How do i get access to facebook marketplace


How to Get Facebook Marketplace and Buy or Sell Items

  • To access Facebook Marketplace, click the Marketplace icon in the main menu on the Facebook website or app.
  • If you don't see Marketplace when logged into Facebook, try logging out and back in, or reinstalling the app.
  • Facebook Marketplace is only available to users 18 and older in supported countries.

Facebook Marketplace is a free feature that allows users to buy, sell, and trade items with people nearby — kind of like a garage sale, but online. Here, you'll find all kinds of items for sale, both big and small, cheap (even free) and expensive. 

In this guide, we go over how to access Facebook Marketplace on a browser or the mobile app, some troubleshooting tips, reasons why Marketplace may not be available to you, and how to sell items on Facebook Marketplace.

Important: Facebook Marketplace is available to users 18 and older in most countries, including the US and Canada. For a full list of supported countries, see the footer at the bottom of the official Facebook Marketplace page. 

How to access Facebook Marketplace

Accessing Facebook Marketplace is typically a straightforward process. If you're on the Facebook website, you can access Facebook Marketplace by clicking the Marketplace icon in the main menu located on the left side of the screen. 

The Marketplace icon often appears in the menu section as a shortcut. Abigail Abesamis Demarest

If you're using the Facebook app, tap the Menu icon (it looks like three horizontal lines), then tap Marketplace. If you don't see it in the list, tap See More for the full menu.

Marketplace on the mobile app is found in the Menu section of the app's navigation bar. Abigail Abesamis Demarest

If you're not seeing Facebook Marketplace when you're logged into Facebook, here are a few things you can try:

  • Log out of Facebook, then log back in.
  • Uninstall the Facebook app, then reinstall it.
  • Change your Facebook profile region to a country that supports Marketplace. To do this, edit your profile and change your current city.
  • If you have a new Facebook account, use it regularly to help prove to Facebook that it's a real account. Like and comment on posts, share photos, and add friends.
  • Visit the Facebook Marketplace website via a direct URL.

Why can't I access Facebook Marketplace?

If you're unable to access Facebook Marketplace, even after following the steps outlined in the previous section, there are a few potential reasons why:

  • Age: Facebook Marketplace is only available to Facebook users 18 and over.
  • Region: Marketplace is available in 50 countries. If your current location is set to a country that doesn't currently offer Facebook Marketplace, the icon won't appear.
  • Device: Facebook Marketplace only works on the iPhone 5 and later models, Android, and iPads.
  • Age of account: If you have a new Facebook account, Marketplace might not immediately be available to you. 
  • Infrequent use: Facebook's main menu shows shortcuts to the features you use most. If you never or rarely use Facebook Marketplace, the icon may disappear.
  • Access revoked: If you've violated Facebook policies when using Marketplace, your access to the service can be taken away.

How to sell on Facebook Marketplace

To sell something on Facebook Marketplace, simply go to the Marketplace section of the app or website, then select Create new listing

For more details on what you can and can't sell, and tips for standing out, check out our guide to selling on Facebook Marketplace.

Video: How to use Facebook Marketplace

Abigail Abesamis Demarest

Abigail Abesamis Demarest is a contributing writer for Insider based in New York. She loves a good glazed donut and nerdy deep dives into the science of food and how it's made. 

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Restore Access to Facebook Marketplace, Buy and Sell Store items 👩‍🎨

The Facebook Marketplace allows you to list items and find great deals directly within Facebook. You don’t have to download another app or set up a new account. Through the Facebook Marketplace, you can reach thousands of people in your local community and find unique items for sale.

Also, you can find items from clothes to TVs and even cars and real estate. People sell used and new items and it’s easy to find listings within your local area. Buying and selling are simple, and you can connect with others and see items in person before you buy.

The marketplace is available in the Facebook app and on desktops and tablets. To access the Marketplace, look at the bottom of the app on iOS or at the top of the app on Android. If using a web browser, you can find Marketplace on the left side of the Facebook page.

However, if you cannot find the marketplace icon, then there is no need to panic as in this post, I have outlined detailed steps with a screenshot on how you can restore access to your Facebook marketplace.

Step-by-step guide on how to get the Facebook Marketplace icon again

Here is a detailed guide on what you should do to restore the Facebook marketplace again.

First, you must know that the Facebook marketplace isn’t available to everyone right now.

The first thing you should do is try visiting the Marketplace from this link.

When you click the link, 3 things are likely to happen.

  1. The link did not work for you
  2.  The link works but it says your access was removed
  3. The link works, but you don’t see the  shortcut in the Facebook app

If any of the above options happened, here are possible reasons and remedies.

1. If the link doesn’t work for you, it probably means that the Facebook Marketplace isn’t available to you right now. Here are the possible reasons why you can’t access the Facebook marketplace.

Why Can’t I Access the Facebook Marketplace?

The Facebook Marketplace is still being developed, hence, the marketplace is being introduced slowly. What this means is that the Marketplace isn’t available to everyone right now.

In other, for the Marketplace to be available for you, you must,

  • Not be new to Facebook. In other to help protect the marketplace community from a scam, Facebook will not allow you access to the Marketplace. Hence, you need to check back later after you must have been engaging with your Facebook account for a while.
  • Be in a location where Marketplace is available. If you live in (or recently travelled to) a location where Marketplace isn’t available, you won’t be able to use Marketplace.

The marketplace is only available in the following location: Argentina, Australia, Austria, Belgium, Belize, Bulgaria, Canada, Chile, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Dominican Republic, Finland, France, Germany, Greece, Hungary, India, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, United Kingdom, United States and Uruguay

  • Be 18 years or older.
  • Use Facebook in one of these languages. To use Marketplace, make sure you’re using Facebook in one of these languages.
    • Arabic
    • Chinese
    • Czech
    • Danish
    • Dutch
    • English
    • Finnish
    • French and French Canadian
    • German
    • Hebrew
    • Hindi
    • Hungarian
    • Indonesian (Bahasa)
    • Italian
    • Malay
    • Norwegian
    • Portuguese and Brazilian Portuguese
    • Slovak
    • Spanish
    • Swedish
    • Thai
    • Turkish

    Afrikaans

  • Use the latest version of the Facebook app: Marketplace isn’t available on older versions of the Facebook app, or on iPhone models older than the iPhone 5.

2. If the link works but says your access was removed it means that you used Marketplace in a way that goes against the Facebook Marketplace Commerce Policies or Community Standards.

However, if you think you did not violate the policies, you can contact the Facebook team to look into it. To do that,

  • Go to Facebook.com and click Marketplace in the left column.
  • Click Request Review and fill out the form.
  • Facebook will review your appeal and respond to you within a week. Remember to always check for updates in your Support Inbox or the email associated with your Facebook account.

Here is a screenshot of how to do that.

  • Go to the appeal form and fill in the required fields, your name, and the detailed issue.

  • Complete the form by providing the relevant details in the column.

  • After completing your form, press submit. A notification message will tell you that the form was submitted successfully and you will get a notification within 1-2 business days. You can always check the status of the request via your support inbox at facebook.com/support

Note: If your Marketplace access has been restored, you may need to refresh Facebook. com or download the latest version of the app.

3. If the link works, but you don’t see the  shortcut in the Facebook app, try visiting Marketplace from the menu. To do that,

  1. Open the Facebook app.
  2. Tap .
  3. Tap . If you don’t see , tap See More.

Benefits of Selling on Facebook Marketplace

So, what’s the point of bothering? Here are six compelling reasons to use Facebook’s Marketplace.

The Facebook Marketplace is a more secure platform than others.

The lack of oversight and civility on Craigslist is what renders it “unreliable.”Since anyone may post anything on Craigslist, it’s difficult for buyers and sellers to sort out the scammers.

There’s an extra layer of security with Facebook Marketplace. A Facebook account is required for both buyers and sellers.

It allows you to probe around and double-check that the individual is “real” by:

  • Examining profiles
  • Seeing how long the Facebook account has been active
  • Observing past Marketplace action
  • Any questionable suppliers or buyers can be reported.

While there’s no guarantee that Facebook Marketplace will be devoid of scams, its lack of anonymity makes it a safer alternative for everyone.

It is completely free to place an item on the market.

What’s the most appealing aspect of utilising Facebook Marketplace?

You don’t have to pay anything to use the platform. You don’t have to pay anything to register for a Facebook personal or business profile or to sell an item.

Facebook Marketplace, in contrast to other platforms, lacks the following charges:

  • Non-refundable listing fees
  • Insertion charges
  • Final Cost

There’s nothing like it on Facebook Marketplace. It’s among the most cost-effective solutions for small e-commerce stores.

Sellers and buyers can communicate instantly through the use of instant messaging services.

Immediate satisfaction

Impatience is ingrained in us as a result of a cultural value we’ve picked up from the Web.

We anticipate:

  • Customer service is available 24 hours a day, 7 days
  • webpage load times that are lightening rapidly
  • With a sweep of our fingers, we can book cabs, buy meals, and event dates.

So what makes you think that online purchasing is any different? This isn’t the case with Marketplace.

Because of this, Facebook has introduced Messenger, which connects buyers and dealers right away.

This is a brilliant use of inbound marketing.

Customer service is critical. If you don’t answer a customer’s inquiry about your product, you potentially lose the transaction.

Facebook Marketplace helps you seal the purchase before the person leaves and buys from someone else, so you avoid any potential profit issues.

Tips to make sales on Facebook Marketplace:

On Facebook Marketplace, there are several helpful hints for sellers.

  • Make sure your items are compliant with Facebook’s trade regulations before putting them up for sale.
  • Never send an item until you have received complete payment.
  • When listing, use real-life images. Extra features, such as adequate lighting and a clean background, should be given careful consideration. Show the item from several angles, emphasising any defects or imperfections.
  • Write an accurate description. Determine which features will pique the buyer’s interest. Put together a list of them immediately so you don’t get bombarded with questions later.
  • Clearly indicate shipping times, courier service (e.g., FedEx, UPS), delivery status, and tracking information to the buyer.
  • Check the buyer’s reputation to discover if they are trustworthy.

Buyers’ Guide to Facebook Marketplace

  • Check out the seller’s profile on the Marketplace before making a purchase.
  • Chat with the text to the seller and request extra details or a closeup photo if you have any concerns about the quality of the thing you’re buying.
  • Chat with the seller about what kind of payment works best for them. Also, don’t be afraid to recommend payment services that protect the purchase’s privacy.
  • Look at similar products in your neighbourhood to find a reasonable price. However, keep in mind that if the seller sells the goods for an “extremely low price,” there could be a reason.
  • Don’t disclose too much personal information. Extra caution should be exercised while dealing with bank details.
  • To complete a transaction, meet in a public place. Bring strangers home only when absolutely necessary.
  • Check the seller’s rating to see if they are reputable.

Sellers Guide on Facebook Marketplace

  • Remove all clutter from the background by using a plain, clean background.
  • Take product photos from multiple viewpoints to display the product’s true appearance.
  • Include one image of the product in use.
  • Take high-quality, HD photos using professional cameras.
  • Ensure that the lighting is adequate and that the item is easily seen.

Can you get on facebook marketplace without an account?

No, You would need an account to access facebook marketplace.

 

About Facebook Marketplace

The marketplace was created by Facebook to address the needs of buyers and sellers. An ad can be created by anyone who wants to sell something on Facebook Marketplace. Your posts will be visible across Facebook platforms and on search engines because all product profiles are public.

When you select the “Marketplace” button from the Facebook mobile application or a desktop mode, a well-arranged grid of images with a price and location beneath each image will be displayed. You can find “Today’s Picks” and “Suggested Items” can be found by scrolling down. Users can also filter articles by clicking “Categories.”

For the seller, the process is easy. Open the marketplace and select “Sell.” You can then create a new listing from there. Buyers can contact the seller by selecting “Make Offer” or “Message Seller” on the product page.

There is an option for sellers to continue their chat with the buyer on Facebook Messenger, but it is not necessary.

Facebook Marketplace is not available to you - what should I do?

Content:

If your Facebook marketplace is blocked or unavailable and showing the error you set up earlier, you may have violated the Facebook marketplace policy.

There are a few Facebook policies that you must comply with in order for your marketplace to work.

Well, if that's not available to you, there are a few ways you can use to get your blocked marketplace back on Facebook. nine0003

During fixes, you may encounter Facebook rejection a few times, but there is actually a real working method that will be included in this article.

To fix Marketplace that is not available to you, first review the reasons listed in your Marketplace profile and then submit a review request to Facebook. Right now Facebook has a lot of restrictions on the sale of products, and if you do not violate these rules, your access to the Marketplace will definitely be restored. nine0003

If you see that your Facebook marketplace is not available, then you have different reasons and there are several types of errors experienced by marketplace users. Now let's explain the general detailed meaning of this type of errors and why they occur!

Where is the Facebook Marketplace option?

The first thing you need to know is where is the marketplace on your Facebook and what should you look for in the settings or in the sidebar. For example, if you can find an option and then it shows any error, then that should be fixed, otherwise if you just want to find the option, let's follow some simple steps. nine0003

For desktop:

  • If you want to go to the market from the desktop:
  • First open Facebook in your browser and then just look at the sidebar.
  • Here, the Marketplace option will be visible in the sidebar.
Facebook mobile app:

If you want to view the Marketplace option on the mobile app, you can simply view it on the app by simply clicking on the three lines icon. nine0003

  • First, open the Facebook application on your mobile phone.
  • Then click the three lines icon in the upper right corner.
  • The Marketplace option will be visible in the product list.
  • Just click on it and it will open in a new tab with all the features.

Why is the marketplace not available to you?

If you are selling something on Facebook from the marketplace and you simply have limited access to the marketplace, this could be due to various reasons. You have violated any rules or have not reached the age limit, in such cases your trading platform may be blocked. nine0003

Let's analyze the reasons in more detail:

Your browser error:

This is happening on your desktop and is not a server side issue and you can just try to fix it by simply reloading the page in your browser. This usually happens if your browser is unable to execute certain HTML on the web, you can simply try another browser like Chrome.

Marketplace removed Facebook: nine0002 This may be possible if you have not used the Marketplace for a long time or if you are using an unsupported language. There are other reasons why the Facebook marketplace is blocked, such as if you sell restricted items on the marketplace or violate any policies on the Facebook marketplace, then access to the marketplace may also be restricted or blocked.

Your age is a problem:

If you are under the age limit to create and sell content on the marketplace, then you still do not meet the standard rules and your account on the marketplace may be blocked until you reach the age limit, and then submit a verification request.

Basically, these are the main reasons why access to the marketplace will be blocked.

There are three different verification steps, and if two of them fail to restore, your marketplace will be permanently locked out.

nine0002 You can request an error message check with just one touch.

After checking the first one, you will be informed about what changes might be required, and once you have adjusted them, just move on to the next overview.
The final decision is now being made and you will be informed whether your marketplace will be restored or not.
For example, if you see that it shows that it is not restored on the third view, then the block may remain forever. nine0018 Fix Marketplace not available to you on Facebook

The Facebook Marketplace feature is an easy way for users to buy and sell their products. However, if you don't see your marketplace or it's unavailable for other reasons, you can try these options and resolve your issue.

1. Log out and log in.

If Marketplace was unavailable due to a temporary error, you can simply log out of your Facebook account and log back in. It was just a bug and is easily solved by logging out for a while and then logging back in. nine0003

2. Ask the Facebook Ads team

As you know, Facebook marketplace products can now be shown in ads and will display the "Sponsored" tag below the post.

So, if your market is not available, just contact the Facebook Ads team or business team and you want to advertise your market products that you are in your market but they are blocked.

Now ask the team to check it right here and restore access. They will simply log the request and then the appropriate team will send you an email a few days later that your access has been restored. nine0003

3. Report to Facebook help repeatedly.

Even after this, if your problem is not resolved, try to report it to the Facebook help desk as many times as possible. This will help you draw attention to your issue on Facebook. You must continually report your issue until it is noticed and resolved.

To let the Facebook help team know about fixing an issue with Marketplace,

  • First, click on the "Request Review" option for Marketplace Groups. nine0036
  • Fill out the review form and describe your products, which blocked your marketplace.
  • After 24 hours, if everything goes well from the Facebook team, you will receive a response that access has been restored.

This is all you need to do a few times if it doesn't work the first time.

Totals:

This article explains the steps you can take to fix any marketplace error by simply contacting Facebook. Like the Facebook algorithm, there are sometimes bugs that are manually checked by the Facebook team. That's why by submitting a review request, there is a chance that your marketplace will be restored. nine0003

Why don't I have Facebook Marketplace?

Facebook Marketplace is a popular feature built into the social networking site Facebook, used by over 800 million users every month to buy and sell products and services.

The Facebook Marketplace can be accessed directly from Facebook free of charge in the following ways:

  • Facebook website: click on link Marketplace in the main menu on the left side of the screen.
  • Facebook Apps: Click the icon that looks like three horizontal lines to open an additional menu and then click on Marketplace . If you can't see the link, it may be hidden under the link Read more . Click on it to view all menu items.
Lifewire / Derek Abella

Although the Facebook Marketplace can usually be found using the above two methods, sometimes this option may disappear entirely due to a technical issue or account restriction. nine0003

Here's what you need to know about how to add the Marketplace to Facebook and get the icon back in apps and on the Facebook website.

Reasons for missing Facebook Marketplace icon

If you've opened the Facebook website or app and the Facebook Marketplace icon isn't showing, there could be a number of possible reasons.

  • Under 18 . The Facebook Marketplace is only available to Facebook users who are 18 years of age or older. nine0030
  • Your home region is not supported . Facebook Marketplace is only available in 50 countries, including the US, Canada, and Australia. If your home address on your Facebook profile is set to a country that is not supported, the Facebook Marketplace icon will not appear.
  • You are in an unsupported country . Traveling to a country that is not supported by the Facebook Marketplace may also result in the option being removed from the Facebook website and apps.
  • nine0029 Your device is not supported . Facebook Marketplace only works on iPhone 5 or later, Android, and iPad devices. This does not work on iPod touch .
  • Your Facebook account is new . The Facebook Marketplace has not been known to show up at all for new Facebook users. This is likely to prevent scammers from creating new accounts and selling fake products shortly after previous accounts have been banned from the platform. nine0030
  • This is hidden in the dynamic menu . The main icon menu in Facebook apps is actually dynamic and displays shortcuts to the most commonly used Facebook features. If you haven't used Facebook Marketplace for a while, the icon may disappear. Click on icon with three lines in the main menu to see more Facebook services.
  • Your access has been revoked by Facebook . This can happen if you have used the Marketplace in a way that violates their policies or standards. To fix this, you can choose Request a review on the Marketplace page.

How to get Marketplace on Facebook

If you don't currently have Facebook Marketplace after logging in to Facebook, there are a few things you can try to make it appear.

  1. Sign out of the Facebook website or app, and then sign in again.

  2. Uninstall and reinstall the Facebook application.

    Don't know how to uninstall applications? See our articles on how to uninstall apps on iOS or how to uninstall apps on Android. nine0003

  3. Change your country to a country supported by Facebook Marketplace . Go to your Facebook profile, click About and click sign plus to add a city, or Edit to change the current city.

  4. Use a new Facebook account daily, comment on posts and add friends. Once Facebook detects that your account is real and not a fake account created to view products, the Marketplace functionality can be unlocked.


    Learn more