How to get data from instagram


Instagram Help Center

Instagram provides you with ways to access, download and transfer your information to another service.

What best describes your issue?

Data access

Account access troubleshooting

Deactivation and deletion

Account ownership

How can we help you with your data access request?

I want to access my information

I want to download my information

I want to request data on an account that is not my own

I have an Instagram account but I can't access my data

I have an Instagram account but I can't find the information I am looking for

I don’t have an Instagram account and I want to access my data

Access Your Data

You can access your data by logging into your Instagram account and using "Your Activity." To learn more on how to access your data, visit the Help Center.

Download Your Data

You can get a copy of your Instagram data using the Data Download tool. The Data Download tool allows you to request a file that includes your photos, comments, profile information and more. You can access the Data Download tool from the Privacy and Security section of Instagram Settings.

Downloading your data is a password-protected process. Only you will have access to your download file. Once you've requested your file, it will be available for download for a few days. We provide your downloaded data in a machine-readable format, in case you want to transfer it to another service.

Please note that your file doesn't include content that you've deleted from your Instagram account.

Our Privacy Policy has more information about how we collect and use your information, how it's shared and how long we retain it. If you have a question about the Privacy Policy, you can also contact us.

You can submit data access requests through this channel only if you are the rightful Instagram account holder or an authorized representative. For Law Enforcement requests and Third-Party matters visit the Help Center.

How can we help you with your account access issue?

My account has been hacked

My account has been disabled

I can't log into my account

My account is deactivated

To learn more about why your profile may have been disabled and what you can do if you think it was disabled by mistake, please visit the Help Center. When logging into your account by entering your email address and password, you will be redirected to a page that informs you that your account has been disabled. On-screen instructions can take you through a few steps to request a review.

If you need help logging into your account, please visit the Help Center.

To reactivate your account, log into Instagram. If you're having trouble reactivating your account, visit the Help Center.

Once you've logged into your account, you can use the Data Download tool to download a copy of your data.

How can we help you with your deactivation or deletion question?

I want to temporarily disable (deactivate) my Instagram account

I want to delete my Instagram account

How can we help you with your account ownership issue?

Someone created an Instagram account that's pretending to be me or someone I know

There is already an Instagram account associated with my email or phone number but I don't own that account

To learn more about how to report an Instagram account associated with your email or phone number, visit the Help Center.

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How to Download All of Your Instagram Data, Photos, and More

  • You can download your data on Instagram by accessing the app's security settings, and requesting the data from Instagram.
  • Downloading your Instagram data allows you to export photos, videos, archived stories, comments, messages and more.
  • You can download your data from either the Instagram app or the website.
  • This story is part of Business Insider's Guide to Instagram.

If you are thinking of leaving Instagram for good, downloading your data is a smart move. 

The data download tool not only gives you a copy of all the videos, photos, and stories you've archived, but also messages, profile information, and comments. If anything, the feature allows you to have a backup of everything you've uploaded to the platform.

Luckily, it's an easy process that's not hard to figure out. Here's how to download your data through the Instagram app for your iPhone and Android devices, or through any internet browser on your Mac and PC.

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How to download Instagram data through the mobile app

1. Open the Instagram app and go to your profile page by tapping your icon in the bottom-right corner.

2. In the upper-right hand corner of your profile page, tap the three horizontally stacked lines. Then, tap "Settings."

Open your settings menu. Meira Gebel/Business Insider

3. Select "Security." 

4. Under "Data and History," tap "Download Data.

Select the "Download Data" option near the end. Meira Gebel/Business Insider

5. Enter your email address and then select "Request Download." 

6. Enter your password and then tap "Next." 

You'll receive an email with the data within 48 hours.

It could take up to two days to receive your data. Meira Gebel/Business Insider

How to download Instagram data through the website

1. Visit the Instagram website and log in if you haven't already.

2. Click the profile icon in the upper-right hand corner of the screen, and then click "Settings."

Go straight to your account's settings menu. William Antonelli/Business Insider

3. Click "Privacy and Security" in the left sidebar.

"Privacy and Security" is one of the last options. William Antonelli/Business Insider

4. Scroll down to find "Data Download." Then, click "Request Download." 

You'll have to enter your Instagram login information. William Antonelli/Business Insider

5. Enter your email address and enter your Instagram password, then click "Request Download."

You'll receive an email with the data within 48 hours.

How to view your Instagram data

If you don't think it's necessary to request a copy of your data, but still want to view it, you can do that as well. You can review everything Instagram tracks from the date you joined the platform to your ads interests.  

1. Open the Instagram app.

2. Go to your profile page by tapping the profile icon on the far-right side of the bottom toolbar.

3. In the upper-right hand corner of your profile page, tap the three horizontally stacked lines. Then, tap "Settings."

4. Select "Security." 

5. Under "Data and History," tap "Access Data." 

 

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Meira Gebel

Meira Gebel is a freelance reporter based in Portland, Oregon. She writes about business, culture, and technology for Insider. Her work has been featured in Digital Trends, Willamette Week, USA Today, and more. She is a graduate of Columbia Journalism School and San Francisco State University.  Feel free to reach out to her on Twitter, where she can be found most of the time, @MeiraGebel.

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Facebook, WhatsApp, Instagram: how to download all data to a computer

RBC Trends explain how to download all important information from Dropbox, Apple Notes and Facebook services in the face of their possible blocking

In recent days, Roskomnadzor has partially restricted access to Facebook, and Twitter was experiencing crashes. Other services where Russians store valuable information were also under threat. RBC Trends tells you how to save your data when blocking popular apps.

Content:

  • Whatsapp
  • Instagram
  • Facebook
  • Twitter
  • Dropbox
  • Apple Notes
  • Trello
  • Notion

WhatsApp

WhatsApp chats can be configured to be automatically copied daily and saved to your smartphone. If the user decides to uninstall WhatsApp, they will need to manually back up their chats. To do this, open WhatsApp, click "More Options", select "Settings" → "Chats" → "Backup Chats" → "Backup".

The export function can be used for both individual and group chats. To do this, open the chat, click "More options" → "More" → "Export chat".

Find the option "Export chat" in the drop-down menu in the upper right corner of the chat

In this case, the user must choose whether he will export media files. After that, he will receive an email with an attachment in the form of a document in TXT format containing the history of correspondence.

Instagram

To receive a copy of all materials, you must send a download request in JSON format. To do this, you will need to enter your Instagram account password. The user must go to their profile, click on the icon in the upper right corner, select "Your activities", click "Download information". Then you will need to enter the email address to which Instagram will send the download link and click "Request File".

Instagram asks for an email to send the archive

When saving data, the user can choose what content he wants to download, as well as set the date range for downloading.

Facebook

To download all data from Facebook, you need:

  • click the account icon in the upper right corner of the Facebook window,
  • select "Settings and privacy" and then "Settings",
  • select "Your information" on the left,
  • next to the item "Download information" click "View",
  • to add or remove data categories for download, check or uncheck the boxes on the right,
  • configure other parameters: download file format, quality of photos, videos and other materials, date range (by default, information is downloaded for all time),
  • Click "Create File" to confirm the download request. The download request will then have a status of "Pending" and will appear under "Available Copies of Your Download Information Tool"

.

Facebook allows you to select the format, quality and time range for saved files, as well as their categories

It may take up to several days for Facebook to prepare the archive. Then the user will receive a notification from the social network.

To download a copy of the requested data, you need:

  • go to the section "Available copies of the information download tool",
  • click "Download" and enter the password.

User can choose HTML or JSON file format to download files.

The latter is more convenient for transferring data to another service.

Twitter

To submit a request to upload an archive of tweets, the user needs to click the "More" icon in the navigation bar to go to the account settings. Then you need to select the item "Your account" in the menu, click "Upload an archive of your data", enter the password in the section "Upload an archive of your data" and click "Confirm".

The user will then receive a code to the account's stored phone number or email address. After confirming your identity, you need to click the "Request data" button. Twitter will send an email or push notification when the download is complete if the app is installed on the smartphone. After that, in the settings in the "Download data" section, you can click the "Download data" button. The archive is uploaded in ZIP, HTML, JSON formats. It may take several days to prepare.

Upload Your Data Archive button in the Twitter account dashboard demographic information, advertisement information, and so on.

Dropbox

You can transfer files and folders from your Dropbox account to your computer. To do this, you need to sign in to your account on dropbox.com, hover over the file or folder you want to download, then click "..." (ellipsis) and select "Download".

Download a folder with photos from Dropbox

This way you can download folders up to 20 GB in size, the number of files in which does not exceed 10,000. All folders are downloaded as ZIP archive files.

Dropbox Paper docs must be converted to one of the following formats to download to PC: DOCX, MD, or PDF. To do this, click "..." (ellipsis) in the document, select "Export", select the file format to download and click "Download".

The DOCX format will only be compatible with Microsoft Word, not Google Docs or OpenOffice.

Apple Notes

Most users sync their notes with iCloud accounts. To upload notes from iCloud on Mac, you need to:

  • click on the Apple logo in the upper left corner,
  • select "System settings",
  • choose iCloud,
  • tick Notes,
  • select the note or notes to be uploaded,
  • click on "File" on the top and select the option "Export as PDF",
  • name the file and specify its location on a Mac,
  • click "Save".

Windows users must first install the iCloud app on their computer and then sync their notes with Outlook. In the iCloud app, you need to:

  • check "Mail, contacts, calendars and tasks",
  • click "Apply" at the bottom,
  • Run Microsoft Outlook on your computer,
  • go to "File" → "Options" → "Advanced",
  • click "Export".

Selecting notes to download in Backup Explorer (Photo: macroplant.com)

All iCloud notes will be available in the selected folder on the computer.

Trello

The export function can be found in the Board menu → More → Print and Export. The information is downloaded in JSON format. It is currently not possible to import the archive back to re-create a Trello board.

Export board from Trello

Trello Premium allows you to export all boards in your workspace in CSV and JSON formats. Also the user can include all their attachments as a ZIP file in their own format. To do this, go to the Premium Workspace page and select the Export tab.

Notion

To create an archive, you need to go to "Settings and members" at the top of the left sidebar, select "Settings" in the sidebar of this window, scroll down and click "Export all workspace content" (Export all workspace ). The user will then receive an email from Notion with a link to download the files. The link will expire after 7 days.

Export workspace from Notion

For Enterprise members, this option can be disabled at the administrator's discretion to keep documents available for internal use only. Enterprise plan users can export their workspace as PDF files.

You can upload individual images, HTML, Markdown, PDF and CSV tables on the service. To do this, click in the upper right menu "...", then - Export, and select the desired format.

with Posts, Stories, Reels and messages

Before blocking Instagram, you need to upload all data so as not to lose photos, recorded clips in Reels. If everything is simple with receiving an archive of messages and comments, then it will be possible to receive videos and publications with text only through additional services.

Content

  • How to get all data from Instagram
  • Get posts from Instagram
    • Download your Stories
    • Download data from Archive
    • Uploading Reels
    • How to download messages

How to get all data from Instagram

The social network offers one way to get data: in text format. At the attached email address, the user will receive an archive containing: comments, links to publications, lists of subscribers and subscriptions.

Subscribe to our Telegram channel - incta_ru, to be the first to know!

How to download information:

  1. Go to Instagram - click on the top three bars.
  2. Your actions - Download information.
  3. Specify the email address that is connected to the profile.
  4. Enter the password for the page - wait until Instagram uploads the data and a link to the archive is sent to the mail.

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The letter will contain a link from Instagram, by clicking on which the user receives the archive. There are two options: JSON or ZIP. To unpack the second one, you need to install WinRar or 7ZIP on your PC or smartphone.

The main folders that the user needs to save everything from Instagram:

  • media. Photos and videos that were saved in the profile;
  • Correspondence, files from messages;
  • Comments from Instagram.

The link from Instagram may end up in the spam folder, so you should also check it. Depending on the amount of data, the collection speed ranges from several hours to a couple of days. In general, no more than 72 hours from the day the request was sent.

Check the email address that is connected to the profile:

  1. Log in to Instagram - Account.
  2. Personal information - first item: "E-mail address".

This is what you need to specify when receiving data and a link with the archive will be sent to it.

If the owner of the page does not remember his password, there are two options:

  • use the "Forgot password" form;
  • look in the saved browser data from where you accessed the web version

If the owner of the page has visited the Instagram account at least once from the web version (computer / laptop), the password can be saved to the Google account:

  1. Click on the top three dots in the browser - Settings.
  2. In the side menu: "Passwords" (or enter in the function search).
  3. In the line, enter the name "Instagram" - by nickname, find the password for your page.

This data must be applied when receiving the data archive from Instagram.

Get posts from Instagram

In the resulting archive, the user will see a list of folders, among which will be "content". It contains links to publications in HTML format. For photos and text descriptions, this upload format is suitable.

How to save and upload photos:

  1. Open the received content folder – select any of the files.
  2. A page will appear with a copy of the photo and text - click on the image with the right mouse button: "Save as".
  3. Specify PNG or JPG format - save to computer.

To copy a text description, just hold down the left mouse button, select the text and transfer it to any text editor.

The resulting archive contains a folder containing all media files - media.

It contains files, the date of their placement and meta-data:

  1. Open the resulting archive - select the "media" folder.
  2. Jump by title to any content type.
  3. Save material to smartphone or computer.

This folder contains Stories, photo and video posts, IGTV and Reels.

There is a second way to get your pictures and videos. In this case, you need to install a separate application on your smartphone or use browser extensions.

  • Savefrom.net. Extension for Opera, Google Chrome, Mozilla and Microsoft Edge. You need to install in the browser and go to the social network. An icon with a down arrow will appear above each video, which will allow you to download the clip to your computer / laptop;
  • Video downloader for Instagram. Mobile application for Android;
  • Insget. To download photos and videos from a social network.

How to use insget to get photos/videos:

  1. Go to the Play Market - enter a name and install the application.
  2. Open - click on the icon of a man with a magnifying glass from below.
  3. Enter your account name - go to profile.
  4. Select posts to download.
  5. There are three dots at the top of the application - activate the download mode.
  6. Select publications - start downloading to smartphone.

The app supports downloading content from Reels, IGTV and tagged photos. The peculiarity of utilities for downloading photos and videos from Instagram is that they can only connect to public pages. Therefore, the owner of the profile must first make it public by going to the privacy settings.

Download your Stories

Stories are easier: they can be obtained from the Archive section if the photos have been added to the profile for a long time.

Get your photos from the Archive:

  1. Open Instagram profile - three dots on top.
  2. Archive - switch to the tab: "History".
  3. Select image - three dots below: "Save photo".

The picture will be sent to the Camera Roll. This applies to photo and video materials that were posted by the user. Also, having received an archive with data, the user will find a copy of their pictures through the “content” folder - stories.

If for some reason it was not possible to save a snapshot from the Archive, you can take a screenshot. Each smartphone has a different keyboard shortcut for taking screenshots. Usually on Android smartphones: hold down the volume rocker and the lock key at the same time. A screenshot will be taken and automatically saved in the Gallery.

Download data from the Archive

In addition to the Archive of Stories, there is a separate section for publications. This includes records that the user previously archived and decided to keep without deleting.

How to download such posts to your phone:

  1. Go to the Archive - select the "Publications" section.
  2. Select an entry - three dots on top: "Show in profile".

Next, install the same InsGet application and get the records on your smartphone. There is no Archive in the folder with information from Instagram, so you can download the data either by creating a screenshot, or by additionally uploading materials and restoring them to your profile.

Unloading Reels

Reels publications can be downloaded from the profile itself, without resorting to third-party services or applications. Or use the media folder, where the files for this section are located in a separate subfolder.

Get your video from Rils:

  1. Open your profile - go to a previously posted clip.
  2. Open the record in full format - click on the bottom three dots: "Save to camera roll".
  3. Wait for download to finish.

Or, the second option: use the Instagram Saver Telegram bot (@instasavegrambot):

  1. Go to Telegram - start searching for chats.
  2. Enter bot nickname - open Instagram.
  3. Copy the link to your publication.
  4. Insert into the line of sending messages to the bot - get video content.

You need to add one link and only after receiving the material add the next one.

How to download messages

To get his correspondence, the user can use three options: