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How to retrieve old messages on viber


iOS and Android Solutions [2022]

“Hi! I have accidentally deleted some important chats on my Viber and now I want to get them back. Can someone tell me how to restore deleted Viber messages?”

If a similar query about deleted Viber chats has brought you here, then you are about to get it resolved right away. You might already know that Viber is a freely available cross-platform application that is used to chat with our contacts and do voice/video calls as well. Although the app is pretty popular and secure, users often complain about getting their messages deleted. Thankfully, we can use Viber’s native and third-party solutions to easily restore our chats. In this guide, I will tell you how to retrieve deleted Viber messages in 2 different ways.

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Part 1: How to Restore Deleted Viber Messages from a Previous Backup?

If you have already taken a backup of your Viber chats on your Android or iPhone, then you won’t face any trouble restoring it. By default, Viber lets us link our Google Drive or iCloud account to our Android/iOS device to save our chats. In case of an unwanted loss of your chats, you can simply restore this previously taken backup to your Android/iOS device.

For Android Devices

Android device users can simply connect the Viber app to their Google account. This will let them back up their chats to Google Drive, which they can later restore. It will include their Viber messages, group chats, attachments, and other app data.

Step 1: Back up your Viber chats

Firstly, make sure that you have already taken a backup of your Viber chats on Google Drive. To do this, launch Viber and go to its Settings from its menu. Now, browse to Settings > Viber Backup and tap on the “Backup” option. You can also connect your Viber account to your Google Drive from here.

Step 2: Restore Viber chats

If you have got your Viber messages deleted, then reinstall the application and connect your phone to the same Google account. While setting up your Viber account, you will get an option to restore an existing backup. If not, then you can go to its Settings > Viber Backup and tap on the “Restore” option. View the details of the previous backup file and tap on the “Restore” button again to get back your Viber messages.

For iOS Devices

Just like Android devices, we can also backup and recover Viber chat history on iPhones as well. To do this, you need to turn on the iCloud option on your iPhone and link Viber to your iCloud account. Here’s how to retrieve deleted messages on Viber.

Step 1: Back up Viber messages

To save your Viber messages, go to Viber’s Settings > Viber Backup and just tap on the “Backup” button. Make sure that you have enough free space on your iCloud to accommodate the Viber backup beforehand. Furthermore, there is also an Auto Backup feature here to automatically backup your Viber messages.

Step 2: Restore Viber backup

To restore the existing backup from iCloud to Viber, make sure that your device is connected to the same iCloud account where the backup is stored. Go to its iCloud settings and turn on the iCloud Drive option as well as the Viber app sync feature from here.

Afterward, reinstall Viber on your device and link it to the same phone number. The application will automatically detect the presence of an existing backup and will inform you about it. Just tap on the “Restore” button now and maintain a stable internet connection to restore your Viber chats.

Part 2: Pro Tip: Backup Viber Messages to PC in case of Data Loss - MobileTrans

With the above-mentioned solution, you can learn how to restore deleted Viber messages from a previous iCloud/Google Drive backup. Though, a lot of users don’t like to backup their Viber data on the cloud due to low space, security concerns, or any other reason. If you wish to backup your Viber chats on your computer, then you can simply try MobileTrans - WhatsApp Transfer. It is a complete Viber data management application that can let you backup and restore your Viber chats to/from your computer.

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With just a single click, you can save your chats, group info, contacts, attachments, and every other Viber data. Once you have taken a backup of Viber chats from your iPhone to PC, you can later restore it to the same or another iOS device. Apart from that, it can also backup/restore your phone and other social app data like WhatsApp, LINE, WeChat, and Kik. To learn how to restore deleted Viber messages with MobileTrans, follow these steps:

Step 1: Launch the Viber Backup Tool

To start things off, just install and launch the MobileTrans application on your computer and connect your iOS device to it. Select the “WhatsApp Transfer” feature from its home and select "Other Apps Transfer" option, then tap "Viber Transfer". Now, click on the “Backup” button to save your data.

Step 2: Backup Viber Chats

The application will automatically detect your iPhone and would display its snapshot. Just click on the “Backup” button and wait for a while as your Viber data would be saved on the computer.

Step 3: Restore Viber Backup

To learn how to restore deleted Viber messages, connect your phone to MobileTrans and browse to WhatsApp Transfer > Other Apps Transfer > Viber Transfer option. This time, click on the “Restore” option and view the existing Viber chat backups. Select the backup file of your choice from here that you wish to restore.

Click on the “Start” button and just wait for a while as the application would restore your Viber chats to the connected device.

Bottom Line:

I’m sure that after reading this guide, you would be able to backup and restore your Viber chats via iCloud, Google Drive, or your computer. As you can see, MobileTrans provides a quick one-click solution to backup and restore our Viber chats to/from a computer. It can also directly transfer data from one phone to another and backup/restore social apps data, such asWhatsApp backup&restore, LINE backup&restore, WeChat backup&restore, and Kik backup&restore. Feel free to give it a try and share this post with others to teach them how to restore deleted Viber messages as well.

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How to recover Viber messages history, contacts, and files on your Android smartphone or Windows PC?

Messenger Viber is a top-rated program that millions of people worldwide use on PCs or Android smartphones. Through Viber, it is very convenient to send messages, share files, images, and various documents. To ensure that text messages are saved, the program has a built-in backup function that keeps your correspondence. Unfortunately, such backup saves only text, and all photos, video and audio recordings are lost (in place of messages will be labeled “Photo Message”, “Video Message”, etc.). It is worth adding to this that with the help of backup, the user will not be able to transfer the messages back to the program. In this article, we will analyze several convenient ways to restore chat history in Viber quickly.

Contents

  1. How to back up my messages?
  2. How to restore my Android message history?
  3. Restore Viber message history on your PC
  4. Restore Viber media files on PC and Android

How to back up my messages?

To back up your messages in Viber, just follow these steps:

  1. Start Viber on your smartphone, press hamburger icon and choose“Settings”.
  2. Next, select “Account”.
  3. In the menu that opens, select “Viber Backup”

    After that, Viber will to choose the Google Drive account. Enter your Google Drive credentials and press “Back up now“

    Once the backup process s finished — you will find the backup file on your Google Drive.

How to restore my Android message history?

In the same way with WhatsApp in the Viber messenger, a special file located on the path is responsible for saving the history of messages:

/data/data/com.viber.voip/databases/

The message history file is called viber_messages.

Important: The file described above is hidden by the device operating system. To perform any manipulations with it, the user must have Root-rights or use third-party software that provides this feature.

For restoring or moving the message history, it is enough to have the necessary file viber_messages, downloaded from the previous device, and then move it to the folder

/data/data/com. viber.voip/databases with the replacement.

Restore Viber message history on your PC

The PC version of Viber, like the mobile version, stores the message history in a special file located on the computer’s system disc. A folder with the file can be found at the address:

C:\Users\ Username \AppData\Roaming\ViberPC\ Phone number

The message history file is called viber.db

This file saves the entire message history of the messenger, so if the user deleted the program or reinstalled the OS, it is sufficient to restore this file in any convenient way.

One of the ways to recover lost or deleted files is the RS Partition Recovery program, with which you can quickly recover all lost data, including the file viber.db, which is necessary to recover the message history.

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To restore message history using RS Partition Recovery, you need to:

  • Run the program and analyze the disk.
  • Find and recover the file viber.db
  • Replace the viber.db file with the recovered one.
C:\Users\ Username \AppData\Roaming\ViberPC\ Phone number

This method is perfect for transferring the message history to another computer.

All you need to do is save the viber.db file to any media and insert it in the path:

C:\Users\ Username \AppData\Roaming\ViberPC\ Phone number.

Restore Viber media files on PC and Android

With RS Partition Recovery you can recover lost pictures, documents, and videos after Viber is removed or Windows is reinstalled.

Just know the place where Viber media files are automatically saved on your PC and Android.

By default, the place where Viber media files are stored on your computer is in a folder:

C:\Users\ Username \Documents\ViberDownloads

On Android phones, Viber stores media files on the memory card in a folder:

/sdcard/viber/media/

With this knowledge, you can recover absolutely all deleted or lost media files using RS Partition Recovery universal data recovery software.

Frequently Asked Questions

In which file on Android smartphones is the history of Viber messages and files stored? Viber history on Android smartphones is stored in the /data/data/com.viber.voip/databases/folder. The history file itself is called viber_messages. To be able to perform any manipulations, you must have root rights. How to back up the Viber message history on my smartphone? Open application settings and go to Settings - Account - Viber Backup. In the menu that opens, select where to save the backup and click "Backup Now" I had some very important messages on Viber. I happened to have to reinstall Windows and lost important messages. How can I get them back? Restore the message file using RS Partition Recovery. It is located at C:/Users/Username/AppData/Roaming/ViberPC/PhoneNumber and is named viber.db. It is worth mentioning that RS Partition Recovery allows to recover data lost after accidental deletion, drive formatting, operating system reinstallation, and many other cases. Is it possible to recover Viber media files on an Android smartphone? Yes. Connect your smartphone to your computer, so that the memory card or the internal memory of your smartphone is detected as an external drive. Then using RS Partition Recovery software, navigate to SDcard- viber - media - folder and restore the files you need. How often should I backup my Viber data? The more frequently you backup your Viber data, the better for you. Viber's functionality even allows you to make a daily copy.

How to restore correspondence in Viber

December 10, 2022 Likbez Technologies

For this, it is important to back up messages regularly.

According to the developers, Viber user chats are not stored on servers. If you delete the app and your account, your data will be lost. The contents of the correspondence can also be destroyed in the chats themselves. This can be done not only for yourself, but also for your interlocutor, or for all other members of the group. nine0003

Important correspondence can be copied to the cloud storage or written locally to the smartphone's memory, so that later it can be transferred back to the program. But it is worth remembering that already deleted messages cannot be restored if you have not made a backup copy of them in advance.

We also note that messages from hidden chats cannot be returned after deletion - such conversations are not saved in the archive with the rest of the data. But you can ask the interlocutor to send you the correspondence on his part, if you have not erased the sent records for everyone. nine0003

For iOS and Android, the sequence of manipulations for copying and restoring is almost the same. All actions must be performed from a mobile device - this will not work from a computer.

How to backup messages in Viber

Copy to cloud storage

You can restore data from cloud storage only if the backup was activated in advance. In this case, after reinstalling, Viber will offer to download a copy of the chats automatically. Therefore, it is prudent to save correspondence before problems arise. nine0003

A copy of the chats will only be available for download on the same phone number and Google or Apple account from which the saving of information was originally started. Proceed as follows:

  1. Launch Viber and open the settings.
  2. Go to the "Account" tab and then to the "Backup" section.
  3. Connect Google Drive on Android or iCloud on iOS.
  4. Specify whether copying will be done only via Wi-Fi or also via mobile networks. Check whether you want to save photos and videos to cloud storage. nine0024
  5. Set the time period after which copying is repeated regularly.
  6. Click the Create Now button.

Send correspondence to another user

There is another method of restoring correspondence, but it is less convenient than the previous one. Ask a friend or colleague to forward all or some of your messages to you. So you can prepare for possible problems and reinstall Viber in advance.

  1. Open the desired chat. nine0024
  2. Hold your finger on one of the messages. The selection tool will turn on.
  3. Select all entries you want to forward.
  4. Click on the arrow icon in the lower right corner of the screen. A list of contacts to which you can send these messages will open.
  5. Tag everyone you want to share your posts with. Click on the submit button.

How to restore correspondence in Viber from a backup

After reinstalling on a smartphone, Viber will offer to download previously saved correspondence immediately after entering and activating the phone number. Reserved chats can also be restored from an already installed application:

  1. Open the main Viber settings and go to the "Account" section, then to "Backup".
  2. Click the Restore button at the bottom of the page.
  3. Specify the Google Drive or iCloud account from which you want to download the backup copy of conversations. If you have already restored chats before, the application will automatically determine the source with the saved data. Click "Restore Now".
  4. Wait for the process to complete. After that, the chats will appear in the application. nine0024

Read also 💬

  • How to clear the cache in Viber
  • How to understand that you have been blocked in Viber
  • How to delete or exit a group in Viber

How to recover deleted messages in Viber: step by step instructions | ichip.ru

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05/19/2022

Author: Alexander Ponomarev

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Deleted chats in Viber: how to recover them if they were accidentally deleted0003

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If you accidentally deleted a chat in Viber, you can get it back. True, not always - we tell you in which cases recovery is real and how to do it.

Viber

Today, phone calls and SMS messages, which were the main means of communication at the dawn of the development of mobile communications and cell phones, are slowly but surely giving way to instant messengers. One of the most popular is the Viber messenger, now owned by the Japanese company Rakuten. The application with a recognizable purple icon depicting a handset has more than a billion users worldwide and tens of millions of users in Russia. nine0003

  • Programmers told which messenger is the best and why

Viber's advantages include its multi-platform nature - there are versions of the application for the most popular mobile operating systems, Android and iOS, for less common devices based on BlackBerry and Windows Mobile, Symbian, Bada. There is also a Viber option for computers - Windows of various versions, Mac OS, as well as for Linux. What's more, there's a messenger option for iPads and Apple Watches, making Viber a de facto all-encompassing app that reaches the vast majority of users around the world. nine0003

The secret of Viber's popularity is also in its capabilities, since the program allows you to make voice calls, exchange text messages, create group chats in which stickers are available, and send files, and polls - yes, in general, almost everything you can imagine. Separately, the creators of Viber focus on the protection of correspondence.

However, not everyone trusts the built-in security algorithms. Some prefer to periodically delete messages and even entire chats. But is it possible to recover deleted messages in Viber if you suddenly need them again? Yes, but subject to certain conditions. nine0003

If you deleted the message for yourself or for all users

In this situation, it all depends on what exactly you did. If the message was deleted by themselves, then you can ask the interlocutor to forward it to you from the chat - the other user has the message saved and he can send it to you again.

If you deleted a message from all participants in the correspondence (from the interlocutor or from the group chat), then it is not so easy to restore it here. Viber allows you to delete messages on the devices of all chat participants, even after several years after sending. In such a situation, only restoring from a backup will help (more on that below). nine0003

If the message was in a secret chat

Viber has a secret chat feature in which messages on your device and the user's device are automatically deleted after a specified period of time. Messages from Secret Chats cannot be forwarded to other users, screenshots cannot be taken, or, if this option is saved, participants in the conversation will receive a notification about this. If the messages in the secret chat are gone, then it's permanent.

  • Viber has a new anti-spyware feature

How to set up a backup

If the information in chats is important to you and you think that some of the messages may be needed after a long time, you should take care of a backup copy of the correspondence. This is easy to do in Viber settings:

  • On your smartphone in Viber, open the "More" screen;
  • Enter the "Settings" menu;
  • Find "Account";
  • Select the "Backup" section;
  • Activate "Create backup";
  • Decide how often to back up your chats - daily, weekly or monthly.

How to restore deleted messages in Viber from backup

If you have activated the backup beforehand, then at any time, when needed, you can restore the archive. To do this, you will need:

  • On your smartphone in Viber, open the "More" screen;
  • Enter the "Settings" menu;
  • Find the item "Account";
  • Select the "Backup" section;
  • Activate "Restore";
  • Click Restore Now.

For iPhone owners, the ability to archive not only text messages, but also photos and videos inside conversations is available. For users of smartphones on Android, the developers promise to add a similar function in the next updates of the messenger. Backups are stored on Google Drive and iCloud, from where they can then be restored.

True, there is a nuance here - if on Android it is enough to log into your Google account to pull up a backup copy from there, then this will not work on the iPhone. You need to log into the iCloud account where the archive of your chats is located, and then you will have to delete Viber from your smartphone and reinstall it so that the messenger sees the copy and pulls it into the reinstalled application. nine0003

The desktop version of Viber can become a kind of backup copy. If your computer - whether it's a Windows device or a gadget on Mac OS - has Viber installed, which is tied to the same number as on your smartphone, then you actually get another backup.

After installing Viber for PC, you connect your smartphone, sync your contacts and message history, and can pick up where you left off. All messages that you send or receive in Viber on a computer or smartphone are synchronized between all your devices in real time. nine0003

If necessary, you can use third-party applications - for example, Wondershare Mobile Trans or Wondershare Wutsapper, which allow you to save data from your smartphone to a computer or even transfer messenger archives from Android to iPhone or vice versa, which can be very important if you decide to change platforms and switch to a device with a new operating system.

In principle, there are no particular difficulties in recovering messages deleted in Viber. But only on the condition that you have taken care of creating backup copies in advance and, ideally, set up regular archive copies of your chats. If you use secret chats, where all correspondence is irretrievably deleted automatically according to a set timer, then here you should rely only on yourself - that you will not forget to save the necessary information before it disappears from your device and your interlocutor's gadget. Because Viber keeps the confidentiality of correspondence and in the case of secret chats with self-destructing messages, this concern goes to the maximum level. nine0003

Otherwise, if you are afraid of inadvertently losing important messages, do not use secret chats and forget about the function of deleting messages for all users. Even if you accidentally delete something from yourself, you will not have a backup copy of the chats, but you will remember with whom you discussed important information, then there is always a chance to receive the desired message from the interlocutor, which he will send you from his version of the correspondence.

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