How to add in viber
How to Add Contacts on Viber
Viber integrates with your phone’s contacts to automatically add them to your Viber contacts. This article will teach you different ways to add a Viber and a non-Viber account.
It’s easy to determine if someone from your contacts has already a Viber account. Open your Viber app and check your contact list. The Viber logo will be seen on the right side of the person’s name if it’s registered to Viber. You can send them messages and media files using the application. For those contacts who don’t have a Viber yet, you can invite them. But for your new contacts, you can add them straight to your Viber app.
How to Add Contacts on Viber
Follow the steps below to add contacts to your Viber account:
1. On your Home screen, open your Viber app.
2. Tap the More button on the bottom part.
3. Look for the Add Contact tab. Tap it to continue.
4. On the upper area or your screen, type in the contact number of the person you wish to add.
5. Tap the Done button when you’re done putting the phone number. Make sure you entered the correct digits.
6. If your contact doesn’t have a Viber yet, you are prompted with the below message. You can tap the Invite button to send a request to the person. This action will invite your contact to join Viber. Let’s skip that for now and tap the Cancel button to proceed.
7. Edit the name of your contact.
8. After typing in your contact’s name, tap the Save button.
When adding a new contact who is already a Viber user, you’ll be skipping the sixth and seventh steps. The app will retrieve the data regarding the phone number you entered and automatically uses the contact’s name as registered on your phone. All you have to do is tap the Save button to save the contacts to Viber.
Frequently Asked Questions
Q: Will the added contact be included in my phone’s contact as well?
A: Yes, if you synced your contacts to your Viber app.
Most of the users do this. Once synced, whatever you add or delete in your Viber account will apply to your phone’s contact list. On the other hand, contacts added in your phone will also be in your Viber.
Q: Are there other ways to add a new contact?
A: The above tutorial teaches you how to add a contact thru your More screen. Aside from that, you can also do it in your Contacts screen. But if you want a quick and smart way, you can use the QR scanner feature. This method is only applicable if you’re with the person you want to add who’s also an active Viber user. To do that tap the QR Scanner option instead of entering the phone number. Make sure to allow the app to access your camera because Viber will use it as the scanner. Also, ask your friend to show his QR code to begin scanning. Place his QR code on the box in the middle of your screen. Then, follow the given instructions to save the contact.
Q: Will these methods also apply to an Android user?
A: Though this article uses an iOS device, you can also use this on your Android smartphone.
There’s only a very minimal difference like the use of + button for IOS and a person icon with a plus button for Android. Also, an Android user will tap a checkmark to save the contact while iOS uses the Save button. However, all in all, the steps should be similar.
Adding a new contact on Viber is intuitive and easy. The app also notifies you when one of the contacts of your phone registers with the app so you can add them on Viber.
You just learned how to add contacts on Viber. If you have questions about any of the steps above, let us know in the comments section.
Want to know more about using Viber? Check out these related Viber articles:
How to Start a Secret Chat on Viber
How to Stop Auto Download on Viber
How to Access Hidden Viber Chat
How to Change the Time Limit for Secret Chats on Viber
How to Hide Viber Chats
How to Mute Viber Chat Groups
How to Unhide Viber Chats for iPhone and Android
How to Create a Viber Campaign
Viber is a simple and fast messenger you can use for effective customer communication.
A Viber message has a convenient format that allows big text volumes, images and active links.
Important!
To send Viber messages, you need to register a sender name. Read how to add a sender name for Viber.
1. Create a Viber Message
1. Go to Messages > Messages, select Viber and click Create Viber.
Main Settings
2. Enter the message name. It’s used for search within the system. Users won’t see it.
3. Add tags. Tags are used to filter search results and set campaign frequency strategies. Select tags from the list or enter a new one and click Enter.
4. Select a sender. Users will see it as the sender of the message.
5. Add text. It can include:
- Up to 1,000 characters;
- Emoji and symbols;
- Clickable links;
- Clickable phone number;
- Personal details based on contact data you have.
6. Add an image, JPEG or PNG, up to 2 MB, any size.
We recommend using square images.
7. Add button text.
8. Add a link to the button.
Additional Settings
9. Enter text for a notification for iOS. It will be sent if the message is sent after its time to live expires (no longer supported by Viber).
10. Select subscription categories. Subscription categories help deliver content to the right users based on their preferences. To turn on subscription categories, please contact our support team. This option is free.
11. Set up time to live. TTL is the time during which the message is stored at our system before it expires. By default it’s 1 day but you can select other options.
12. UTM tags are enabled for Viber messages by default. You can disable the option and add UTM tags to the message URL manually.
13. Click Save and exit after you’re done creating the message.
Preview
You can preview the message display on Android and iOS by switching between versions.
Multilanguage
Multilanguage is an on-demand paid feature. It enables to create multilingual versions within one message template.
To create a multilingual Viber message, click the globe icon on top, specify the default language and add language versions.
When you add a language, you create a copy of the current version and not the default version. For example, your default language is English and the added version is Spanish and you’re currently editing it, a new version will be a copy of the Spanish version. This simplifies work with messages in similar languages.
You can switch between the versions, replace the default language and replace or delete added languages.
To activate Multilanguage or get a demo, please contact our support team.
Test
Click Test to send a test message to check its display.
2. Start a Campaign
1. Click Create campaign and select segments or contacts the message will be sent to.
Click Go to campaign.
2. In Scheduling, check the details and preview the message.
3. In Send options, select batching and schedule the campaign or start it immediately.
Triggered Messages
Viber messages can be sent as triggered messages meaning they will be sent in response to a user’s action or changes in their account, for example, a purchase or successful shipment.
Create a Workflow
1. Go to Automation > Workflows and click New workflow.
2. Enter the workflow name and optionally description. Optionally add tags.
3. Create a workflow with the required Viber block.
4. For the Viber block, in Message, select the Viber message to be sent.
5. Click Save.
Create a Trigger
You need to assign to the workflow the event that will trigger its launch.
1. To create an event, go to Automation > Event types and click Create new event.
2. Enter its name and key.
3. Select a category.
4. In Linked workflows, select the created workflow.
5. Specify start hours.
6. Enable Use event for contact segmentation if needed.
7. Click Add.
How to Send SMS to Contacts Who Don’t Use Viber
If you send a bulk campaign to all contacts with a phone number and don’t know who of them uses Viber, create a multichannel workflow and add an SMS block as a backup.
The workflow will include the following blocks:
- Start;
- Viber. In Message, select the corresponding Viber message;
- Timer.
We recommend setting the timer for not less than 30 minutes because the minimum time to live of the Viber messages is 30 minutes. After it, all contacts without Viber accounts get to Errors and will be sent SMS. The more time you specify in Timer, the more contacts with the Viber account will receive Viber messages.
Important!
If you set less than 30 minutes, the contact may receive both a Viber message and SMS.
- Delivered;
- SMS. In Message, select the corresponding Viber message;
- End.
Reports
To see reports on bulk and triggered Viber messages, go to Campaigns > Reports and select Viber.
To compare campaign performance, click Display and enable Highlight best and worst campaigns. The best results are highlighted green, and the worst results are highlighted red. The results are applied within one page.
To open a detailed report on the campaign, click it in the general list.
Click any statistics to view the corresponding contacts.
Click Export to export contacts to a new segment or as a CVS file.
How to add a new contact in Viber? Convenient instructions
In order to add a new contact , you must first go to the application itself and find the icon, which will show the silhouette of a gray man.
You need to tap on it and you will see the full list of contacts that is in the phone book. To add him to Viber, you can search in this most complete list of contacts by scrolling or using the magnifying glass icon. This symbol is in the lower left corner of the window. In the same way, you can add people by phone number that you didn’t have in your contacts before - just enter the desired phone number in the drop-down box. nine0007
All actions must be saved, because the system cannot always automatically remember the changes.
Instructions for adding a contact to Viber
We invite you to read the instructions for adding new contacts. First of all, you need to know that Viber has several contact viewing modes. For example, there is an option "Show all contacts" - it displays absolutely all the phone numbers that are in your phone book and there is no filtering by the presence or absence of the Viber application by the user. This option can be disabled by unchecking the box, and then you will only see friends in your contact list who have the application and whom you can contact for free right now.
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To add a new friend to Viber, you need to go to the menu and select the "Add contact" item. Even easier - add the desired number not to viber, but to your phone book. After a couple of seconds, the system will recognize that this person also has Viber installed and will automatically add him to the contact list inside the application. True, this only works if the added Viber is installed on the Android, Windows or iOS operating system.
Trouble adding contacts
Sometimes there can be problems when adding a contact, and below we will tell you how you can fix some of them. So, if you cannot find the contact you need, but he definitely has Viber, try the following:
- Open the mode “ Display only contacts from Viber ”;
- Pull the screen down - this will update the contact list;
- If all else fails, try deleting the user's phone number from the phone book and then adding it again.
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After adding a new user in the phone book, a purple icon appears next to his name - this means that the user uses Viber and can be called in two different ways.
If the problem is not solved, then find the item "default settings" in the menu and select it. Then restart your mobile and see if the problem is gone. In the worst case, you will have to reinstall Viber for iOS.
How to add a contact to viber on a computer, phone, tablet / 01.12.2022
Prostobank.ua talks about how to add a new friend's phone number to Viber on a smartphone. In addition, you will learn how to enter a new contact on a computer into Viber, how to find a person by name, surname, phone number in Viber.
Adding a new contact via Viber
There are several ways to add a viber contact. The first of them is directly through the Viber messenger. For this you need:
- Open viber
- Go to the "Calls" tab
- Click on the icon for adding a contact (in the upper right corner)
- Enter a phone number and click "Continue" or "Scan QR code" (to do this, you need to open the QR code of the subscriber you want to add on his phone and scan the code)
- Write subscriber's name
- Press "Finish" button
nine0002 After these steps, the Ukrainian or Russian phone number of the subscriber will be in the viber application and in the phone book.
Adding a new contact via telephone
After adding the phone number of a new contact to the phone book, it will automatically appear in the viber application. To add a new contact to the phone you need:
- Enter the phone book
- Press the phone number input button
- Press New Contact
- Enter the name and, if necessary, other reference information about the subscriber (company, position, etc.)
- Press Finish button
To search for a new contact in Viber, open the application and enter the contact name in the search bar (as recorded in the phone book) or in the Calls tab, search among contacts. If the subscriber does not have Viber installed, you will see the "Invite" button (after pressing the button, you will send a message with a link to install the Viber application). If the subscriber is already using the application, you can call, write messages to him.
