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Unless you manually backup WhatsApp, you can easily lose access to important conversations, or worse, your contacts themselves. Here's how to backup WhatsApp to ensure that doesn't happen.
By Robin Barber (Associate Editor)
— Last Updated: 2022-03-02T15:28:24+00:00
Whether you’re about to move to a new device or just worried about losing your conversations, there are many reasons why you should backup your data. Helpfully, some apps — including WhatsApp — have ways to backup your data automatically. In this article, we’ll show you how to backup WhatsApp messages and attachments on your phone.
Although you can create a local backup on your phone, you can’t easily use it to move conversations to a new device and it won’t protect anything from most cybercrime or physical damage. Instead, you should keep a copy in the cloud. Luckily, it only takes a few taps to save all your WhatsApp data to either Google Drive or iCloud.
The easiest way to backup WhatsApp is with the built-in feature that lets you save your chats to either iCloud or Google Drive — on iOS or Android, respectively.
Simply go into “settings,” “chats” then “chat backup.” Here, there will be a backup button and an auto-backup feature that you can set up.
When you install WhatsApp on your phone, it will ask you if it should restore chat histories. Make sure that your backup is on your device or your connected cloud storage — either Google Drive or iCloud — before downloading it, and then choose that option when it appears.
Simply follow the method to backup your WhatsApp data either locally or to the cloud, and then you can download that data file to your new device. However, if you’ve connected your phone to your iCloud or Google account, you should be able to restore your data without downloading it first.
For most Apple device users, you’ll want to backup your WhatsApp chats to your iCloud storage — and you can read more on this service in our full iCloud review. You could backup everything on your iPhone, but the best way to backup just WhatsApp is to use the backup feature that’s built into the app, which is a simple four-step process.
When you open WhatsApp from your home screen, you’ll notice five buttons along the bottom. Select the option on the far right, labeled “settings.”
In WhatsApp, tap the “settings” icon in the bottom-right corner.
Choose “chat backup” from the “chats” page.
Go into your chat backup settings.
You can either tap “back up now” to start the backup process or select “auto backup” and change your backup frequency.
Tap “back up now” to start creating a backup.
Although the process is similar, WhatsApp puts its buttons in slightly different places on Android devices. It’ll also save everything to your Google Drive account. Note that with this service, you give up some privacy and security in return for high speeds and a great third-party integration — and you can find out more in our full Google Drive review.
Choose “settings” from the dropdown list.
Choose “settings” from the dropdown menu.
In WhatsApp’s settings, tap “chats” to get access to your conversation settings.
Go into your “chats” settings.
You’ll find “chat backup” near the bottom of the page, next to an icon in the shape of a cloud.
Tap “chat backup” for your backup options.
Tap on “back up” to do a manual backup or “back up to Google Drive” to set your backup frequency. If you haven’t connected your phone to a Google account, it will only create a local backup.
Start to back your messages up to your Google drive.
With neither iCloud nor Google Drive being among the best cloud storage services for security, you may be worried about the privacy of your conversations.
Luckily, you can use a more secure service by saving your backup files to your preferred remote storage app.
Sync.com’s incredible mobile app makes it one of the best.
At this point, it’s no surprise that Sync.com is our favorite cloud storage provider. Although our full Sync.com review goes into more detail, when it comes down to it, 2TB of space with high-end security for both PC and mobile devices at only $8.00 per month is practically unbeatable, plus you can get 5GB of cloud storage for free.
pCloud is a solid option, especially for high-speed transfers.
Despite pCloud’s odd choice to make zero-knowledge encryption a paid add-on, pCloud and Sync.com are closely matched. If you’re looking for ease of use and speed, and you’re willing to pay extra for security, check out our full pCloud review. You can get started with 10GB of free cloud storage.
Icedrive is a young service, but it’s still one of the best.
Although it is newer to the cloud storage scene, Icedrive ties with Sync.com in our comparison. It doesn’t lack much in any category, including providing 10GB of free space — even if its customer support could be improved — and it’ll definitely keep your data safe. So if you’re willing to go for a younger service, read our full Icedrive review for more information.
To restore WhatsApp from a backup, you’re going to need to reinstall it from an app store, such as Google Play. However, as WhatsApp limits how often you can receive verification text messages to a specific phone number, you should make sure you know what you’re doing before you begin.
In order to restore your WhatsApp message history, you’ll need to allow access to your contacts, photos, media and files. Start by tapping “continue.”
You need to tap “continue” to start the process.
Make sure to allow every permission that WhatsApp asks for, or else you won’t be able to restore your messages.
Allow the permissions that WhatsApp asks for.
After it has found a backup file, check that it’s from the source you expected and tap “restore” to recover all of your conversations.
Check to make sure it’s recovering from the right email address and tap “restore.”
Once you’ve restored your WhatsApp chats from the backup, tap “next” to finish setting it up.
Tap “next” and finish setting up WhatsApp.
Whether you’re an iOS or an Android user, there’s no reason you can’t backup your WhatsApp chats and conversations.
You can then use this backup to quickly recover all of your messages, as well as any photos, videos and other attachments that have been part of a conversation.
If you have saved your WhatsApp data to the cloud but can’t see it in there, be sure to look in your backup folder. Providers often keep this separate, so people don’t damage their backups by accident, but you can usually still access it through the official web page on your computer.
However, if you don’t need to use this recovery feature and are limited in space, you can instead use the “export chat” option under “chat history.” This’ll create a text file of the conversation you had with one person. You can even ignore photos and videos, so it doesn’t take up too much memory.
Keep in mind that to accomplish the backup you’ll need a reliable VPN to bypass the WhatsApp ban in Dubai and other countries where WhatsApp is banned. We also have a guide on how to unblock WhatsApp in China.
If you don’t plan on using WhatsApp anymore, our guide will help you understand how to delete your WhatsApp account and this piece will help you find a WhatsApp alternative.
Plus, we also have a guide on how to recover data from a broken phone, in case you need it.
Have you tried to backup WhatsApp on your phone? Did you use one of these methods to keep your conversations safe? Let us know your thoughts in the comments section below. Thanks for reading.
Let us know if you liked the post. That’s the only way we can improve.
WhatsApp has seen outstanding success since its release in 2009, and it continues to grow and boom.
This year (2022), WhatsApp is THE most used Messenger app, above even WeChat and Facebook Messenger (source: Statistica)
So when you get a new phone, how do you take all these precious conversations with you? You don't want to start afresh and lose all those memories, so let's see how to take your WhatsApp messages with you wherever you go, whatever device you have!
Before we get into how to transfer WhatsApp messages to a new phone, let's see how to backup iPhone WhatsApp messages to your computer.
This is essential if you want to save messages as PDF to send to somebody, or if you need to print out a WhatsApp conversation. You can do all of this and more with TouchCopy - let's see how:
Receive an email with a link so you can download the free trial on your computer:
Email Address:Note: We respect your privacy. We won't share your Email address with anyone else, or send you spam.
Like what you see? Get the full version:
Buy TouchCopy now Buy TouchCopy now
WhatsApp have kindly provided all the tools you need to be able to do this.
First, create a backup of your WhatsApp messages, then restore the backup to your new device. Easy, right? Let's see how:
Great! You now have a backup of your WhatsApp conversations stored in your Google Drive. Next, you'll need to restore this backup on your new phone.
How to restore WhatsApp chats to new phone:
Transferring WhatsApp messages from iPhone to iPhone is very similar to the Android method above, except that you'll back up to iCloud rather than to Google Drive.
(Check out our other article if you need to transfer SMS/MMS and iMessages to your new iPhone too!)
Step 1: First of all, make sure that you're signed into iCloud on your iPhone, and that WhatsApp has permissions to use iCloud:
Step 2: Now you're all set up to backup WhatsApp chats to iCloud:
Step 3: Great! So, your WhatsApp chats are safely backed up in your iCloud. Now is time to transfer WhatsApp messages to your new iPhone. Grab your new iPhone and let's get started:
If you're switching from Android to iPhone, you'll need to use the "Move to iOS" app, as you cannot do this using the WhatsApp app alone. To be able to use Move to iOS, your iPhone must be new (not set up yet) or has been factory reset.
To do this, you'll need:
Let's see how to transfer WhatsApp from Android to iPhone:
Let's finally take a look at how to transfer WhatsApp from iPhone to Android. Like method 4, this will require the Android device to be factory new, or reset to factory settings.
To do this, you'll need:
Let's see how to transfer WhatsApp from iPhone to Android:
If your new device is a Samsung, you may alternatively wish to use Samsung's own transfer app, Smart Switch, to migrate from iPhone to Samsung.
Publisher: Wide Angle Software
Read Next: How to Print out Text and WhatsApp Messages >
Social media has become the new standard for connecting and connecting with friends and family.
whatsapp can be ranked very high among the list, it can run on almost every smartphone and allows use words instantly. You can make calls, text, send photos, videos and more files. You can also create groups and stay connected with friends and family. good thing about Whatsapp is that it backs up every conversation about local storage and cloud storage. You can use this backup file to restore your conversations. In this guide, we will tell you the methods to access whatsapp cloud backup and local space. nine0003
Before you dive into restoring a backup, you should know how to turn it on first. Turn, there are two kinds of backups used in WhatsApp. The first is a local backup copy and the other is Google Drive backup. This is how you create a backup on both.
WhatsApp local backup
Local backup is enabled automatically, WhatsApp creates a local backup file copies every day at 2:00 am. You can also create it manually whenever you want, just do following steps:
Step 1: Open WhatsApp and click the three dots icon in the top right corner.
Step 2: Now go to "Settings>Chats>Chat Backup".
Step 3: Click the green "Backup" button.
WhatsApp Google Drive Backup
The good thing about Google Drive backup is that you can get to it access on any smartphone or PC, one thing to note here is that whatsapp encryption from start does not fully work on Google Drive. Here's how you create a backup using Google Drive:
Step 1: Open WhatsApp and click the three dots icon in the top right corner.
Step 2: Now go to "Settings>Chats>Chat Backup".
Step 3: Click "Google Drive Backup" and select the backup frequency, except never.
Step 4: Select the Google account you want to use for backup. If you don't have one click on "Add Account" and enter your credentials. nine0003
Now you know how to create a WhatsApp backup, so let's dive into how to access whatsapp backup for both methods.
WhatsApp creates an automatic backup on your device's internal storage at 2:00 am every day, this backup file can be retrieved and used for easy recovery conversations.
After you install the whatsapp app and verify the number, just click "Restore" when prompted. It will automatically restore all conversations, for some reason you can't restore, than you're probably not signed into your Google Drive account, or your internal memory is not locally backed up or is corrupted. You can also access specific backup by going to the WhatsApp backup location and renaming the file. If you want to access and restore a less recent backup, do the following actions:
Step 1: Download the file manager app from Playstore.
Step 2: Now navigate to this path "sdcard / WhatsApp / Databases" if you are not using SD card, it will be "internal storage" or "main storage" instead of "sdcard".
Step 3: Rename the backup file you want to restore from msgstore-YYYY-MM-DD.1.db.crypt12 to msgstore.db.crypt12.
Step 4: Now uninstall whatsapp and install it again.
Step 5: Click "Restore" when prompted and it will restore the backup. nine0003
To read a Google Drive backup, you must have the same number and the same account the process is simple and almost the same as accessing and restoring a local backup.
That's how you do it do:
Step 1: Make sure the Google account used for backup is added and registered on your smartphone.
Step 2: Uninstall the WhatsApp application and then install it again. nine0003
Step 3: Open the installed WhatsApp application and verify your number.
Step 4: After verification, you will be prompted to recover the message and media files from Google Drive, just click Restore.
Step 5: Once the restore process is completed, click next, it will display all your chats.
We looked at the solution to the question "Where is my WhatsApp backup" and also looked at access methods to them. If you are looking for a tool that can easily back up your iOS WhatsApp conversation on computer, then we recommend you to use our personal favorite product Tenorshare iCare Phone Transfer. This is a feature rich amazing iOS tool that you can use to keep your iPhone healthy. nine0003
The latest way to recover WhatsApp messages without Google Drive is Tenorshare iCareFone Transfer - and this is probably the best way to work.
With iCareFone Transfer, you can easily restore WhatsApp chats backup to your iPhone or android smartphone with ease. Here's how to restore WhatsApp chat without Google Drive on Android with iCare Phone Transfer. nine0003
Download and install Tenorshare iCareFone Transfer on your PC. Connect your device to PC and select whatsapp on the home screen.
Click "Backup" on the side toolbar and select the device to Reserve copy. Once selected, click "Back Up Now" to continue.
Follow the instructions on the screen and iCareFone Transfer will start receiving WhatsApp data on your device. nine0003
Now check your whatsapp backup account to let iCareFone Transfer create a backup for recovery.
When your WhatsApp messages are successfully backed up, you can rely on iCareFone Transfer, to restore them. And for that, select "View and Restore" from the left pane tools, click "Restore to Android" and then select the backup you have done before.
After you click Continue, the program will find the backup file for your Android and then start transferring data to your Android device. Wait for completion process.
Your WhatsApp chats have been successfully restored.
If you are wondering how to recover WhatsApp chat without Google Drive, this article has given you all the answers.
Remember that if you are looking for the easiest and easiest tool to get the job done, Tenorshare iCareFone Transfer is the software of your choice as it is suitable for both android devices and for iPhone. nine0003
Many messenger users clean up their correspondence quite thoughtlessly, simply deleting, at first glance, unnecessary. But a predictable situation occurs: it turns out that something important has been deleted, and now it cannot be returned.
Moreover, such cases occur all the time, giving users a lot of inconvenience. And whatsapp backup is provided just for such cases. nine0003
It allows you to restore your message history, contacts and other information of your account that was changed earlier. Moreover, in this way you can not only recover deleted messages, but also completely restore your account. This is very useful in many cases. For example, if you do not have access to the device with which you used the application earlier. At the same time, the correspondence stored there is very important for you.
Also, thanks to this, you can restore previously deleted contacts. We talked about this in more detail in this article. nine0003
Of course, you don't have to make a WhatsApp backup yourself: by default, it is created automatically. And it works like this: the application copies all the data every day (at 03:00 at night).
They are stored either in your phone's memory or on an SD memory card.
It depends on which way you choose to store the data. In this way, all data and messages can be restored. Of course, those who were in the application before 3 am.
You can set up WhatsApp backup to Google Drive. You can find instructions on the WhatsApp website.
Let's say right away that it will be easiest to view the WhatsApp backup on phones with the Android operating system, because the key that is required for decryption is stored there as a regular file. You can find it on your device in the data/data/com.whatsapp/files folder. It is generated for the first time when the user makes a copy of the data in the cloud, so if you actively use this messenger, you definitely have the key.
Also, logically, you will need the database itself. It is stored in the msgstore.db.crypt12 file. And finally, you need special software. We will consider three options of varying complexity that will allow you to effectively decrypt a database with your correspondence and other important data. nine0003
The application server contains duplicates of your files for some time, but the system will certainly delete them. Depending on the settings (you can change them), the dialog will be sent to Google Drive or to the bowels of the phone memory. From there, no one bothers to erase everything superfluous. Here's what you should know about the location of the archive:
If a chat is accidentally deleted, the loss can be unzipped.
This is done in settings mode.
Similar operations are available to both application owners and users working through the web version.
The phone saves a local copy of the chats in the WhatsApp root folder, Databases subfolder. If there is no SD card in the smartphone, the root folder is located at: Device menu - Explorer - Internal memory - WhatsApp. If a memory card is connected to the gadget, then the information should be sought in the device menu - explorer - sdcard - WhatsApp. nine0003
Auto-save uses iCloud. This is a cloud service where you can place all the necessary information.
All your chats can be moved to iCloud if the following technical requirements are met:
Whatsapp Iphone backup is stored in the cloud.
nine0074 On Android, backups can be stored in the phone's memory.
The information is stored in Google Drive. "Android" creates backup copies of correspondence daily in automatic mode. If there is no “Google Drive”, then everything is placed in the phone’s memory on an external drive (SD card).
Backups on this phone model happen to OneDrive or SD card. As an option, correspondence with loved ones can be copied to your home computer, and from there to Google Drive. The simplest solution is to send materials to your own e-mail box. nine0003
Virtual storage is created on a Google or iCloud account, depending on the gadget platform. The reserve is located in the cloud application management settings. You need to go to Google Drive (for Android) or iCloud Drive (for iPhone) - Menu - Settings - Application Management - WhatsApp.
Saving data will allow you to restore chats in case of replacing the phone or reinstalling the program. WhatsApp offers to set the frequency of saving: automatically daily, weekly, monthly, manually when you press the "Back Up" button or never copy, as well as whether to use Wi-Fi or mobile Internet connection. It is important to remember that the copy is not end-to-end encrypted. nine0003
To create a reserve in whatsapp you need:
The application will start copying the message history, displaying a loading bar on the screen. At the end of saving, the inscription “Last backup” will appear, the download time locally and in virtual, the amount of downloaded data. nine0003
Video backup is a separate issue.
To do this, in the settings menu, select the green checkmark "Download video".
Android messages are copied to your smartphone or Google Drive cloud. Saving to the cloud requires creating and / or connecting a Google account to WhatsApp. Creating a reserve on the gadget requires a certain amount of free internal memory. The frequency of savings is set in the "Backup of chats" item. Under the "Back Up" button there is a sub-item "Google Drive Settings", where you can configure the frequency of automatic backup information, select an account and a network. nine0003
iPhone offers to save information on the gadget or in iCloud Drive. To put data in the cloud, you need to connect virtual storage to WhatsApp. To do this, select iCloud in the device settings and enable iCloud Drive inside it. Open the messenger and click "Copy" in the chat options.
It is not possible to view reserved correspondence manually.
Google Drive prevents the user from doing anything other than deleting data. nine0003
Google Drive is a cloud storage where archives of your conversations are sent. Evil tongues say that the cloud is practically not protected from unauthorized intrusions. Therefore, we will tell you how to delete a WhatsApp backup from this resource. Steps you should take:
You can also operate from a PC. See what the interface would look like in this case.
If you are unable to back up to Google Drive, please try the following:
nine0074 If you are unable to restore a Google Drive backup, please try the following:
Errors sometimes occur when creating a backup. This may be due to both a lack of mobile Internet traffic or an interruption in the Wi-Fi signal, or a lack of phone memory, or virtual storage is not connected to the messenger. nine0003
If, when restoring the chat history, it is not possible to find the saved information due to the freezing of the messenger search engine, restarting the smartphone, connecting to Wi-Fi or reinstalling the application can help.
When archiving and transferring messages to an account, the error "Failed to create a backup copy" occasionally occurs. This happens when the mobile Internet does not have enough traffic. In this case, you should connect to a Wi-Fi network and download data using it.
Or this error is issued when there is not enough memory on the device. It helps to clear the cache of the smartphone or delete unnecessary files to free up space. nine0003
whatsapp backup stuck ” can obviously annoy users especially when it happens all of a sudden. Are you reading this article expecting a solution to this problem? If so, the good news is that you've hit the nail on the head! We will explain how to solve this problem without much confusion. So, keep reading and find out how to do it.
Part 1: Use an alternative method if your WhatsApp backup is stuckPart 2: Other solutions to try if WhatsApp backup is stuckPart 3: Methods you can use to restore a stuck WhatsApp backup on Android
Deleting an unnecessary archive is very simple - this technique works on both iPhones and Androids. Go to the messenger directory through the explorer and find a file called Backups - that's what we have to destroy.
How to send a PDF file via Whatsapp on Android or iPhone
Move up one position and send the backup folder to trash. This is where your suffering ends. However, do not forget about iPhone smartphones. It has its own atmosphere - information can be copied to the iCloud cloud service. Act like this:
Can't delete WhatsApp backup from Google Drive? Perhaps your phone did not copy it there. Check for the presence of the Backups file in the messenger folder. This is done through the conductor. When you find the file you are looking for, send it to the trash.
Many iPhone owners save their correspondence in iCloud. To get rid of the file, proceed as follows:
Whatsapp Stealth Mode: How to enable or disable it
Apple offers a storage management tool for iCloud, similar to the local storage check tool on your iPhone and iPad. Using it, you can see how much space is taken up by backups in general and individual applications in particular.
Open the Settings app on your device and then tap your profile at the top of the menu.
Select the "iCloud" option.
Click the Manage Storage button.
From the iCloud Storage list, select Backup. nine0003
You'll see all the iPhones and iPads associated with your iCloud account and how much storage they use. Click on a device to see a further breakdown.
You will now see the details of the last backup time and a list of the apps that have backups in iCloud and how much space they use. If you find programs that take up too much space, you can click on the switch next to the application to remove and disable backup for it.
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To confirm, click on "Disable and Remove" in the pop-up menu.
Do this for a couple of applications and see if you can get back a significant amount of memory.
We recommend that you turn on backup for important applications such as WhatsApp, Messages and so on. But for media programs or podcasts, it would be better to disable this feature, especially if you're running out of free space.
You can disable and delete the entire iCloud backup for a device by swiping down the page and clicking Delete Backup. nine0003
In the pop-up window → "Turn off and delete" to confirm.
If you just want to disable iCloud backup without monitoring storage.
After clicking on a profile in Settings → iCloud.
Swipe down → iCloud Backup.
Here, simply click on the switch next to the "iCloud Backup" option.
In the pop-up window → OK. nine0003
Your current backup will be deleted from iCloud and iCloud backup will be disabled for the device.
If you want to turn this feature back on, return to this screen and click the toggle next to iCloud Backup.
On Android devices:
These steps will stop saving data to Google Drive. But if you want to start the process again, follow the same steps, choosing the period you want, for example every day or week.
On iPhone, copying is performed in iCloud, there are 3 ways to stop the synchronization process.
When using WhatsApp:
Data from this moment will no longer be automatically transferred to the “Cloud”.
But you can resume syncing at any time.
When using iPhone settings:
In Google Drive:
There are several ways to erase the copied data. The simplest is the file manager. To remove all correspondence on Android, you will need:
iPhone owners can save correspondence in iCloud. To delete an archive, the user must:
The archive saving function is user-friendly, allowing you to copy important correspondence, it opens access to it when the necessary information is lost. But smartphone owners who are concerned about the privacy of data can erase them at any time, no matter where they are stored.
How to delete WhatsApp Android backup from Google Drive:
Attention! The archive is stored as long as the smartphone is constantly used.
If you forget about it for a few weeks, then next to the name of the copy, the date until which the correspondence will be relevant will be affixed. After it expires, all information will be deleted.
Sometimes all messages contained in the messenger suddenly disappear regardless of the user's desire. This can happen in the following situations:
All correspondence is permanently archived. On smartphones, messages are automatically copied according to a user-defined schedule. The easiest way to restore backups is to delete WhatsApp and download again. When checking the number, the system will offer to restore archives from Google Drive or transfer a local file.
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Backup is an indispensable feature for users who want to save the data contained in WhatsApp for a long time. If information is lost, the smartphone owner will be able to restore the correspondence on their own.
If there are obstacles when copying data, pay attention to the following facts:
strong and stable signal. For example, change mobile Internet to Wi-Fi. nine0003
If the traffic package on your tariff is not enough, the connection may be interrupted and copying will not be completed.
When there is not enough space, the system may refuse to transfer data. Free up enough space.
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Those messages that were backed up are in the cloud storage and in the phone's memory. To delete such messages permanently, you need to delete not only all correspondence in the messenger, but also both backup copies of messages. To delete copies from the cloud storage, you need to log into your Google or iCloud account and delete the file with the WhatsApp archive in the settings. Next, go to the file messenger of the smartphone and delete the contents of the Databases folder in WhatsApp. nine0003
After completing all these steps, the user will not be able to restore his messages after reinstalling the messenger. However, all messages that have been deleted will remain with the interlocutor. If you wish, you can agree with him and ask him to send the archive of correspondence.
Correspondence made by the user is stored only on the phones of him and his interlocutors.
Thus, deleting correspondence from the phone and cloud storage means complete destruction without the possibility of recovery. To delete a backup copy of messages from the cloud storage, you must:
After that, you need to delete the local backup copies of messages on the phone and clear all chats in the messenger.
Good morning cards, video jokes, audio jokes, funny pictures take up space. In any case, personal photos are more valuable than replicated pictures from the Internet. nine0003
There are people who are very fond of “reposting” all kinds of videos, photos, audio and texts. These are the adepts of the “send to others” curse that alone can send you several gigabytes of meaningless data in a couple of months.
There are also WhatsApp groups that are created just to “chat”. For one evening of lively chatter, more than one hundred megabytes of traffic can run up, which will settle in the smartphone's memory. nine0003
Clearing the history of chat groups and transfer users is performed in a couple of taps on the screen, and several gigabytes of memory are freed. Selecting photos and videos for deletion from your library will take longer.
There is usually not much valuable information in chat groups, they can be cleaned completely. And correspondence and photos with a person who regularly sends video jokes can be saved by deleting only the video from memory. nine0003
If you want to free up device memory and delete all files stored in WatsApp at once, use the delete chats function. Remember that everything else will be deleted along with the video and pictures.
For iPhone users, the deletion process looks like this:
Important!
It will take a few seconds if there are many chats. Changes are not always displayed immediately. Restart the program for normal operation.
For Android users, the first two steps are the same. Log in, open the control panel. Then you need to select "chats", then "chat history". When you click "delete everything", a window will pop up asking you to delete all files from the phone. If you check the box, then all sent and received media files will disappear from memory, if not, they will be saved in the smartphone, but not in the application. You will have to manually delete them from your smartphone.
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To prevent future difficulties, remove the autosave option in advance. This is easier than deleting a backup (such cleanings will have to be done regularly). How to disable this mode? You will have to act through the application settings. Algorithm:
Want to give up Google Drive? And there is nothing difficult in this. See how opting out of persistent copying looks like in the cloud. nine0003
To summarize. You can clean up the history of correspondence both on cloud services and on the CD-card of your own phone. If you don't like the functionality, don't use it. But remember that every night the old dialogues disappear from the memory of the mobile device.
