How to see old messages on viber
iOS and Android Solutions [2022]
“Hi! I have accidentally deleted some important chats on my Viber and now I want to get them back. Can someone tell me how to restore deleted Viber messages?”
If a similar query about deleted Viber chats has brought you here, then you are about to get it resolved right away. You might already know that Viber is a freely available cross-platform application that is used to chat with our contacts and do voice/video calls as well. Although the app is pretty popular and secure, users often complain about getting their messages deleted. Thankfully, we can use Viber’s native and third-party solutions to easily restore our chats. In this guide, I will tell you how to retrieve deleted Viber messages in 2 different ways.
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Part 1: How to Restore Deleted Viber Messages from a Previous Backup?
If you have already taken a backup of your Viber chats on your Android or iPhone, then you won’t face any trouble restoring it. By default, Viber lets us link our Google Drive or iCloud account to our Android/iOS device to save our chats. In case of an unwanted loss of your chats, you can simply restore this previously taken backup to your Android/iOS device.
For Android Devices
Android device users can simply connect the Viber app to their Google account. This will let them back up their chats to Google Drive, which they can later restore. It will include their Viber messages, group chats, attachments, and other app data.
Step 1: Back up your Viber chats
Firstly, make sure that you have already taken a backup of your Viber chats on Google Drive. To do this, launch Viber and go to its Settings from its menu. Now, browse to Settings > Viber Backup and tap on the “Backup” option. You can also connect your Viber account to your Google Drive from here.
Step 2: Restore Viber chats
If you have got your Viber messages deleted, then reinstall the application and connect your phone to the same Google account. While setting up your Viber account, you will get an option to restore an existing backup. If not, then you can go to its Settings > Viber Backup and tap on the “Restore” option. View the details of the previous backup file and tap on the “Restore” button again to get back your Viber messages.
For iOS Devices
Just like Android devices, we can also backup and recover Viber chat history on iPhones as well. To do this, you need to turn on the iCloud option on your iPhone and link Viber to your iCloud account. Here’s how to retrieve deleted messages on Viber.
Step 1: Back up Viber messages
To save your Viber messages, go to Viber’s Settings > Viber Backup and just tap on the “Backup” button. Make sure that you have enough free space on your iCloud to accommodate the Viber backup beforehand. Furthermore, there is also an Auto Backup feature here to automatically backup your Viber messages.
Step 2: Restore Viber backup
To restore the existing backup from iCloud to Viber, make sure that your device is connected to the same iCloud account where the backup is stored. Go to its iCloud settings and turn on the iCloud Drive option as well as the Viber app sync feature from here.
Afterward, reinstall Viber on your device and link it to the same phone number. The application will automatically detect the presence of an existing backup and will inform you about it. Just tap on the “Restore” button now and maintain a stable internet connection to restore your Viber chats.
Part 2: Pro Tip: Backup Viber Messages to PC in case of Data Loss - MobileTrans
With the above-mentioned solution, you can learn how to restore deleted Viber messages from a previous iCloud/Google Drive backup. Though, a lot of users don’t like to backup their Viber data on the cloud due to low space, security concerns, or any other reason. If you wish to backup your Viber chats on your computer, then you can simply try MobileTrans - WhatsApp Transfer. It is a complete Viber data management application that can let you backup and restore your Viber chats to/from your computer.
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With just a single click, you can save your chats, group info, contacts, attachments, and every other Viber data. Once you have taken a backup of Viber chats from your iPhone to PC, you can later restore it to the same or another iOS device. Apart from that, it can also backup/restore your phone and other social app data like WhatsApp, LINE, WeChat, and Kik. To learn how to restore deleted Viber messages with MobileTrans, follow these steps:
Step 1: Launch the Viber Backup Tool
To start things off, just install and launch the MobileTrans application on your computer and connect your iOS device to it. Select the “WhatsApp Transfer” feature from its home and select "Other Apps Transfer" option, then tap "Viber Transfer". Now, click on the “Backup” button to save your data.
Step 2: Backup Viber Chats
The application will automatically detect your iPhone and would display its snapshot. Just click on the “Backup” button and wait for a while as your Viber data would be saved on the computer.
Step 3: Restore Viber Backup
To learn how to restore deleted Viber messages, connect your phone to MobileTrans and browse to WhatsApp Transfer > Other Apps Transfer > Viber Transfer option. This time, click on the “Restore” option and view the existing Viber chat backups. Select the backup file of your choice from here that you wish to restore.
Click on the “Start” button and just wait for a while as the application would restore your Viber chats to the connected device.
Bottom Line:
I’m sure that after reading this guide, you would be able to backup and restore your Viber chats via iCloud, Google Drive, or your computer. As you can see, MobileTrans provides a quick one-click solution to backup and restore our Viber chats to/from a computer. It can also directly transfer data from one phone to another and backup/restore social apps data, such asWhatsApp backup&restore, LINE backup&restore, WeChat backup&restore, and Kik backup&restore. Feel free to give it a try and share this post with others to teach them how to restore deleted Viber messages as well.
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How to view the message history in Viber
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Table of Contents:
Sometimes there is a situation when you need to urgently look at old messages. In this case, you need to know how and where the Viber history is stored. But here it is important to remember that SMS can be found, but there are a number of nuances.
Where the history is stored in Viberegda the history is stored in Viber
The developers of the messenger paid special attention to the privacy policy, and therefore the archives of correspondence are not stored on the server. Media files, text messages, and voice messages are stored only in the phone’s memory.
And, by the way, photos of contacts and sent videos, pictures can be found in a separate folder. To find it, you need to:
- Go to the phone explorer.
- Find the Viber folder, click on it.
- After that, several more folders will appear, we are interested in”Viber Images”.
- This section stores all the pictures that someone sent us in this messenger.
By the way, it is not necessary to create an account in the messenger on your phone, you can buy a virtual mobile number on our website.
For what purposes the viber message history may be required
The history of correspondence may be required, both to search for the necessary data, and simply as memories. But in some cases, it can be used as evidence during the trial. After all, sometimes even such information can play an important role in the case.
How to view the history in Viber
First, you need to create a story so that you can later refer to it, if necessary.
In order for it to be saved, you need to create a backup copy and make a backup with a certain regularity, since each copy has its own “expiration date”.
It is also worth remembering that through the Wi-Fi network, history will create more than the mobile Internet. This is due to the connection speed, in the second case it is significantly worse.
And now let’s go to the step-by-step instructions on how to view the message history in Viber:
- First you need to open the messenger and go to the menu. To do this, click the “More” button, and then “Settings”.
- There we are looking for the “Backup” section. The system will offer several ways to create a backup copy. The best option is to send data from your phone to Google drive. If this storage location is not suitable, you can choose a memory card or phone memory.
- After selecting the storage location, you need to wait for the copying to finish.
It is equally important to know not only how to create it, but also how to restore the history in viber. From time to time, the application itself will offer to use a backup copy. But if you don’t want to wait for an alert, you can do everything manually. If the saving occurred on the memory card, then you need to:
- Insert the SD card into the phone.
- Go to the “Menu” to find the “Settings” section, and then “Backup”.
- The next step is recovery. To do this, click on the appropriate button and wait until the phone finds the archive itself and offers to use it.
Viber History: restore using Backup Text for Viber Application
If the methods described above did not help to restore messages in the messenger, then you can try to do this by installing a third-party application. To do this:
- We go to the PlayMarket or AppStore and look for the BackUp Text for Viber program.
- After downloading and installing, select the filter according to which the program will search for fragments of correspondence. There are several main options for the user to choose from, namely:
1. Filter by conversation is used to set dialog parameters. It will help you restore text messages from group chats.
2. Filter by message type will help you find only incoming or only outgoing messages.
3. File type specifies the format in which the restored correspondence will be saved. If the installed option does not suit you, then you can change it to a more suitable one.
4. Export to will show in which folder you can find your correspondence or viber history.
5. Filter by date will help you find messages on a certain day.
After the “Export successful” notification appears on the screen, you can close the program and go to the folder that you specified as the path to save the history.
When copying the chat history, the viber froze
When backing up a situation when the application hangs is a common thing. But here the main thing is patience, you do not need to turn off/turn off the phone, exit the program and shake it. Just wait a couple of minutes and the messenger will return to its working state.
How to clear the history in viber on your phone
If you do not need to restore and store the history, then you can simply delete it. To remove several messages, you need to:
- Click on the text of the sms and hold it until a check mark appears.
- A square will appear next to each message, you need to click on it if you want to delete the text.
- After all the unnecessary messages are selected, click on the trash icon or the inscription: “Delete”.
In order to delete all correspondence, you should:
- Select a dialog in chats.
- Hold it down until the trash icon appears.
- We send a dialog to it.
How to transfer a viber story to another phone
Sometimes viber users have a question about how to transfer the history to another phone. Some people think that this is impossible, but it can be done. To do this, you should:
- Open the messenger and find “Settings”.
- Next, select “Account” and “Viber backup”.
- After that, click on the “Restore” and “Restore now” button.
But quite often the system itself offers to restore the correspondence when installing the application on a new phone. And in this case, you do not need to know how to transfer the Viber history to a new phone, because the messenger will do everything automatically.
How to restore received and sent files
The methods described above were focused on restoring text and voice messages. But with media files, things are different. All videos and pictures that you share with Viber users are stored in the /viber/media / folder.
where old messages, photos, other files are located and how they can be restored
Author Juli Reading 6 min Views 12.2k. Posted by
Sooner or later, each of us remembers the old. About a children's jacket, a teddy bear, old letters... With the advent of instant messengers, the "forgotten old" may be needed there too. Today we will analyze how to find dialogs and individual messages in the program archives.
Periodically, a situation arises when old messages may be needed. For example, a year ago a friend sent you an important letter, can you now find it in the messenger? Can! However, there are a number of nuances. nine0005
Contents
- Where history is stored in Viber
- What can history be used for
- How to get message history
- Using Backup Text for Viber
- What to do when the phone freezes
- Transferring history to another device5
- Restoring received and sent files
Where is the history stored in Viber
Message history log in Viber.The developers paid special attention to the privacy policy, so there are no correspondence on the server of the archive program. nine0005
Text messages and other files, including voice files, are stored only in the memory of your smartphone.
We will talk about the history of text messages later.
As for media and photo contacts from chats, they are located in a separate folder:
- Open explorer in the phone and go to the device's memory.
- We are looking for the Viber catalog.
- Several folders will appear, one of them is called "Viber Images".
- You can find the image of interest there. nine0015
What you can use the history for
The history of messages is necessary both to find the necessary information and warm memories, and for more important things. For example, correspondence can be used as evidence in court. Some court rulings and decisions take into account the content of dialogues in social networks. Sometimes a request for information is sent by law enforcement agencies.
How to get message history
Backup. nine0002 In order to have access to the history of text messages, you need to take care of creating it.This is called a backup or backup, copies should be made regularly, they have an "expiration date". And take care of the Wi-Fi network, the connection on the mobile Internet is worse.
You can find and view the history of correspondence in viber like this:
1. Open the application and go to the menu: "More" / "Settings" button.
2. Find "Backup". The program will offer several ways to save archived data, the easiest way is to send them to Google Drive from Android. From there, by the way, information can also be sent. In addition, it is possible to save information on the sd card and phone memory. nine0005
3. After selecting the location, we wait for the end of the copying process.
Next, you need to understand not only how to view the message history in Viber, but also how to restore it. From time to time, viber will automatically offer you to use the backup, you just need to confirm the offer.
If there is no time to wait, we restore it manually.
In the event that you saved the history to the sd card, the correspondence can be easily restored from the archive:
- We insert the USB flash drive into the desired device.
- Go to the "Menu" and select the item "Settings" / "Backup messages".
- Click on "Restore". The smart system will find the archive itself and offer to use it. Confirm the action and wait a couple of minutes. Done, let's start browsing and reading what you need.
Via Backup Text for Viber
Backup Text for Viber application.Failed to recreate the dialogues in the previous two ways? Don't panic, there is another option. nine0005
You need to install an application that can read and learn data about your conversations:
- We go to the online application store and look for the latest version of the Backup Text for Viber program.
- Install it on your smartphone, agreeing to the license.
- Next, you need to select a filter by which the program will search for fragments of correspondence:
- "Filter by conversation" sets dialog options. The filter will restore messages from group chats. nine0015
- "Filter by message type" restores only outgoing or only incoming messages.
- "File type" - shows the document format in which your correspondence will be saved. If the .txt extension is inconvenient, set the desired one.
- "Export to" - shows where the information will be saved. Remember this path. In the lower left corner after starting the program, the number of found letters will appear.
- "Filter by date" provides the ability to find messages in Viber by a given date. nine0015
After selecting a filter, the program will display information, you just have to come up with a name for the text document and click "OK".
When the notification "Export successful" pops up, saving the data is completed.
Next, you need to exit the program and go to the folder that you specified as the location for saving the document. We open and read. Note that the program is able to find undelivered and unread messages.
What to do if the phone freezes
Phone stuck during backup.It is not uncommon for the phone to freeze when backing up or using restore programs.
There is no need to exit the menu, shake the smartphone or try to restart it.
A slight hang is normal, just be patient, otherwise you risk interrupting the process.
Deleting a conversation
If you need to get rid of messages in viber, you need to go to the beginning of the conversation in the chat. nine0005
To delete one or more messages:
- Click on the message and hold your finger until a box with a tick appears.
- Squares will pop up next to all messages. We mark the ones we want to delete.
- Click on the icon "Recycle Bin" or the inscription "Delete".
If you need to delete the entire history of correspondence with a specific subscriber, do the following:
- Select the old dialogue in chats.
- We hold it down and wait for the "Basket" icon to appear in the lower right corner. nine0015
- Sending a conversation to it.
If you decide to delete the entire message history, follow the instructions:
- In the application, click on the three bars in the lower corner ("More"), thereby opening the "Menu".
- Select "Settings", go to "Calls and messages", click on "Clear message log".
- We confirm the action.
How to restore correspondence in Viber, this question will arise if you accidentally deleted something superfluous, most importantly, do not panic, there is a solution. nine0005
Transfer history to another device
Transfer history to another device.When buying a new smartphone, you may need to drag files and correspondence from applications.
In order to transfer the viber message history, Android and Iphone owners need to do the following:
- Open the application, go to the "Menu" and select "Settings".
- Click on the "Account" option and select "Backup".
- Click on the "Restore" button, check "Restore now". nine0015
This was the manual method. The program itself will offer the simplest one: as soon as you install the Viber application, it will offer to restore the data itself (provided that a Google drive or iCloud is connected). This happens on both iPhones and Android. Then you just need to click on "Restore from backup".
Restoring received and sent files
The previous paragraphs were designed to restore text messages, you need to take care of media attachments differently. All sent and received videos, photos and pictures are saved in the / viber / media folder (can be found through the phone's search engine). nine0005
If you need information, copy it from time to time and send it to Google Drive or iCloud in the way already described. If you do not do this and accidentally clean the folder, the files will be lost forever.
Let's sum it up: information in Viber is stored exclusively on our devices, you can correspond without fear. We can clear not only calls and SMS, but also all archived data. When visiting the program, it is advisable to make a backup, since only if we have it, we can restore the history. nine0005
How to restore correspondence and deleted messages in Viber
Solving the question of how to restore correspondence in Viber if the application was deleted and how to return individual messages if deleted by accident (or on purpose).
We used the messenger, deleted it, now suddenly decided to install it back and return all correspondence ? It's simple: do a normal installation or reinstall the application
Download here:
- Viber for Android
- Viber for iOS
During installation, the messenger will restore all correspondence using one of two options:
- If a reservation has been configured, then from a cloud drive.
- Otherwise, from the local storage in the service directory of the device memory.
Everything. This simple problem has been solved.
There are 2 answers to the question of how to restore deleted messages in Viber correspondence:
- nine0014 Restore chats from backups
- View dialog history file in memory iPhone , Android phone
( Samsung , Honor - no difference)
You will have to read the article to the end. Go!
Contents
Restoring Viber correspondence:
- From backups
- Setting up backups nine0014 Redundancy applications
- From phone memory (Ahtung! No backup!)
Restoring from backups
Do you have Viber backup configured? Excellent! Now we will restore everything for free. No, don't you? Urgently setting up backups! Then we read how to restore without backups .
This option is ideal when you need to restore Viber on a phone that has something accidentally happened to the application or memory - it doesn't matter if it's iPhone or Android, the instructions are the same:
- We go to " Settings ": in the chat list window, click on the bottom right button " More ", select the item " Settings "
- Go to " Account "
- Opening " Backup "
- Select " Restore "
- In the window that opens, click " Restore now "
- Done! We check.
In the case when it is necessary to restore an accidentally deleted message do this
- Open " Settings ": in the dialog box at the bottom right, click "More", go to " Settings "
- Select " Account "
- Go to " Backup "
- Select " Restore "
- Look at the date and time of the last backup.
- nine0014 The message was deleted earlier - click " Restore now ", Win!
- Message not backed up? No problem, read here.
You don't have message reservation set up? Do it immediately anyway.
Backup settings
Viber backups are configured as follows:
- Open " Settings "
- Choose « Account »
- Go to " Backup "
- Press " Make a copy "
- In paragraph " Create a backup " select the frequency of automatic backup (recommended " Daily ")
Thus, now all your correspondence is backed up on the cloud drive:
- Android - Google Drive
- iPhone - iCloud Drive
Cloud drives are great, but there is a way to make copies directly to your phone. We use the application.
Backup applications
If Viber itself saves only one copy file in which it summarizes the current state of all chats, then different versions of chats can be made with the backup application - this gives the advantage of restoring messages deleted in different periods.
Titanium Backup
Uses an SD card as storage. The interface is simple and clear. Independently creates and saves backup copies not only for Viber, but also for other software. nine0005
- Download for Android (from our site)
Backup Text for Viber
Sends message history to email. Allows you to create a schedule for systematic backups. It can use e-mail as storage.
Download for Android (from the FreeSoft website)
Restore from phone memory
0227 viber_messeges.db " in the service folder: " data/data/com.viber.voip/databases ". Do not confuse it with the directory " Internal memory / data / . .. ". To get into the service directory - first carefully read how to get Root-rights. Then do this:
- Open the folder " data / data / com.viber.voip / databases "
- Find the file " viber_messeges.db "
- Watching date and time last modification of the file
- If messages in a chat or group were sent before the file changed, and deleted later, feel free to reinstall the application (instructions at the very beginning of the article).
Is Viber's local reservation problem now apparent? This is the principle of the messenger: “Did you delete the message ? So it had to be so. Now you know almost all recovery options.
Notes
nine0013Please note that the file is updated once a day. Deleting correspondence using the "Delete everywhere" method leaves no possibility for recovery - the only chance is to ask the interlocutor to complete the chain of actions to return the correspondence from this article.