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How to find viber groups


Find groups, communities and public accounts in Viber ▷ ➡️ IK4 ▷ ➡️


Find groups, communities and public accounts in Viber

As you know, the opportunities that Viber messenger offers are not limited to messaging and calls between two people. Many users find it useful and necessary to join the recipient-sender associations available in the service. Of course, before you can add yourself to a group, you have to find it, and then we will tell you how to do it from Android devices, iPhone and Windows PC / laptop.

Table of Contents

Viber member associations

Today there are a total of three varieties of groups on Viber messenger, which differ quite a bit from each other in functionality and purpose: "normal" group chats, communities, and public accounts. Let's briefly consider the main differences between these Viber user groups, as you will have to take different actions to find and join them.

How to find a Viber group

The choice of the algorithm to find one or another association in Viber is dictated mainly by the type of group the user wants to join. Depending on what exactly you need to find - a community, a public account or an ordinary group chat, as well as the version of the messaging client application used (for Android, iOS or Windows), one of the following instructions should be used to solve the problem of the article title.

Android

Users Viber for Android they have all the tools to find groups of messenger members literally “at your fingertips”. With a couple of taps on the screen you can join one or another group.

Communities

    1. Launch Viber or go to "Cats". client application if messenger is already open. Press the icon "Look for".located above the current mailing list.
    2. Enter the symbol in the query field «@»and then type in the name of the community you are looking for. If you do not know the exact name, enter words that you think match the name of the community you are looking for or its theme.
    3. This will display the results below the search box - tap on the appropriate community name. Then press "START". in the request box, which will allow you to join the group communication.

Public accounts.

  1. To start searching for public accounts, go to "More" Viber app running. Then scroll through the list of options and open "Public accounts"..
  2. Touch the icon. "Look for". at the top right, and then enter the audience name or a phrase corresponding to your topic in the appropriate field. You can also scroll through the sectioned directory of the most popular audiences below the area to enter your query for search, and find an interesting or useful "channel" there.
  3. Once you find the ad account you are looking for or one that is right for you in the search results list, tap "+" to the right of your name (or in the area of ​​the directory resource cover). As a result, you will become a public reader and you will begin to receive in your messenger the information provided by the creators (administrators) of the account.

Group chats.

There is no effective way to find a "normal" group chat on Viber, nor to find out about its existence, except to obtain information about the group from one of its members. If you need to join a conversation of this type, ask one of its members to add your account using the button "Information".. Or contact the creator (administrator) of the association to send you a link to invite to the group chat.

iOS

Searching for groups using the client Viber for iPhone it is done in a very similar way to the Android environment described above. The differences in actions are dictated solely by the slightly different interface of the messaging apps.

Communities

  1. Launch Viber on your iPhone and click on the tab "Cats". in the menu at the bottom of the screen if there is another messaging section open.
  2. Click on the field "Look for". at the top of the screen and type the symbol «@». Then enter the name of the community you are looking for or the words that match the community topic.
  3. In the list of search results, find the Viber member association you are interested in and tap on its name. Then press "Join up". on the welcome screen. That's it: you are now a member of the community.

Public accounts

  1. Go to the section "Public accounts". From the section "Plus". Viber client application.
  2. Click on the icon. "Look for". at the top of the screen, on the right, and then enter in the field the name of the audience or the words / phrases corresponding to the topic of the information and the content of the channel you are looking for. In addition to entering a query, to find Interesting ad accounts, you can use the directory where the most popular ad accounts are grouped into categories.
  3. Once you have found the public account you are looking for, click on the icon. "+" next to your name.

Group chats

Since the working principle of "simple" groups in Viber is the same for all messaging client applications, searching for such a chat from the iPhone is just as useless as in the Android environment. If you have heard of the existence of a group chat and want to join it, please contact one of the members or the administrator. Anyone who is a member of the group can add you to the group using the option on the chat options screen. The group chat manager has an invite link to join him, which he can easily send you if you want.

Windows

En Viber for PC, interacting with groups of other participants in messaging, including searching, is as easy as on mobile phones.

Communities

  1. Run the Viber client in a Windows environment and click on the field "Look for".located above the list of open group chats and dialogues.
  2. Enter the symbol «@» as the first letter of the query.
  3. Then type the community name in the messenger or type after the symbol «@» word / phrase that characterizes the object of the association sought.
  4. Click the name of the discovered community in the search results, and then click "Join up".which appeared in the field of correspondence.
  5. This concludes the entry into the Viber community through the messaging application for Windows, and you can proceed to view the information published in it.

Public accounts.

  1. Ir a "Public accounts". from the token messenger "More" (Button. "Three points". on the titles of the dialogues and open groups).
  2. Click on "Search for public accounts.".
  3. You can then find the channel that interests you in the Viber editors directory that appears in the part of the messenger window where the chat history usually appears.
  4. In addition to the possibility of exploring the contents of the directory, a search by request (the name of the public account or its subject) is available, which is entered in the corresponding field located above the list of covers of the channels offered by the system. .
  5. Once you have found the public account you are interested in, press the button "+" in the area that contains your name.
  6. Accept further "Terms of use". in the query box by clicking "Accept and continue.".
  7. Almost immediately, the publisher's regular posts will start arriving on your messenger.

Group chats

The "normal" groups cannot be discovered in any way through the messaging application for the computer. To join such an association, you will in any case have to contact a member who is already in the group chat. Both the group administrator and any other user in the group have the possibility to add other Viber account holders to the group, also using the options of the Windows version of the messenger.

Conclusion:

As you can see, Viber, regardless of the operating system for which the client application of the service used is adapted, provides the necessary tools for the efficient search of public accounts and communities. As for the usual group chats, both the principle and the purpose and the sense of its operation do not allow to provide the messenger with tools for its detection by people outside the company, and this is a quite logical step for the developers .

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How to Use Viber Communities for Business

Want to know how to use Viber Community for your business? This article will explain everything you need to know about Viber Communities, including Viber Community features and how to create and grow your Community.

What is Viber Community

Viber Community, formerly known as Viber Public Chat, is a huge chatroom consisting of people with a common interest. It is normally used by celebrities to connect with their fans and by businesses to gather prospects and share updates, promotions and more.

Compared to Viber Groups, Viber Communities support more members, have more advanced features and are ideal for privacy-conscious users. We’ll explore these features in the next section.

Viber Community Features

The most remarkable aspect of Viber Community is its ability to have an unlimited number of members. As a result, Viber has introduced tiered management roles to assist businesses in managing and moderating their Communities.

Here’s a simple summary of Viber Community’s tiered management roles. For more detailed information, read the Viber Communities knowledge base article.

Viber Community general features

To grow a Community, superadmins can share the Community’s link on their website and social media or allow members to invite their contacts through an invite link. Those who want to join the Community must have the Viber app installed on their phones.

When a new member joins the Community, they will get full access to the chat history to view conversations, insights and updates shared prior to their membership.

Most importantly, Viber is protective of its users' privacy so no one, including superadmins and admins, can see members’ phone numbers. Besides that, members who enable private messages can contact each other while keeping their numbers hidden.

Now that you're acquainted with Viber Community's basic features, let's move on to the advanced features: message features and moderation capabilities.

Viber Communities: Message Features

Viber provides numerous messaging features to help superadmins, admins and members communicate easily. To express opinions and communicate clearly, Viber Community members can react to messages, respond directly or mention a member.

Viber Community message features

Superadmins and admins can pin a message to the top of the chat to initiate a discussion or highlight an important topic. For example, they can send the Community guidelines and pin the message so it is visible to all community members.

They can also use the polling and quizzing tool to create a fun Community engagement session. Next, we will talk about Viber Community’s moderation capabilities which will help superadmins and admins to control their Community.

Viber Communities: Moderation Capabilities

Moderating a Community is crucial as it is the only way to ensure members follow the Community guidelines. If a member violates the guidelines, superadmins and admins can delete the offending message or all their messages, and warn them privately.

Viber Communities moderation capabilities

If the member still refuses to adhere to the Community guidelines after a private warning, superadmins and admins can remove them from the Community or ban them so that they won’t be able to rejoin the Community.

Superadmins and admins can unban these members. However, they will not be automatically added to the Community and will need to rejoin via an invite link or be added by another member or admin.

Why Use Viber Communities for Business

Being in the same chatroom as prospects propels businesses ahead of their competitors as it allows them to convert prospects into customers on a platform where members anticipate updates from businesses.

If you're in an area where Viber is popular, create a Community to enhance your visibility. In the Philippines, for example, many large businesses create Viber Communities because Viber is one of the most popular messaging apps there.

Examples of Viber Communities for business in the Philippines

There are many reasons why businesses should use Viber Community. This section will discuss how Viber Community can increase business visibility, create a positive user experience and create highly engaging activities.

Benefits of Viber Community for business

Increase Business Visibility

Community messages appear alongside private messages in the Viber inbox, granting them high visibility. You can even get creative by creating a promotional sticker pack that will automatically add users to your Community when they download them.

Promoting your sticker pack on the sticker market is an excellent way to enhance Community's exposure as Viber no longer allows Communities to be discoverable through the search bar. If you want to be discoverable, contact Viber to turn your Community into a channel.

Create a Positive User Experience

Viber’s moderation features allow superadmins to choose whether their Community should be a two-way communication platform or a one-way communication platform to share updates and promotions by regulating members’ writing privileges.

However, even with restricted writing privileges, members can still react to messages sent by admins and superadmins to express themselves. On top of that, Viber also allows them to mute or snooze a Community for 30 days and leave the Community anytime.

To provide a positive user experience and avoid members from muting or leaving a Community, businesses should always ensure that their content is spam free, interesting and relevant to Community members.

Engage Members with Fun Activities

Superadmins and admins can utilize tools like polls and quizzes to engage with audiences and get to know them better while emphasizing the importance of their audience's opinion.

For instance, restaurants can use the polling tool to get members’ opinions on a new pizza flavor or use the quiz tool to create seasonal giveaways and gift lucky winners special vouchers or products.

In addition, superadmins will be able to understand members better, determine the most engaging type of content and plan them accordingly to meet their audiences' demands with the Community insights feature.

How to Create Viber Community

First, you need to set Community goals and guidelines to moderate your Community. Then, you can create your Viber Community by following the steps below. Keep in mind that you can only create a Community on your phone.

1. Tap the compose icon on the Chats panel of your Viber app and click on New Group.

Tap the compose icon and click on New Group

2. Select the contacts you would like to form a Community with and click next. Any contacts that you add at this stage will become admins. After that, you will be directed to the Choose group type page where you can choose to create a Group or a Community.

Select the contacts you would like to form a Community with

3. Select Community and fill in your Community details. Then, click on the checkmark at the top right corner. You have successfully created your Community and the contacts you’ve selected earlier will be notified.

Select Community and fill in your Community details

How to Grow Viber Communities

Viber allows you to grow your Community by sharing Community invite links. Superadmins have complete control over the accessibility of the link and can disable the existing link anytime. Follow the steps below to send an invite.

1. Select a Community on the Chats panel of your Viber app. Once you’ve opened a Community chat, click on the three vertical dots and click on Community info.

Select a Community, click on the three vertical dots and click on Community info

2. Tap on Invite and select who you would like to send an invite to on any messaging app.

Tap invite and share the invite link

For superadmins, follow the steps below to share the Community link.

1. Select a Community on the Chats panel of your Viber app. Once you’ve opened a Community chat, click on the three vertical dots and click on Community info.

Select a Community, click on the three vertical dots and click on Community info

2. Tap on Share Community link. You’ll be able to choose how you’d like to share the link. On the same page, you can choose to Allow all members to share the link or Disable the existing link.

Tap Invite and share the invite link

How Your Business Can Use Viber Community

There are many great businesses using Viber Community to its full potential. In this section, we will show you how they are doing this — and how you can too.

Create Promotional Viber Sticker Packs to Grow Communities

A promotional sticker pack is one of Viber’s advertising tools to attract users to join a Community. You can create free branded promotional stickers, which can be downloaded from the sticker market to convert Viber users to your Community members.

Examples of Communities using promo sticker packs

Communities like Barcelona FC and WHO create sticker packs for Viber users to download for free. In return, users will be added to the Community and will receive various updates, including new stickers which they can download and use for free.

Use Viber Community to Share Updates and Promotions

Many businesses use Viber Community to share updates and promotions with their Community. However, most businesses with this goal in mind do not allow Community members to participate in the conversation by restricting their writing privileges.

Examples of Communities using Viber Community for updates and promotions

Allowing members to reply in a huge Community will make it difficult for superadmins and admins to track conversations and reply to messages in a timely manner. This is when a Viber Bot Account comes into play.

Connect Viber Bot to Viber Community

Businesses that restrict members’ writing privileges have to connect their Viber Bot to their Viber Community to provide a medium for customers to message them if they have any inquiries or complaints.

Examples of Communities connecting Viber Chatbot to Viber Community

On the other hand, businesses using Viber as a two-way communication platform can either direct members to chat with them via click to chat links or start a chat with a connected Viber Bot in the Community.

Above all, Viber Bot is a must-have for businesses wanting to track and manage a high volume of messages on Viber. Contact Viber to connect your Chatbot to Viber Community.

How your business can use Viber Community

Want to have one-on-one conversations with your customers on Viber? Read on to learn how Viber Bot can help you.

Viber Bot for 1:1 Conversation and Bulk Messaging

Do you need Viber for one-on-one messaging and bulk messaging? Create your Viber Bot Account for free and connect to respond.io to start sending and receiving messages!

Viber Bot is an essential tool for businesses using Viber as the main messaging app to connect with their customers as it enables businesses to track and manage messages effortlessly. Learn more about Viber on our Ultimate Guide to Viber for Business blog.

Further Readings

We hope you found this article useful. Here are a few readings that might be of interest to you.

How to find a group in Viber in the search by name

How to find a group in Viber? This question is constantly asked by inexperienced messenger users. In fact, there is nothing complicated about this. But first, it's worth figuring out what types exist in it:

  1. A group is a chat for people to communicate with a total capacity of up to 250 people. Their goals are very diverse: from personal correspondence to business relationships.
  2. Publics are accounts created by brands or media. They publish news and thematic photos.
  3. Communities are groups that are not limited in number of people. There are two types: public and private. The latter are only available via the link. They often gather people with similar hobbies.

The search method also depends on which group the user plans to join. You can do this both from your phone and from your computer. Just follow the instructions below.

Smartphone based on Android OS.

These phones look for any type of chat. First you need to run the application. What you do next depends on what type you want to find.

Community.

This category must be searched in the "Chats" section.

Public.

In order to join it in Viber, you just need to follow the simple sequence of steps described above. It will also be visible in the list after joining.

Group chat.

In the case of a group, everything is a little more complicated, since they cannot be detected using the same method as they were looking for everything before. The functionality is the same for all versions of the utility. On iPhone and Android, the search algorithms are similar. You will need a special invitation link to join. You can get it from people who are already members of this group. Such correspondence is easy to find. To do this, just enter a name or a word from the chat, click the magnifying glass and select the required one from the results.

For PC.

Chats on PC are no different from mobile chats. And it won't be too hard to find them.

Community.

First you need to run the program. After opening, a window with chats will open. On the command line, type the name of the group. You can also use the special symbol @ for more precise analysis. After the done steps, click on the necessary and "Join". Later it can be found in the list of your conversations.

Public.

Activate the program, click on the three dots at the top above the dialogs - this way you can get into your profile.

After that, you need to select the "Public Accounts" item and click on the search. A search bar will appear at the top, in which you should enter the required name. Having found what you need, move the cursor to the “+” icon and click on it. After the done actions, it is recommended to accept the agreement. After completing all of the above items, you will get into the desired conversation.

Group chat.

An invitation link is also required to join a group chat. It can be asked from the participants or the admin.

Hidden chat.

Viber has a hidden chat feature. This is a conversation that is protected by a PIN code and is not visible in the dialogs. In order to access it, you need:

Such conversations can be made visible at any time.

The search bar is very versatile. With its help, you can easily join new communities and quickly find the desired conversation. The main thing is to follow the instructions.

How to find a group in viber? How to find a hidden group in Viber and delete your own? Councils and recommendations.

Author: Anton Potashev

Summary of the article:

Technological progress is fast, maybe too fast. Keeping up with all the new products is unrealistic, but on the other hand, they make life easier and add new features. Most of the most popular applications for smartphones are already quite “old”, but not everyone knows how to find a group in viber and how to use it to its full potential.

The need for communication

Connecting people has always been a priority:

Now any of us can launch the application on our phone and send a message to a friend from Nigeria or Argentina. If there are such acquaintances, of course. Such “sociability” was difficult to imagine 50 years ago, but now it seems to be something taken for granted.

The availability of communication has increased, which could not but affect the relationship between people. Changes have taken place in all aspects of life, the world is becoming an increasingly open and socially dependent place.

If even 30-40 years ago sullenness and isolation were not considered something out of the ordinary, today it is already perceived only as an "alarm bell". Soon the whole world may be too small a place for the people who inhabit it.

How to join a viber group?

Viber, unlike many other communication applications, is designed not only for personal communication between two people:

  1. Most of the information comes from public chats.
  2. "Capacity" of such groups reaches 200 participants.
  3. Thematic dialogues will help to keep abreast of areas of interest.
  4. The use of the software is completely free.
  5. No one canceled face-to-face communication.

If you want to join a dialogue, there are several options for this:

The search for is extremely simple:

  1. Go to the main page of the application.
  2. Press the search button, it is located in the upper right corner, next to 3 other icons.
  3. We drive in the name of the group we want to join.
  4. We are waiting for a couple of seconds. Or a little longer, depending on the quality of the connection.

If there is no specific conversation name, you can try to search for keywords that could be used in the title.

How to delete a group in viber?

You can delete a group both from your phone and from your PC. In the first case, you need:

Or even simpler:

  1. Enter the dialogue;
  2. Select a vertical line of three rectangles in the upper right corner;
  3. Press "quit and delete".

The computer will also not cause any particular difficulties:

If the client is installed in English, the item will be “ Leave and delete ”. In any case, deletion does not take more than 5 seconds, this is one of the easiest actions in Viber. All correspondence, after deletion, will be lost forever.

If there are some interesting attachments or just useful messages in the group, think twice before doing this.

You can re-create a conversation with the same name and with the same participants. The only difference will be in the message history - it will be pristine.

Network communication

Today it is a popular assertion that the development of technology has led to the fact that people really stopped communicating live, “face to face”. Like, this state of affairs will either lead to the emergence of a generation of autists, or will nullify all the value of live communication

But in fact, with the help of various messengers:

  1. People exchange information with each other in huge quantities.
  2. Those who in other conditions would never have had the opportunity to communicate communicate.
  3. New acquaintances are made, interest in communication is stimulated.
  4. Basic social skills are being developed.

In fact, over the past half century, people have become much more open and sociable, so that the problems of isolation and alienation can be forgotten for a while. Technology goes in a completely different direction, dragging the whole society with it.

How to find a hidden group in viber?

A personal phone is not always a truly personal thing. Sometimes you have to hide some points from prying attention, especially when it comes to correspondence.

All you have to do is:

  1. Start the application.
  2. Select the required chat.
  3. Click on the "gear".
  4. Select item " Hide chat " .
  5. Set a PIN for this case.

iPhone owners can do this trick a little differently:

To prevent the dialog from being displayed on the chat screen, Android OS users only need to:

  1. Select the required chat.
  2. Select it by holding it with your finger.
  3. In the pop-up window, click on "Hide chat"

Further video with detailed steps:

Now, even if the phone falls into the wrong hands, all personal information will remain private. But how can find the hidden group ?

This is also not difficult at all:

To make it visible it is enough:

  1. Select a dialog.
  2. Click on the "gear".
  3. Go to "Make chat visible".
  4. Enter the previously set PIN code.

There is no way to find someone else's hidden chat.

Application functionality0003

It's not difficult to join a discussion. To do this, you just need to ask one of the participants to include you in the list.

You can subscribe to one of the administrators of the public chat and get almost full access to the correspondence.

Learn more