How whatsapp web works
WhatsApp on the Web: 10 things you need to know
WhatsApp finally gave in to popular demand and released an official web version — but it's not as simple as you think. Read on:
Chrome only
So far, if you want to access WhatsApp on the web, it will only work on Google Chrome and only from a computer – using Chrome on a tablet or mobile phone won't.
Got the update?
For the web feature to work, you need to update WhatsApp on your phone to the latest version from the respective app store. Only when you update the app will you see the new 'WhatsApp Web' option in the menu.
Existing users only
You need to be an existing WhatsApp user— with an active account. You can't sign up for a WhatsApp account from the web. Next, it only works with WhatsApp installed on Android, BlackBerry, Windows Phone and S60 – iOS compatibility is blocked because of limitations set by Apple.
It's secure
To start using WhatsApp web, you need to open a webpage on Chrome (Web. whatsapp.com) and then use WhatsApp on your phone to scan the QR code that appears. The QR code expires after a while and it ensures a single connection between the web client and phone. To connect again, you need to go through the process again.
No one will know
Whether you're typing a message from a phone or the web client, everything stays the same. You still get the same double tick marks (for delivered) and they still turn blue (when your message has been read by the recipient).
Can't save on mobile data
The WhatsApp web client uses your phone to connect and send messages – in a sense, everything is mirrored. Your web session stays active as long as your phone has a connection to the internet. This also means that your phone's data connection is constantly being used.
Attachments work both ways
You can still send attachments from your PC as long as they are photographs.
You can view all the attachments sent by others. If equipped, you can also use your webcam to snap a quick picture and send it as an attachment. Videos are not supported yet.
Don't get blocked
There are a number of unofficial WhatsApp apps or widgets that you can get. However, WhatsApp periodically checks for this and will block you eventually.
All app features not available
For instance, on the web version, you cannot delete or forward messages. You also can't create groups or leave existing groups. For full functionality, you will need to head to the app.
The web client is temporary
This means that nothing is stored on the PC. You can view attachments but they will be available later only if you specifically download them. The idea behind the web client is that you can use it while using a computer without the need to switch devices.
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How do you use them?
Why you can trust Pocket-lint
(Pocket-lint) - Messaging service WhatsApp has both web and desktop apps, offering yet another way to make it as easy as possible to keep up to date with all your WhatsApp messages throughout the day.
The web version and the desktop app for macOS and Windows work in pretty much the same way and they're very similar to your WhatsApp smartphone app.
To download the WhatsApp desktop app, head to whatsapp.com/download from your desktop browser and hit download. Alternatively, if you don't want to download, go to the web-based version at web.whatsapp.com.
Here is a brief guide to getting the most out of them.
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What are the WhatsApp desktop and web apps?
The WhatsApp web and desktop apps are an extension of your smartphone. They mirror all the conversations and messages you have on the WhatsApp app on your phone and allow you to see them all and reply to them all on your PC or Mac using your computer's keyboard instead of the keyboard on your smartphone.
You can see exactly what is going on in your WhatsApp world while working on a Word document or replying to an email, without needing to take your smartphone out of your pocket.
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How do WhatsApp desktop and web work?
Both WhatsApp Desktop and WhatsApp Web initially require you to link your phone to them for them to work. To do this, you have to scan a QR code using your mobile phone and authenticate your phone with your PIN, fingerprint or Face ID in order to access your messages and conversations. Once you've done this though, you can put your phone in your desk drawer or pocket and forget about it.
WhatsApp Desktop and Web apps will pull up all of your conversations, deliver any new messages and enable you to start new chats or search your current conversations. You'll also get access to your profile, along with some basic settings and any archived chats.
These apps don't offer exactly the same functionality as the smartphone app when it comes to settings but responding to messages and starting new chats is the same, just easier and faster as you have a bigger display and better keyboard.
Can WhatsApp Web or Desktop be used on multiple devices?
You can link up to four devices to your WhatsApp account to use WhatsApp Desktop or WhatsApp Web on, whether that's a laptop or a tablet, for example. It's worth noting only one phone can be used at a time.
You'll need to follow the same steps as mentioned above to link devices so you'll need your phone to be able to do this initially.
Without your phone, you won't be able to set up the linked device as you need to scan the QR code.
Does WhatsApp Web work without a phone?
Sort of, yes. You need your phone for the initial setup of WhatsApp Web or WhatsApp Desktop apps but your phone doesn't need to stay online for those four linked devices to work once they are linked.
You will automatically be signed out of WhatsApp Web or WhatsApp Desktop if you don't use your phone for 14 days though. That means a WhatsApp Web session or WhatsApp Desktop session will expire after two weeks if you don't open WhatsApp on your phone.
If you do, the session will expire when you log out of the linked device.
Can WhatsApp Web be tracked?
WhatsApp Web and WhatsApp Desktop are end-to-end encrypted, like WhatsApp chats are on your phone. All four linked devices using WhatsApp Web or WhatsApp Desktop are end-to-end encrypted.
How do I use WhatsApp Desktop or Web apps?
Once you've opened the WhatsApp Web or Desktop app on your PC or Mac, or tablet, scan the QR code that appears on your computer screen using your smartphone.
To do this on iPhone, open the WhatsApp app on your device, go to 'Settings' then 'Linked Devices' and tap on 'Link a Device'. Once you have authenticated your phone with your passcode, Touch ID or Face ID, the box will appear ready to scan your desktop screen. On Android, open the WhatsApp app, go to three dots in the top right corner and tap WhatsApp Web.
Your messages and conversations will then appear on your computer screen. You can change the size of the window, as well as minimise it if you want to.
On Mac, any new messages will appear in the top right of your display, as they do with other applications such as Mail. In Windows, they'll appear in the bottom right and then filter into the Notification Centre. You can turn off WhatsApp Web and Desktop notifications though.
To view your profile, change your status or change your profile picture, click on your picture at the top of the desktop app. Next to your picture is the symbol that will allow you to start a new chat, while the small arrow next to new chat symbol will bring up a drop-down menu, including Log Out.
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Managing chats and groups on WhatsApp Web and WhatsApp Desktop
The drop-down menu on WhatsApp Web and WhatsApp Desktop at the top of your chats next to your profile pictures, is where you will find access to settings, the ability to log out and starred messages.
There is also the option to start a new group. In Settings, you'll find access to things like your Last Seen settings, Disappearing Messages, any blocked contacts and notification preferences, including turning sound on or off, choosing whether or not to show previews, or choosing to turn off all Desktop notifications.
Hovering over each individual chat in the main screen will also bring up a small arrow for that particular chat, offering a couple more options. You can archive a chat, pin it, mute it, delete it or mark it as unread from here. Alternatively, you can use the keyboard shortcuts below for that.
There are also more options in each individual chat. At the top left of a particular chat, you'll see their name and when they were last online if they have this feature activated. In the top right, there is a search symbol, along with another small arrow that brings up another drop-down menu.
Within this menu, you can select messages within that particular chat, mute the chat, clear it and delete that particular chat, as well as see contact information for that person.
You can also click on the bar at the top of the chat and you'll get the option to delete the chat, turn on Disappearing Messages as well as see the contact's information.
Emojis are also available on the WhatsApp desktop app. You'll find these in the same place as you would on the smartphone app, on the side of the box where you type a new message. The paperclip symbol for attaching any media also lives here.
How to video call on WhatsApp Desktop or WhatsApp web
As with the WhatsApp mobile app, you can call or video call a contact through the WhatsApp desktop app (it's not possible on WhatsApp web).
We have a separate, more detailed feature on that, but in a nutshell, tap on the contact you want to call or video call and tap on the audio icon or video icon at the top of their chat.
What can't you do on WhatsApp Web and WhatsApp Desktop?
There are a few features not supported on WhatsApp Web or WhatsApp Desktop.
You can't clear or delete chats on linked devices if your primary device is an iPhone.
You also won't be able to message or call someone who is using a very old version of WhatsApp and as we mentioned, WhatsApp Web doesn't support video calling or calling.
You also can't view live location on linked devices and you can't create and view broadcast lists on those devices.
Last but not least, you can't send messages with link previews from WhatsApp Web.
WhatsApp Web and Desktop Keyboard shortcuts
There are a number of keyboard shortcuts available for WhatsApp Web and WhatsApp Desktop.
For Mac users, here are the handy shortcuts available:
- Mark as Unread: Cmd + Shift + U
- Mute: Cmd + Shift + M
- Archive Chat: Cmd + Shift + E
- Delete Chat: Cmd + Shift + D
- Pin Chat: Cmd + Shift + P
- Search: Cmd + F
- Search Chat: Cmd + Shift + F
- New Chat: Cmd + N
- Next Chat: Cmd + Tab
- Previous Chat: Cmd + Shift + Tab
- New Group: Cmd + Shift + N
For PC users, here are the shortcuts available:
- Mark as Unread: Ctrl + Shift + U
- Mute: Ctrl + Shift + M
- Archive Chat: Ctrl + Shift + E
- Delete Chat: Ctrl + Shift + D
- Pin Chat: Ctrl + Shift + P
- Search: Ctrl + F
- Search Chat: Ctrl + Shift + F
- New Chat: Ctrl + N
- Next Chat: Ctrl + Tab
- Previous Chat: Ctrl + Shift + Tab
- New Group: Ctrl + Shift + N
- Profile and About: Ctrl + P
- Increase speed of selected voice message: Shift + .
- Decrease speed of seected voice message: Shift + ,
- Settings: Ctrl + ,
- Gif panel: Ctrl + G
- Emoji panel: Ctrl + E
- Sticker panel: Ctrl + S
Writing by Britta O'Boyle.
How WhatsApp Web works, or How to use WhatsApp on a computer
Despite the popularity of WhatsApp, this is a very non-universal messenger. Unlike Telegram, WhatsApp cannot work simultaneously on several devices. Or rather, maybe, but with a number of significant reservations. The reason for this, as it turned out, was a problem in the message synchronization mechanism. That is, WhatsApp is not able to track progress from one device to another if they are both offline at that time. In short, game. Nevertheless, the messenger has a web version, but it works far from being as obvious as it might seem.
WhatsApp Web can be run in a browser on any computer
WhatsApp told how to understand that you have been blocked
browser power and is intended exclusively for desktop devices.
In other words, for computers. Because running it on a smartphone in normal mode will not work. You can read more about this in this article.
How to transfer WhatsApp to a computer
Since WhatsApp is able to work on several devices at once only rather conditionally, in order to connect to WhatsApp Web , you will need a smartphone. Even though the developers claim that they have canceled the binding of the web version to the mobile one, technically it is still there. True, now the device is needed not to maintain the messenger on the computer, but for authorization. But what does it change?
- Go to web.whatsapp.com from your computer;
You can only connect to WhatsApp Web using your smartphone
- Open WhatsApp on your Android or iOS phone;
- Press "Menu" or "Settings" and open the QR code scanner;
You still won't be able to connect without a smartphone
- Point your phone at the screen and read the QR code;
- Confirm linking the device to your account and scan the QR code on the PC screen again if required.
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If earlier it was necessary that the smartphone always remain in line of sight from the computer running WhatsApp Web , now it is in the past. WhatsApp from the phone is no longer relayed to the computer, but is needed simply for pairing. It became more convenient. But the authorization procedure will have to be performed every time after logging out of WhatsApp Web .
Since all messages in WhatsApp Web no longer pass through your smartphone, then the traffic will not be spent, regardless of the amount of data transmitted or received through the desktop version of the messenger. Therefore, it makes no difference how connects to WhatsApp Web : via LTE or Wi-Fi. But keep in mind that when using cellular networks, the load will fall on the mobile Internet, which for most users is not unlimited.
How to disable WhatsApp Web
If you don't want use whatsapp in browser , you can download whatsapp version for computer from this link. It installs like a normal application. But fundamentally, the experience of use will not change this. The desktop version of WhatsApp , like the browser version, requires pairing with a smartphone for the first access, although it has ceased to serve as a kind of hub.
You also need to disconnect WhatsApp Web from computer correctly. That is, just close the browser tab and leave will not work. If you do this, the messenger will remain open and anyone who can access this computer - especially if it is not your personal one - will be able to access the contents of your WhatsApp. Therefore, you need to act strictly according to the instructions:
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- Open WhatsApp Web in a computer browser;
- Wait for its contents to load;
You no longer need a smartphone to log out of WhatsApp Web
- In the upper left corner, click on the three dots;
- In the drop-down box, click "Exit" and confirm the exit.
Only after that the device will be unlinked from your account, and WhatsApp web version will stop working on the computer. From now on, if you want to access the messenger on the desktop, will have to connect to WhatsApp Web again, following the instructions above. It may not be as convenient, but it is much more secure.
tricks and benefits from mobile device and computer
WhatsApp Web is the online version of WhatsApp that works through any browser. It offers its users several additional functions and features: which ones, and learning how to use them, is the goal of this guide.
How to use WhatsApp Web from your smartphone
One of the existing options is to use the web version on your mobile phone. Before you start using WhatsApp on the web from your mobile phone, there is one thing you should keep in mind: you cannot do it with the same account that you are already using on the WhatsApp app installed on the same mobile phone.
That is, you will not be able to use the same account in the application and in the web version on the same phone, at least at the initial stage.
To synchronize your account on a computer, you need to scan the QR code in the application. Since it is not possible to point the device's camera at the device's screen, synchronization cannot be achieved. However, there are some tricks and shortcuts for this, which we will see below.
Pick up the phone on which you want to use WhatsApp Web, open your browser and go to web.whatsapp.com. The site will detect that you are using a mobile phone and will show you the corresponding version, the APK of which should be downloaded.
WhatsApp website
However, this does not interest us. If you're using Chrome, click the three vertical dots icon in the right corner of the browser. In any other browser, look for the same general options menu. Select View Desktop Site from the menu.
Thanks to this option, we will be able to see the web version available in any PC browser.
Display WhatsApp website in desktop format
You will be taken to the next screen where a QR code will be displayed.
QR code to scan
Now take a smartphone with WhatsApp configured, open the application and click on the three dots icon in the upper right corner.
Enter the WhatsApp application menu
From the options menu, select WhatsApp Web .
Select WhatsApp Web
You should see this screen as a tutorial explaining what to do. Click the green button Ok .
Click Ok
The operating system will ask you to grant WhatsApp access to the camera and photos if you have not already done so. After that, scan the QR code that is displayed on the screen of your other smartphone.
Scan the QR code
If everything went well, the Internet will identify you and synchronize your chats on both devices.
WhatsApp Web on an Android smartphone
What if we want to do everything on one mobile phone? Turn on your ingenuity, take a screenshot of a QR code and quickly send it to another screen (PC or other smartphone) from which you can scan it. Confusing but effective. And by the way, hurry up, because the codes are limited, and if you don't do it in time, you will have to generate a new code.
How to use WhatsApp Web on desktop PC
To use WhatsApp Web on PC, first open a browser and visit the WhatsApp website. Once on this site, click on WhatsApp Web at the top of the site.
WhatsApp website
At this point, a QR code will appear on the screen.
Scan QR code to use WhatsApp Web on PC
Open the WhatsApp application and access the options menu by tapping the icon with three vertical dots in the upper right corner.
Enter the WhatsApp application menu
Select WhatsApp Web .
Select WhatsApp Web
This will open your device's camera and a square that acts as a scanner for what you point at. Point the device's camera at the QR code that appears on the PC screen.
Scan a QR code on a website using a smartphone
At this point the site will recognize your account and you will get all the chats on the screen.
Benefits of using WhatsApp Web
WhatsApp Web is a more limited version than the desktop or smartphone version, but it has various benefits that many users may find useful:
One account on two devices
Using WhatsApp Web is the only way use the same user account on two different devices. You can chat on your mobile phone and, for example, continue the conversation on your computer.
In any case, keep in mind that for proper operation, both devices must be turned on and close to each other, otherwise the synchronization will be interrupted.
Type faster
Using the web version, especially if you are typing from a computer or device with a physical keyboard, you can take advantage of the keyboard. The speed of typing on a physical keyboard is usually (sorry for tactile typing speeds) faster than on a virtual on-screen keyboard on a mobile device. There is more space, and this directly affects our typing speed.
Share everything much easier
Since it allows you to quickly share links from the clipboard or files located on your PC, it is very easy and quick to share them with any contact. In addition, the drag-and-drop function makes all these actions easier.
Save battery
It is true that both devices must be turned on, nearby, and connected to the network in order to be able to synchronize the application and the site, but after that the smartphone screen may remain off.
This will save you a lot of battery life, and quite a lot, since WhatsApp is usually one of the most used applications and therefore consumes a lot of battery.
No installation required
WhatsApp Web does not require installation. Thanks to the web version, you don't have to install anything on your computer and therefore won't take up its memory. This also makes it useful no matter what operating system or device you are using: with a browser, you can use WhatsApp Web even on tablets. If the computer is not yours, you can use WhatsApp Web without making changes to the bowels of the system.
Notifications
Because the app and site data are synchronized, each new message or call creates a web notification that you can see right away. You can easily take your eyes off the screen as the website itself offers you notifications.
WhatsApp Web Best Tricks or Tricks
Here are a few tricks to get the most out of WhatsApp Web and get the most out of it:
Keyboard shortcuts
Keyboard shortcuts are an easy way to make using WhatsApp Web easier.
With practice, you will master them, and with this you will be able to increase the speed of moving between chats, replying to messages, or using any other supported features. Here is a list of keyboard commands applicable to WhatsApp Web:
- Ctrl + N : create a new chat.
- Ctrl + Shift + ] : Go to the next chat in the left menu.
- Ctrl + Shift + [ : Return to the chat list.
- Ctrl + E : Use this command to archive a chat.
- Ctrl + Shift + M : Mute the chat so you don't receive sound notifications.
- Ctrl + Backspace : This keyboard shortcut is used to completely delete a conversation.
- Ctrl + Shift + U : Mark messages as unread.
- Ctrl + Shift + N : create a new chat group.
- Ctrl + P : Access your user profile.
- Alt + F4 : close the chat window.
Attach files
One of the biggest benefits you'll get when using WhatsApp Web is the ease it offers for sharing files. True, when using the web version, some functions, such as sending audio files or locations, disappear, but for everything else, it's a piece of cake. In this sense, you will use Windows Explorer and your knowledge of organizing files and folders on a computer, where there is obviously a lot more space and you store a lot more things, not to mention the number of possibilities that open up through external hard drives.
Clicking the paperclip icon in the upper right corner will display a list of file types that you can share, such as images from the gallery, photos taken at the exact moment, documents, or contacts.
File attachment menu
The best part is, if the file is supported, you can skip this step and drag files directly into the conversation to share them.
You can drag and drop attachments
Read messages without showing double blue checkmark
Perhaps this is one of the most useful tricks, although it is more the result of chance than a function intended by the creators.
When you receive a new message, instead of clicking on a conversation in the chat list to enter it, hover your mouse over the message for a few seconds: you will be able to see a preview of the text without entering the chat, preventing read receipts from being displayed.
Message preview not showing double blue checkmark
Multiple accounts in multiple browsers
If you have more than one WhatsApp account with different numbers, there is nothing to stop you from opening them all at the same time. Take advantage of the incognito window or open another browser to configure and access additional WhatsApp accounts.
Transfer files between mobile phone and PC: single group
Above we mentioned the simplicity of WhatsApp Web about file sharing. Following this example, it can be the perfect ally for transferring files between mobile phone and PC. To do this as discreetly as possible, create a WhatsApp group with someone and remove it from the chat after creation.
You will have an all-you group that can serve as a cross-device file sharing box.
Group with you as the only member
Direct access on smartphone
For those who use the web version on mobile devices, the solution to the problem of constantly opening the messenger website is to create a shortcut on the home screen. Open the web version, and then the options menu of your browser. In this example, we are using Chrome.
Go to browser menu
Select Add to Home screen .
Select Add to Home Screen
There are two ways to do this: if you click the icon and drag it, you can move it to the home screen and place it manually. If you click Add Automatically , the system will do it for you.
Choose how to add an icon to the home screen
As a last step, you can also enter a label name.
Name the label
From now on, you will get a shortcut to the web version on the screen, which you can easily distinguish from normal direct access to the application.
Dark Mode
The introduction of WhatsApp Dark Mode has kept WhatsApp Web from falling behind, so you can continue to enjoy it. Open the WhatsApp Web options menu by tapping the three vertical dots icon at the top of your chat list. Once there, click on Settings .
Open the options menu and go to Settings
From all the options displayed, select Theme .
Select Theme
You can switch between two modes: light and normal, or dark with black background and light font. Choose what you need from the drop down menu.
Select the desired theme
Changes will be instantly applied to the interface.
WhatsApp Web with dark mode
Video calls
Video calls can also be made from WhatsApp Web, although this is done through a different platform from Facebook, Facebook Messenger chats. Open the website, click the paperclip icon in the upper right corner, which is usually used to attach files, and tap the video camera icon.
Access to video calls
A new window will open where you can start setting up your Facebook Messenger chat rooms.
Setting up Facebook Messenger for video calls
Emoticon labels
Emoticons have become an integral part of messages in messaging apps, and WhatsApp makes it easy to add them to text without opening a menu thanks to keyboard shortcuts.
Keyboard shortcuts for adding emoticons
When you're typing and want to add an emoji, all you have to do is type the characters ":" followed by the word that best defines the emoji you want: there are usually several results, including the emoji you looking for.
For example, type ":sad" to quickly see the icon in sentences and add it to your text.
The most common WhatsApp Web problems and how to solve them
Sometimes you may encounter various problems using the messenger that you want to solve. We will tell you all about the most common problems and, most importantly, what you can do in each case to try to solve them.
Site won't load
If you're trying to visit a site and can't, check the most obvious thing: whether you have an Internet connection. To do this quickly, try signing into Google. If you can't do that, a quick fix might be to reboot your router, or in the worst case, contact your ISP.
You should also check that you have entered the correct web address. The WhatsApp website address is www.whatsapp.com, but if you want to go directly to WhatsApp Web, visit web.whatsapp.com.
Unsupported browser
Not all browsers are supported.
To use WhatsApp Web, you must be using Chrome, Firefox, Opera, Edge, or Safari (assuming any Chromium-based browser is also compatible with this version). If one of them doesn't work, try another.
Browsers compatible with WhatsApp Web
If you're using any of these browsers and still can't access, the issue may also be with your browser version. Make sure you have the latest version available by using the settings menu or by visiting the appropriate website.
QR code does not appear
To configure WhatsApp Web, you need to generate a QR code and scan it with your mobile phone. If this code is not generated when accessing the site, it means that the Internet connection was interrupted. Reload the page to check... And proceed to the usual actions in case of failure; wait a few seconds, restart your router, and contact your ISP if none of the above work.
Not receiving notifications
The first time you use WhatsApp Web in a browser, it will ask you for permission to display notifications.
If you do not grant these permissions, you will not receive any notification and will not be aware of new messages.
To check the status of permissions, look for the padlock icon next to the web address at the top and click it.
Touch the lock icon
In the popup menu you can check if you have granted permissions, in this example you can see the permission to send notifications is blocked. Click on “x”...
Notification authorization blocked
The website itself will now warn you with a message at the top of your chat list that notifications are blocked a. When you click it, WhatsApp Web will again ask for permission to send notifications.
Click Allow Notifications
If you click on the padlock again to check the situation, you will see that permission to send notifications is now enabled in the browser.
Notifications included
Restricted Wi-Fi networks
If you're on public Wi-Fi and you can't sign in to WhatsApp, it's likely that the organization in charge of the network has blocked access to the page.
In this case, request access permissions from your network administrator to be able to use the web version without problems on such networks.
Cache files
Browsers store the sites we visit so that we can display information faster in the future. However, these files can become corrupted and cause web pages to not display or function correctly. If you think that this might be related to your problems with WhatsApp Web, please check the security and privacy settings of the browser you are using and look for the cache section. Try to erase all data from memory (all browsers support this feature) and try to connect to the service via the Internet again.
Phone or computer without internet
For WhatsApp Web to work, an internet connection is required. Otherwise, you won't be able to send or receive messages through the web version, no matter where you run it, when it doesn't, the site itself will notify you via a message.
Notification that phone is not connected
Make sure your smartphone is turned on and connected to the Internet. If problems persist, please sign in to the app, it can sometimes get disconnected from the servers when you exit it or when your phone is locked, and this is necessary to sync your data.
The same happens with a PC: without an Internet connection, it is impossible to view messages and reply to them. The site also warns you if there are problems connecting your computer to the Internet.
Notification that the computer is not connected
WhatsApp is open in another browser
WhatsApp account can only work on mobile phone and browser at the same time. If you try to access the site and get the following message, it means that there is another computer running an account in a different browser, and until you close the session in the first one, you will not be able to start it in the second one.
When you sign in to an account in one browser, you sign out of an account in another.
WhatsApp Web is already in use in another browser
Click Log Out to log out or Use Here to start using WhatsApp on this computer and log out on another.
If, despite this, the problem is still present, then log out of the account on all computers and restart the configuration. To do this, open the mobile application, enter the options menu and press WhatsApp Web .
Open the WhatsApp Web option from the application menu
A list will appear with all the devices you have connected from. Click Log out from all devices .
Click Log Out from all devices
Confirm the process and you will close all open sessions, allowing you to reconfigure the web client wherever you are.
Confirm that you want to exit
Media content disappeared
WhatsApp Web shows the same content as your mobile app.
If you are trying to access a file and you see a message like this, then that content is no longer on your mobile phone. In this case, you must ask the person who sent it to resend it.
Attachments too large
When sharing files, you may encounter an error or an obstacle. Keep in mind that there are limits on both the type of file you can send (WhatsApp is compatible with several widely used formats) and the size of those files. If you exceed the limit, the website will notify you via an on-screen message that it is unable to share the corresponding file. In these cases, you need to find a way to reduce the file size or just use another method to share it.
Audio file exceeds supported size
Anti-Virus and Firewall
Anti-Virus and Firewall may be the culprit for platform malfunction. Make sure that your antivirus is not restricting access to the page and that the appropriate ports in your firewall are open or properly configured so that WhatsApp Web can send and receive messages.
WhatsApp crashed
Just like any online platform, WhatsApp also has crashes. Sometimes technical issues can affect the operation of the platform and prevent the web client from working properly. If you suspect that this is the cause of the crash, use any of the existing online services to check if a website or service, such as Downdetector, has gone down. There, you can check the current status of the service.
Downdetector WhatsApp status analysis
Update WhatsApp
Another possible solution to problems while using WhatsApp Web may be the version of the application you are using. Do you have the latest version installed? This is the only way to make sure you have the most stable, secure and feature-rich version available. We have already explained to you how to update WhatsApp for Android. Please check if your version is up to date to make sure that the error related to connecting to the messaging application did not appear for this reason.
