češtinaDeutschEnglishespañolfrançaisitalianomagyarNederlandspolskiPortuguês (Portugal)românăslovenčinaslovenščinasvenska...
We use cookies to understand, secure, operate, and provide our services.
Learn more about uses and controls in our Cookie Policy.
češtinaDeutschEnglishespañolfrançaisitalianomagyarNederlandspolskiPortuguês (Portugal)românăslovenčinaslovenščinasvenska...
Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them.
These controls vary by browser, and manufacturers may change both the settings they make available and how they work at any time.
Additional information about the controls offered by popular browsers can be found at the links below.
Certain parts of WhatsApp Products may not work properly if you have disabled browser cookies.
Google Chrome
Internet Explorer
Firefox
Safari
Safari Mobile
Opera
1. Download and launch the WhatsApp Business app: The WhatsApp Business app is free to download on the Google Play Store and the Apple App Store. Tap the WhatsApp Business icon on your home screen.
2. Review the Terms of Service: Read the WhatsApp Business Terms of Service, then tap Agree and Continue to accept the terms.
3. Register: Select your country from the drop-down list to add your country code, then enter your phone number in international phone number format. Tap Done or Next, then tap Ok to receive your 6-digit registration code via SMS or phone call. To complete registration, enter your 6-digit code. Learn how to register your phone number in this article.
4.
Allow access to contacts and photos: Contacts can be added to the WhatsApp Business app from your phone’s address book. You can also allow access to your phone’s photos, videos, and files.
5. Create an account: Fill out your business name, select a business category, and choose a profile picture.
6. Build your business profile: Tap EXPLORE > Business profile. Here, you can add important business information like your business address, description, hours, and more.
7. Start a chat. Your business profile is now set up. Tap or , then search for or select a contact to message. Enter a message in the text field. Then, tap or .
The WhatsApp Business app has several tools to help you run your business efficiently. To explore these tools, go to your chats screen. Tap More Optionson Android or Settings on iPhone. Then, tap Business tools.
Learn how to create a catalog on Android or iPhone.To create a group in WhatsApp is easy and free.
They are a great way to keep in touch with friends and colleagues no matter how far you are from each other. 🌍
You can use them for personal or professional communication. I’ve got 2 of my own examples to share with you 😌
You’ll learn:
Setting up a group takes only a minute or two.
WhatsApp versions have a slight visual difference between iOS and Android, but the process is the same.
To create a group, follow these steps:
New group buttons in WhatsApp and WhatsApp Business App (Android)
To create a group in WhatsApp on iOS click on Chats and then New group.
New group buttons in WhatsApp and WhatsApp Business App (iOS)
Once you create a group you might want to add additional participants as time goes by or invite people using a link.
To add group members manually:
To invite members using a link:
This will open up a few different options to share a direct link to your WhatsApp group. You can share the link in the following ways:
Invite link options in WhatsApp (left) and WhatsApp Business (right)
If you want to add a personal touch and make your group stand out, you can change the group name or add a new group logo.
Wallpaper is a cool feature which lets you change the chat background picture.
To change the wallpaper on Android, open the group and click on the three dots, then select Wallpaper. On iOS select the group and slide to the left, click on More and then Wallpaper.
Standard WhatsApp group wallpaper (left) and custom uploaded wallpaper (right)
If you are the creator of a group you can easily delete it if you need to.
View before exiting the WhatsApp group (left) and view after exiting (right)
Creating a group in WhatsApp Business App is the same as in the standard version of WhatsApp we all know and love. Just follow the steps you read in the text above. 😌
Groups can be great for business and SMBs across the world have used them to promote their products and services and get closer to their customers.
Nowadays pretty much everyone has WhatsApp on their phone, so for important work related info you’ll have a reliable channel of communication.WhatsApp and WhatsApp Business groups alike have a maximum limit of 256 participants per group.
If needed you can create multiple groups, just remember that each contact should be previously saved in WhatsApp before you can add it as a participant in a group.
Now you know everything on how to create a group in WhatsApp. Hope you found the article helpful and you’ll be able to use WhatsApp groups to create stronger bonds with your friends & family, colleagues & customers. 🕺💃
✅ Kommo is a pioneering Messenger Based Sales CRM software that helps businesses achieve more sales and create long-lasting relationships with their customers. It is a tool that enables companies to reach better results and increase their profits.
Try Kommo free for 14 days
#
WhatsAppAll
Damjan Gogovski
Partnerships manager @ Kommo
Let us grow and develop our businesses together ?
Contents
Benefits of WhatsApp Business
How to create a WhatsApp Business account
WhatsApp Broadcast vs group: What is the difference?
Reading time: 4 minutes
WhatsApp™ is the most popular instant messenger in Russia and in the world.
According to
Deloitte, 88% of Russians use it in 2020. However, his management does not welcome commercial activities in ordinary accounts, which makes it difficult for companies - especially small ones - to communicate with customers and promote themselves through the messenger without the risk of blocking.
A business account is a way to reduce the likelihood of a ban, as well as get additional tools for working with a client base.
From the client's point of view, a business account means a dialogue with a well-known company or brand, and not with an incomprehensible number.
For comfortable communication with customers, a WhatsApp business account offers the following features:
reducing the risk of blocking.
the ability to write to the client first.
high message rate. The message will come to the user in 3 seconds, unlike a regular account, where the message can take up to 10 minutes.
an alphabetic name instead of a number and a green check mark. This will increase your visibility and customer confidence.
Verified business accounts are for businesses that have been verified by WhatsApp™. These accounts have a green check mark next to their name. By default, all business registered with WhatsApp™ Business will be a regular business account, and the checkmark will be greyed out for such accounts.
Another connection type is WhatsApp™ Business API. Unlike a free business account designed for small businesses, Business API is a paid service for large and medium-sized companies. When using the WhatsApp™ Business API, you can send notifications, documents, and other important information to users that they need to have at hand, such as boarding passes, receipts, and transaction notifications.
A detailed comparison of a regular account, WhatsApp™ Business and WhatsApp™ Business API is presented in the table.
WhatsApp™ has a strict policy against spam and any kind of mass mailing. It is worth considering the following:
Given the features of the messenger, we recommend that you always encourage the client to write the first message.
Yes, because WhatsApp™ Business cannot be linked to the same number as a normal WhatsApp™ account. It is best to use the company's official phone number to connect a business account - and this can be either a mobile or a landline number.
1. Download WhatsApp™ Business from Google Play or the App Store.
2. Confirm the phone number you will use to communicate with customers.
3. If you wish, you can restore the message history.
4. Enter the company name.
5. Create a business account profile. Click More options > Settings > Business account settings > Profile.
Leave a request on the official Chat2Desk and WhatsApp Business API integration page or write to us via the widget in the corner of the screen.
Reading time: 4 minutes
WhatsApp™ is the most popular instant messenger in Russia and in the world. According to
Deloitte, 88% of Russians use it in 2020. However, his management does not welcome commercial activities in ordinary accounts, which makes it difficult for companies - especially small ones - to communicate with customers and promote themselves through the messenger without the risk of blocking.
A business account is a way to reduce the likelihood of a ban, as well as get additional tools for working with a client base.
From the point of view of the client, a business account means a dialogue with a well-known company or brand, and not with an incomprehensible number.
For comfortable communication with customers, a WhatsApp business account offers the following features:
reducing the risk of blocking.
the ability to write to the client first.
high message rate. The message will come to the user in 3 seconds, unlike a regular account, where the message can take up to 10 minutes.
an alphabetic name instead of a number and a green checkmark. This will increase your visibility and customer confidence.
Verified business accounts are for businesses that have been verified by WhatsApp™.
These accounts have a green check mark next to their name. By default, all business registered with WhatsApp™ Business will be a regular business account, and the checkmark will be greyed out for such accounts.
Another connection type is WhatsApp™ Business API. Unlike a free business account designed for small businesses, Business API is a paid service for large and medium-sized companies. When using the WhatsApp™ Business API, you can send notifications, documents, and other important information to users that they need to have at hand, such as boarding passes, receipts, and transaction notifications.
A detailed comparison of a regular account, WhatsApp™ Business and WhatsApp™ Business API is presented in the table.
WhatsApp™ has a strict policy against spam and any kind of mass mailing. It is worth considering the following:
Given the features of the messenger, we recommend that you always encourage the client to write the first message.
Yes, because WhatsApp™ Business cannot be linked to the same number as a normal WhatsApp™ account. It is best to use the company's official phone number to connect a business account - and this can be either a mobile or a landline number.
1. Download WhatsApp™ Business from Google Play or the App Store.
