Author Juli Reading 12 min Views 7.3k. Posted by 27. 10.2019

Communication at a distance? Easily! Install the messenger and sleep... No, you don't have to sleep peacefully. Call, exchange messages, photos and videos, just by having a smartphone or tablet with Viber at hand.

Communication at a distance? Easily! Install the messenger and... No, you don't have to sleep peacefully. Call, exchange messages, photos and videos, just by having a smartphone or tablet with Viber at hand.

The basis of the basics - the contact list of the application. Without it, it is impossible to call or write to interlocutors. What to do if the gadget is broken, or you bought a new device and reinstalled the application, but the necessary information is not in it? We will help you restore contacts in Viber. Read the article and follow the recommendations given.

Content

1. Restore contacts
2. On phone
3. From address book
4. From chat
5. Add user
6. Import
7. from the Google Account
8. If the new device is bought
9. on the computer
10. other methods
11. Special programs
12. Service center
13. if the contact is remote completely
15. Backup

Restore contacts

Numbers may be lost due to a crash or accidentally deleted. When changing the device or after reinstalling the application, you can also be left without a contact list. It's too early to panic without trying to get the original data back.

On the phone

Even if you specifically delete the contact from the application, if necessary, you can restore it directly from your smartphone. Since the phone is the main device, most of the actions are carried out in the mobile version of the messenger.

From address book

The principle of the service is such that after installation and launch it asks for permission to access data, and then searches and "pulls up" all saved contacts.

Do not decline this step when prompted, and they will appear in the program immediately after the end of activation.

If the numbers are deleted from the application, but saved in the phone book, then you can restore contacts via Viber in this way:

1. Start the messenger.
2. Go to "More" / "Settings" / "General".
3. Click on the circle and check the box next to Sync Contacts.

The permission to manage phonebook contacts can be enabled or disabled in the phone's system settings.

From a chat

The application will automatically open the chat tab on startup.

The first way. If you need to send someone's contact information:

• enter into a dialogue with the person to whom they want to transfer the number;
• under the text input field, click on the three horizontal dots;
• is selected from the list "Send contact";
• find the right one in the opened sheet;
• send data to the respondent.

The second way. Contains more steps:

The third way. If they write to you from an unknown number, the service automatically saves the dialogue. At the same time, a notification is displayed on top that the interlocutor is not in the list of contacts.

Three options are offered:

• add a user;
• block;
• marked as spam.

Select the first item, click "Finish" or check the box at the top right.

Adding a user

You can add a subscriber to the program through the "Calls" section. You should turn on the messenger, then go from the main screen to the named tab.

You can proceed in different ways.

First, we will describe the method using a human figure symbol with a plus sign in the top line.

Touching the icon will launch a window for recording details. It is necessary to dial the numbers directly in the proposed field and click "Continue". After filling in personal information, you must save the recorded by tapping "Done" or the checkmark symbol at the top.

If the person is near you, you can use the scanning function of a special code.

To do this, the interlocutor goes to his profile through “More”, clicks on the square icon from the top right and generates a QR code.

You scan a barcode by clicking on the corresponding button. Save the received data.

Your account contains the "Add contact" option as a separate item. It is located below the profile photo, marked with a familiar symbol, only in a green circle. The sequence of actions will be exactly the same as described above.

The dialer will also help you record data. In the lower right corner of the section with calls is an icon in the form of a circle with dots. It's usually used to search for contacts in an address book, but it's great for adding a user. Pressing initiates numeric dialing.

After entering all the numbers, click "Add to contacts" and select "Continue", then confirm the saving.

Import

Many of those who use modern gadgets prefer to save contacts in the memory of smartphones. Do not forget to duplicate the information on the SIM card in order to import it at the right time.

To import an address book from a SIM card, visit "Contacts" and find the button in the menu that opens additional options. It can be a special pictogram or an icon of three vertical lines. Select "Import / Export", then - from where you want to import numbers.

In our case, the data is copied from the SIM. Click on import all contacts or check the boxes next to those that you want to transfer to internal memory.

Start the messenger and check if the contact list has been updated.

By the way! To import contacts on a Xiaomi smartphone: open system settings - "System applications" - "Contacts" - "Import and export" - select the desired option.

From a Google account

Owners of devices on the Android platform have another way to restore a deleted contact in Viber. If the device is configured to sync with a Google account, then you can use the data saved in the cloud storage.

In the browser, the numbers saved in the Google account are opened by clicking on the icon with a square of nine dots at the top right. In the expanded window, you need to find the "Contacts" icon and click on it. A page will open with a list of contacts.

To recreate this information, you need to log into your account from the device, then in the contacts menu, select "More actions" ("More"), then - the restore option. After confirmation, the copy operation will start, and you will receive a notification when it is completed.

If a new device is purchased

A new device is bought because the old one is broken or because of the desire to have a more modern model.

To use Viber on a new device:

1. Download and install the messenger.
2. Turn it on and enter the number used during the first registration.
3. Wait for an SMS with an activation code from the system.
4. Confirm permission to access data.

Automatic synchronization will take place and the address book will be updated to appear in the application.

When you install a SIM card on which you registered an account in your smartphone, the messenger, after the first launch, will synchronize the data and search for numbers.

On the computer

Synchronization with the main device solves the problem of data loss. When you install the program on a PC, the service automatically synchronizes chats and calls created on your smartphone. If the function did not work, you can make the necessary changes using the configuration of the computer version.

The View and Call tabs contain a Dialer item. It is usually used to search among contacts. However, if you dial an unsaved number in the messenger using this tool, the system will offer to create a conversation or make a call to the subscriber, and this will be displayed on the screen.

It is not possible to add a new user to the contact list on the computer, but the chat is saved. When synchronizing, you can write information from the list of numbers to the main device.

Detailed instructions for data recovery can be seen on the video:

Other methods

Numbers from the contact list can be deleted either intentionally or accidentally. The latter occurs due to a malfunction of the application or problems on the servers of the service, when updating the program or an unstable Internet signal.

The first step to correct the situation is to reboot the device. It helps with unforeseen failures of the device itself.

If the messenger does not display all contacts, refresh the list by dragging the screen down. The system may then display a rotating arrow symbol for a few seconds. When the last one disappears, the list will be updated. Check if everything is in the same place.

When the problem is incorrect synchronization, temporarily disable this option, reboot and try to synchronize the device again.

Problems on the server are resolved only on the developer's side. The only helper in this case is time. Please wait for the completion of technical work.

Poor or no internet signal also interferes with data updates. Go to a place where the device "catches" well, or connect to Wi-Fi.

Check how the smartphone or tablet itself functions, if there are any failures.

Delete the messenger, download it again from the developer's site and allow access to the device's memory.

Special programs

You can find special programs in app stores and various websites that back up your data. These are Titanium Backup and Backup Text for Viber. With their help, deleted information is recovered.

SQLite Browser is used to design, create and edit databases. The utility has a tabular interface and functions in Russian.

Convenient for searching data in the database created by the messenger. The file required for work, called Viber.db, can be found in the directory C:\Users\Username\AppData\Roaming\ViberPC\PhoneNumber. The db extension denotes databases, and there we will look for contacts.

First you need to install the "SQLite Browser" program on your computer or laptop, then open the data file in it.

You can find the file in the path indicated above, or through the "Start" / "Run" /% APPDATA% command and go to the "ViberPC" folder, then to the folder with the phone number with which Viber was activated (for example, 79876543210) . The latter contains a database called viber.db.

1. Drag the file into the program window.
2. Open the Browse Data menu.
3. Find the Table tab, expand the list and select the Phone Number option. It contains contacts synchronized with the phone book.
4. Export them as an Excel spreadsheet. To do this, go to the FILE tab, select EXPORT / Tables as CSV File.

Please note! You will be able to recover only phone numbers without names of subscribers.

To reanimate contacts together with their names, proceed as follows:

• go to the "Execute SQL (ExecuteSQL)" tab;
• insert request:

SELECT Number,FirstNameFROM
ContactRelation
INNER JOIN
Contact
ON Contact.ContactID = ContactRelation.ContactID;

• press the blue arrow icon "Play";
• a table with numbers and names will be formed. At the bottom right, click on the floppy disk symbol, click "Export CSV" / "OK" - select the location to save the file.

This data is best opened in Notepad.

Service center

In situations where a smartphone or tablet breaks: accidentally crashes, goes into a constant reboot or blockage due to viruses, or even does not turn on at all, you will need the services of a service center. Experts will help you recover data when there are no necessary programs or skills to use them.

If there is no self-confidence, they turn to the masters, since the qualifications of specialists and resource capabilities are higher than those of an ordinary user.

Detailed calls

You can order this service in your personal account or by contacting the mobile operator's office. You can choose the method of receipt (in the personal account of the mobile operator, by email) and the file format (html, xls, etc.).

A document is generated with details of incoming and outgoing calls, SMS and Internet traffic. The list will contain only numbers, but you will have to correlate them with the names of the owners yourself. When you open it on any device or browser, view the contacts that were used in conversations and write them down.

If the contact is deleted completely

If the subscriber was deleted from the messenger and phone book of the device, then try using the archived correspondence. It contains information about the number from which the messages were sent.

The desired number is erased from everywhere. At the same time, you did not perform any synchronization or other actions to save data. Alas, there are no options to return the contact. Look for a personal meeting with the interlocutor, interview acquaintances or try your luck in social networks, as the contact methods can be indicated in the fields with personal information.

How to prevent the loss of contacts

It is worth taking care of the safety of the contact list in advance. The article has already talked about programs that help recreate lost information.

In addition, the engineers offer functionality that works directly in the messenger.

Synchronization

Automatic synchronization of contacts occurs even at the stage of program activation. The service requests permission to access the address book. If for some reason you declined the request, you can allow the use of the data and synchronize it later.

Run the program. Click the "More" button to open your profile. From the proposed list, select the option "Settings" / "General". Check the box next to Sync Contacts. Then exit to the main screen and drag it down to update the list of numbers.

The device may need to be rebooted. Contacts will appear when you turn on the application again.

Backup

The function creates backup copies of the message history. To use it, you must have an account in the cloud storage: Google Drive - for smartphones with android, iCloud - for iPhones and iPads.

Sign in to your cloud account before you start.

1. Open the main page of the messenger.
2. Click "More", go to your profile.
3. Tap "Settings" and select "Account".
4. The opened list will contain the line "Backup". If the program does not have access to online storage, then you are not logged into your account. Select an account from the options offered by the service, enter it.
5. Specify the backup period and click "Create a copy".
6. Wait until the operation is completed and the Restore option appears.

This data is stored hidden in the online storage.

When you need to recreate the history of correspondence on a new device or if you lose information, repeat the whole path and select "Restore" as the last step. View chats and save user numbers in your address book.

To avoid the unpleasant situation of losing contacts:

1. Save information on the SIM card and in the phone's memory.
2. Set up cloud storage synchronization.
3. Back up your data.
4. Prevent your child from playing with your device or set a password for applications if the gadget has such a function.
5. Use the services of service centers in case of breakdown.

These simple rules will greatly facilitate the process of recovering lost numbers.

See video for detailed instructions:

Deleted a number in Viber, how to recover?

Restoring contacts in Viber

Contents

• 1 Restoring contacts in Viber
• 2 The essence of the problem
• 3 Restoring contacts on the phone
• 4 How to restore contacts on the computer
• 5 Create backup copies to prevent problems
• 6 How to restore a deleted contact in Viber?
• 7 How to restore a deleted contact in Viber?
• 8 How to restore the Viber utility after deleting it and return data
• 9 How data is stored in the messenger
• 10 How to create a backup on a mobile device
• 11 How to restore contacts in Viber
  • 11. 1 Restoring a contact from a Viber contact list
• 12 Is it possible to recover a completely deleted contact
• 13 How to restore chat history, contacts and Viber files on Andro >
• 14 Create and restore a backup copy of message history on Android
• 15 Restoring or transferring Viber conversations to Android >
• 16 Restoring message history on another PC or after reinstalling Windows
• 17 Restoring received and sent Viber files

  The essence of the problem

  Is it possible to restore deleted contacts in Viber? The privacy policy clearly states that users' private information is not stored on official servers. Nevertheless, the ability to restore contacts in Viber is still present.

  Before you can restore a deleted contact on your phone, you must download the program to your device. Next, we go through a simple recovery procedure.

  Restore contacts on phone

  The process is as follows.

  1. Download from the official Viber market. If for one reason or another there is no access to it, you can download the current version from the official website.
  2. After installation, go to the application and enter the old number.
  3. As soon as the phone number is entered, after being sent for verification, an SMS message should arrive in response, including a verification code. It is sent to the number to which the user has registered an account.
  4. The code is entered in a special field in the messenger.
  5. If everything is done correctly, the program will automatically synchronize the list of contacts, settings, message history and other important information.

  There is another possibility to restore old contacts after deletion. It is enough to remove the SIM card, remove Viber, put the SIM card back, and then download and install the application on your device again. As a result, the software synchronizes the data on its own.

  How to return contacts on a computer

  In the case of the computer version, it is much easier to return contacts here. The main reason is that the Viber installed on the computer undergoes full synchronization with the mobile program as a result of each successful connection. Accordingly, to restore old contacts on Viber on a PC, it is enough to open Viber on it. After the phone numbers have been restored on the smartphone, they will immediately appear on the PC. As a result, there are no special difficulties associated with recovery in Viber. Moreover, this can be done even after the complete erasure of all numbers.

  Creating backups to prevent problems

  Few people know that the messenger implements a backup based on Google Drive synchronization. To take advantage of this opportunity, you must either synchronize or create a new mailbox - and the function will immediately become available.

  To take advantage of this opportunity, just follow the steps below. First, go to the main menu, go to the settings section and look for the "Backup" submenu. By default, the app will save a copy of the program to Google Drive. If not, you will need to set up an account. After creating a copy, you can delete subscribers, transfer them to a new device, synchronize with a computer, and so on.

  The program automatically saves a copy of the log, which contains the latest correspondence, phone numbers and much more. Thus, if necessary, it will be possible to restore old contacts without much effort. The main thing is to follow the steps above.

  greatchat.ru

  How to restore a deleted contact in Viber?

  Most people prefer to use Viber as their messenger. Since it has many functions, it is in demand all over the world. The most important feature is that you can always restore a contact if you accidentally deleted it.

  How to restore a deleted contact in Viber?

  There are several ways to do this.

  Option 1. Restore using dialogs.

  If a number has been deleted from the address book, but the dialog remains, then go to it.

  Launch the application, go to the "Chats" section.

  We see a notification about the actions "The number is not in the contact list."

  Option 2. Re-add user. Open the "Contacts" tab, activate the icon in the lower right corner of the program interface.

  Enter all the necessary data.

  Option 3. Import/Export.

  Modern smartphones have a backup function for the entire phone book. Therefore, it is recommended to always use it.

  Open the phone's address book. To call up the menu of options, click on the "three horizontal dots".

  Go to the "Import/Export" section.

  Activate one of the suggested ways to restore the backup.

  1. Import from storage.
  2. Export to storage device. We make backups using various cloud storage services.

  Viber messenger features :

  • Developers regularly release new updates that add new features and expand functionality. Fixing bugs, bugs.
  • Absolutely free for making calls between users of the system.
  • Convenient, intuitive interface. Everything is within easy reach.
  • The best security system. The latest encryption keys are used, each user can set an individual password for a chat, group.
  • Transferring different types to the file system. Sending GPS coordinates, location on the map.
  • Creation of business chats, bots.
  • The number of participants in one group can reach up to 250 people.

  downloads-viber.com

  How to restore the Viber utility after deleting it and get back the data

  Sometimes a person thoughtlessly sends Viber to the trash. After that, this application with all messages, contacts, voice calls, etc. becomes unavailable. Therefore, often a person regrets having performed such an operation. As a result, he is looking for ways to restore Viber in order to gain access to the necessary information.

  In some cases, Viber subscribers need to recover deleted or lost information
  It is worth noting that this can be done quickly and easily by reinstalling the software on the device. However, such an operation will not allow you to return the old correspondence. In order for deleted dialogs to be readable, you must make a backup copy of them in advance.

  How data is stored in the messenger

  When Viber is installed again, its contacts list will automatically display all the numbers that were previously stored in the Android device or iPhone phone book.

  Therefore, if the user is worried about them, then this does not need to be done in the same way as searching for information on request: how to restore contacts in Viber.

  The history of various calls and chats is completely different. The storage of such information is carried out exclusively on the smartphone. In other words, if you uninstall Viber Messenger, then this information will become 100% inaccessible.
  When a Viber account is re-registered, the user gets a completely clean profile. It will only display the contacts stored in the phone book.

  After deactivating the account, you will need to re-activate the entry
  This is how the utility functions on various smartphones. The program does not use remote servers to store correspondence, calls, stickers, etc.
  Therefore, in order to understand how to restore Viber on your phone after deletion, you must first find out how data is backed up. It is she who will allow you not to lose conversations and voice call history if the program is deleted from the device.

  Important! Numerous proposals on the network to open access to lost information is nothing more than a brazen and unscrupulous fraud!

  How to create a backup on a mobile device

  A data backup can be created using a standard software tool. The user also has the opportunity to use special utilities for this. Both options seem to be possible to successfully implement on the phone.
  So, in order to understand how to restore Viber when using the program's capabilities, you need to follow the following instructions:

  1. The messenger is being installed and launched.
  2. Navigating to a section called Calls and Messages.
  3. "Journal of electronic messages" is located.
  4. Tap on this item.

  xn——7kcabbec2afz1as3apmjtgqh5hrf.com

  How to recover contacts in Viber

  Some users may need to know how to restore viber contacts on their phone. However, there are some nuances that need to be taken into account.

  Restoring a contact from the Viber contact list

  If the user accidentally deleted the desired contact in the address book of Viber itself, but the phone number remained on the device, then restoring everything to its previous state is not difficult.

  The Viber application takes contacts by default from the address book of the smartphone itself.

  It is thanks to this that it is not difficult how to restore a deleted contact in viber, in this case. To do this:

  • Download the Viber application.
  • We call the main menu of the application.
  • Then you need to go through the items: Settings - General.
  • And check the box next to Sync Contacts.

  You may now need to restart your phone. After the reboot, the deleted contact will be restored.

  The same way to restore Viber contacts will also work if you purchase a new device - if all the necessary numbers are already on the SIM card.

  Is it possible to restore a completely deleted contact

  If the subscriber has been deleted even from the phone book of a smartphone, then reading the archived correspondence can help in this case. After all, the history stores information about the number from which messages were received.

  You can archive your message history by sending it to Google Drive, email, or social media posts to your account.

  However, if the desired phone number was completely deleted from the device and from the contact list of the messenger, and data was not synchronized, then alas, there are no recovery methods.

  free-messenger.ru

  How to recover chat history, contacts and Viber files on Andro >

  The article presents ways to recover chat history or correspondence, videos or photos that were sent with Viber on Windows or Android. Our article will be useful to Viber users who have ever faced the need to restore chat or correspondence history, videos or photos that were sent using this messenger, as well as the need to restore correspondence in case of reinstalling the computer operating system or starting to use the program on another computer.

  This article will be of interest to both Viber users on Android and Windows PCs, because both versions of the popular messenger will be described.

  Creating and restoring a backup copy of your message history on Android

  Viber is the same messenger application as WhatsApp, which to some extent are competitors. Millions of users around the world communicate using this application, using both their smartphones or tablets, and computers or laptops.

  Many of the chats provide their users with some value. That is why the developers of the application provided the ability to create a backup copy of Viber chats. However, such a backup copy of the messenger's chat history has certain limitations: a backup copy of chats can be created and read in text form, but it cannot be restored back in the application itself, and copies of sent files (photos, videos, etc.) .d.).

  To save a copy of Viber chats:

  Launch the application and open Menu .

  Go to Settings / Calls and messages .

  Select "Send an e-mail message" or "E-mail log" (depending on the application version).

  Thus, using Viber, a backup copy of the messenger chats will be created and sent to your email box. Chats will be folded into archived .zip folder and represent .csv files with the names of the contacts with whom the correspondence was carried out. Each of the files includes only text correspondence, and in the places of the sent or received files it is written, for example, "Photo message" - instead of an image.

  However, these chat files cannot be restored back to Viber.

  Restoring or transferring Viber correspondence to Andro >

  Like any other messenger, Viber stores the history of its messages in a separate file. By restoring such a file or backing it up and placing it in the folder where it is saved by default by the application itself, it is possible to restore the user's chat history.

  The Viber message history file is stored on the Android device in the folder:

  and is called viber_messages.

  The folder where Viber data is located is located in the internal system memory of the device. You can access it only with Root rights or using one of the Root Explorer programs.

  If you need to restore your Viber chat history (for example, after reinstalling the application), go to the above folder and replace the existing file "viber_messages" to the previously created backup, then start Viber.

  Restoring message history on another PC or after reinstalling Windows

  The PC version of Viber is not as popular as for smartphones, but nevertheless it also has a number of advantages and a large audience of users. To start using Viber on a computer, the user must have an active mobile account. The PC version of the app simply won't work without it.

  So, is it possible to recover chat history in Viber for PC? After all, as already mentioned above, it is not possible to restore the message history of the Viber mobile application in the program itself. You can only create a text copy of the chats or replace the chat history file.

  All Viber chat history for PC is stored in the file viber.db in the folder on drive C:
  C:Users Username AppDataRoamingViberPC Phone Number

  In order to restore the Viber chat history, you need to restore the specified file.

  So, if you have reinstalled the operating system on your computer and you need to restore your Viber chat history, then do the following:

  Run Hetman Partition Recovery and scan the disk from your computer with it.

  Use the program to find the file viber.db and restore it.

  Go to the folder on the computer
  C:Users Username AppDataRoamingViberPC Phone Number .

  Replace the existing viber.db file with the restored one containing your chat history.

  If you need to transfer your Viber history to another computer, simply replace the file in the above application folder with your phone number of another PC with the recovered chat history file viber. db .

  Recovery of received and sent files Viber

  As you know, using Viber, users can correspond not only with text messages, but also send files: images, sound or video files. In the case of using the application on a smartphone, it saves all sent or received files on the memory card; or on your hard drive, if using Viber on a computer.

  On the smartphone's memory card, such files are stored by default in the folder:
  sdcard/viber/media/ .

  On the computer's hard disk, by default, these files are stored in the folder:
  C:UsersUsernameDocumentsViberDownloads .

  The most common reasons for the loss of received or sent Viber files are:

  • Viruses;
  • Accidental deletion;
  • Formatting a computer hard drive or smartphone memory card;
  • Restore the default Viber settings or reset the smartphone to the factory state.

  In any of the above cases, files received or sent using Viber can be recovered using Hetman Partition Recovery. To do this, run the program and use it to scan the storage medium from which you need to recover Viber files (smartphone memory card or computer hard drive).

  Find the files you need to recover, create a recovery list and save it by clicking the Restore button .

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  Restore Viber - how to get back a deleted Viber

  Many people have a situation when a smartphone has to be reset to factory settings. The consequences of this forced action are obvious - all applications and files are deleted on the device. This also applies to the Viber messenger, which is installed on almost every phone. After that, the user starts looking for how to restore the Viber app. Fortunately, there is a solution to this problem. True, if a backup copy of chats was not created in advance, the message history cannot be restored.

  How account data is stored

  After installing Viber, all numbers from the phone book will be automatically added to his contacts. Therefore, regardless of whether it is an iPhone or an Android device, contacts will be saved after reinstalling the program.

  At the same time, the history of correspondence and calls is saved exactly on the smartphone, so that after deleting the messenger it will not be possible to return them. There are many services on the network offering data recovery for money. However, considering that the information is not stored on servers, but in the phone’s memory, it becomes clear that this is a scam.

  Therefore, in order to be able to restore photos, videos and other files, you need to periodically create backups. With their help, in the future, you can bring your Viber to its original form.

  The process of creating and restoring a backup

  To get a backup, just use the standard Viber functions or third-party programs. There is no significant difference between the methods. To save files through the regular service tools, you need to perform the following steps step by step:

  • Open menu item "Settings" .
  • Go to sub-item "Account" .
  • Find in the list "Backup" .
  • Click on "Backup" .
  • Wait a while for Viber to back up the data.

  Important! You must sync your account with Google Drive before starting this operation.

  If everything is done correctly, a file with the entire history will be created on the virtual storage. Then you can decide how to restore contacts. Since they are stored in the Viber account, after re-installation, it is enough to enter your number requested during registration. This will restore by number for free a clean account with a list of phone numbers.

  The remaining steps are:

  • Connect to your Google Drive account.
  • Activate the registered Viber number via SMS.
  • Go to the settings menu.
  • Select item "Backup" .

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