How to verify website domain for instagram shopping
Verifying your domain with the Facebook and Instagram by Meta · Shopify Help Center
This page was printed on Jan 25, 2023. For the current version, visit https://help.shopify.com/en/manual/online-sales-channels/facebook-instagram-by-meta/domain-verification.
When you set up Facebook and Instagram by Meta, you need to verify to Facebook that you own the domain that you use for your online store. Verifying your domain lets you control and manage how and where links to your domain are used, and can help get your store approved by Facebook faster.
After verifying your domain in Facebook and Instagram by Meta, you can assign editing permissions for ads to specific Facebook Pages that are associated with your Facebook Business Manager. Facebook Pages that don't have editing permissions can't make changes to your ads.
You can verify your domain during the set up of Facebook Shop, Instagram Shopping, and Facebook Marketing. You can also change your settings at any time in Facebook and Instagram by Meta settings.
For more information on domain verification, refer to About Domain Verification in Business Manager on the Facebook Business Manager Help Center.
Verifiable domains
For a domain to be successfully verified, it must be either a purchased top-level domain, or your .myshopify.com
subdomain.
Top-level domains
If you have purchased a domain, then the root domain is the domain that you need to use for verification. For example, to verify his clothing store, John would use johns-apparel.com
to verify his domain with his Facebook Business Manager.
Subdomains
If you want to use your .myshopify
domain for verification, then you need to include the prefix for your domain. For example, John wants to use his .myshopify
domain for verification, so in his Facebook Business Manager John enters johns-apparel.myshopify.com
to be verified.
Note
To verify a subdomain of a top-level domain, the root domain must be on the Public Suffix List. For example, johns-apparel.myshopify.com
can be verified because myshopify.com
is on the Public Suffix List.
Troubleshooting
When you verify your domain in Facebook and Instagram by Meta, you might get a verification error. Refer to the error messages below to learn how to troubleshoot them:
Domain cannot be verified because it is already claimed by another Business Manager
If you want to use a different Facebook Business Manager than one that already uses your domain, then you need to first delete the domain from that Facebook Business Manager before you claim it with the Business Manager you want to use.
If you don't control the other Facebook Business Manager that has claimed your domain, then you have to contact Facebook support to resolve the issue.
Domain is not a verifiable domain
If your domain is not a verifiable domain, then you need to check that you are submitting the correct domain. Refer to verifiable domains to check that your domain follows the required details for verification.
How to Verify Your Etsy Domain for Facebook & Instagram Shopping
To activate Shopping features and product tagging on Facebook and Instagram, a new “domain verification” step is required as of September 2021. If you are already using Facebook catalogs to tag and share your Etsy products on Instagram (see this guide if you want to learn how to set this up), you may have received this anxiety-inducing email from Instagram on September 1st. Or you may be reading this post after September 2021 looking to find out more information about this requirement and how to set it up.
What does it mean to “confirm my website”? (aka Domain Verification)
Website confirmation is also known as ‘Domain Verification’. This is essentially linking your domain to your Facebook business account so that they can know you are the actual owner of the products you are trying to sell on their platform.
The process to do this usually involves adding a code to your website or domain that another platform (ex: Facebook) can use to identify what account it belongs to.
This additional step allows Facebook to only keep legitimate sellers on their platform, and eliminates those who are trying to tag products they don’t own.
What about Etsy sellers who don’t own their Etsy domain?
Fortunately Etsy has been working with Facebook and provides an easy way to verify your Etsy shop with Facebook. You can find it within your shop settings, along with an explanation of how it works. Keep reading for the detailed steps.
Disclaimer: Some of the information provided by Etsy can be misleading and allow you to think by verifying your domain, they will automatically sync your listings to Facebook. This is not true. Currently there is no Etsy feature to import/sync listings to a Facebook/Instagram catalog.
If you want to learn more about how to do this yourself, I created a guide and free tool to set this up.
What do I need to do to verify my Etsy shop with Facebook?
1. Login to Facebook Business Manager for your shop and navigate to the domain verification page.
2. Add a new domain and enter your shop URL in this format: shopname.etsy.com
3. Copy the meta-tag verification code provided by Facebook.
4. In a new browser tab, login to your Etsy shop account
5. Go to Shop Manager > Settings > Facebook Shops.
6. Paste your verification code from Facebook into the text box and click ‘Connect’.
7. Return to the Facebook Business Manager domain verification page and click Verify.
You’ll see a confirmation that your domain is verified. You can now add products to your Facebook catalogs using your listing URL: shopname.etsy.com/listing/ID#
Next Steps: Setup your product catalog so you can import and tag your Etsy products on Instagram & Facebook. Check out the guide and free export tool to learn more!
Helpful Links
- Facebook – Domain Verification
- Etsy – How do I verify my domain for Facebook shops?
Why verify the website domain in Facebook Business Manager? — Aitarget One Blog
Apple's new policy has changed the rules for running ads on Facebook. From January 2021, anyone who wants to run conversion campaigns will need to verify the website domain. This is due to the fact that in iOS 14 and later, users can prevent their online activities from being tracked. In addition, with the implementation of Apple's new protocols, Facebook can only process 8 priority conversion events per domain. nine0004
Let's get into the details and learn how to verify a domain.
Conversions, pixel, tracking
Changes in iOS 14 affected applications that perform user tracking. The owner of any Apple device with iOS version 14.5 (and later) must allow tracking of their actions through the AppTrackingTransparency software platform (framework). If the user does not do this, then the event will not be registered by the pixel and it will be impossible to process the conversion, meaning you will lose information. nine0005 Users of devices with iOS 14+ see this window when they first launch applications
Conversion is an indicator of audience interest and involvement. After the user interacts with the content, the advertiser sees information about what action was taken on the site, in the application or Messenger. Conversion is measured either in quantity (adds to the cart, registrations, purchases) or in money (cost per click, amount spent). As a result, you get data on the effectiveness of advertising and can change the campaign in time. nine0005
For example, you are promoting an online pie shop. An ad that encourages a person to make an order belongs to the "Conversion" goal. Facebook will be able to receive data about events on your site, in our case, clicks on pies, if you install a pixel.
Facebook Pixel is a code to measure the effectiveness of advertising that is added to the website code. If the buyer puts your pie in the virtual cart, the pixel will receive this event, and then you will see it in the Events Manager. To get started with a pixel, see Create a Facebook Pixel. nine0005
To receive event and conversion data and optimize for certain events in your sales funnel (for example, viewing a product card, adding to a cart, purchasing), you need to:
- Verify the site domain in Business Manager.
- Verify that the Business Manager account that verified the domain has access to pixels and custom conversions. This will allow you to save and use the event or custom conversion to enhance your ads and see them in your web settings. nine0027
After that, you can select 8 conversion events and prioritize them. They cover the entire audience and allow you to generate reports even taking into account those users who have given a ban on tracking.
Learn more about setting up events in the Facebook Help Center.
In addition to the 8 priority events, you can also optimize for non-priority events. In this case, ads will not be shown to owners of Apple devices who have blocked tracking on Facebook or Instagram. For more information about this type of event, see the social media help. nine0005
Important to know: You can share the pixel with your employees, but it must be owned by a Business Manager that has verified the domain. In order to add people, in addition to owning the account administrator rights in Business Manager, you need to connect the Facebook pixel in it.
If the pixel is created from an ad account that is not linked to Business Manager, then you must first transfer rights to Business Manager with a verified domain. As a result, you will be able to grant access rights to this pixel and prioritize events. nine0005
Since January 2021, website domain verification has become a prerequisite for using a Facebook conversion strategy.
If you don't register a domain, you won't be able to run conversion ads. In the office you will see a notification:
This event is not configured for any of your domains. Ad groups with this pixel and optimized for the selected event are paused until you change the available events in Events Manager.
What else is a verified domain useful for?
Let's start with the fact that a domain is a website address, unique and… (not) repeatable. In order for the prefix “not” to be a reality, you just need to pass verification.
By claiming ownership of a domain, you:
- reduce the risk of misuse by third parties;
- indicate your belonging to the content in the advertisement;
- Get advanced ways to manage ads (for example, you can edit organic links pointing to your domain; give or remove rights to advertisers using your domain name in ads). nine0027
The following are situations in which Facebook recommends verifying a domain:
- Company verification in Business Manager;
- Registration in the index of news pages;
- Trading activity on behalf of a company;
- Ownership of a list of pages with the need to edit Open Graph markup tags;
- The company does not have a working phone number;
- Management of an educational organization in the .edu domain;
- Different email and site domains when applying for company verification in Business Manager. Facebook sends a verification code to your email to verify your connection to the company. If the site and mail domains do not match, you need to get a code for a phone number or verify the domain. nine0027
For more information about each case, see the Facebook article.
Before starting the verification process, check that you have registered an account with Business Manager. How to do this, read our blog.
How to Verify a Domain: A Step-by-Step Guide
Remember that you can verify a domain only if you have administrator or developer rights.
- Sign in to your Business Manager account. Open the All Tools menu and select Brand Safety. nine0027
- Open Brand Safety - Domains. The Add button will appear on the main screen.
- Next, enter your domain name without prefixes (http:// or https://) and all sorts of "tails" after .ru and click "Add domain".
- Then you can choose one of three options:
Update the DNS TXT record with your domain registrar
The rarest way to confirm. If you follow the instructions that you see on the screen, then there will be no difficulties. nine0005
Copy the text entry from step 2. In your account on your domain record registrar's website, in the "Domains" section, click "Add Entry". A window will open in which you need to specify:
- Host - @
- Type - TXT
- Value - the same copied set of numbers and letters
Click "Add" and wait. It can take up to 72 hours for the DNS cache to refresh. That is why this method is not particularly popular among users.
Once the DNS record has been converted, return to your Business Manager account and click the Verify button. nine0012
Uploading the HTML file to the root directory
- Click on the "HTML verification file" link in the first paragraph of the instruction.
- Open the file in a browser and copy the name after the word "Downloads" and the contents of the file. If the file is downloaded several times, the name that opens in the browser may contain an extra character with a serial number: (1), (2), etc. Be sure to delete it, otherwise you will not be able to verify the rights.
- In a new window, open your content management system and select the "Verification of rights" item in the settings. Enter the name and contents of the file in the appropriate fields. Be sure to save.
- Now on the Facebook Business Manager page, click the cherished words "Verify Domain", and a message will appear confirming successful confirmation.
Meta-tag Verification
- Copy the meta-tag from the first paragraph of the instruction that you see on the screen. nine0027
- In the site code, paste the data before the closing tag (>) in the head section. If you don't have access to the site code, pass the meta tag to your programmer. After adding the html code, go back to Business Manager and click "Verify".
- A green icon should appear at the top of the window next to the domain name to indicate that you're done.
Possible problems with domain verification
Sometimes something goes wrong and the system gives an error. Here's what you might encounter:
- Invalid domain specified. For example, there are additional characters in the name.
- The domain has already been verified by another company.
- HTML verification file not found. The file is not placed correctly and the verification code is not correct.
- DNS record related errors:
- Unable to retrieve DNS records;
- No DNS records were found for your domain;
- No DNS text records were found matching the confirmation code sent. nine0027
Beautifully, a lot and clearly about how to fix errors, it is written in the Facebook help center.
Setting up conversion events
And finally, we'll tell you how to add those 8 conversion events.
- "Campaign settings" - "Data sources" - "Pixels";
- Open the desired pixel in the Event Manager;
- Next, click "Events Summary Dimension" - "Configure Web Events";
- Then: "Assigned events" - "Edit event" - "Edit" - "Add event"; nine0027
- Select your pixel and event. And so on up to eight times. It is better to build on priority: first select the most important and then in descending order;
- "Submit" - "Yes, I understand these changes" - "Apply".
Domain verification in Business Manager is not a very difficult but important step when setting up an account. Sure, the iOS 14 update has brought a lot of trouble for advertisers, but Facebook's new rules allow you to see and use the data you need. nine0004
Article from Hillel IT school blog
Eugene RimskySMM Manager, founder of FEED COMBO agency, Hillel Computer School teacher.
- 1. Product marks in publications
- 2.Product page
- 3.Store statistics
- 4.What's the point? nine0027
- 5.How is Instagram Shopping enabled?
Articles Marketing SMM
Instagram Shopping is a unique feature that allows you to tag products in posts.
It appeared in 2018 and was available for a number of countries. Over time, the list of available countries for connection expanded, but Ukraine never ended up in it.
It is impossible to officially connect the function on the territory of our country, but there is an algorithm that allows you to bypass the restrictions. We'll talk about this today. nine0009
Product tags in publications
The user scrolls through the feed and encounters your post. At the bottom of the post, a “View Products” notification automatically pops up.
By tapping on any part of the photo, you will see a product mark with the name and price, which leads to the page with the specified product. The function can be compared to the marks of people in publications. You can add products to photos and videos both at the time of publication and when editing.
nine0011 Product pageAfter enabling shopping, the "Open store" button will appear in your profile. Clicking on it opens a full-fledged showcase with selections, TOP positions and promotional offers.
On the product page there will be a name, cost, a detailed description and a button "View on the site" where you can make a purchase. All photos and videos on which the product was previously tagged are automatically added to the page gallery.
Your customers will be able to save the product to their wish list or ask a question in direct - there are corresponding buttons for this. nine0009
Store statistics
You will be able to track all product interactions, product page clicks, website clicks and purchases. You will also have access to statistics on popular positions, wish lists, revenue and many other store performance indicators. There are currently no alternatives to this functionality.
You will be able to set up dynamic retargeting and show ads with similar products from the catalog to those who have previously shown interest. You will be able to return customers who abandoned the cart and resell to regular customers. nine0009
What's the point?
Selling through correspondence in direct is a normal practice. It's just one type of buying behavior. This audience will ask questions, even if the price is listed wherever possible.
But there is another segment of the audience - those who do not want to write a comment "Price?", wait for a manager's response or search for a product on the site. They just scroll further, and your business loses revenue.
The point is to take care of your customers: provide them with a comfortable shopping experience. nine0009
How is Instagram Shopping connected?
The process can be divided into 2 parts: technical and tactical.
Technical
-
You must have an Instagram business profile
-
Your profile must be linked to a Facebook page
-
Your Facebook page and Instagram profile must be added to Facebook Business Manager
-
You must have a website with products. Simple sites on the designers are also suitable. nine0005
-
You must verify the website domain in Facebook Business Manager
-
The website must have a pixel installed and required events configured: view content, add to cart, checkout, purchase
-
products and add it to the catalog in the Commerce Manager section
Now pause the technical part and wait for Commerce Manager to match the events and the catalog. nine0009
Tactical unit
-
Find someone you trust in Europe. Give him access to your Instagram account. Make sure you have two-factor authentication enabled first.
-
Log out of your account on the territory of Ukraine. This applies to everyone: employees, friends, sales managers. Access must only be from Europe or other regions where Instagram Shopping is allowed. The full list can be found at the link. nine0005
-
Install the Meta Business Suite application on your phone. It will completely replace the classic Instagram app. You will have all the tools for running a business: you will be able to create, edit publications and stories, reply to comments and direct messages. This is an official application, nothing threatens your account. The app on Google Play is here. The app is in the App Store here.
-
Work in this rhythm for 3-4 weeks. In the meantime, Instagram will understand that you are in a supported region. You can check the availability in the settings section in the standard application. Here is what it will look like:
-
After unlocking the function, you will need to submit a request to connect the shopping. This is also done through the standard Instagram application. There will be simple questions, handle it without problems.