How to sale on instagram
How To Sell on Instagram (A 2022 Step by Step Guide)
Instagram Shopping is quickly becoming the preferred way for consumers not only to learn about new brands and products on Instagram, but also to purchase them in just a few simple steps. Merchants need to board the train of selling on Instagram.
In fact, 90% of Instagram users follow a business account, making the expansion of Instagram Shopping more effective than ever as a way for merchants to tag products in their posts, open an online storefront, and simplify the entire buyer journey, from discovery to checkout.
Learn how to set up Instagram Shopping step-by-step and sell products on social media in this beginner guide.
How to Sell on Instagram
- Set up Instagram Shopping with Shopify
- Set up Instagram Shopping natively
- Set up a product catalog
- Tips for selling your products on Instagram
- How are you using Instagram to sell products?
How to set up Instagram
Selling on Instagram with an ecommerce platform like Shopify is simple. When you connect your online store to the Facebook sales channel, your Shopify products automatically sync to Instagram so you can create ads and Shoppable Posts easily.
You can use Shopify to create, track, and manage your ad campaigns and orders with Instagram, as well as customize your Shop and bring the look and feel of your Shopify store to it.
Before you start selling on Instagram, you’ll need to make sure you’ve set up a Facebook business page and have products in your Facebook catalog.
From there, use the following steps:
- From your Shopify admin, click Facebook under Sales channels in the left menu bar.
- Click Set up to start in the Instagram Shopping section.
- Connect the required Facebook accounts to the Facebook sales channel.
- Review and accept the terms and conditions, then click Request approval.
It takes 24 to 48 hours for Facebook to review your products. Note that this works if you’re on the Shopify Basic plan or above.
When you sell on Instagram and Facebook with Shopify, there are apps and integrations that connect your inventory, marketing, customer, and Instagram sales metrics into a central database. Sync your product catalog, discover and promote the most popular product features, and create your ad campaigns, all within Shopify.
How to set up Instagram Shopping natively
First things first. To be able to sell your products on Instagram, make sure:
- Your personal account is converted to an Instagram business account
- Your business sells physical goods that comply with Instagram’s commerce policies
- Your Instagram business profile is associated with a Facebook catalog in Business Manager (See Instagram’s step-by-step guide on creating your Facebook catalog with your Instagram business profile. )
Once you’ve taken care of the step-by-step details above, you should be all set to start selling your physical products on Instagram.
Open up your Instagram app and head to your profile. Tap to open the menu in the upper right corner and tap Settings. Select Business, then tap the Set Up Instagram Shopping link.
You can also create your shop through Meta Business Manager.
Set up a product catalog
To sell products through Instagram, you’ll need to connect your Instagram account to a catalog. Start by logging in to your Meta Commerce Manager. Commerce Manager is a feature within Facebook Business Manager that lets you set up a Facebook Shop.
Once in Commerce Manager, click + Add catalog.
Then choose the catalog type you’ll create. If you’re an online retailer, you’ll want to create an ecommerce catalog.
Then you’ll need to upload your inventory. If you’re selling a small amount of products, you can manually upload product information to your catalog. Or, you can connect a Partner Platform like Shopify to automatically import your items.
If you choose to upload products manually, here’s the product info you’ll need to include:
- 500 x 500 pixel image(s)
- Product description
- A link to your product landing page
- Price
- A SKU number
Read more: Getting Started on IG: A Beginner’s Guide to Instagram Marketing
How to sell products on Instagram
- Use product tags
- Run Instagram ads
- Partner with influencers
- Use live shopping stream
- Publish reels
- Curate user generated content
- Use the right hashtags
- Use video to showcase your product
- Automate customer support with DMs
Before we dive into specific examples of how top brands use Instagram Shopping, let’s quickly outline the four main tools you can use together to drive organic sales from Instagram:
Shoppable Posts. In a nutshell, Shoppable Posts let you add product tags to your content so people can buy directly from them. Product tags on Instagram are similar to tagging other users in your posts, except you’re tagging your products. This allows shoppers to click on your tags and quickly shop your catalog of products.
Product stickers in Instagram Stories. With product stickers, ecommerce brands can tag specific products in Stories, just like you can with standard product tags in posts.
The Shop tab on your profile. The Shop tab is where your profile visitors can find all the products you’ve tagged in your Instagram posts, including the content that features them.
Collections. Product collections allow you to customize your shop with an editorial point of view by curating products into themes to help tell your brand story.
Instagram checkout. When you enable Instagram checkout, people can buy directly from Live Shopping, product launches, and Shopping for Creators. If you’re a Shopify merchant, you can use the Facebook channel integration to set up checkout on Instagram and Facebook. Shop Pay will automatically show for the customer, providing a faster and easier way for them to check out.
1. Use product tags
The path from discovery to purchase is not linear on Instagram. As your customers are discovering your products via Instagram, product tags give your customers the ability to make a purchase directly within the app or learn more about the product via your website at the moment of discovery.
Shopping tags let businesses tag their products across Instagram so people can easily shop wherever they find joy in the app. You can tag feed posts, Stories, and Reels. If you’re a business with checkout-enabled shopping, you can also tag Live feeds.
If your goal is to get your product in front of more customers, tagged products have the opportunity to be highlighted on Instagram’s Explore and Shop tab.
Instagram recently announced that it will expand product tagging to all US users over the next couple of months. Now, people will be able to tag products from businesses in their posts. Before, only creators were able to tag products from businesses that set up Instagram Shopping.
When someone tags a product in their post, business owners will receive a notification. You can view all tagged content on your profile and control who tags products by managing product tag preferences in your settings.
Instagram says that 1.6 million people tag at least one brand each week on the social media platform. Using product tags can help expand product awareness and drive potential customers to your products.
2. Run Instagram ads
Instagram is now a place where people go to shop. Instagram’s research shows that 84% of people want to discover new products on the platform. With mobile sales projected to reach $552.28 billion by the end of 2024 in the US, Instagram launched shoppable ads to capitalize on the mobile commerce trend.
Shoppable Instagram ads are your standard Instagram ad but with product tags. When someone is interested in your promoted product, they can go directly to a product detail page to learn more. If you’re a US business, you can run ads with Instagram checkout too, so people can purchase directly in-app.
These ads run in feed or Explore using single image, carousel, or video formats from your product catalog. They work just like regular Instagram ads: you build them in Ads Manager and can show to a custom audience or lookalike audience to find new potential customers.
3. Partner with Influencers
It’s safe to say that influencer marketing can help you sell on Instagram. Instagram influencers are people who’ve built a reputation—and a $5.8 billion industry—around a certain niche on the platform. They work as brand ambassadors for your small business, sharing your products with their target audience in exchange for money, free products, or exposure.
Influencers can impact buying habits because of their authority in a particular industry. In the example above, @lizarch, a yoga influencer with 57,000 followers, promotes a giveaway for Savhera. The essential oil brand partnered with Liz because her audience trusts her suggestions and what she promotes.
The school of thought is that influencers are wildly expensive, as though every brand is paying Kim Kardashian $1 million to promote their products. But that couldn’t be further from the truth.
Nano-influencers and micro-influencers tend to get higher engagement rates. My best influencers have been people that are genuinely interested in the product and eager to share it with their followers.
Rhiannon Taylor, Founder of RT1home
With the rise of nano-influencers (accounts with less than 5,000 followers) and micro-influencers (between 5,000 and 20,000 followers), smaller brands can now work with influencers at a reasonable price and make more sales on Instagram.
Read It’s Your Time to Shine: How to Find and Work With Instagram Influencers to set up your first influencer campaign on Instagram.
4. Use live shopping streaming
When you have an Instagram Shop and product catalog set up, you can start an Instagram Live Shopping stream. Live Shopping lets brands and creators sell products over a live broadcast. Think of it like a TV shopping network, but with more interaction and on your phone. Live Shopping lets you showcase products, interact with fans, and partner with other brands and creators.
As the seller, you can tag a product from your catalog to appear at the bottom on the screen during a live broadcast. Buyers just need to click the Add to Bag button, then check out.
The only caveat? To use Instagram Live Shopping, you must be a US business with access to Instagram checkout.
5. Publish Reels
Reels let your business create and publish videos up to 60 seconds long. It’s easy to get creative with easy-to-use text, AR filters, and audio to tell your brand’s story. Reels can also appear on the Explore page where anyone on Instagram can see them.
The coolest part? You can tag products in your Reels, so that when someone views your Reels they can easily access the products or collections mentioned in it.
6. Curate user-generated content
If people are buying and enjoying your product, chances are they’re posting about it on social media. User-generated content is a great way to fill your Instagram feed with quality content while still taking advantage of the various Instagram Shopping features.
One of my favorite examples of user-generated content done right is from Inkbox Tattoos. With more than one and a half million Instagram followers, it’s the poster child for how effective UGC can be for brands. This is even more so with the introduction of Instagram’s Shop tab on the home screen.
Now, with the addition of the Shop tab to Explore, Instagram’s algorithm selects items it believes users will be interested in. Here’s what it looks like:
DTC brand Vuori also began testing Instagram Shopping in 2020. Nikki Sakelliou, the company’s VP of brand, reported being hesitant at first about tagging posts in their feed. The brand publishes a lot of user-generated content to showcase its products on real people and keep its feed authentic. Roughly half of Vuori’s posts are now shoppable and highlight one product at a time.
Many brands have come to see social media marketing as the gateway that lets them connect authentically with audience members one on one. With user-generated content, brands give users the opportunity to tell real and oftentimes relatable stories—something that is hard to achieve with traditional brand-generated content.
7. Use the right hashtags
Instagram hashtags are a way to build brand awareness and connect your content to a specific topic or conversation. Hashtags make your shoppable content discoverable on Instagram and help it reach more people. When you publish a shoppable post with a hashtag, it shows up in the feed with a shopping bag icon. This tells browsers that an item in your post is available to buy.
If you already have a good idea of hashtags that work well for your brand, consider using them on your Shoppable Posts. You can go broad with a hashtag like #style or #fashion, or be a little more specific (i.e., #earringsaddict) and connect with a more targeted audience.
8. Use video to showcase your product
Did you know that after watching a video, 64% of social media users are more likely to purchase a product online? Needless to say, video should be an integral part of your Instagram marketing strategy.
Letterfolk, for example, does a great job of using video in its Stories. From product demonstrations to live Q&A, the Letterfolk team knows exactly how to take advantage of this compelling format.
The best video content tells stories that connect on a deep level with the viewer. The better you tell stories about your brand or product, the more likely your viewers are going to understand what your company is offering and what it can do for them. And, in turn, the more likely they’ll be to buy.
Best of all, you can add product stickers to your video Stories to drive sales and can even feature them permanently in your Highlights to surface them to new profile visitors.
Best practices for video content include:
- Short duration. If you’re creating a video ad, make it between six and 10 seconds.
- Design for Sound Off, in case someone is listening without sound.
- Frame your story. Usevertical (4:5, 2:3, and 9:16) and square videos to format for mobile.
Read more: 30 Instagram Bio Idea Examples to Write the Perfect Bio
9. Automate customer support through DMs
With over one billion users and counting, it’s no surprise that Instagram can help you reach new customers. Instagram Shopping features give creators and retailers the ability to manage an entire sales funnel right inside the app.
The rise of sales interactions through the platform means more customer support requests coming through your DMs. The influx of messages can be overwhelming for any account owner or support team. Fortunately, there are automation tools like ManyChat that can help you provide quick responses to customers and sell more online.
For example, you can automate responses to common questions using features like Keywords or Quick Replies in ManyChat’s flow builder. This helps:
- Solve customer issues quickly
- Assign messages to different support team members
- See past conversations with customers and take corrective action
- Automate replies
- Convert more shoppers from Instagram Shops
Learn more by reading ManyChat’s post about its Key Instagram Automation Features.
How are you using Instagram to sell products?
Instagram Shopping is just the beginning for entrepreneurs looking to boost sales on the Instagram app. There are many more platforms and strategies for you to sell products on social media. As more consumers get used to this exciting new shopping frontier, it’s up to your brand to deliver your products where new customers are spending a majority of their time: social media.
Illustration by Martina Paukova
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Selling on Instagram FAQ
Can you sell directly on Instagram?
Yes, you can sell directly through posts, Stories, live streams, and ads with a Shoppable Instagram page.
How do beginners sell on Instagram?
- Product tags
- Instagram ads
- Influencer partnerships
- Reels
- Livestreams
- Stories
- Hashtags
Does it cost to sell things on Instagram?
It doesn't cost anything to set up and Instagram Shop and sell on Instagram. The only thing you'll need to pay for is advertising, if you choose to run ads.
How do I accept payment on Instagram?
You can accept Shop Pay, credit card, debit card, and PayPal as payment through Instagram.
How to Sell Your Products on Instagram
(Update on November 14, 2021 at 9:00AM PT: This blog post was published in 2019. For up-to-date information, please visit our Instagram Shopping page.)
With Instagram Shopping, people can buy your products directly from your photos and videos. Learn more about how you can inspire people to purchase your offerings.
Feature your products on Instagram with these 9 tips
In a survey commissioned by Facebook, Inc., 81% of respondents said Instagram helps them research products and services1. Here are 9 tips on how you can feature your product consistently in your posts so people can learn about your products on Instagram.
Build a habit of posting about your products.
Create posts about your products at a regular cadence, like a certain day of the week, so your community members build a habit of looking at your products regularly.
Reveal the process behind creating your products.
Take your community behind-the-scenes using stories to see the hard work that goes into making your products.
Show all variations of your products.
Display all your product options, so your customers can have a selection of different colors, sizes, and types of material to choose from.
Create Story Highlights for different products.
Stories may disappear after 24 hours, but you can highlight specific stories that showcase certain products on your profile. Learn how to add Story Highlights to your profile here.
Use a backdrop.
Think about what colors and textures will help your products pop, like a white or patterned wall. You can just use a piece of fabric as your backdrop.
Feature multiple products with a flat lay.
A flat lay is a picture taken from above of items laid out on a flat surface. For instance, look at this flat lay @tattly created of their tin boxes.
Share photos and videos your customers have posted with your products.
When customers tag your product in photos and videos, ask their permission to share it on your Business Account.
Create tutorials on the different ways people can use your product.
Use stories to create a step-by-step guide or share longer videos on IGTV. (Update on October 5, 2021 at 10:00AM PT: IGTV and feed videos have been combined into one format, Instagram Video. )
Encourage interaction to build confidence.
Use the question sticker in your stories to open it up to questions on your products. This way, people can learn more about your products and feel confident making a purchase.
Sell your products using Instagram Shopping with these 4 tips
In a survey commissioned by Facebook, Inc., 83% of respondents surveyed said Instagram, a visual-first platform, helps them discover new products and services1. It’s why Brooklyn-based temporary tattoo company Tattly has always focused on showcasing their best tattoo designs on their Instagram. Instagram’s product tags helps them to do just this, while still increasing their sales.
Instagram Shopping has been really great at driving people from our Instagram feed to our website to buy the products that they’re actually seeing in the posts,” Tattly’s creative director Cristina Gomez said. “Having the shopping feature allows us to focus on the fun part of Tattly and not the sales-y part of Tattly.
To help people buy your products, add product tags to your photos or videos in your feed and stories using Instagram Shopping. People can view the name of the product and the price of the item when they tap on the product.
See if you are eligible to use Instagram Shopping and find a step-by-step guide to set it up for your Business Account here.
Tell your customers that they can shop directly on your Business Account.
For example, create a story telling your community they can now shop the products they see on Instagram.
Tag more than one product in a post.
Make an impression and drive consideration by displaying multiple eye-catching products.
Experiment with different post formats using Instagram Shopping.
You can tag your photos, videos or multiple images or videos in a carousel post in your feed. You can also tag your stories with product stickers.
Make sure each tag touches the correct product.
This helps make it clear for shoppers so they know exactly what product the tag is referring to. Take a look at how @tattly tagged their sunflower tattoo product.
Create buzz for new products with these 5 tips
Planning to launch a new product soon? Create buzz within your community on Instagram with these 5 tips.
Tease products ahead of the launch.
Show glimpses of your product without fully revealing it, like shooting different angles of it without showing the full thing.
Use the countdown sticker on your stories.
Announce the date of your product launch using the countdown sticker, which you can find by tapping
when editing your stories. Prompt your followers to tap Remind Me so they know when the day finally comes, or to Share Countdown in their own story.
Make products available for sale on launch day.
Don’t forget to remind your customers they can immediately purchase with a simple call-to-action like "Tap to shop" in the caption of the post. For instance, @tattly shared this photo to announce a new series of tattoos they had launched.
Go live to take questions.
Use the Live feature in your story to show your followers the moment you’ve made your new product available for them, and answer customer questions about your new product in real time. Learn more about going Live here.
Create a hashtag for your product launch.
It can be as simple as #yourproductname. Encourage your followers to use the hashtag when ordering the product on launch day, so you can share it on your Business Account later.
5 tips to drive people to buy your products on Instagram
In a survey commissioned by Facebook, Inc., 80% of respondents surveyed said they use Instagram to decide whether or not to make a purchase1. Try these 5 tips to drive people to buy your products.
Create multiple posts for your most popular products.
Check Insights and see metrics like product views to learn which products your community has engaged with the most. Consider creating more posts for that product to build confidence towards purchase, both in feed and stories.
Include a call-to-action in your caption.
Adding a call-to-action that prompts people to act, like "Tap to Shop" in your captions, effectively reminds your community to purchase.
Create an exclusive sale or promotion.
With a limited time, Instagram-only promotion, you can create a sense of urgency and prompt people to shop. Take a look at the photo @tattly shared during their Pride promotion.
Regularly feature your products.
Shoppers may take some time to decide to make a purchase, so regularly feature your products in your posts to keep them top of mind.
Highlight a Creator using your product.
From public figures to artists to entrepreneurs, Creators are the cornerstone of Instagram communities. Seeing Creators use specific products can spark their followers’ interest in these items, so make sure to highlight that in your photos and videos by tagging the Creator.
44 practical councils - TargetMonster.ru
Content
- 1 44 Councils
- 1.1 1. Analyze competitors
- 1.2 2. Make account
- 1.3 3. Make posts
- 1.4 4. Use amplifiers
- 1.5 5. Attract followers
- 1.6 6. Attract followers
- 1.7 7. Place orders
- 1.8 8. Squeeze customers
- 2 Briefly about the main thing
44 Tips
If you are wondering “What can I sell on Instagram?” or are already selling, then these tips will come in handy. Each of them has a practical application, but before starting a little about the specifics of this social network.
When choosing a niche, remember that this is a visual social network. The main audience of the social network is women who follow their development and respect fashion trends.
Therefore, the best-selling products on Instagram are: cosmetics, jewelry, accessories, children's toys, clothing, novelty gadgets, handicrafts and things for a beautiful life.
That's it. In this article, I will not tell you how to sell on Instagram step by step, instead I will provide detailed instructions. So, happy reading.
1. Analyze competitors
Before you start selling goods or services on Instagram, I advise you to analyze your competitors. Study the strengths and weaknesses of stores selling a similar product (covering similar customer needs) and play on their shortcomings.
1.1 Find competitors by hashtags and keywords. The first accounts that the search returns are the most visited stores. They need to be studied more carefully. Also, try to understand what makes these stores so popular.
1. 2 Use special applications for competitor analysis. Internet services allow you to get extended statistics without spending a lot of time on it. These statistics sites include Livedune, Publer. Look at the number of likes, comments, reposts, views.
1.3 Find the strengths and weaknesses of your competitors. What goods or services do they sell quickly, and what do not sell at all? Pay attention to the most popular content. You don't need to copy it. But take ideas into service.
1.4 Study the competitive advantage. What they write about in their profile/posts. Highlight your unique selling proposition, which will be different from everyone else. For example, focus on same-day shipping and custom tailoring.
1.5 Analyze the target audience of competitors. Make a portrait of buyers using more details: how they communicate (slang, manner), favorite movies, basic values. Please keep this information in mind when creating an account.
2. Create an account
An attractive account design consists of a bright, eye-catching avatar and a selling profile description. Both components are equally important, so pay special attention to the design. The appearance of the profile will help you retain users and sell successfully.
2.1 Avatar. The correct avatar is a bright contrast image. Take a photo that reflects the positioning of the brand. To do this, use the colors of the brand, the logo or its attributes, as well as a photo that can be associated with the trademark.
2.2 Write contacts: viber, direct, phone. Make it convenient. If you are targeting an audience of several countries, then be sure to add the ability to order via direct or one of the messengers. And TapLink will help you with this (with the promo code “INSCALE” +7 days).
2.3 Enter a keyword in the store name. For example, if you sell cupcakes, name your profile "popkeksu". You need to do this, because users often find the product they need through keyword searches. Don't miss out on a free promotion.
2.4 Highlight key benefits. Describe them in the profile header. When compiling key benefits, think about whether they really matter to customers. For example, if you sell goods for children, it does not make sense to focus on their beauty or manufacturability.
2.5 Do not use template expressions. Write simply, concisely, brightly. For example: “We sell dresses made from natural fabrics. For the holiday, everyday bows, for an evening out. Individual tailoring. Avoid expressions: individual approach, best quality, advanced technology.
2.6 Use eternal stories. They are needed to tell customers important information. Structure them as conveniently as possible. For example, create such blocks: new items, assortment, reviews, life hacks. Thus, you will remove some of the burden from sales managers.
3. Make posts
Your task is to encourage people to buy with texts. Write useful posts that are not devoid of an advertising component, because it will help you start selling through this social network.
3.1 Alternate entertaining, useful, selling content. Cling with the first phrase, write lightly, optimistically. Stick to this conditional formula: a third of selling posts, a third of entertaining posts and a third of useful content. Read more here.
3.2 Write prices. Most people have a negative attitude towards the lack of price. Many note that they associate the absence of a price with the high cost of goods. Some are simply too lazy to specify the price and prefer to go to another store. Be extremely open.
3.3 Describe the key benefits of the product. Focus on benefits, unique differences. How will your product beautify or change the life of the buyer? What new will he bring? How is your product different from competitors?
3. 4 Tell us about new products. Be sure to inform buyers about the expansion of commodity items, I assure you, users will appreciate it. Tell people who might like your products. Give advice on how to use the product.
3.5 Tell stories . Through such texts it is easier to sell. Ask customers to share how buying from your store has changed their lives for the better. For example, you sold a suit to a woman, she went to an interview in it and got a position.
3.6 Show ready-made schemes for using the product. For example, you are selling a brooch. Use the carousel to show what other jewelry can be combined with it and what clothes will be appropriate for the brooch.
3.7 Do not write long texts. Try to limit yourself to 2000 characters. Instagram is a visual social network, so focus on your photos. Be concise. Write the text and then rewrite, removing information that can be easily dispensed with.
3.8 Post reviews. Thank the author for trusting the store, provide the text of the review and accompany it with a beautiful photo. Reviews are an important element of trust. Do not neglect them. Don't forget to share your review in stories and add it to a special section in eternal stories.
4. Use amplifiers
Hashtags, geolocation will help you attract the target audience, and will also be free advertising. And in order for them to work, you need to use them correctly.
4.1 Use popular hashtags. Rare will not help promote the post. You don't have to use something very specific. See what hashtags your competitors are using and write them too. The most important rule is that the hashtag should reflect the specifics of your activity.
4.2 Don't use too many hashtags. Five to seven will be enough. Many hashtags will not improve the position, but the post will look bulky and ugly. By the way, we have a whole article on this topic, I recommend reading it: “Hashtag on Instagram: instructions on how to get to the top.”
4.3 Use comments to post hashtags. Place hashtags in the first comment under the post. With this maneuver, users may be curious about who is the author of the comment, so the time spent in your post will increase.
4.4 Come up with a branded hashtag. It should be associated with your brand or Instagram name. Make it memorable, interesting, bright. Encourage followers to use this hashtag through contests and promotions.
4.5 Add geolocations. This advice is relevant for sellers who also have an offline business. Moreover, some users use geo instead of hashtags for search. Do not forget about stories, the service allows you to use stickers with geolocation.
5. Attract followers
Attract followers with free and paid promotion methods, because they will help increase the efficiency of sales on Instagram. Try different methods to see what works best for you.
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5.1 Tell about your account on social networks. This is how you get your first subscribers. Tell on personal pages, and also mention in the comments to other posts. Unobtrusively emphasize the uniqueness of your store.
5.2 Supplement mass following with mass liking. For example, this can be done through the Tooligram application (with the promo code “INSCALE” +7 days). People are viewing subscriptions less and less, so be creative. Try different schemes: subscription + 3 likes, subscription + 5 likes. Evaluate results and correct actions.
5.3 Buy ads from bloggers. Before starting cooperation, study how its target audience corresponds to buyers. For example, if you have a store of goods for extreme tourism, you should not advertise with a model blogger, the main point of which is doing nothing. By the way, the Getblogger service will help you find the right blogger (with the promo code “INSCALE” a 20% discount).
5.4 Barter advertising. Find a blogger that your potential buyers read and comment on. Invite him to talk about your product. You should contact a micro-influencer, because a blogger with an audience of over 10 thousand people is unlikely to agree to barter advertising.
5.5 Try different targeted ad formats. Pay great attention to the quality of the content. The success of the advertising campaign depends on it. Entrust the text to an experienced copywriter and take a great photo. If you don't, you'll be wasting your money.
5.6 Write comments. This is a great way to promote your store without investment. Find popular blogs on your topic. Leave smart comments. Attract attention with humor, knowledge of the subject, challenging popular patterns.
6.
Engage your followersInstagram engagement is very relevant, especially in 2019. Use interactive methods of involvement: contests, marathons. It is also important not to forget to make discounts, organize promotions.
6.1 If you organize a marathon, keep it short. Not all subscribers are ready to complete the task for a long time in a row, this is important to consider. Therefore, do a marathon for 3-5 days, this is the optimal length of a free marathon.
6.2 Limit the validity period of promotions. It is important to make fair discounts. The buyer today is distrustful and monitors prices for a long time before making a purchase. Tie promotions to holidays, thanks to pleasant associations, such discounts are more memorable.
6.3 Run contests. Play discounts, coupons, tell subscribers how to fulfill the conditions of the competition correctly. Before hosting a competition with other organizers, carefully check their reputation.
6.4 Create contests for the best reviews. Let buyers post reviews of purchased products, and you will give a discount or a small gift on the next purchase. Motivate people to mention your account as often as possible.
6.5 Make interesting live broadcasts. Show behind the scenes of your business, share useful assortment tips, announce promotions, other interesting events, answer burning questions. Reduce the distance between you and the store.
7. Place your orders
Be friendly, polite and attentive when placing an order. If you see the indecision of the buyer, help him. Read exactly what the client is waiting for.
7.1 Specify all order details. Find out the color, style, size. Send the client a dimensional grid, say the price, warn about the delivery time, make sure that you understand each other correctly. It is very important that the result meets the expectations of the buyer.
7.2 Make upsells. Offer related products. That is, try to offer a product that is as close as possible to his order. For example, if you sell glasses, offer to buy a beautiful case or cleaning cloth for them.
7.3 Offer to call back. If the buyer is in doubt, give him time, some buyers really need to ripen. When you talk again, offer the client a small bonus. For example, a discount on your next purchase.
7.4 Submit a live photo of the product. This must be done so that the client is not disappointed when receiving the order. The photo should reflect as much as possible how the product looks in reality. Also, this move will help increase audience loyalty.
8. Squeeze Customers
If a customer is in doubt about whether to make a purchase, use special techniques. It is important to do this in such a way that the client does not feel pressured. He must mature himself to buy with the help of your motivation.
8.1 Tell us about the limited duration of the promotion. When communicating with a client, set a date, just do not overdo it with the deadline, the most optimal is a few days. If the buyer is interested in buying, the limited duration of the promotion will motivate him to buy.
8.2 Answer all customer questions. If the client has doubts due to insufficient information, tell him in detail all the details and nuances. Focus on the benefits, practical application of the product. If you sell jewelry, tell us what it can be worn with.
8.3 Share other customers' positive buying experiences. Take information from reviews: how customers used your product. What changes have occurred in their lives after purchasing the product? Make your story sincere and emotional.
8.4 Inform about guarantees. For example: return period, warranty period. Don't forget about the store's reputation: online reviews, number of years on the market, legal documents. In addition, the client must know that if the product does not suit him, he can return it without any problems.
8.5 Tell us about the limited quantity of product . Be very specific: there are two dresses left in your size. Tell the truth, because if a customer is ready to buy in a month and managers tell him that the goods are still in stock, the credibility of your store will be undermined.
Briefly about the main
Apply these tips and the question “How to sell on Instagram?” you will not have. Just remember that you need to use the maximum number of tips, and not two or three from the article, and do not forget which products are the best-selling and analyze in detail the target audience of this social network.
By the way, if you are interested in the topic of Instagram, and you want to make money with a shovel from this social network, then I recommend reading other materials (by the way, the last article tells how to sell on Instagram step by step):
- Applications for Instagram: TOP 50 by category;
- Instagram secrets and tricks: 60 and all for you;
- How to make real money on Instagram: all the ways and instructions.
Source
How to connect Instagram Shopping | Instruction
Since March 2022, Instagram has been banned in Russia. In other countries, all its features are still available.
Instagram Shopping allows users to buy directly from a photo or video in any section of the social network. At the same time, there are different opportunities in different countries. About all the nuances - in this article.
Instagram Shopping Features
When creating a store, you can choose a sales scheme. On the website, on Facebook, on Instagram or through private messages. There are limitations here.
Somewhere you can’t sell inside the application - only show tags, information about the product in the card, and then go to the site, from where you can already place an order.
In the US and a number of other countries, full functionality is available - placing an order directly in the application. It works on the basis of the Facebook Pay service. Companies decide for themselves whether to connect the checkout feature on Instagram or not.
If they decide not to connect, they will be able to transfer the user to the site, and use Instagram solely as a showcase. The company and bank account must be registered in the United States.
If you're temporarily in a country where Instagram Shopping isn't available (for example, while traveling), you may lose the ability to tag products. Restoring access takes up to 2 weeks.
How to connect Instagram Shopping
Consider a variant with limited functionality when sales go through the site. The feature is available on business accounts that are connected to a Facebook page.
MySklad already has integration with Instagram Shopping and Facebook — you can automatically upload products, current balances and prices to social networks, and add product links directly to posts.
Create a catalog on your page on the social network, and unload the goods, their modifications, photos, prices and balances from My Warehouse. The data is synchronized automatically - you can set the interval or start the update yourself at a convenient time.
A link to the main online store is attached to each product - the buyer follows it and places an order. Integration is available free of charge on all tariffs of MoegoSklad. You can set it up if your business account on the social network has the Instagram Shopping feature. See video instructions for more details.
How to set up Instagram Shopping
- Create and link a directory. Can be done using the Commerce Manager tool, a desktop platform for managing sales on Facebook and Instagram. The service helps to create a new catalog or connect an existing one, process orders, etc. To use product tags and stickers, select an e-commerce catalog.
- Connect Instagram Shopping in your profile settings and submit your account for verification. It usually takes several days. The verification status can be found at any time in the "Purchases" section in the settings. As soon as the account is approved, a notification will be sent from Instagram.
After that, you can create a post with a shopping feature. Up to five products can be added to a post with one image, and up to 20 products can be added to a post with multiple photos or videos. You can only add one product sticker per post in Stories.
Thus, you use Instagram Shopping as a storefront - a buyer on the social network will examine the product, but will go to the site to purchase.
Instagram Shopping Tags and other opportunities to promote
Instagram Shopping has a set of tools that make trading easier.
Collections of goods. You can collect products into groups by topic. At the same time, it is not necessary to make collections that are familiar to everyone, for example, “New Products” or “Hits of Sales”. Categories can be any and convenient for customers. You can create "10 Gifts for Grandma" or "All for the Holidays".
Product tags. Instagram Shopping Tags are special tags. The user clicks on them and gets to the page with information about the product. From there, he can go to the site and make a purchase. Thus, the number of clicks decreases, and the client does not postpone the purchase.
Advertising. You can set up ads with product tags. You can promote already existing publications with tagged products in the feed or popular, or create new ads in Ads Manager.
You can also create custom audiences for advertising: select groups of users who have performed a specific action. For example, those who viewed or saved the product. How to set up ads - we tell below.
You can attract new customers by creating new custom audiences or expanding old ones. Create a user group from both Facebook and Instagram. You can include more sources if you choose audience expansion.
For example, you can create a shopping custom audience that includes people from both Facebook and Instagram. You can also create a shopping custom audience based on multiple events. For example, based on the Add to Cart and View Product Details events.
Who and what niches Instagram Shopping suits
To understand which product is easier to promote on Instagram, you need to look at the portrait of the platform's audience. It's more of a female audience. Age category from 18 to 34 years.
Hence the assumption of which products will sell well on Instagram:
- Things that reflect the lifestyle - clothes, jewelry, shoes, accessories, cosmetics, perfumes, sporting goods.
- Trendy products that reflect the spirit of the times. It can be anything from a case for wireless headphones to masks and sanitizers.
- Visually appealing products whose purchases are dictated by emotions. For example, decorative interior items or handmade.
The list can be supplemented with household appliances, car parts and pet products. We will talk about limitations in the next section.
The US was among the first to gain access to Instagram Shopping in 2018. And there, entrepreneurs can already draw conclusions about its effectiveness.
Magnolia Boutique women's clothing store owner Susan DelPriore told Big Commerce that after publishing 117 tagged posts, traffic from Instagram increased by 4% and revenue from the social network increased by 20%. She advised telling subscribers about the new feature in the feed and stories, as well as doing cross-promotion in other social networks. In addition, it is important to give instructions on how to place an order correctly.
John Lott, director of children's clothing store SpearmintLOVE, said that after 208 posts on Instagram Shopping, traffic from the social network increased by 12.61%, and revenue from Instagram increased by 8%. He also noted that it was important to tell subscribers about the new feature - the store published instructions in stories for two weeks.
Do not forget that in the USA the option of ordering and paying directly from the social network works.
What not to sell on Instagram
Instagram is owned by Facebook and is part of its advertising network. The same rules apply for paid publications of both sites.
For example, you cannot advertise and sell tobacco and tobacco products, as well as prescription drugs, drugs, and wiretapping devices.
We have put together in a table a list of all products that cannot be advertised on Instagram. Download and study it.
Fragment of tableDownload Facebook and Instagram trading rules
How to manage the range of products in Instagram Shopping
On Instagram, just like on Facebook, you need to upload the products you are going to sell to a catalog. There are two ways to link a catalog to your social network account:
- Through Commerce Manager. This is a do-it-yourself tool available in Facebook Business Manager.
- Through a partner e-commerce platform. For example, Shopify or Big Commerce.
By the way, if you have a store on Shopify, you can connect it to the MyStorage service. This is how you add data on orders and counterparties from the platform for launching an online store to a single accounting system, where there is everything for online trading.
In My Warehouse, you can always see information about the balances that will be automatically uploaded to Shopify.
Try MySklad
With the catalog you can:
- Add and manage product details. You can upload an image, write a description, set a price, change color or size. And also - add several positions at once and a link to the store's website.
- Group ads. This is useful if you need to combine different posts with a common theme. For example, information about discounts and promotions.
- Create selections for shops. To show customers all the products that may be of interest to them.
- Assign permissions. Then other people or partner companies will be able to work with your catalog.
- Download country and language information. This way, buyers will automatically see the correct information and prices for items in the ad or in the store.
Read also: 7 problems that prevent trading on the Internet
It is not necessary to create multiple directories. All product data can be stored in one. You can change information about a product in the catalog at any time. But it is important that it always contains accurate data on prices and availability of each item.
Also, the rules for returning goods and funds should be written either on your website or in the store's Instagram account: for example, in current stories or in a separate post.
Sometimes sellers do not indicate the cost of goods and call it only in private messages. But not everyone does this. For example, the NeBabushka yarn store does not hide prices, says its owner Natalya Maltseva. The ability to put a price tag directly on a photo in a post is convenient for her.
We have never closed prices. The price in the label in the post will not scare anyone away. And if this happens, then this is not a representative of our target audience.
Natalia Maltseva
shop owner "NeBabushka"
See also: How to tie big money: the success story of the Nebabushka yarn store
According to Natalia Maltseva, Instagram Shopping tools will help meet spontaneous demand: “Now it’s traditional for us — follow the link in the profile description. And the person is forced to either leave the post and follow this link, or enter the name of the site in the browser.”
But for some sellers, the main disadvantage of Instagram Shopping is precisely that live communication with the client is lost. Sellers say that sometimes with the “answered price in PM” format, a dialogue is started with the client, which ultimately leads to a sale. Indeed, in a live conversation, the seller can always offer an alternative or resell something else.
Firstly, you can use visual content to attract potential customers, and secondly, you can immediately get feedback.
“If you break Instagram down into elements, then there will be no unique tools for promotion in the social network,” says Ekaterina Pyankova, a target specialist at MoegoSklad.
Hashtags, targeting, bloggers, smart feed - all this is also available in other social networks. Taken together, the social network continues to be one of the best for business. There are probably almost no brands left that do not have an Instagram account.
Ekaterina Pyankova
targetologist of My Warehouse
The owner of the NeBabushka store believes that the secret of Instagram's effectiveness is that communities of people with the same interests are quickly formed there.
People come to see what's going on in the store. And through Instagram, we convey the atmosphere that residents of other cities and countries cannot feel when they come to the store. For them, this is a kind of window.
Sales in social networks are suitable for those who want to receive orders online and at the same time do not invest in the creation and promotion of an online store. Watch our tutorial to learn where your products will sell best, how to process orders, and how you can save money.
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Targeted advertising
There are three main ways to promote your store on Instagram:
- targeted advertising,
- advertising with bloggers,
- advertising in thematic communities.
Ekaterina Pyankova considers target to be the most effective of them. This is an advertisement that is shown to an audience according to predetermined parameters: user behavior on the network, their age, interests and field of activity.
It is easier for those who use it to increase sales, because in this way the publication is most likely to be seen by those who are interested in buying. To run targeted advertising, all you need is a business account.
There are no fixed numbers on Instagram. Sometimes it's expensive and good, sometimes it's cheap and bad, sometimes it's expensive and bad, sometimes it's cheap and good. Any result is useful information for further work.
To run targeted ads, you need to set up a campaign in your Ads Manager dashboard. Through it, for example, you can run ads on:
90,004 90,005 people who "similar" to your customers in terms of age, occupation, and hobbies;Most stores stop at targeting or working with bloggers.
We review our products and engage bloggers to talk about our products. We didn’t work with targeting for a while, but now we have changed a specialist, and we will launch this type of advertising again.
Shopping ads and posts tagged with Instagram Shopping Tags
Instagram Shopping tools complement existing types of advertising. For example, you can promote posts with tagged products or create ads from scratch in Ads Manager.
Product tagged ad For a business that has been promoting their products on Instagram for a long time, the button to go to the site under the publication is a chance to increase sales even more.The ability to place a link to buy under the post will significantly increase the conversion.
What hinders the promotion of goods
Since 2016, Instagram has had an algorithmic feed, so the time of publication of advertising posts does not affect their effectiveness in any way. But the cheating of subscribers, which is still sometimes used by both business and bloggers, will not lead to anything good. In the worst case, you can lose your account.
There are other difficulties that a business may face.
If you don’t have a constant influx of new subscribers, the number of outreaches decreases. Our task now is to ensure a constant influx of fresh subscribers.
“The audience has high requirements for brands. The account must comply with trends and actively adapt to new ones. And at the same time, there are high requirements for sincerity and openness,” explains Ekaterina Pyankova.
The influence of Instagram is based on visual imagery and on conveying emotions through text and video. If a person did not immediately respond to your offer, it is likely that in a second he will be distracted and fly away somewhere else.
For example, it’s not enough for a clothing brand to simply post a photo. The audience expects videos from production, promotions, contests, high-quality videos, user-generated content.
The audience of the social network is spoiled, any “respite” threatens with replies and loss of interest. You need to constantly post new exciting content and communicate with subscribers.
How to increase user engagement on Instagram:
- Post real photos: anything that looks too photoshopped or perfect will turn off.