How to log back into instagram
IG account recovery. When forgot the phone number, email, or username
It happens you need IG account recovery, because you can’t log in. You may have forgotten the password, been hacked, changed the phone number, or your account was disabled for violating the community guidelines, or you deleted it yourself. So now you want to get the account back. In the article, we will look at each case and tell how to recover your Instagram account.
If you lost your password, you can get your IG account back in 90% cases. There are several ways. First of all, tap "Get help logging in", or "Forgot password" if you use the desktop version.
Log in using your Facebook account. You should use your FB account data. From the logging in page tap Log in with Facebook. You’ll be sent to the authorization page. Tap Continue as Username to get into the account.
It works only if your Instagram and Facebook accounts are connected. And only if you remember your FB data or you are logged in on the platform. Otherwise, when you forget your FB login and password, you need another method.
You can use either the account’s login, email, or your phone number connected to the account. Don’t try to use those that are not connected with your account, it won’t work. Type it and then tap Next to get the code, or "Send Login Link" if using a computer.
When you retrieve your account from a phone, you are sent a code. You choose whether to get it by mail or in SMS. Using a computer to get the IG account back, you are sent a link to email, or a code in SMS. After resetting the old password by the link or code, you should think up a new one.
The letter or SMS usually come through immediately. Rarely are they delayed. If you typed the correct email, but there is no letter, check the spam folder. If there is no letter in any folder, wait for some time, repeat in half an hour.
Here is how the letter with the link or code looks like.
You might have several of your accounts with the same email address or mobile number. Then, in the Instagram app, you’ll be offered to choose what account to log into. In a browser, you get into the first created with them account.
In the Instagram app, you get right into the account. You can change the password in the settings, if you want. In a browser, you must create a new password to continue.
If the page is hacked, the bad people probably have already changed the main account data — the number and email. Then, you receive a letter about that. IG account recovery described above won’t work, approach the support team.
If there is no such letter, the connected email address probably hasn't been changed yet, which means you may try to get your Instagram account back by requesting the letter or SMS using the method above.
Contact the support and describe your problem. We wrote how to contact Instagram customer service here. In the section Can’t Log in, choose I think my Instagram account has been hacked, there you can find detailed directions.
The support team will ask you to send a video to make sure it’s you. You may also be asked about the mail or phone you used when signed up.
If you have a commercial account, the confirmation will need more serious proof, like your company chapter. If you have a commercial account, but it is not switched to a Professional, retrieve it as a Personal.
If your account was not only hacked, but also deactivated, use this form for IG account recovery.
The support may reply in a few days, or may be months, and also may not reply at all. It depends on the load the staff has and on your account. For example, whether the community guidelines violations have ever been noticed in it. You can repeat the requests after some days. They are processed by real people. So some workers may respond quicker.
Assume, you can’t get into your email, or you forget what email address you used for signing up on Instagram. For example, you bought a new mobile or laptop and didn’t save the data. And you changed the mobile number, but the page is connected with the old one, and you don’t have access to it. What should you do?
Recover the account using the phone number. You get the link to get back into your IG account, if you use a browser. You get a login code to get back, if you use the app.
Make sure the email linked to your account is right. Add only the address of the email you have access to. This will help to recover your Instagram account in the future and prevent being hacked. Read how you can change it, you can do it either from your mobile phone or from a computer.
Recover your account by email. If you know what email your account is connected with, but can’t get into it, try to recover the access to your mail. It’s nor difficult. On most mail platforms, you usually need to use a backup email address or mobile number.
When you get into the email, use it to recover your account.
Recover Insta account using your username. Tap "Get help logging in" or "Forgot password?" button on the sign-in page and insert your username. The letter with the link or code will be sent to your email. Instagram will partly show the address, so you can remember it.
If you use Gmail, the letters may get into the Promotions or Social folders, not the Inbox.
Look for the username in other social media. You might use the same on Instagram. Ask your friends, after all.
If you can’t find it, reach the customer service, say your page has been hacked. Use the directions above.
You can also get a new account, sometimes it’s easier than to struggle to deal with the Help Center.
How to recover after being banned? It depends on the type of ban — temporarily blocked or disabled Instagram account. The social media usually notifies about banning an account.
Temporary ban is for small violations. The limits are not strict, for example, a user may be prohibited to subscribe to other profiles. Such restrictions usually last from several hours to several days. There is nothing you should do, just wait.
If your case is disabled Instagram account, you barely can help it. You can try using the appeal form, if you are sure it’s a mistake. But it's easier to make a new account.
Sometimes people delete their Instagram accounts on emotions and then think how to get them back. If a profile was deleted completely, there is no way back. Praying the customer service team won’t help, because you voluntarily get rid of your page.
That’s why when you think about deleting your Instagram account you better Temporarily disable it in the Edit Profile settings from a browser. We wrote the instructions here.
All you need to get your disabled Instagram account is to log in. It will be automatically retrieved.
Ok, now you know how to get your Instagram account back, but the process may take a while. And in the matter of sales, shutting down even for a day may cause a big money loss. That's why you need to tell users about the recovery.
Explain the situation in your other social profiles. Most of the users do not stick to just one platform. If they can't reach thought to you on Instagram, they will try to do this on Facebook or other social networks.
Make sure they will find the information that you are recovering your Instagram account and can't post or answer there right now.
Link in bio pages are a great help during the time of Instagram account recovery. Create one on Taplink and add it in your bio on socials. The thing is that you can edit this page independently of whether you have access to your social accounts or not because you edit it on Taplink.
Users worried about you being radio silent on the platform will be looking for ways to find the answers. And they will definitely tap the link in your bio just to check. They will get to your link in bio page and see you are safe and sound and still sell.
This is how such pages can look:
In most cases, IG account recovery is possible. The exceptions are a strict ban and deliberate deleting the page. To avoid described problems, follow the recommendations:
- Save your account data on a separate host. Thus, you’ll find it when needed.
- Connect a phone number and Facebook page to your Instagram account.
- Use two-factor authentication.
- If you have a commercial account, post a couple of your own photos. It will make IG account recovery faster, if it’s hacked.
- Don’t violate the community guidelines. Keep your photos and videos saved on a computer or a virtual drive. You can post them again if hackers delete all the content from the account, or you have to create an account again.
- Don’t log in from others’ devices.
- Keep in touch with your Instagram followers. Tell them you are recovering the account in other socials and on your link in bio page.
How to Log Into Instagram or Troubleshoot Your Login
- You can log into your Instagram account as long as you have your username, email address, or phone number associated with the account.
- If you lose or forget your password, you can request a password reset on the login page.
- If you want to log into Instagram using Facebook, you can connect the two accounts using the Settings menu on the mobile app.
If you have an Instagram account, you can log into it from any device — your phone, tablet or a browser on your computer. All you need are your login credentials, such as your Instagram username or the phone number or email address associated with the account, along with your password. It's also possible to log in via Facebook, if you've connected the accounts. Here's what you need to log in on any device.
How to log into Instagram on a mobile device
Logging into your Instagram account on a smartphone or tablet is the same regardless of whether you are using the Instagram app on an iOS or Android device. In general, Instagram allows you to log in using your Instagram username or the phone number or email address associated with the account — so enter any one of those three items. After that, enter your password and tap Log In.
You need your Instagram username, email or phone number to log in. Dave JohnsonHow to log into Instagram on a computer
It doesn't matter whether you're logging into Instagram on a Mac or PC — the process is the same. Open Instagram.com in a web browser and then enter your Instagram username or the phone number or email address associated with the account. After that, enter your password and tap Log In.
You can log into Instagram in a web browser on your PC or Mac. Dave JohnsonHow to log into Instagram using Facebook
If you link your Instagram account with Facebook, not only can you easily share your Instagram posts on Facebook, but you can use your Facebook credentials as an easy way to log into Instagram as well.
To link your Facebook and Instagram accounts, open the Instagram app on your mobile device, tap the three-bar menu and tap Settings. In the Account section, go to Sharing to Other Apps and connect Instagram to your Facebook account.
Connect your Facebook account with Instagram if you want to be able to log in without remembering your Instagram credentials. Dave JohnsonAfter you connect these two accounts, you can log into Instagram using Facebook — on the login page, you can click Log in with Facebook.
What to do if you can't log into Instagram
If you've lost or forgotten the password, you may need to reset it. The process is essentially the same no matter if you have an iPhone, Android device or you're using a web browser on a computer:
1. On the login screen, under the username and password fields, tap Get help logging in (if you're using an Android phone) or Forgot password? (on iOS or a browser).
2. Enter your email address, phone number or username and tap Next (if you are using Android) or Send Login Link (in a web browser). If you're on an iPhone, choose which tab you want to use — Username or Phone — and enter the credential associated with your account, then tap Next.
3. You'll get a message with instructions to reset your password.
It's also possible you might not remember the username or other information associated with your account, or you might be entering it wrong. Here are some things to try:
- Make sure you are spelling the username or email address correctly.
- Don't include an @ symbol when entering a username.
- Ask someone else who can see your profile page to take a screenshot or write down the username for you.
Dave Johnson
Freelance Writer
Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.
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How to restore instagram: simple instructions
If you deleted your instagram or your account was hacked, you can return it. The editors of MC.today tell you how to restore Instagram and when you have to do it.
5 most common reasons why a page is restored
Here are five cases when you have to restore your Instagram profile.
Temporary blocking
If a user has violated the rules for using Instagram, then his page can be temporarily blocked. Access to the page is restricted when a person publishes prohibited content, spam (makes a mass mailing of promotional messages. - Note ed.) , violates copyright and so on. Another page is blocked when a person exhausts the limit of actions - the number of likes, subscriptions and comments.
One action can be blocked, for example, the ability to like or comment. And they can prohibit the use of the entire page. This will be announced in the notification.
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To find out what the restrictions are for, go to the Instagram settings on your phone. Select "Help" and then "Support Requests". nine0003
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Select the Violations section. There you can see publications that violate the guidelines of the social network.
Temporary blocking lasts from a few hours to three weeks.
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If you got banned
A ban is also imposed for violations of the rules for using the social network, but after it it is not always possible to recover. If the user constantly violates the rules, then the page is blocked forever. It can also be affected by complaints from other users.
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If the profile owner proves that the hacker did the prohibited actions, then the page can be restored.
When they forgot their password or email
78% of users forget their passwords after 90 days. In this case, Instagram has a button "Forgot password" or "Help with logging in". Along with passwords, users forget what email they used during registration.
If you still have access to Instagram, then go to settings, select the "Security" section and change your password. An email will be sent to you to change your password. This way you will find the correct address.
You can restore access through your Facebook profile, if it is linked to an Instagram page. Next, we will tell you in more detail how to do this. nine0003
If you have lost access or forgotten your email password, please contact the technical support of the mail service. When the Instagram and Facebook profiles are not connected, and there is no access to mail or a phone number, then the page cannot be restored.
Other problems with instagram login can be found here.
If you have been hacked
Your Instagram page can be hacked by ill-wishers or scammers. Accounts are stolen in order to: carry out financial fraud, steal personal data, view correspondence, send mailings and spam. nine0003
If the owner noticed that his page was hacked, then he needs to immediately change the password or contact the technical support of the site. If the moderators of the social network notice this, then they will change all the data. More such pages can be blocked.
If the page was deleted
An Instagram page can be deleted temporarily or permanently. In the first case, the profile becomes inaccessible to all users. But you can return it at any time. And an account that has been permanently deleted cannot be restored. Technical support and other methods will not help. You will have to create a new page. nine0003
How to restore the page through the phone and computer
Phone
Through the login page
1. Log in to the application from your phone and enter your username and password.
2. If you don't remember your password, click the Forgot Password or Login Help button. If you have the data, then go directly to step 6.
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3. Enter your username, email, or phone number. Click next. nine0003
4. A password reset link will be sent to the specified address or contact. Follow it.
5. Update the password.
6. You will be prompted to restore your account. Press the confirmation button.
Through Facebook
If you don't remember your password, you can recover your account through Facebook.
1. Log in to the application from your phone and click on the "log in with Facebook" button.
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2. If Facebook asks, enter your login information. nine0003
3. You will receive a link to reset your password by email. Follow it.
4. Reset your password and create a new one.
Important! You can use this method if your Instagram and Facebook profiles are linked.
Computer
1. Log in to the Instagram website using a computer browser and enter your username and password. If you have data, then immediately go to step 6.
2. If you don't remember your password, click the Forgot password button.
3. Enter your username, email, or phone.
4. You will receive a password reset link by email or phone. Follow it.
5. Reset your password and create a new one.
6. You will be prompted to restore your account. Press the confirmation button.
How to recover an account that was hacked and the login information was changed
If your page has been hacked, try to regain access using the "Forgot password" or "Help with login" button. Follow the same path when you recover your password. If you gain access to the page, then immediately change the password.
If you have not received access, you can go the other way:
1. Go to Instagram on your phone and click the "Forgot password" or "Help with login" button.
2. Enter your username, email or phone number and click on the Need More Help button. On the next page, click next. nine0003
4. Follow the instructions on the screen. Enter your personal information and other email.
5. An email will be sent to the post office asking you to verify your identity. They may ask:
- to be photographed with a passport;
- take a photo with the security code;
- give information about the phone model from which you previously logged into your account;
- specify the email of the hacked account;
- send photos that were posted in the account. nine0170
Important! If there were your personal photos in the account, where your face is clearly visible, then the page recovery will be without problems.
Restoring a hacked page can be difficult: technical support does not always respond quickly, sometimes the answer comes after a few weeks.
How to recover your account if it has been banned
If your account has been banned, you will be notified by email. The letter writes the reason for the blocking and the number of the error. For a reason, it will become clear how you can restore Instagram. nine0003
For example, if the account was banned for copyright infringement, then the email will include the contact details of the content author. You can contact him. If you manage to agree with the author, then ask him to report this in support of Instagram. He needs to send a letter with the error number and his consent.
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Sometimes, in a letter, Instagram support immediately makes it clear that it will not work to restore the account.
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If at the end of the letter there is a link "let us know", then the page can be restored. Follow this link. There you will find detailed information about the bathhouse and instructions for unlocking it. nine0003
Some users find a way out even in this situation: they pretend that the page has been hacked, and all prohibited actions were done by hackers. So you can go through the path of recovering a hacked page, which we described above, and return your account.
9 tips to protect your Instagram page from being hacked
Here are nine rules to prevent your account from being hacked and data stolen:
- Synchronize Instagram with Facebook . Link your email and phone number to your profile. Use an empty SIM card and mail that is not linked anywhere else. They are not hacked, as they are practically inactive. nine0170
- Create a strong password for each account separately. This will reduce the chances that scammers will gain access to your profile if the page is hacked on another site. Write down the password so you don't forget.
- Save photos and videos you share on Instagram to your phone, computer or cloud. This way you can prove that the page is yours.
- Post at least twice a year personal photos that clearly show your face. nine0126 So the identity of the owner is confirmed faster.
- Post only your own content. If you decide to use someone else's, then coordinate it with the author. Screenshot the message with consent, mark it on the publication.
- Do not install suspicious applications on your phone. Such applications may request access to a social network. Fraudsters often use this to gain access to data. Read the service description and reviews.
- Do not access your profile from third-party gadgets. nine0126 They may contain dangerous virus files and applications.
- Update the software version in time and check your smartphone for viruses.
- Find out other rules for using instagram so as not to violate them.
2 ways + guide to action
Working on an Instagram profile is a lot of work, a lot of time and money spent. An account can be a channel for promoting a business or connecting with customers, a way to sell, earn money from advertising, etc. And how sad it is when all the efforts made fly off in an instant - at the behest of the administration, or by their own decision. In the article I will talk about ways to restore an account on Instagram in all cases. nine0003
If you deleted it yourself
There are two ways to get rid of your Instagram profile on your own: temporarily disable or delete the page permanently.
Important. You can restore your account only in the browser version from a mobile or computer, you will not do this in the application.
If you slashed and deleted your profile permanently, you have 30 days to change your mind. Otherwise, everything that you have on Instagram will disappear forever without the possibility of recovery. In our other article, we have already talked in detail about ways to delete an account on Instagram and all the details related to this. To return the page within a month, simply log in with your profile name and password. You will see a window, select "Save account". nine0003
In the event of a temporary shutdown, there are no restrictions on the days for recovery. Just log in with your Instagram username and password.
If blocked by the administration
When you violate the rules of the social network (sometimes without knowing it), the profile can be blocked or deleted altogether.
In the first case, the administration will simply restrict some actions for you, for example, you will not be able to like posts or run targeted ads on Instagram - this will be displayed in notifications (“heart” tab). nine0003
How to avoid this? Read the rules in the "Help Center" and do not break them :). But, since you are here, it means they have already been violated and the profile is blocked.
1. Through Instagram support
So, you go to Instagram and see a notification that your profile has been blocked. For starters, don't panic. Often profiles are blocked by mistake. So do nothing for a day and wait. After a day, try logging in with your username and password.
Important. Don't be fooled by offers to help you unlock your account. This can only be done in transparent ways through official sources. nine0284
If it doesn't come out, then the account is really blocked. You will see such a window, and by clicking in more detail - approximately what you were "punished" for.
Interesting. Do you want to sell on Instagram to 5 new customers daily? Then we recommend that you use mass subscriptions and likes, which are considered the most profitable way to attract subscribers and buyers. The main assistant for mass actions is Instaplus.pro. Click and test the service -> Instaplus.pro ("INSCALE" 20% discount). nine0003
Step 1. Completing the form
Reasons can be described in specific or water-general terms. But the essence does not change, you are blocked, so click "report this" - this is the first form that you can send to unblock.
Depending on the question, check the boxes and fill in your details. Choose the email that is listed in your Instagram account - it will receive a plan of what you need to do to unlock further.
Below you will be asked to upload an identity document - be sure to do so. Also, take your passport, unfold it so the data is clearly visible, put it next to your face and take a photo. Download it too, just in case. nine0003
And everything seems to be great, easy and simple. But, I'll upset you now. It may be that they will answer you not from the first time, but, for example, from the fifth. If after submitting the form nothing happens in the mail, send it again, change the mail when filling out. Yes, you’ll have to freak out, he’s such a confused Instagram, but don’t give up.
Step 2. Photo with data
When the cherished letter arrives in the mail, you will be asked to take a picture with your data on a piece of paper, namely, with the sent code, first and last name and the name of the profile on Instagram. nine0003
Also, whenever possible, when submitting the form, attach an accompanying letter with the text in Russian and English with the deepest request to consider your application. Even if you are furious, write politely, treat with respect. For example, YouTuber Maxim Bondarenko in his video recommends using the following text:
Submit all forms, fill out forms until you receive some response from the administration. Be patient, unlocking may take more than 30 days, but you must admit that in order to return a full-fledged profile, you can wait. nine0003
2. Via Facebook support chat
I'll leave you a link to the page with it, but it's not a fact that you'll get the "Start Chat with Technical Support" button, and it's completely unclear why. Somewhere there is information that the button appears only if you are generous with advertising, or you simply launch it through Facebook. It looks like this:
So, if you do not have this button, you need to find the person who has it. Yes, you will have to freeze. But this method of recovery is much faster and the probability of a result is many times higher. nine0003
As an advertisement
After clicking on the button you will be taken to the menu (screen below). In accordance with the problem, you need to select a section - in this case, account protection and security policy.
Further, the social network will again offer you help sections, but the same button will appear at the bottom. After filling out a standard form, you will be taken to a chat with a support representative. Just do not expect that they will really answer you in 3 minutes, as it is written.
And to make it easier to unlock...
How to restore an Instagram account after deletion, she told, and now I will tell you about the moments with which there will be no problems with unlocking.
- Real photos
Put a photo on the avatar so that when checking it is clear that the owner is a real user. Look through the feed of your instagram account, note that your face should also flicker there.
- Linking mail and phone number
Be sure to link your real email and number to your Instagram account. It is desirable that the same mail be linked to your Facebook account. To bind the address and number, go to Settings-> Account-> Personal information. You will then receive a confirmation email to your inbox/phone. nine0003
- First and last name
In the name of the instagram account and profile name. I think everything is clear here, it will just be easier for the administration to understand by such a name that the account belongs to you.
If your account was hacked
If you have a problem with logging in, first check if your account is found in the search at all in order to exclude the possibility of blocking it by the administration. If the profile is disabled - you are higher.
Important. Carefully check the address from which the letter comes, for example, about some problems with the account. It can only be similar to the Instagram helpdesk. Fraudsters use such letters with links, you click, find yourself on a fake page of the social network and, one might say, voluntarily leak your data to hackers. nine0284
1. If there are no problems with logging in
You are sitting in your profile and noticed some changes in your account - publications that you did not upload, deleted correspondence, etc., this means that someone is in your profile hosts. In this case, immediately change the password and reset the data to enter the linked mail and Facebook.
2. If the data has already been changed by crackers
Reset your password, changed two-factor authentication, changed the profile name, etc. When logging in, enter your new username and old password from the page. nine0003
Next, if you are asked for a two-factor authentication code (which you do not have), go down below and select the “Try another method” -> “Get help” button. After that, as in other methods, you need to fill out a form.
Specify the email address that was linked to the hacked account, check "Personal account with photos that have me." Below you need to insert your letter to the support service, preferably in English. Describe the situation in it, BUT, do not write that you were hacked. Just let them know that you can’t access your profile, indicate when you last logged in, where from, the attached phone number and mail. nine0003
After sending the request, you need to wait for an email, where you will be asked to take a photo with a code and information (I already talked about this in the blocking section). If everything is done correctly and the stars converge at this moment, you will be sent instructions to restore your account.
Life hack. To prevent your account from being blocked, we recommend cleaning it from unwanted activity and bots. To do this, you can use a special service -> Instahero.pro
BRIEFLY ABOUT THE MAIN
The key to account recovery is patience. Understand that you are not the only one who writes to the support service with such requests.
Whether an Instagram account will be restored depends on many factors. Show in your letters, when chatting, that your Instagram account plays a really important role in your life, but don't be unfounded, back it up with facts, for example, advertising costs.
You should also contact the support service if your data has already been changed by hackers and it is impossible to recover your password via mail.