I can’t reset my Facebook password because I can't access the email or mobile phone number on my account.
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Here are some things you can try to get back into your account so you can reset your password.
Try logging in with an alternate email or phone number
You may be able to get back into your Facebook account by using an alternate email or mobile phone number listed on your account.
If you don't know what alternate information you have:
Try to recover your email account
How do I change or reset my password?
Change your password
To change your password on Facebook if you're already logged in:
If you're logged in but have forgotten your password, follow the steps under Change your password, then click Forgot your password? and follow the steps to reset it. Bear in mind that you'll need access to the email associated with your account.
Reset your password
To reset your password if you're not logged in to Facebook:
If you're still having trouble, we can help you recover your account
.
Try troubleshooting your mobile phone number
I signed up on Facebook with my mobile number and now I can’t log in.
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If you're having trouble logging in to Facebook with your mobile number, try these tips:
If you're still having trouble, you can try to recover your account:
You can also check out these login troubleshooting tips
.
2ND METHOD / ANOTHER WAY
• If you have forgotten your email id or user name you used to sign in for your Facebook account. Don’t worry in this case ask your friend to search your name and go to your profile, you can see the username on the URL which is provided by Facebook.
• And if you have made visible your user name, you can see in the ‘About’ session of your friend’s profile.
If you have no access to your email either, signed up with Facebook using a Mailinator, Guerrilla Mail, Maildrop, 10minutemail, etc. email address. It may be hard to recover, but not impossible, in case you have set your friends to be ‘Trusted Contact’.
From the Help Page of Facebook.
1. On the Facebook help page, search for ‘How can I reset my Facebook password.
2. Follow the instructions provided by Facebook to use your trusted contacts to get back into your account.
3. You'll get a set of instructions that includes a URL. The URL contains a special security code that can be accessed by your trusted contacts only.
Call your trusted friends and give them the URL so that they can open the link and give the security code to you.
4. Use the security codes from your friend's mobile to access your account.
If you don't have already set up your trusted contacts, set up now.
Note that after passing all the security checks, you will have to wait at least 24 hours before you can access your account as an additional precaution.
If you are operating a Facebook page.
If your Facebook page has been blocked because we’ve detected suspicious account activity? Don’t worry Facebook has not disabled your account yet.
It will ask you for several tasks or for verification.
• Choose 3 to 4 friends to contact
• Identify your friend's name from the above-suggested pictures.
• Verify your account with mobile number or email id
So make sure to provide all necessary data required and your profile as well.
Add a phone number and email id and verify it.
Whether you forgot your password or got hacked, we'll show you how to recover your Facebook account.
Most of Facebook's automated account recovery options depend on the information you entered and validated when you set up your account. If you never completed the information or if it's outdated, chances are slim that you'll be able to regain access to your account.
However, we will show you one option for when every other recovery method fails.
Facebook account recovery is tricky, especially if you have not set up any backup recovery options. Keep in mind that many of the options below take time and patience. That said, many people have succeeded, even if nothing seemed to work at all.
Note: This article covers everything we know about Facebook account recovery. If you still have questions, post your question to Facebook's Help Center.
Before you try to recover your account, check whether you are still logged into Facebook on any of your devices.
This could be another browser or browser profile on your computer, your Facebook Android or iOS app, or a mobile browser, for example, your tablet or Kindle.
If you can still access Facebook anywhere, you might be able to "recover" your Facebook password without a confirmation reset code; though what you'll actually do is create a new password.
Proceed to Step 1a of our article describing what to do when your Facebook account gets hacked, where we explain how to change your Facebook password. At this point, also consider setting up two-factor authentication on Facebook.
If you have set up two-factor authentication and have lost access to your code generator, here's how to regain your Facebook login.
If you couldn't find a device where you were still logged into Facebook, proceed with the recovery options.
If possible, use the internet connection and computer or phone from which you've frequently logged into your Facebook account before.
If you have access to another Facebook account, for example, that of a friend or family member, and you can access your account's profile page that way because you're Facebook friends, you can use this option. Note that it will require logging out of the other account.
To proceed with this option, find your profile on your Facebook friend's friend list, open it, and click the ... on or below your profile image (in the mobile app, the three-dot menu will show up below the image), then select Find Support or Report Profile.
From the next menu, select the appropriate option, in this case I Can't Access My Account.
In the final step, select Recover this account and click Done, which will log you out of the account you're using, to start the account recovery.
This method will lead you to the same Reset Your Password window described under Option 2. The recovery is based on the contact data you added to your account.
If you need more help with the following recovery steps, follow the instructions from the second screenshot below.
If you don't have access to Facebook at all or prefer not to log out of another account, open a new browser profile, e.g. a guest profile, and head to the Facebook recover page.
Enter an email address or phone number you previously added to your Facebook account. When you search for a phone number, try it with or without your country code, e.g., 1, +1, or 001 for the US; all three versions should work. Even if it doesn't say so, you can also use your Facebook username.
Once you successfully managed to identify your account, you will see a summary of your profile. Before you proceed, carefully check if this really is your account and if you still have access to the email address or phone number listed.
You may be able to choose between email or phone recovery.
Should the No longer have access to these? option apply to you, proceed to Section 3 of this article.
If all looks well with the contact details that Facebook has on file for you, however, click Continue. Facebook will send you a security code.
Retrieve the code from your email or phone (depending on which method you chose), enter it, and rejoice in having recovered your Facebook account.
At this point, you can set a new password, which we strongly recommend.
If the code never arrives, check your spam folder (email), make sure you can receive text messages from unknown senders, and ensure you haven't blocked Facebook's number on your phone.
If you still can't receive the code, click Didn't get a code? in the bottom-left corner of the Enter Security Code window, which will take you back to the previous screen.
You can try again, or maybe you'll realize that you don't have access to the account after all.
If you managed to regain access to your account, and if you suspect that your Facebook account was hacked, immediately change your password and update your contact information.
These are key steps in securing your Facebook account. Be sure to remove any email addresses or phone numbers that are not your own or that you can no longer access.
We strongly recommend that you enable two-factor authentication on all of your social media accounts, so that this won't happen again.
Often, it's not possible to recover a Facebook account using the options above. Maybe you lost access to the email address and phone number you once added to your profile. Or maybe a hacker changed this information.
In that case, Facebook allows you to specify a new email address or phone number, which it will use to contact you about recovering your account.
To start this process, click the link No longer have access to these? in the bottom-left of the reset password page (see above) to start the Facebook account recovery process. Facebook will ask you for a new email address or phone number, so that it can get in touch with you to help you recover your account. Click Continue to proceed.
Wait until Facebook gets in touch to verify your identity. Be patient.
In the event that your account was hacked and is posting spam while you can no longer access it, you should report your Facebook account as compromised.
This will actually start a similar process to the one outlined above. While you will use the same information to identify your account, in the following step, you will be able to use either a current or old Facebook password to recover your account.
This is useful in case a hacker changed your password, but it may also come in handy if you forget your new password.
You can find more security-related tips on the Account Security page in the Facebook Help Center.
If all of Facebook's automated account recovery methods have failed, your last hope is Facebook support itself.
Facebook has a Help Centre page that lets you confirm your identity.
Upload a JPEG (photo) of your ID, enter an email address or mobile phone number that is (or was) associated with the Facebook account you wish to recover, then click Send to submit the information.
If you no longer have access to any of the email addresses or phone numbers associated with your account, enter one you have access to now. Then, email [email protected] to explain your situation.
Mention that you've already submitted your ID to prove your identity. Do not attach your ID to your email, as email isn't a secure form of communication.
Either way, hearing back from Facebook can take several weeks, so you'll need to be patient.
If you didn't use your real name on Facebook, your hopes for recovering your account this way are close to zero.
Over the past few years, we have received countless messages from people who weren't able to recover their Facebook accounts, even after going through all of these steps, one by one.
Usually, their contact information was outdated, the recovery codes Facebook provided didn't work, or the company would never respond to verify their identity. And at that point, you're out of options. At some point, you just have to move on. As much as it hurts, learn from your mistakes, and create a new account.
Be sure to add several valid contact details, secure your Facebook account, and rebuild your profile from scratch. It's a pain, but it's better than nothing.
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We are updating the mobile version of Facebook.
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If you're having trouble signing in to your Facebook account, try the steps below.
Recovering a Facebook account using the Find Account page
Go to the Find Account page at facebook.com/login/identify and follow the instructions below. Use a computer or mobile phone that you've already signed into your Facebook account on.
Find the account you want to restore. You can search by name, email address, or phone number.
Follow the onscreen instructions to reset your account password.
Learn more about
what to do if you can't find your account using the Account Finder page.
Recover your Facebook account from a friend or relative's account.
Click the icon below the cover photo.
Select Get support or report a profile.
Select the Other option and click Next.
Click Recover this account and follow the instructions on the screen.
Change or reset your password
Learn how to change or reset your password.
If you're having trouble accessing the email address or phone number on your account
Find out what to do if you can't reset your password because you can't access the email address or phone number on your account.
If you need to check if your account is disabled
If your Facebook account is disabled, you will see a message about it when you try to log in.
If you think your account has been hacked or someone is using it without your permission
Find out what to do if you think your account has been hacked.
If you're having trouble getting recovery codes to your email address or phone number
Find out what to do if your Facebook account is suspended and verification codes aren't coming to your email address or phone number.
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90,000 to tie the mail to Facebook - find out to which mail and change Registration for Feis without providing an email address or mobile phone number.
These two options are optional. But in the future, it may be necessary to link an email or change the data already entered. In this article, you will learn detailed instructions on how to do this.
Any actions to change account settings, such as linking email to Facebook, changing it or deleting it, can be done both in the desktop version and in the application on a mobile device.
Contents:
All actions that can be performed with electronic boxes are performed in this block. If you have registered on Facebook for a long time, then you can find out which mail was indicated here.
To link Facebook to email:
All actions that will take place with mail are accompanied by informational notifications from Facebook.
If two or more email accounts are linked to your account, you can set priority to one of them. To do this, do the following:
Attention : deletion is possible only for the email that is not a priority. To do this, you must click the appropriate button opposite it. If nothing comes out, then this mail is the main one. To try again, you must first change the priority.
If you want to delete the only email address associated with your account, you can't do that. First you need to add a second mail, make it the main one, and only after that delete the first one.
Many people use the smartphone app to log into their Facebook account.
The algorithm of actions in the mobile application:
