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How can i fix my whatsapp


WhatsApp is not working: How to fix WhatsApp problems

If WhatsApp suddenly stops working, it may be due to various reasons. Some of them you can fix yourself. Here you can find out how this works exactly and whether the problem is on the provider’s side in case of doubt.

Contents

  1. WhatsApp stopped working: What you can do
    1. Check Internet connection
    2. Restart your smartphone
    3. Update WhatsApp or operating system
    4. Clear the cache
    5. Reinstall WhatsApp
  2. WhatsApp not working: Provider problems
    1. Contact WhatsApp support

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WhatsApp stopped working: What you can do

When something isn’t running smoothly with WhatsApp, you usually notice not only because the recipient hasn’t sent you a message back, but also because the clock icon is displayed instead of the two (blue) ticks next to the text. If the clock stays there for a longer time, it could signal a problem. You can then try the following things:

Check Internet connection

Check on your phone whether either the WLAN connection or mobile data is active. For this, the icon or icons should be activated in the taskbar of your smartphone.

If this is the case and WhatsApp is still not working, click on another application and check if you are online there – this way you rule out that it is a fundamental problem with your Internet reception on the smartphone.

Restart your smartphone

Sometimes it helps to turn off your smartphone once and turn it on again – this way the operating system can reload and problems with apps can be fixed. By the way, if you have a problem with your smartphone, you can also use the app on your desktop. There is WhatsApp for PC and you can use WhatsApp on Mac.

Update WhatsApp or operating system

Depending on how you’ve configured your smartphone to handle (automatic) app updates, you may miss an update for WhatsApp – and that can cause the app to stop working properly. So, if you’re still experiencing problems, visit the Play Store or App Store and search for WhatsApp. If you don’t have the latest version on your phone, you will be offered the option to update.

If WhatsApp is up to date, an outdated operating system can be causing the error. To check this, select Software Update in your phone’s settings to carry out any updates.

Clear the cache

Your WhatsApp is unresponsive (or slow), especially at startup? This may be due to the background Storage of your smartphone – more precisely, the cache. To clear it, open the settings of your Android phone, scroll to “Apps”, and select WhatsApp from the list. On the following page, click on “Storage” and at the bottom right on “Clear cache”.

In the “App info” section, select “Storage”.In the “Storage” of WhatsApp, you can specifically clear the cache.

On the iPhone, a targeted clearing of the WhatsApp cache is not provided – here the only way is to delete the WhatsApp account or uninstall the app on your phone and then reinstall it.

Reinstall WhatsApp

Reinstalling WhatsApp can also help with other problems with the app – both on iPhone and Android. Especially if you keep getting the message that WhatsApp is paused, the step is worth it. Uninstallation is done by pressing the app icon until a small menu opens, offering you the option to “Uninstall”. It is recommended to create a WhatsApp backup (for example, with Google Drive) beforehand, so that no data is lost. To reinstall, download the app from the respective store – or opt for a WhatsApp alternative.

WhatsApp not working: Provider problems

If all the above tips do not help, it is likely that it is a major malfunction with the provider. You can find out, for example, via malfunction websites such as downdetector.com. Users can report on the site if they have problems with an application. On Twitter, there is also the hashtag #WhatsAppdown, which may tell you if WhatsApp is not only not working for you.

Contact WhatsApp support

If you have long-term problems using WhatsApp, you can contact support directly via the app. To do so, go to “Settings” in the app, select the “Help” item and click on “Contact us”. In the following window, enter your message.

In the settings of WhatsApp you will find a help section.In the help section, you can contact WhatsApp support.Compose a message with your WhatsApp problem and get help from support.

If the app won’t open, you can also send a message to support via the WhatsApp website. Phone support is not provided.

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7 Fixes and If There's an Outage

  • If WhatsApp is not working for you, there are a handful of common solutions to this problem.
  • Check if there's a WhatsApp outage first and make sure you have an internet connection. 
  • WhatsApp reserves the right to delete your account if you haven't logged in over the last 120 days. 

WhatsApp is an essential communication tool for a lot of people — it's the single most popular texting app in the world. So if it's not working for you, that can be frustrating. It's not always obvious what the problem is, so you might need to try several troubleshooting steps to narrow down the issue.

With that in mind, here are the most common ways to fix WhatsApp when it's not working on your phone. 

WhatsApp might have deleted your account

If you regularly use your WhatsApp account, this is probably not an issue for you, but if you haven't opened WhatsApp in a while, it's worth pointing out that the service reserves the right to delete your account after 120 days of inactivity. If your account has been deleted, you need to create a new one. 

Make sure you have a solid wireless connection

You may have trouble connecting to and using WhatsApp if your phone's wireless connection isn't working properly. Make sure you see a WiFi or cellular signal in the status at the top of the phone's display, and if in doubt, you might try using another app that accesses the internet to make sure your connection isn't what's causing a problem.

Sometimes, toggling your internet off and back on again can solve a connectivity issue — swipe down from the top right of the screen to see the Control Center on your iPhone or Quick Settings on Android and then tap the Airplane mode icon. Wait a moment and tap it again to turn your wireless back on.  

You can solve connectivity issues by turning Airplane mode on and then off again. Dave Johnson

Restart WhatsApp

If the WhatsApp app is misbehaving, then you can often fix the problem by closing the app and then restarting it. Here is how to close an app on Android and close an app on iOS. After closing WhatsApp, restart it and see if the problem is fixed.

Check to see if WhatsApp is down

WhatsApp is generally a reliable service and you rarely need to worry about it being offline. Occasionally, though, every online service has an outage. Want to see if the problem is with WhatsApp, not you? Open the WhatsApp status page at Downdetector, which will tell you if there is a current service outage. You can also search for "is WhatsApp down" in your browser.

Check Downdector to see if WhatsApp is offline. Dave Johnson

Restart your phone

Similar to restarting the WhatsApp app, you can also restart your iPhone or Android device to see if that flushes out the problem. You can turn off most Android devices by pressing and holding the power button for several seconds — or pull the control center down from the top of the screen and find the power icon. 

Make sure WhatsApp is up to date

It's a good idea to make sure your phone automatically keeps all your apps up to date. But if you haven't updated WhatsApp in a while, it's possible that your version is suffering from some sort of bug or incompatibility that's causing it to not work properly. Here's how to update WhatsApp manually on Android, and if you have an iPhone, the process is similar:

1. Start the App Store app.

2. Tap the Search icon at the bottom right and search for "WhatsApp."

3. If the app has an update available, the button will say Update — tap it. Otherwise, it'll say Open, and that indicates you are already up to date. 

Clear your cache

Finally, it's possible that there might be some corrupted data in the WhatsApp cache that is preventing the app from working properly, so you should clear the cache and see if that solves your problem. If you are using WhatsApp on an iPhone, there's no way to simply clear the cache. Instead, you need to uninstall the app and then reinstall it from the App Store. If you have an Android device, you can clear the cache without uninstalling WhatsApp:

1. Start the Settings app and tap Apps.

2. If necessary, tap See all apps and then tap WhatsApp.

3. Tap Storage & cache. 

Clear the cache on your Android to remove any corrupted data. Dave Johnson

4. Tap Clear cache.  

Restart the app. If the problem persists, follow the same steps and instead tap Clear storage. Note that clearing the app's storage will delete your login information and all other saved data from the app.

Dave Johnson

Freelance Writer

Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.

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10 useful tips for every WhatsApp user

April 30, 2020 Android iOS

With their help you will be able to use the messenger to the maximum.

WhatsApp is one of the most popular instant messengers, with the help of which millions of people around the world communicate. However, many users still do not know all the features of the service. And among the latter, by the way, there are very useful ones. Let's talk about those.

1. Set the visibility of personal data

Go to "Settings" → "Account" → "Privacy". Here you can set the visibility of personal data: profile photo, status and information about the last visit. If you want this information to be hidden from everyone, just select the "No one" option.

For iOS, identical settings are found in the "Privacy" item in the account settings.

2. Format messages

Not everyone knows that text in messages can be bolded, written in italics or strikethrough. To do this, you need to put a certain symbol before the word and after it. nine0003

Bold is an asterisk, italic is an underscore, and strikethrough is a tilde. For example: *word*, _word_, ~word~.

3. Reply to a specific message

With active correspondence, the ability to reply to the desired message helps to avoid confusion and misunderstanding. In WhatsApp, this feature is implemented especially conveniently.

All you have to do is swipe on a chat message from left to right and it will attach to your next message, indicating exactly what you replied to. nine0003

Also, to do this, you can simply hold down the message and click on the arrow that appears in the top menu.

4. Add messages to your favorites

Adding a message to your favorites allows you to quickly return to it without using the chat search. This is useful when you need to save some coordinates, a shopping list, a task, and so on.

To add, you just need to hold down any message in the conversation and select the button with the image of an asterisk. It will immediately be added to a special menu, which can be accessed on Android through three dots in the upper right corner, and on iOS through the WhatsApp settings. nine0003

5. Use broadcast messages

General mailing is especially useful when you need to share something with a large number of users without grouping them together. The function is available in the menu by pressing the three dots in the upper right corner. The message will be sent to everyone you mark in your contact list. Their answers will be visible only to you.

6. Check when a message was delivered and read

Not everyone knows that in WhatsApp you can find out the specific time when a person received a message and when he read it. To do this, hold down the desired message in the chat, click on the three dots in the upper right corner and select "Info". On iOS, after pinching, select "Data" from the menu. nine0003

This feature is very useful when you can't reach a person and you don't even know if they received your message. Note, however, that this only works if the user has not disabled "Read Receipt" in their privacy settings.

7. Set up individual notifications

Unlike many other messengers, WhatsApp allows you to set up notifications about new messages and calls for each contact or group individually. This allows, for example, not only to turn off the sound signal for messages from a certain person, but also to select some kind of melody specifically for him. nine0003

With this option, you can find out exactly who wrote to you without even looking at the smartphone display. To configure, you need to open the contact or group menu and go to the "Individual notifications" item. There, by checking the box next to "Use", you need to edit the necessary items.

8. Disable automatic media downloads

Disabling this feature is especially useful when roaming, as your mobile operator may charge you a significant fee for downloading data. nine0003

Go to Settings → Data & Storage → Media Startup. You will find three options: "Mobile network", "Wi-Fi" and "Roaming". In each of these items, uncheck the boxes next to "Images", "Audio" and "Video".

9. Change your mobile number without data loss

If you have a new SIM card, this does not mean that you need to create another WhatsApp account. Everything is much easier. Go to "Settings" → "Account" → "Change number". Confirm your old number, enter your new one, and you're done. nine0003

This will quickly transfer all your groups, settings and account information.

10. Password protect WhatsApp

Some things are not meant for prying eyes. In particular, your correspondence in WhatsApp. And if you know that any of your friends or family members like to rummage through other people's messages, then the best solution is to protect WhatsApp with a password. For example, through the ChatLock application.

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Whatsapp temporarily unavailable? Here are effective fixes!

If you receive the message "WhatsApp is temporarily unavailable", there are many reasons for this. For example, you haven't connected your device to the Internet, or your app isn't working properly. You can fix the problem manually. or contact support. If you need a quick solution, you can read our blog because here we have mentioned how to fix this problem on iPhone and Android. nine0003

  • Part 1: Whatsapp temporarily unavailable means
  • Part 2: [For Android] How to fix WhatsApp temporarily unavailable?
  • Part 3: [For iPhone] How to fix WhatsApp temporarily unavailable?
  • Helpful Tips: How to Transfer WhatsApp to a New Phone?

Part 1: Whatsapp

temporarily unavailable means

"I tried to change my WhatsApp number, but during the process it showed the following error: WhatsApp is temporarily unavailable, please try again in 5 minutes." I deleted the app and my old account in order to change the number, but after a few minutes I got this error again. What is the solution to this problem? nine0003

The above problem may be due to a weak network connection or because your WhatsApp is not working properly. In some cases, this may also be due to cache issues. However, don't worry, because we have mentioned different ways for both iPhone and Android, so you can fix this problem in a few seconds.

Part 2: [For Android] How to fix WhatsApp temporarily unavailable?

Here are five different ways you can try to fix the WhatsApp issue. Let's discuss them one by one. nine0003

Method one: Change the network access point name

Is your WhatsApp temporarily unavailable? Then changing the network access point would be the right idea. Follow the steps below to complete this process.

If this does not resolve the error, try the second method.

Method 2: Disable and enable Airplane mode on Android

Method 3. Clear WhatsApp cache

WhatsApp is temporarily unavailable; please try again in 1 hour. If you are getting this error even after changing your network access point and disabling Airplane mode, we recommend that you clear your cache. It's pretty simple; to do this, follow these steps. nine0003

  • Go to your device's home page and select "Settings". Click on Apps and scroll down a bit to find your WhatsApp.
  • Open the app and look for the Storage option. You will find "Clear Cache".
  • Now clear all cache and reboot your device.

If WhatsApp still does not work, follow the fourth method.

Method 4: Update your WhatsApp to the latest version

To update your WhatsApp, visit the Play Store. From there, click "My apps & games". After that, click the "Update" button. Your updates will be ready in a few seconds. Once the process is complete, check if WhatsApp unavailable issue is resolved. nine0003

Method 5: Reinstall WhatsApp again

If the methods above didn't work for you, but you're still getting the "WhatsApp is temporarily unavailable" error, the last option is to reinstall your WhatsApp. And for that, first delete your old WhatsApp and then visit the Play Store again. From there, download the WhatsApp app, fill in all the profile details and check if your issue is resolved.

These were the methods you can use to solve the WhatsApp problem on Android. However, if you want to fix this issue on your iPhone, below are the methods you can try. nine0003

Part 3: [For iPhone] How to fix WhatsApp temporarily unavailable?

Method one: Check if cellular data is working

If you are getting the same error on WhatsApp, try method 2.

Method 2: Disable and enable Wi-Fi on your iPhone

You can easily disable and enable Wi-Fi in the settings. Below are the complete steps you can follow.

  • Tap Settings and select Wi-Fi.
  • Disable the option, make sure the switch is not green. nine0074
  • To make sure Wi-Fi is turned off, you'll see a slash to indicate that you've turned it off.
  • Now enable it and restart the application to see if it works or not.

Method 3: Disable and enable Airplane Mode on iPhone

WhatsApp is temporarily unavailable for 5 minutes; what should I do? You can disable and enable Airplane Mode to fix this issue. Go to settings and select the ON/OFF option. Thus, Airplane Mode will be disabled. If this method didn't work for you, don't worry because we have two other ways for you. nine0003

Method 4: Reset network settings

Here's how you can reset network settings on your iPhone.

Method 5: Remove WhatsApp and reinstall

If nothing worked out for you, we recommend that you install the application again. And you can easily do that by visiting the App Store. After installing the app, try again and see if the WhatsApp temporarily unavailable error is gone.

Helpful Tips: How to Transfer WhatsApp to a New Phone? nine0009

If you have WhatsApp on Android and want to transfer it to iPhone, we recommend using Tenorshare iCareFone Transfer. This is a great tool because it allows you to transfer data from one device to another. Moreover, you can backup, restore and even export chats, media files, history and more. It has a user-friendly interface and transfers data without any restrictions. If you want to transfer WhatsApp to a new phone, please follow the steps below. nine0003