How do i get in contact with instagram
How to Contact Instagram Support and Helpline Number
Back to TopA white circle with a black border surrounding a chevron pointing up. It indicates 'click here to go back to the top of the page.' Back to Top Save Article IconA bookmarkShare iconAn curved arrow pointing right. Read in app- How to get Instagram support through the Help Center
- How to report hate speech, violence, and more to Instagram
- How to report bugs and glitches to Instagram
- You can contact Instagram support via their online Help Center, or by reporting a post directly.
- If you shake your phone while using Instagram, a pop-up will appear that lets you report bugs.
- Instagram has a phone number, but you won't be able to talk to anyone there.
With more than one billion active users every month, it's easy to see how Instagram's customer service team might get overwhelmed.
Unfortunately for users, this makes it so there's no way to speak with a live customer service representative from Instagram –– even if the issue is urgent, like your account getting hacked. Instead, you'll have to use one of the automated methods.
You can open Instagram's Help Center to read troubleshooting guides that might help with your issue. And if you're trying to report a problem, you can shake your phone or open a post's options.
Quick tip: Check out our guide on how to report posts, profiles, and comments on Instagram.
How to get Instagram support through the Help CenterInstagram's Help Center is a robust support tool that offers step-by-step guides and troubleshooting tips for most common Instagram problems. There's nobody to talk to there, but the guides are written by real people.
Access help on desktopYou can find the Help Center on your computer by heading directly to their website. Here, you can click on one of the suggested topics or use the search bar to locate articles relating to your issue.
Alternatively, you can follow the steps below.
1. Go to Instagram's website. Click the Help button underneath account recommendations on the right side.
This is a simple way to access the Help page when you don't have the exact URL handy.
Abigail Abesamis Demarest/Insider Quick tip: If you want to report an issue on Instagram, go to your profile page, then click Settings > Report a problem.
Access help on mobile1. Open the Instagram app on your iPhone or Android device and tap your profile picture in the bottom-right corner.
2. Tap the three stacked lines in the top-right corner, then select Settings.
You can also access the Help Center via the Instagram app. Abigail Abesamis Demarest/Insider3.
Tap Help near the bottom of the page, then tap Help Center.
You'll be brought to Instagram's Help Center page, which is filled with hundreds of different support topics. Pick one of the suggested articles, or use the search bar to find what you're looking for.
How to report hate speech, violence, and more to Instagram
Instagram lets you report individual posts, specific users, and comments. Just go to any post, account, or comment, tap the three horizontal dots on it, and select Report from the drop-down menu.
If you're not sure whether your issue can be reported or if someone has committed a reportable offense, review Instagram's community guidelines.
Here's some of what Instagram sees as legitimate issues:
- Intellectual property: Issues that follow under this grievance include users infringing on copyright — which generally protects original expression like images and words but not facts and ideas — and trademarks, defined as a word, slogan, symbol, or design made to distinguish products or services from an individual, group or company.
- Nudity: Broadly defined as "appropriate" imagery, this more controversial guideline prevents nudity of any kind on the site, with a handful of exceptions — including post-mastectomy scarring photos, individuals breastfeeding, and nudity in paintings and sculptures.
- Hate speech: The platform will remove any content from its site that encourages violence or includes hate speech — based on race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religion, disability, or disease — as well as bullying and harassment that target private individuals.
- Illegal activities: Instagram will remove posts that offer specific services around sex, firearms, and drugs, in addition to removing posts or comments that "support or praise of terrorism, organized crime, or hate groups."
- Self-injury: Any content posted to the platform that appears to glorify or encourage any type of physical self-injury, including eating disorders, will be taken down — with the exception of posts that reference these issues in the name of increasing awareness or signposting support.
- Graphic violence: Any videos or images featuring intense, graphic violence that isn't shared in relation to newsworthy events or to condemn or educate on a larger issue, will be removed for inappropriateness.
After you report a post, you might get an email or Instagram notification telling you what decision Instagram's moderators made about it.
How to report bugs and glitches to Instagram
Instagram also accepts reports about issues with the app itself, like if a graphic isn't displaying correctly, or a menu won't open.
To quickly report a bug, shake your phone while Instagram is open. A pop-up should appear asking you to report the problem. You'll also be able to submit screenshots and other files.
You can also turn off this feature from this menu. Abigail Abesamis Demarest/InsiderAbigail Abesamis Demarest
Abigail Abesamis Demarest is a contributing writer for Insider based in New York.
She loves a good glazed donut and nerdy deep dives into the science of food and how it's made.
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William Antonelli
Tech Reporter for Insider Reviews
William Antonelli (he/she/they) is a writer, editor, and organizer based in New York City. As a founding member of the Reference team, he helped grow Tech Reference (now part of Insider Reviews) from humble beginnings into a juggernaut that attracts over 20 million visits a month. Outside of Insider, his writing has appeared in publications like Polygon, The Outline, Kotaku, and more. He's also a go-to source for tech analysis on channels like Newsy, Cheddar, and NewsNation. You can find him on Twitter @DubsRewatcher, or reach him by email at wantonelli@insider.
com.
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How Do I Contact Instagram Support by Phone / Email? IG Customer Help
Contacting Instagram is easy to do. The problem is that receiving a response back, let alone a resolution to your issue, is very difficult. It’s important to know all of your options for making progress with Instagram support. This article covers the best strategies for getting the help you need.
Contents
Instagram Contact Number & Instagram Contact EmailInstagram’s contact phone number is 650-543-4800 and their contact email is support@instagram.
com, but please note it’s highly likely you won’t receive a response to your inquiry via these channels.
Unfortunately, if you’re a normal Instagram user, your options are relatively limited to the official channels. I know that’s hard to hear, but it’s the unfortunate economics of a free app. You and your attention are the product. That means if one of Instagram’s 700 million “products” has an issue, it’s not a high priority problem. They won’t spend hundreds of dollars trying to fix it. It’s smarter for Instagram to simply ignore that issue and work on a new money-making product instead.
If you’re an influencer or a content creator with more than tens of thousands of followers, there are unofficial escalation paths with varying degrees of success. We’ll cover some of those at the end.
Why Is It So Difficult To Contact Instagram Support?Instagram has over 700 million users and the number of support requests they receive is staggering.
If only 1 in every 100 users contacts Instagram once per year, that is still over 7 million support requests a year, or 18,000 per day. Now some of you may be thinking, ‘well that’s only 700 support requests per hour’, which should be a possibility for a company with Facebook’s resources.
We’re honestly not sure. We understand it’s not an easy issue; sometimes non-automatable problems simply can’t be fixed at a large scale for consumers of free apps, but at the same time the much smaller slice of influencers and content creators with tens or hundreds of thousands of followers certainly deserve some attention. These Instagram users keep the masses using Instagram and drive Facebook’s stock price up and to the right. They deserve to have a better path for escalating support issues to Instagram.
How To Contact Instagram Support As A Normal UserIf you’re a normal Instagram user, it’s still possible to receive help, it’s just less likely.
Your best bet is to submit a support request from Instagram.com. Follow the instructions below:
- Click through to Instagram.com
- Scroll down to bottom of Instagram.com and click Support
- In the left-hand menu, click Privacy and Safety Center
- Click Report Something
- Click on the type of issue you’re experiencing
- Look for a link that says report it
- Each issue has a unique form to fill out
As an influencer, you are likely to be targeted for attack. It will most likely be an attempt to take control of your account for monetization, or to steal your name, probably to sell it. If you hang out in the right Facebook groups, you’ll see posts daily from influencers looking for help reclaiming control of their accounts.
As we covered above, Instagram does not have an official escalation path specifically for influencers. Your escalation attempts through the standard channels are going to get lumped alongside the thousands of users with no profile picture and 0 followers submitting requests.
This means your best bet is through the murky unofficial channels. These consist of finding an individual with a contact at Instagram, most commonly a friend or a person who has had to engage with Instagram on behalf of their business, such as an employee at a large advertising partner.
If you’re reading this article, it’s likely you don’t have a friend who can help, so be prepared to spend some money. The lack of official support has created a gray market of employees providing unofficial Instagram support services for thousands of dollars depending on the task.
Depending on how much revenue the account generates, how important it is to your brand, and the amount of work put into building your audience, it can definitely still make sense to spend a lot to reclaim your account.
How to write to Instagram technical support - 4 ways for different devices and situations
- Contacting Instagram technical support * through special forms
- Contacting Instagram technical support* from a smartphone/iPhone
- Contacting Instagram technical support* from desktop
- Contacting Instagram technical support* without logging into the social network
- When and where to expect an answer
- 5 nuances of contacting Instagram technical support*
There are 4 ways without much dancing with tambourines to contact Instagram technical support * with a request, report a problem and receive a response to the email address that you specified when registering on the social network.
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Method 1. How to contact Instagram* technical support through special forms
There are common situations in which you need to contact Instagram* technical support through special forms.
If you think that your copyright has been violated - some content is stolen, the authorship of which you can prove, your trademark is illegally used, Instagram * has provided a special form for such a case.
Open, describe the situation, sendHave encountered spam or offensive content - the easiest way to report this to Instagram technical support * is by clicking on the three dots in the upper right corner of the post.
Select Complain, it is highlighted in red. In rils and video, three dots are at the bottom, everything else is the same as with the post Have you (or someone else) been hated and bullied ? In this case, Instagram technical support* also provided a special form. Fill it out and tech support will take action.
nine0003 You don’t even have to be a user of a social network to contact, the main thing is to know about the existence of such a method of contacting Instagram technical support*
Instagram itself advises *.
Joining the council, it's logicalSomeone created a fake account and pretends to be you? Report this to Instagram technical support * by filling out another special form. Instagram* has provided for such situations, and anyone can send a complaint, whether he has an account on this social network or not. nine0003 This is how the form of a complaint about an impostor to Instagram technical support looks like*
By the way, in the process of preparing the article, some inconsistencies were revealed. For example, Instagram* says that only the person for whom the impostor pretends to be can file a complaint, but as you can see, there is an item on the form “Someone is impersonating my friend.”
This contradictory, contradictory, contradictory Instagram* To be sure, if you see an impostor who pretends to be your relative, friend, colleague, do not write a request to Instagram* technical support yourself, but tell the person for whom the “clone” was created .
Let him complain. Moreover, Instagram * will ask him to provide a scan of an identity document. nine0003
Method 2. How to contact Instagram technical support * from a smartphone or iPhone
Both options are very similar. Log in to your Instagram account* through the installed application and click on the three bars in the upper right corner.
In the drop-down menu, select "Settings" => "Help" in sequence corrupts your photos or videos. nine0003In the field that opens, you can enter text in Russian, Instagram technical support* will understand everything, and attach screenshots if necessary.
Method 3. How to write to Instagram technical support* from the desktop
Here, too, everything is simple and intuitive. Go to your Instagram profile * and click on the "gear", it is located in the profile header, to the right of the "Edit profile" button.
This daisy is actually a gear icon After clicking on the icon in the drop-down menu, select "Report a problem".
In the window that opens, describe the problem, if necessary, attach screenshots. You do not need to introduce yourself and give a link to your account, your data will automatically be pulled up to the complaint. By the way, this form can be used to ask a question to Instagram technical support*, because there is no separate form for this.
Method 4. How to write in support of Instagram* without logging into the social network
This option is also available - it is relevant if you are not registered on Instagram*, have forgotten your password, have become a victim of hackers, or your account has been blocked. To write to Instagram technical support*, go to the help center and select the "Rules and reporting" item.
Then look for options that are as close as possible to your situation and follow the instructions of the help centerHow to get an answer from Instagram technical support*
Answers from Instagram technical support* should logically come within a day.
In fact, this process can easily take 3 days. And the answer may not come at all if Instagram technical support * did not see the essence of the issue or all the information is in the help center. nine0003
The answer is sent to the mail you specified when registering on Instagram*, or to the mail that you indicate in the appeal if you do not have an account on this social network. Often replies end up in the Spam folder, so if you don't want to miss an email, check that folder too, not just your Inbox.
For social network users, there is another opportunity not to miss the answer from Instagram technical support*. This is a special section called "Emails from Instagram*" that displays all the emails sent to you by Instagram* tech support in the last 14 days. The main task of the section is to protect Instagramers from phishing and scammers who can send letters on behalf of admins / technical services of the social network. But the section will also help to track answers from Instagram technical support *.
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To find the section, go to your account in the application or desktop version and go to "Settings".
Here you will see the item "Emails from Instagram*", and in it - answers from technical support, if they came. Reduced vocabulary, sarcasm, and even more so direct insults of technical support specialists will not help in solving your problems. nine0006
And one more useful thing about Instagram* in the end:
- about automating work on Instagram*;
- about new stickers and how to use them;
- about hashtags that will bring subscribers;
- about the best Instagram analytics services*;
- about checking a page on Instagram* for cheating.
And keep track of interesting content on Instagram*, including your competitors, with the help of the cool parser Pepper.Ninja – find out how they hook followers and make it even cooler! nine0003
Good luck communicating with technical support and promotion on Instagram*!
How to write to Instagram technical support, help on Instagram
Menu
Contents
- 1 How to write to Instagram technical support
- 2 Write an email to Instagram technical support
- 3 How to contact Instagram technical support 4005 if the profile is blocked 9005 Instagram not responding
Having trouble accessing your account? Are some features not working for you? Troubleshooting.
Contact Instagram support directly. We'll show you how.
How to write to technical support Instagram
Use your smartphone to report any difficulties.
- Open your profile and click on the "Settings" section.
- Next, look for the "Help" item and feel free to click.
- Select the "Report a problem" line.
After that, from the list that appears, click on the appropriate situation. Start making an appeal.
In order for you to be answered for sure, follow the following rules: compose a message according to all the rules of the administration and attach evidence in the form of a screenshot.
You will be interested: how to secure your account.
Write an email to Instagram tech support
For fans of e-mail, there is an additional way to contact programmers of the social network. Write a message to [email protected]. When choosing this option, there are also specific recommendations:
- Specify the account name.
- Description of the problem. Make it short but detailed. Don't upload the heads of busy Instagram employees. Save them and your time.
- Provide any additional information you think you need.
Does Instagram support have a phone number? No, this feature hasn't been done yet. It is unlikely that it will ever be implemented. There are more than 1 billion users of this social network around the globe. It is clear that the network will be constantly overloaded. It's inefficient.
You will be interested: how to make link buttons on Instagram.
How long does Instagram technical support answer? There is no exact time for feedback from the administration.
Due to the great popularity of the service, programmers are constantly loaded. Therefore, a response can be expected for several days. Be patient or try to solve the problem yourself. nine0003
How to contact Instagram technical support if the profile is blocked
For those who are not used to sitting back, there is a wonderful page https://help.instagram.com/. This is background information. This option is available through a computer or laptop. Suitable for those who do not have access to the account.
Try your luck on this Internet resource. Perhaps you can handle the dilemma yourself. Here are the following sections:
- Using Instagram. The possibilities of the social network are fully described. The basics are explained in detail. If you are unable to add a photo or send a message to direct, then take a look at this section. nine0006
- Account management. Rules and recommendations for setting up a personal page.
- Troubleshooting and login help.
Look for your problem in this branch. - Privacy and security. Service policies, advice to parents and many other useful sections are presented.
- Instagram for companies. Businessmen right here.
Also on the help page there are descriptions of service updates, a mini-guide on malfunctions and errors, and popular topics. nine0003
If you can't solve the problem yourself and you still don't have access to your account, connect your friends or family. Ask close people to write to programmers for you.
If Instagram technical support does not answer
Why can this happen?
- You described the problem incorrectly. An appeal without details is likely to be ignored.
- An invalid email address has been entered and you are waiting for a response.
- Too little time has passed since the call. There are a huge number of resource users. Your letter will be considered in the next order.
Are you sure you did everything right? Then try using the "Violations" section.
