How can i get my old instagram account back
IG account recovery. When forgot the phone number, email, or username
It happens you need IG account recovery, because you can’t log in. You may have forgotten the password, been hacked, changed the phone number, or your account was disabled for violating the community guidelines, or you deleted it yourself. So now you want to get the account back. In the article, we will look at each case and tell how to recover your Instagram account.
If you lost your password, you can get your IG account back in 90% cases. There are several ways. First of all, tap "Get help logging in", or "Forgot password" if you use the desktop version.
Log in using your Facebook account. You should use your FB account data. From the logging in page tap Log in with Facebook. You’ll be sent to the authorization page. Tap Continue as Username to get into the account.
It works only if your Instagram and Facebook accounts are connected. And only if you remember your FB data or you are logged in on the platform. Otherwise, when you forget your FB login and password, you need another method.
You can use either the account’s login, email, or your phone number connected to the account. Don’t try to use those that are not connected with your account, it won’t work. Type it and then tap Next to get the code, or "Send Login Link" if using a computer.
When you retrieve your account from a phone, you are sent a code. You choose whether to get it by mail or in SMS. Using a computer to get the IG account back, you are sent a link to email, or a code in SMS. After resetting the old password by the link or code, you should think up a new one.
The letter or SMS usually come through immediately. Rarely are they delayed. If you typed the correct email, but there is no letter, check the spam folder. If there is no letter in any folder, wait for some time, repeat in half an hour.
Here is how the letter with the link or code looks like.
You might have several of your accounts with the same email address or mobile number.
Then, in the Instagram app, you’ll be offered to choose what account to log into. In a browser, you get into the first created with them account.
In the Instagram app, you get right into the account. You can change the password in the settings, if you want. In a browser, you must create a new password to continue.
If the page is hacked, the bad people probably have already changed the main account data — the number and email. Then, you receive a letter about that. IG account recovery described above won’t work, approach the support team.
If there is no such letter, the connected email address probably hasn't been changed yet, which means you may try to get your Instagram account back by requesting the letter or SMS using the method above.
Contact the support and describe your problem. We wrote how to contact Instagram customer service here. In the section Can’t Log in, choose I think my Instagram account has been hacked, there you can find detailed directions.
The support team will ask you to send a video to make sure it’s you. You may also be asked about the mail or phone you used when signed up.
If you have a commercial account, the confirmation will need more serious proof, like your company chapter. If you have a commercial account, but it is not switched to a Professional, retrieve it as a Personal.
If your account was not only hacked, but also deactivated, use this form for IG account recovery.
The support may reply in a few days, or may be months, and also may not reply at all. It depends on the load the staff has and on your account. For example, whether the community guidelines violations have ever been noticed in it. You can repeat the requests after some days. They are processed by real people. So some workers may respond quicker.
Assume, you can’t get into your email, or you forget what email address you used for signing up on Instagram. For example, you bought a new mobile or laptop and didn’t save the data.
And you changed the mobile number, but the page is connected with the old one, and you don’t have access to it. What should you do?
Recover the account using the phone number. You get the link to get back into your IG account, if you use a browser. You get a login code to get back, if you use the app.
Make sure the email linked to your account is right. Add only the address of the email you have access to. This will help to recover your Instagram account in the future and prevent being hacked. Read how you can change it, you can do it either from your mobile phone or from a computer.
Recover your account by email. If you know what email your account is connected with, but can’t get into it, try to recover the access to your mail. It’s nor difficult. On most mail platforms, you usually need to use a backup email address or mobile number.
When you get into the email, use it to recover your account.
Recover Insta account using your username. Tap "Get help logging in" or "Forgot password?" button on the sign-in page and insert your username.
The letter with the link or code will be sent to your email. Instagram will partly show the address, so you can remember it.
If you use Gmail, the letters may get into the Promotions or Social folders, not the Inbox.
Look for the username in other social media. You might use the same on Instagram. Ask your friends, after all.
If you can’t find it, reach the customer service, say your page has been hacked. Use the directions above.
You can also get a new account, sometimes it’s easier than to struggle to deal with the Help Center.
How to recover after being banned? It depends on the type of ban — temporarily blocked or disabled Instagram account. The social media usually notifies about banning an account.
Temporary ban is for small violations. The limits are not strict, for example, a user may be prohibited to subscribe to other profiles. Such restrictions usually last from several hours to several days. There is nothing you should do, just wait.
If your case is disabled Instagram account, you barely can help it.
You can try using the appeal form, if you are sure it’s a mistake. But it's easier to make a new account.
Sometimes people delete their Instagram accounts on emotions and then think how to get them back. If a profile was deleted completely, there is no way back. Praying the customer service team won’t help, because you voluntarily get rid of your page.
That’s why when you think about deleting your Instagram account you better Temporarily disable it in the Edit Profile settings from a browser. We wrote the instructions here.
All you need to get your disabled Instagram account is to log in. It will be automatically retrieved.
Ok, now you know how to get your Instagram account back, but the process may take a while. And in the matter of sales, shutting down even for a day may cause a big money loss. That's why you need to tell users about the recovery.
Explain the situation in your other social profiles. Most of the users do not stick to just one platform.
If they can't reach thought to you on Instagram, they will try to do this on Facebook or other social networks.
Make sure they will find the information that you are recovering your Instagram account and can't post or answer there right now.
Link in bio pages are a great help during the time of Instagram account recovery. Create one on Taplink and add it in your bio on socials. The thing is that you can edit this page independently of whether you have access to your social accounts or not because you edit it on Taplink.
Users worried about you being radio silent on the platform will be looking for ways to find the answers. And they will definitely tap the link in your bio just to check. They will get to your link in bio page and see you are safe and sound and still sell.
This is how such pages can look:
In most cases, IG account recovery is possible. The exceptions are a strict ban and deliberate deleting the page. To avoid described problems, follow the recommendations:
- Save your account data on a separate host.
Thus, you’ll find it when needed. - Connect a phone number and Facebook page to your Instagram account.
- Use two-factor authentication.
- If you have a commercial account, post a couple of your own photos. It will make IG account recovery faster, if it’s hacked.
- Don’t violate the community guidelines. Keep your photos and videos saved on a computer or a virtual drive. You can post them again if hackers delete all the content from the account, or you have to create an account again.
- Don’t log in from others’ devices.
- Keep in touch with your Instagram followers. Tell them you are recovering the account in other socials and on your link in bio page.
How to reactivate an Instagram account?...
Sara Martín
25 July, 2022
If you disabled your Instagram account because you needed an insta-break, but now want to come back, you’re in luck because you can re-enable your account and find everything as you left it.
Read below on how to recover your Instagram account.
If your Instagram account was deleted…
There’s no way to reactivate it. According to Instagram´s policy, you can create a new account with the same email you used before, but you can’t use the same username.
1 Open your Instagram App on the app or on desktop
First, you have to log onto your account again. This action appears very simple, but it can be more complex than it seems.
Instagram is very strict about reactivating accounts. You must also consider that if you deactivate your account temporarily, Instagram disables it only for one week.
Log in to your Instagram account to reactivate it2 Enter your username and password
If these credentials successfully restore your disabled account, that means that your account has been recovered!
However, if this step didn’t work out and you couldn’t sign in, you will need to reset your password.
3 If you do not remember your Instagram password, follow these steps
If you forgot your Instagram password when you signed up again, follow these steps to get your password and reactivate your Instagram account.
- Click on the link ‘forgot password?‘
- Enter your username or the email address used to create your Instagram account.
- If you entered the info correctly, you will receive an email with the steps to reset your password, then log in again and reactivate your Instagram account.
Scheduling your posts with Metricool is safe and secure
Metricool complies with Instagram’s terms and conditions and never asks you for your Instagram password. So don’t hesitate to use our planner or insights dashboards. Work on your account with total security!
What happens if after following these steps your account isn’t reactivated?
If you couldn’t get access after following all these steps and your Instagram account is still disabled, the best you can do is to contact Instagram directly to know what’s going on. But remember if your Instagram account was deleted, there’s no way to reactivate it.
Did your Instagram account reactivate?
If after all these steps you have managed to recover your Instagram account and want your account to be incredible, I will leave some tips:
✅ Measure your Instagram statistics. This way you will know how your strategy is working and if you need to change anything.
✅ Get monthly reports to compare time periods and keep track.
✅ Plan your content. Make your feed interesting for your followers and you won’t waste time on your day to day.
With Metricool you can make the most of your Instagram account and your strategy. Register for free and optimize your content strategy in Instagram.
Sign up HERE
Sara Martín
2 ways + guide to action
Working on an Instagram profile is a lot of work, a lot of time and money spent. An account can be a channel for promoting a business or connecting with customers, a way to sell, earn money from advertising, etc. And how sad it is when all the efforts made fly off in an instant - at the behest of the administration, or by their own decision.
In the article I will talk about ways to restore an account on Instagram in all cases.
If you deleted it yourself
There are two ways to get rid of your Instagram profile on your own: temporarily disable or permanently delete the page. nine0003
Important. You can restore your account only in the browser version from a mobile or computer, you will not do this in the application.
If you slashed and deleted your profile permanently, you have 30 days to change your mind. Otherwise, everything that you have on Instagram will disappear forever without the possibility of recovery. In our other article, we have already talked in detail about ways to delete an account on Instagram and all the details related to this. To return the page within a month, simply log in with your profile name and password. You will see a window, select "Save account". nine0003
In the event of a temporary shutdown, there are no restrictions on the days for recovery.
Just log in with your Instagram username and password.
If blocked by the administration
When you violate the rules of the social network (sometimes without knowing it), the profile can be blocked or deleted altogether.
In the first case, the administration will simply restrict some actions for you, for example, you will not be able to like posts or run targeted ads on Instagram - this will be displayed in notifications (tab "heart"). nine0003
How can this be avoided? Read the rules in the "Help Center" and do not break them :). But, since you are here, it means they have already been violated and the profile is blocked.
1. Through Instagram support
So, you go to Instagram and see a notification that your profile has been blocked. For starters, don't panic. Often profiles are blocked by mistake. So do nothing for a day and wait. After a day, try logging in with your username and password.
Important. Don't be fooled by offers to help you unlock your account. This can only be done in transparent ways through official sources. nine0028
If it doesn't come out, then the account is really blocked. You will see such a window, and by clicking in more detail - approximately what you were "punished" for.
Interesting. Do you want to sell on Instagram to 5 new customers daily? Then we recommend that you use mass subscriptions and likes, which are considered the most profitable way to attract subscribers and buyers. The main assistant for mass actions is Instaplus.pro. Click and test the service -> Instaplus.pro ("INSCALE" 20% discount). nine0003
Step 1. Completing the form
Reasons can be described specifically or in water-general terms. But the essence does not change, you are blocked, so click "report this" - this is the first form that you can send to unblock.
Depending on the question, check the boxes and fill in your details.
Choose the email that is listed in your Instagram account - it will receive a plan of what you need to do to unlock further.
Below you will be asked to upload an identity document - be sure to do so. Also, take your passport, unfold it so the data is clearly visible, put it next to your face and take a photo. Download it too, just in case. nine0003
And it seems like everything is great, easy and simple. But, I'll upset you now. It may be that they will answer you not from the first time, but, for example, from the fifth. If after submitting the form nothing happens in the mail, send it again, change the mail when filling out. Yes, you’ll have to freak out, he’s such a confused Instagram, but don’t give up.
Step 2. Photo with data
When the coveted letter arrives in the mail, you will be asked to take a picture with your data on a piece of paper, namely, with the sent code, first and last name and the name of the profile on Instagram.
nine0003
Also, when submitting the form, if possible, attach an accompanying letter with text in Russian and English with the deepest request to consider your application. Even if you are furious, write politely, treat with respect. For example, YouTuber Maxim Bondarenko in his video recommends using the following text:
Send all forms, fill out forms until you receive some answer from the administration. Be patient, unlocking may take more than 30 days, but you must admit that in order to return a full-fledged profile, you can wait. nine0003
2. Via Facebook support chat
I'll leave you a link to the page with it, but it's not a fact that the button "Start a chat with technical support" will appear, and it's completely unclear why. Somewhere there is information that the button appears only if you are generous with advertising, or you simply launch it through Facebook. It looks like this:
So, if you do not have this button, you need to find the person who has it.
Yes, you will have to freeze. But this method of recovery is much faster and the probability of a result is many times higher. nine0003
As an advertisement
After clicking on the button you will be taken to the menu (screen below). In accordance with the problem, you need to select a section - in this case, account protection and security policy.
Next, the social network will again offer you help sections, but the same button will appear at the bottom. After filling out a standard form, you will be taken to a chat with a support representative. Just do not expect that they will really answer you in 3 minutes, as it is written.
And to make it easier to unlock...
How to restore an Instagram account after deletion, she told, and now I will tell you about the moments with which there will be no problems with unlocking.
- Real photos
Put a photo on the avatar so that when checking it is clear that the owner is a real user.
Look through the feed of your instagram account, note that your face should also flicker there.
- Linking email and phone number
Be sure to link your real email and number to your Instagram account. It is desirable that the same mail be linked to your Facebook account. To bind the address and number, go to Settings-> Account-> Personal information. You will then receive a confirmation email to your inbox/phone. nine0003
- First and last name
In the name of the instagram account and profile name. I think everything is clear here, it will just be easier for the administration to understand by such a name that the account belongs to you.
If your account was hacked
If you have a problem with logging in, first check if your account is found in the search at all in order to exclude the possibility of blocking it by the administration. If the profile is disabled - you are higher.
Important.
Carefully check the address from which the letter comes, for example, about some problems with the account. It can only be similar to the Instagram helpdesk. Fraudsters use such letters with links, you click, find yourself on a fake page of the social network and, one might say, voluntarily leak your data to hackers. nine0028
1. If there are no problems with logging in
You are sitting in your profile and noticed some changes in your account - publications that you did not post, deleted correspondence, etc., this means that someone is in your profile hosts. In this case, immediately change the password and reset the data to enter the linked mail and Facebook.
2. If the data has already been changed by crackers
Reset your password, changed two-factor authentication, changed the profile name, etc. When logging in, enter your new username and old password from the page. nine0003
Next, if you are asked for a two-factor authentication code (which you do not have), go down below and select the “Try another method” -> “Get help” button.
After that, as in other methods, you need to fill out a form.
Specify the email address that was linked to the hacked account, check "Personal account with photos that have me". Below you need to insert your letter to the support service, preferably in English. Describe the situation in it, BUT, do not write that you were hacked. Just let them know that you can’t access your profile, indicate when you last logged in, where from, the attached phone number and mail. nine0003
After sending the request, you need to wait for an email, where you will be asked to take a photo with a code and information (I already talked about this in the blocking section). If everything is done correctly and the stars converge at this moment, you will be sent instructions to restore your account.
Life hack. To prevent your account from being blocked, we recommend cleaning it from unwanted activity and bots. To do this, you can use a special service -> Instahero.
pro
BRIEFLY ABOUT THE MAIN
The key to account recovery is patience. Understand that you are not the only one who writes to the support service with such requests.
Whether an Instagram account will be restored depends on many factors. Show in your letters, when chatting, that your Instagram account plays a really important role in your life, but don't be unfounded, back it up with facts, for example, advertising costs.
You should also contact the support service if your data has already been changed by hackers and it is not possible to recover your password via mail. But the specific hacking form was removed from the appeals, apparently, there were too many similar questionnaires. Therefore, there is no absolute guarantee that the administration will answer you on this issue, alas. nine0003
Related:
How to delete an Instagram account: 4 ways from your phone or computerHow to delete followers on Instagram: methods 2021How to create a business profile on Instagram: instructions and tips
.
It can take months to gain followers on Instagram, but it takes one day to lose your account. But almost always it can be returned. How to restore a page on Instagram if you forgot your login / password or email? What to do if Instagram is hacked or blocked? nine0003
Restore the Instagram account:
👉 Forgot the login/password
👉 Forgot
👉 Blocked on Instagram
👉 hacking account
How to restore the account on Instagram, if they forgot the password or login 9000 9000 9000 9000 9000 9000 to recover your password or login on Instagram, you need to press
“Help with logging in” on the very first login screen. If this line does not exist, then it will be "Forgot your password?"
1. Recover password via Facebook
Click "Login with Facebook" on the second screen. Then enter your Facebook username and password and log into your account. Then you can recover the password (change it to a new one): Settings - Account - Password.
2. Retrieve your password by e-mail
If you forgot your password, enter your login (if you remember) or e-mail (to which the account is registered). Click "Next". A link to reset your password will be sent to your email address. You will follow it, come up with a new password and restore your Instagram account. nine0003
3. Restore account via phone number
If the account is linked to your mobile phone (? How to link and find other people's accounts by number), then enter your number on the second screen in the window. Click "Next". You will be redirected to a window where you need to enter the code that will come via SMS.
—
How to restore your Instagram account if you forgot your email
If you forgot your email (or password) in addition to your password, then it will be more difficult to restore your Instagram account. nine0003
1. Forgot email
If you don't remember which email you used to register Instagram, then try resetting your password (see above), but you need to remember your login.
Then check your mailboxes, you may receive an email with a link to reset your password. If you did not find the letter in any mail, then check the SPAM folder.
2. I forgot my mail password
Officially, Instagram support recommends contacting the mail service support when you forgot your mail password. But there is another option. You can contact Instagram support by writing that your account has been hacked. Usually, when Instagram is hacked, they change mail and personal data, i.e. in fact, you do not have access to the mail to which the account is currently registered. And this can be treated as a burglary. See details below 👉🏻 “What to do if Instagram was hacked. How to recover?". nine0186 -
Blocked on Instagram. What to do?
Why they can be blocked on Instagram: for violating the rules and / or exceeding the Limits. First of all, it is relevant for those who use Massfollowing or Instagram promotion.
Very often they block not permanently, but for a week/month.
But if you already have not the first such blocking, then they can do it forever. What to do? You need to either wait or create a new account if you are blocked on Instagram. But there is also a third option. You can try to recover a blocked Instagram by complaining to the official support that your account has been hacked. Details below. nine0003
What to do if Instagram was hacked. How to recover?
If your Instagram account has been hacked, then recovering it is more difficult than if you just forgot your password.
Crackers will almost immediately change the mail, password, linked phone number and Facebook page. But in this case, you will definitely receive a letter in the mail about changing the postal address.
We write to the support service https://help.instagram.com/contact/740949042640030 .
If the account is deactivated, then you can contact here https://help.instagram.com/contact/1652567838289083
The support team is extremely reluctant to help and rarely answers.
To get through a stream of complaints similar to yours, write several times every day. Same. Perhaps they will notice you and help you.
Instructions on how to restore Instagram for Android and iOS
- Click Help with logging in (Android) or Forgot your password? (iPhone).
- Enter the email/login or phone number associated with the account. Do not remember anything - enter at least some of your mail. Click "Next"
- Here, in the official help for restoring the Instagram page, they promise that you will need to follow the instructions on the screen and you will receive a letter with instructions to the specified mail. You will need to provide documents confirming your identity (list below). But in fact, a page with articles is now opening, where they tell you (in short) that if you don’t remember anything at all (password, mail, phone), then they won’t help you. This is how account security is ensured. Don't forget to check that there are no extra spaces when you enter your mail/code.
Check your different mailboxes and be sure to SPAM folder. Often letters from Instagram fly there. nine0216
What to do? If someone offers you to restore Instagram (without login/mail/password/phone) - remember that it is impossible to do this by official methods if there is no access to mail/phone/Facebook. Therefore, this “someone” must have acquaintances among Facebook employees who will personally restore your page.
Accounts are often hacked to be used to buy followers. Therefore, while your Instagram is in the clutches of the enemy, it can be blocked for exceeding the Limits. But this will not affect the process of restoring access (although you will then have to unsubscribe from a bunch of leftist accounts). nine0003
What documents can be asked from the support service if Instagram was hacked?
For personal accounts
- Photo with passport in hand
- What phone did you log in from and smartphone model
- A photo with a piece of paper with your full name and a code that will be sent to your phone number or mail.
- E-mail to which account was registered
For business accounts
- Local Business License (issued by your city, county, state, etc.)
- Tax return
- Registration certificate
- Charter
- Utility bill
The documents and photos you are asked for depends on whether you have personal photos in your account. Therefore, even if you have a professional Instagram, it’s good to have a couple of your own photos there to make it easier to recover your account in case of a hack. If your business is not officially registered (for example, your mother knits hats, and you sell them), then it is better to write to the support service for recovery as a personal account. nine0003
An account can be restored in a few days / week / month, there is no exact timeframe. They may not recover at all. Try to write to support several times (with a break of a week or two). Applications are processed by real people (even when they send "template" answers), so maybe one of the support staff will help you unlock your Instagram account.
