegram and Instagram Direct

How to Send Bulk Messages on WhatsApp

Looking to send a WhatsApp bulk message to your customers? This blog is for you. We will discuss why you should use WhatsApp API for bulk messaging. We will also show you how to create a WhatsApp bulk message list and how to send bulk messages on WhatsApp API. Plus, you’ll learn the rules that govern WhatsApp bulk messaging.

How to Send Bulk Messages on WhatsApp: Micro & Small Businesses

Both the WhatsApp Business App and WhatsApp API support bulk messaging. In general, the WhatsApp Business App suffices for micro and small businesses. It’s free, straightforward to use and doesn’t rely on external software to send broadcasts.

Micro-small businesses can use the WhatsApp Business app to send bulk WhatsApp messages

How can I create bulk messages on the WhatsApp Business App?

  1. Open the WhatsApp Business App.
  2. Go to the Chat screen> Menu button> New List.
  3. Type the names of the contacts you want to send the message to or press the + button to select them directly from your contact list.
  4. Press OK.
  5. Press Create

But the WhatsApp Business app is not a viable option for medium or large enterprises due to the app’s limitation of 256 contacts per bulk message. If you are an SME or enterprise looking to send a WhatsApp bulk message, the best choice is WhatsApp API.

How to Send Bulk Messages on WhatsApp: SMEs & Enterprises

Whatsapp API lets you send a WhatsApp bulk message to a much larger audience without the 256-contact limitation. Plus, it comes with advanced features such as multi-user functionality and broadcast scheduling.

Get a WhatsApp API account and WhatsApp bulk message software to send a WhatsApp blast message

You need two things to send a WhatsApp bulk message with WhatsApp API — a WhatsApp API account and business messaging software. WhatsApp API accounts can be acquired from a WhatsApp Business Solution Provider (BSP) or directly through Meta.

On WhatsApp API, companies are required to use a Message Template to send a WhatsApp bulk message, which may include non-transactional content. However, they need to comply with WhatsApp’s Business and Commerce policies. Violation of WhatsApp policies may affect your ability to send messages.

How to send bulk messages on WhatsApp without getting banned

Now that you’ve learned the basics of WhatsApp bulk messaging, we’ll walk you through the process of sending a WhatsApp Bulk Message with 360dialog WhatsApp API and respond.io as a messaging inbox.

How to Send Bulk Messages on WhatsApp: Import a Contact List

The first step to sending a WhatsApp bulk message is to import a contact list to the platform. Here’s how:

  1. Navigate to the Contacts Module. Then, click on the dropdown icon in the Add Contact button.
  2. Click on Import Contacts.
  3. Download the sample CSV file if you don’t have one.
  4. Fill in the CSV file with Contacts’ data.
  5. Upload the CSV file.

Here are some tips for importing contacts: Categorize the Contacts in the CSV file by assigning tags to them. For a smooth Contact import process, make sure that Contacts’ phone numbers are in the international format with country and area codes.

Import contacts to a WhatsApp bulk message sender

You’ll be notified via email once the import process is complete. The next step is to create a Message Template.

How to Send Bulk Messages on WhatsApp: Create a Message Template

Message Templates need to be approved by WhatsApp before they can be used for sending a WhatsApp bulk message. Some BSPs like 360dialog allow you to create and submit Message Templates directly from respond.io. Conversely, Twilio users must create Message Templates in the Twilio console and add them to respond.io manually.

On respond.io, you can view the status of your Message Templates. There are three statuses - Submitted, Approved and Rejected. If a Message Template is rejected, you’d be able to find the reason for its rejection in the platform. You can edit and resubmit rejected Message Templates for approval.

Managing Message templates on respond.io

Apart from this status, WhatsApp API provides another quality insight called quality rating. Being blocked by customers will result in a drop in the Message Template’s quality rating. Check out these best practices for maintaining a High quality rating.

Once an approved Message Template reaches a Low-quality rating, it will be assigned a Flagged status. The status will switch to Disabled if the quality rating does not improve in seven days. You can’t send or edit Message Templates that have a Disabled status.

Special Message Templates let you send bulk WhatsApp messages with interactive buttons and media files

With a 360dialog API account, businesses are able to create WhatsApp bulk messages with Interactive and Multimedia Message Templates. An Interactive Message Template contains Call-To-Action or Quick Reply buttons, while a MultiMedia Message Template supports text, images, videos and PDF files.

After creating your Message Template, it’s time to put it to use and send a WhatsApp bulk message to your customers.

How to Send Bulk Messages on WhatsApp: Create a WhatsApp Bulk Message

To send a bulk WhatsApp Message, navigate to the Broadcast Module and click on Add Broadcast. Then, name the broadcast and choose WhatsApp as the channel.

Respond.io Tags make targeted WhatsApp bulk messages easy. You have the option to send a WhatsApp bulk message to Contacts with any of the chosen Tags, or to those with all chosen Tags. Alternatively, you can send it to all your WhatsApp Contacts.

How to send bulk WhatsApp messages using a bulk WhatsApp message sender like respond.io

We’ve made it easy to comply with Whatsapp's opt-in policy through the only send to contacts who interacted with this channel before checkbox. By ticking the box, the WhatsApp bulk message will only be sent to contacts who have previously interacted with your WhatsApp channel.

To compose the WhatsApp bulk message, choose a Message Template and customize the Placeholders. You can further customize Interactive and Multimedia Message Templates with media headers, Quick Reply buttons or Call-to-Action buttons.

You can choose to send a WhatsApp bulk message right away, or schedule it for a specific date and time. Optionally, send a test WhatsApp bulk message to yourself or a Contact of your choice to make sure that it works properly.

Respond.io is a full-fledged bulk WhatsApp sender

One thing to note: if you send WhatsApp bulk messages to a large number of recipients, they won’t be delivered all at once. The Contacts' country codes and numbers determine the order in which WhatsApp bulk messages are sent. Country codes with lower numbers will be put at the front of the queue.

WhatsApp API has several measures in place to prevent businesses from misusing its bulk messaging feature. Let’s take an in-depth look at them in the following section.

What You Need to Know Before You Send a Bulk WhatsApp Message

To protect its users from spam and encourage high-quality bulk messages, WhatsApp has introduced phone number tiers, phone number status and phone number quality ratings.

Phone Number Tiers

The number of recipients you can send bulk messages with WhatsApp API depends on your phone number tier. The higher your phone number tier, the more unique Contacts you can message in a rolling 24-hour period.

Increase your phone number messaging limits to send bulk WhatsApp messages to a larger audience

To send bulk WhatsApp messages to a large audience, you need to upgrade the WhatsApp phone number tier. In order to do so, send twice the number of messages allowed in your current phone number tier within seven days.

Phone Number Status and Quality Rating

Phone number status and quality rating can affect your ability to send a bulk message on WhatsApp. To send WhatsApp bulk messages without restriction, a phone number’s status must be Connected.

When your phone number is reported or blocked, its rating will drop to Low. Subsequently, its status will turn to Flagged. While in the Flagged status, you can’t upgrade your number’s messaging tier. If the quality rating doesn’t improve in seven days, the status will return to Connected but a lower messaging limit will be imposed.

Phone number status can affect your ability to send WhatsApp bulk messages

Your number will get a Restricted status if it reaches its messaging limit while having a poor quality rating. A Restricted phone number can only respond to inbound conversations - it won’t be able to send WhatsApp bulk messages to new unique Contacts.

To ensure a good quality rating, you should only send high-quality WhatsApp bulk messages relevant to your Contacts.

What’s next?

We’ve covered everything you need to know about WhatsApp bulk messages. To get started with WhatsApp bulk messaging, sign up for a respond.io account and apply for 360dialog WhatsApp API.

Further Reading

Want to learn more about WhatsApp API? We recommend the following articles:

  • WhatsApp Marketing: Guide to a Successful WhatsApp Campaign
  • How to Get a WhatsApp API Account
  • How to Use respond.io as a WhatsApp CRM

How to send a message via WhatsApp without saving the recipient's number in contacts (Updated: two more ways)

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Use Google search when it was necessary to write in WhatsApp to a person whose number we would not like to store in the contact list on our phone. You can, of course, add it to your contacts, and delete it after sending the message, but there is an easier and more reliable way to do this. nine0003

For this you will need:

  • Whatsapp app installed on your smartphone or tablet;
  • Any web browser.

To send a message to a subscriber whose phone number is not in your contacts list, you need to do the following:

Open any web browser on your smartphone and enter the following address in the web address or search field:

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https://api.whatsapp.com/send?phone=хххххххххх

where ххххххххххх is the phone number of the recipient of your message in international format with the country and operator code, but without the + in front of it. For example: 19123123123 for the USA, 7

312312 for Russia, 380982312312 for Ukraine, etc. In this case, you will be redirected to a page where you will be prompted to send a message via WhatsApp to the number you specified:

All you have to do is confirm your consent to send a message to the number you need, and then dial it in the opened WhatsApp application text and send in the same way as you do when sending messages in chats with recipients from your Contacts. nine0003

The sender's number will not be saved in Contacts.

Added 09.04.2020:

Method 2.

If the first method seems inconvenient for you, you can use the free application of Click to Chat [Small, No ADS] , which, which, which, which is, which, which, which, which, which, which is, which, which, which, which is, which, which, which, which, which, which, which is as its name suggests, it is small in size and will not bother you with ads.

Essentially, this application does the same as described above, but offers a more user-friendly interface. All you have to do is enter the phone number you would like to send a message to and click on the "Open WhatsApp" button

Download Click to Chat [Small, No ADS] from this page Google Play Market

Added 18.01.2022: 9000 9000

You can also use the possibility of interchange of messages without preserving the recipient number , which is provided by the application Whatsdirect , whose name in the Google Play Store speaks for itself: Whats direct - chat without saving the number.

Very easy to use:

1. Enter the number of the recipient you want to send the message to.
2. Enter the text of the message and click on the "send" button.
3. You will be redirected to the official WhatsApp application, after which a chat window with the specified number will be created in it.

Of course, WhatsApp must be installed on your device.


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How to send a WhatsApp message to a number not in your contact list

Today, WhatsApp is the most popular and convenient messenger with one drawback: it does not have the ability to send a message to a subscriber number that is not in the contact list.

July 04, 2021 Messengers

2 minutes, 18 seconds read nine0003

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Messengers

Unfortunately, there is no official method to send a WhatsApp message to a number not in your contacts list. Therefore, we will talk about convenient, but covert ways to send messages so that you do not have to save each interlocutor in contacts.

Via reference

The first method works on Android and iOS. nine0003

Instruction:

1. In a mobile browser, copy and paste the following link into the search bar: https://api.whatsapp.com/send?phone=79ХХХХХХХХ or http://wa.me/ХХХХХХХХХХ

2. Instead of “X”, you need to enter the subscriber’s phone number with his country code, removing all spaces, brackets, dashes and other characters. For example, if the Russian code is (+7), then it will be the first digit in the link, followed by the number http://wa.me/7……….

3. Then the WhatsApp web page will open in front of you, displaying the recipient's number and a message button. nine0003

4. When you click on it, you will be automatically redirected to the application.

Using online services

Write and quickly send a message to WhatsApp without saving the number will allow the free whapp. info service, which works through the use of a link. To perform the action, it is enough to enter the subscriber's data.

Management:

1. First, run the program

2. Enter the phone number in the line and click "ok" nine0003

3. A web page will open in front of you

4. Choose a convenient way to launch the messenger

When using external applications

There are separate applications with which you can send WhatsApp SMS to a subscriber not added to the phone book. We do not recommend using them, because your smartphone may be in danger, leading to the blocking of your WhatsApp account.

Here are some proven programs: Click to chat, EasyMessage and Direct Message. nine0003

1. Download the program from the AppStore / Play Market;

2. Open it;

3. Enter the phone number;

4. Click “send message”;

5. Then the WhatsApp chat starts.

Whatsapp has become extremely popular due to its ease of use and intuitive interface.


Learn more