How to delete your viber account
How to permanently delete your Viber account
Some people prefer Viber for their instant messaging needs. Those pondering leaving Viber might be wondering if they can deactivate their account and delete their data. In a word, yes. In this tutorial, we’ll tell you everything about deleting a Viber account, guide you through the account deactivation process, and inform you about what happens to your data after the account is killed.
Uninstalling the Viber app vs. deactivating your account
Keep in mind that simply removing the Viber app from your device is not the same as deactivating your account. But if you do delete the Viber app, the following will happen:
- Your Viber address book gets removed from the servers after 45 days.
- Your phone number, which is your Viber account number, will be decoupled from the service after one year of inactivity.
To instantly deactivate your Viber account, follow the steps outlined further below.
Deactivation of a Viber account can only take place within the application itself. If you have already uninstalled Viber and would like to deactivate your account, you will need to re-install Viber in order to do so.
Ensure that you have the latest version of Viber for iOS or Viber for Mac prior to deactivating your account.
What happens after I deactivate my Viber account?
This is what happens after you deactivate a Viber account on your device:
- All of your data is cleared off this device, including your call and message history, groups, and downloaded stickers, both free and purchased.
- You will no longer appear as a Viber user to your Viber contacts.
- All other accounts linked to your Viber account, like Twitter, Facebook, and so forth, will be unlinked from the service.
- Any purchased Viber Out credit will remain on this account, but you can contact Viber support via email and request a credit transfer to a new Viber account.
- When you deactivate Viber on your primary device (the one on which you registered with the service), the app will be deactivated on all other devices.
- For more details, have a look at this Viber support page.
Important: Once your account is deactivated from your iPhone, there is no way to restore any of your user data even if you reactivate your account (which means re-creating a Viber account with the same phone number). Viber does not store any of your message histories and is unable to retrieve lost data. Re-registering to Viber with the same mobile phone number will not restore the previous account history on iPhone.
However, if you back up your Viber chats to Google Drive from your Android phone, you’ll be able to restore the chats after reactivating your account. The Viber support page tells you about this.
Having said that, here’s how to back up your Viber chats (in case you don’t plan on deactivating or, if someday in the future, Viber supports restoring chats on iOS).
Back up your Viber chats
Follow the steps outlined below in order to create a full backup of your chat history prior to deleting your Viber account:
- Launch Viber on your iPhone and tap More from the bottom right.
- Select Settings > Account.
- Tap Viber Backup.
- Finally, choose what you want to include in the backup and tap Back Up Now.
Deactivate your Viber account on mobile
- Open the Viber app on your iPhone and tap More from the bottom right.
- Go to Settings > Account.
- Tap Deactivate Account.
- Enter your phone number and tap Deactivate Account once again.
- You will be warned that continuing with the deactivation process will permanently delete your data. Tap Deactivate if you’re sure.
You can now delete the Viber app from this device.
Deactivate your Viber account on desktop
- Launch Viber on your Mac, Windows, or Linux PC.
- Go to Viber Preferences by clicking the word Viber in Mac’s menu bar and choosing Preferences. You can also click your profile picture from the top right and choose Settings.
- Click Privacy & Security.
- Click Deactivate under Deactivate Viber on Desktop.
- If you are sure that you would like to proceed, choose Deactivate.
This will remove all of your data and deactivate Viber from your desktop only.
You can now drag the Viber app from your Mac’s Applications folder into the Trash. Viber will remain active on your primary device (your iPhone), so you’ll need to deactivate the app there, too (steps already explained above).
How to reactivate your Viber account
- Download and launch Viber on your iPhone.
- Follow the onscreen instructions to re-register your mobile phone number with the service. This will reinstate the previous account on your new device. Your message and call history will not be restored.
Recommended tutorials:
- How to delete your WhatsApp account
- How to delete your Facebook account
- How to delete your Instagram account
- How to delete your Snapchat account or change your username
- How to deactivate your Apple ID account
- How to remove a phone number from iMessage
How to Permanently Delete Viber Account
Chat Apps have been stealing the show since their inception. While apps like Hike, Facebook Messenger, WhatsApp, and Google Chat managed to keep their users engaged, chat platforms like Viber failed to lure its audience. If you too once installed the app but didn’t feel like having it anymore, here are steps using which you can delete the Viber account on your iPhone. Keep scrolling to know more.
- What Happens When you Deactivate or Delete Viber Account?
- How to Deactivate a Viber Account from iPhone
- How to Deactivate a Viber Account from Desktop
- Can You Reactivate Viber Account?
- Everything, including call history, messages, and media, etc. will be deleted. Check out this article to restore your device history.
- Your Viber account will be permanently deleted.
- All other social media accounts linked with Viber will be detached, and your contact list will be erased from the app’s server.
- Your purchased Viber Out Credit will stay intact, but to get it transferred to your new account. You will have to contact Viber Support.
- Launch the Viber app on your iPhone.
- Tap on More icon (…) and select Settings.
- Tap on Account.
- Now, tap on Deactivate Account.
- The app will ask for confirmation to deactivate as soon as you enter your contact number and tap on the Deactivate Account and confirm again.
Note: You can directly delete the app from your iPhone. But, doing this will not delete your Viber account. The account will stay active, and people will still find or add you over the app.
How to Deactivate a Viber Account from DesktopThis method is applicable only if you have the Viber app downloaded on your Mac or Windows PC.
- Launch the Viber app on your Desktop.
- Select Settings.
- From the sidebar, select Privacy & Security and then click on Deactivate.
- You will find Deactivate Viber on the screen. It will delete all your conversation history and app data. But your conversation history will be available on other devices.
Now, in case you are away from your desktop. The Viber screen can be locked by clicking Ctrl+L (For Windows) and Command+L (For Mac). If you are trying to ignore any of the spam messages or links, you can turn the Spam Protection toggle On. So that Viber filters the messages, calls, or links you receive. You will see both in Privacy & Security on your Viber screen.
Can You Reactivate Viber Account?
Once your account is deactivated, there is no way to restore your user data. You will not be able to bring back your messages and call history. Now, to reactivate the same, follow the on-screen instructions after downloading the app. Note: The same mobile number will not restore the previous account history.
Summing Up!!
Viber app, when came into existence, came with its best level of strength. People were attracted to download the app and use the same, but other apps managed to deliver a better experience. By the time WhatsApp was launched, people were paying to make international calls to their loved ones. So they immediately switched to apps such as Hike, Messenger, and WhatsApp as these apps offered internet calling through data. What are your views on the same? Why do you think the Viber app lost its existence?
Till then, keep reading and exploring!
- How to Deactivate or Delete Your Facebook Account on iPhone
- Clear Your Twitter Cache on iPhone and iPad
- How to Delete Telegram Account Permanently
iGeeksBlog has affiliate and sponsored partnerships. We may earn commissions on purchases made using our links. However, this doesn’t affect the recommendations our writers make. You can read more about our review and editorial process here.
Author
Ria Sharma
I'm a technical writer who is interested in understanding consumer difficulties and find easy solutions. At iGeeksBlog, I enjoy making how-to and troubleshooting guides that help people do more on their iPhone, iPad. In my spare time, I enjoy listening to music and going to my favorite spots.
How to delete an account in Viber and all your data from the messenger (instruction) • AIN.UA
January 30, 2021, 16:01
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AIN.UA has prepared step-by-step instructions for deleting an account in Viber, the most popular messenger among Ukrainians.
Let's start with the fact that you can't delete Viber through the desktop version. The only option available on the desktop is to delete the client itself. You can do this by going to your account settings. and then the "Privacy and Security" tab.
Removing a client will not affect your account in any way. You just get rid of Viber on your computer. The mobile application will work as before.
To stop this, go to Viber on your smartphone, go to the "Account" -> "Deactivate Account" tab. On the screen that appears, enter your phone number and click on the "Deactivate Account" button.
What is the difference between deleting Viber and deactivating an account
Deleting Viber:
- The app is removed from your smartphone or computer.
- Your message and call history is being erased.
- Your account is not deleted. If you download and activate Viber with the same phone number, the basic account information (name, profile, and associated accounts) will be restored.
When account is disabled:
- Your data will be deleted (name, registration information, etc.)
- All information obtained from linked social media profiles (eg Facebook) will be deleted.
- Your contact list will be deleted from the Viber servers.
- All sticker packs you purchased will be deleted.
- Disabling your Viber account will not delete your chat history if you saved it to iCloud external storage or Google Drive). To delete chat history, you need to go to the application settings and delete the backup file manually (Backup tab).
Rakuten claims that disabled accounts cannot be recovered.
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Author Juli Reading 6 min Views 1.6k. Posted by
In this article, you will learn how to permanently delete your Viber account, how to delete the Viber application without losing the history of correspondence with your interlocutors.
If you do not use the Viber messenger, it just takes up space on your device, or you are not satisfied with the functionality of this application, etc., you need to find out how to remove yourself from Viber.
Content
- What to do before deleting your viber account
- Backup
- Save message history
- Deactivate account
- Mobile
- Deleting an application
- From a smartphone
- From a personal computer
- Restoring a deleted account
What you need to do before deleting your viber account
When you delete your Viber account or reinstall the application itself on a computer or smartphone, the correspondence history disappears.
Those who have already encountered a similar problem know that lost messages cannot be restored.
The developers did not include the function of automatic saving of information transmitted by users, so the application owner must take care of the safety of their valuable messages in advance.
Backup.In such a situation, the following will help:
- backup;
- saving message history.
Backup
This process refers to copying information so that you can restore the system from scratch.
To create a Viber backup on your phone, you need:
- Launch Viber and find the "More" button.
- Next, go to "Settings".
- Select "Account".
- Click on "Backup".
- Click "Make a copy".
Process started!
ATTENTION: Creating a copy of Viber via PC is not possible.
Restoring data after backup.Copies are created and stored:
- In the Google cloud drive for Android-based smartphones and in iCloud for iPhone owners. Then, to restore old messages, you will need to connect to the disks and start this process. The operation is possible only if the Internet is available.
- In the file on the phone data/com.viber.voip/database and on the computer users/username/AppData/Roaming/ViberPC/phone number/viber. db. In order to recover lost data, you need to go to Viber in the "Backup" column and click "Restore".
IMPORTANT: Photos, videos, unsent and hidden messages, likes do not remain. Only correspondence is saved.
Detailed instructions can be seen on the video:
Saving message history
An option for those who care about the content of messages in Viber, and do not care that they are viewed through the application itself. There are three options for saving correspondence.
Method number 1:
- Launch Viber and find the "More" button.
- Next, go to "Settings".
- Select "Calls and messages".
- Click on "Submit History".
- Viber will archive the history and ask which e-mail to send the data file to.
Method number 2:
- Start a dialogue with the desired interlocutor.
- Press and hold on message until an additional window appears.
- Next - "Share".
- Select the program to which you want to send the message.
HELP: Messages are manually selected from a chat with a specific contact.
Method No. 3 offers to download a special program. For example, Backup Text for Viber. This program saves correspondence by converting it into an Excel, CSV or HTML document format.
The received file can be saved to the device or sent by e-mail.
IMPORTANT: Backup Text for Viber only works with Viber versions above 3.0.
Account deactivation
When you have taken all the necessary steps to save important information transmitted through messages, you can safely proceed to delete your Viber account completely.
REFERENCE: Account deactivation is associated with the deletion of the user account associated with a specific phone number. The Viber application remains on the device.
On a mobile device
To delete an account on a smartphone:
- Start viber.
- Go to "Settings".
- Further - the column "Account".
- Click "Deactivate account".
- Confirm your action in the window that appears.
Detailed instructions can be seen on the video:
On a computer
To delete an account on a PC, you need:
- Run the program.
- Go to "Settings" (click on the gear icon in the upper right corner of the application window).
- Further - the column "Account".
- Click "Deactivate Viber".
- Confirm your action in the window that appears.
Removing the application
Removing the messenger from a mobile device or PC does not delete the account associated with the phone number (after reinstalling the application, you can log in again). However, messages and other data are also not saved with this action.
From a smartphone
Deleting Viber on the phone.How to remove a vibe from your phone completely without leaving tails. Remove viber from android phone.
Option No. 1:
- Open the phone menu.
- Next, go to the "Installed applications" section.
- Click on the viber icon.
- Then - "Delete".
- We confirm our intention in an additional request.
Option No. 2:
- We go to the smartphone menu.
- Selecting the application icon.
- Click on it and hold until an additional window appears.
- Click "Delete".
- Confirm the action by clicking on "OK".
To uninstall the messenger on the iPhone, you need:
- On the desktop, click on the viber icon and hold until the icons become movable.
- Click on the cross next to the Viber icon.
- Confirm the intention by clicking on "Delete" in the window that opens.
From a personal computer
Removing Viber on a PC.The procedure for cleaning a computer from Viber with the Windows operating system is standard:
- Open the Start menu.
- Find "Control Panel"
- Hereinafter - "Programs and Features".
- In the list of programs that appears, select Viber.
- Hover over it and click Delete.
- Then follow the instructions of the PC and wait until the uninstallation of the application is completed.
Detailed instructions are visible on the video:
Important: attempting to remove viber from the computer does not completely deactivate the account in the messenger. This is just a way to remove the application from the device.