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Instagram Not Working? Here Are 14 Ways to Fix it

Instagram is the dominant photo-sharing platform on the Internet and has become the sole social media site used by people who prefer to express themselves with pictures rather than words. But what do you do when Instagram goes down? Here we show you the main reasons for Instagram not working and how you can fix it.

Content
  • 1. Restart Phone and Router
  • 2. Is Instagram Down?
  • 3. Update Instagram
  • 4. Clear App Data and Cache (Android)
  • 5. Offload Instagram App (iPhone)
  • 6. Uninstall and Reinstall Instagram
  • 7. Reinstall Older Version of Instagram (Android Only)
  • 8. Enable Permissions for Instagram
  • 9. Turn Off VPN
  • 10. Ensure Background Data Is Not Restricted (Android)
  • 11. Check Your Phone's Storage
  • 12. Log Out of Your Account
  • 13. Check Common Error Messages and Known Issues
  • 14. Try a Different Device or Tool
  • Frequently Asked Questions

1.

Restart Phone and Router

A good place to begin fixing issues with Instagram is to restart your device. Many times, this simple fix is enough to make things right again.

Also, make sure you have a stable Internet connection. If you’re using Instagram on Wi-Fi, restart the router as well.

2. Is Instagram Down?

Next, you must check if Instagram is down for everyone. A telltale sign of servers being down is if you get the “5xx” error or your Instagram feed doesn’t load.

You can use a third-party status checker such as Down Detector, Is It Down Right Now?, or Outage Report. Enter the Instagram URL and it’ll let you know if Instagram is down with messages like “Possible problems at Instagram” or “Problems at Instagram.”

Other places to check include Instagram’s Twitter handle for any company posts and updates or search for Instagram on Twitter.

If Instagram is experiencing outages globally, there’s nothing much you can do except wait for its team to fix the site.

3. Update Instagram

If the above solutions haven’t worked thus far, it could be that you have not updated the Instagram app to the latest version on your device. Newer versions usually contain security patches and bug fixes, besides new features.

To update the Instagram app on Android, open Google Play Store and search for Instagram. If you see an Update button next to Instagram, tap on it. Check out other methods to update apps on Android.

Similarly, on iOS, open App Store and find Instagram. Hit the Update button next to it.

Once you’ve finished updating the app, try running Instagram again.

4. Clear App Data and Cache (Android)

If a restart didn’t fix Instagram not working issue for you, try clearing the app data and cache.

  1. Open “Settings -> Apps.”
  1. Tap on the “See all apps” button.
  2. Scroll down and find Instagram from the list of populated apps.
  1. Depending on your Android device version, you may need to tap “Storage & cache” to access the “Clear data” and “Clear Cache” settings.
  2. Tap “Clear cache.” To clear the data, go through the same steps again, but this time, tap “Clear storage” instead.

5. Offload Instagram App (iPhone)

While you can clear an individual app’s cache and data on Android, you need to delete and reinstall the app on iPhone.

Luckily, there’s an “Offload” function on iPhone, which means that your Instagram data gets kept on the phone when you delete the app, so it restores it all when you reinstall Instagram. It’s essentially a roundabout way of clearing the cache.

To “offload” Instagram from your iPhone, go to “Settings -> General -> iPhone Storage.”

Scroll down until you find the Instagram app, tap it, then tap “Offload App.” Restart iPhone. Go to the App Store, find Instagram and install it again.

6. Uninstall and Reinstall Instagram

If the problem is caused by a bug, you can fix Instagram by uninstalling and reinstalling the Instagram app.

Reinstall Instagram on Android

  1. Open “Settings -> Apps. ”
  2. Tap the “See all apps” button.
  3. Find Instagram in the list of apps and tap on it.
  1. Simply tap on Uninstall.
  1. Then go back to Google Play Store and reinstall the latest version of Instagram. Sign in again and see if it works.

Reinstall Instagram on iPhone

  1. Open App Library on your iPhone and look for the Instagram app.
  2. Touch and hold the Instagram app icon. Tap on “Delete App.”

Another way to uninstall Instagram is to go to “Settings -> General -> iPhone Storage -> Instagram -> Delete App.”

  1. Once deleted, restart iPhone. Then, open App Store, search for Instagram and install it again.

7. Reinstall Older Version of Instagram (Android Only)

If you’ve noticed that your problems with Instagram have started since an app update, then you can try rolling the app back to a previous version. The best way to do this is through APK Mirror. Make sure to uninstall the Instagram app before you try the following steps.

  1. On your phone browser, go to APK Mirror, then using the search icon at the top right corner search for “instagram”.
  1. Tap “Apps” and then scroll down the list until you find “Instagram by Instagram”. Select it.
  1. Now, scroll through the available Instagram versions until you find a version dated before your last update (avoiding “alpha” or “beta” versions).
  2. Then, on the next page scroll down to the “Download” section and pick the correct variant for the Android version you’re on. Tap the download icon next to it,
  1. If you have to, grant permission for your browser to download apps from unknown sources, then browse to the download APK in your Downloads folder (accessed through the Files app), tap it, and allow it to install.

8. Enable Permissions for Instagram

Instagram requires many app permissions to work properly on your iOS or Android phone – Camera, Contacts, Microphone, Photos, and Storage, to name a few. If permissions for even one or two of these are disabled, Instagram may not work properly.

On Android, make sure app permissions are enabled by going to “Settings -> Apps -> Instagram -> Permissions.” Depending on your Android version, on this screen, you’ll need to either tap the switches next to each option so they’re green, or tap entries in the “Denied” list, then allow them.

On iOS, go to “Settings -> Instagram” and make sure all the relevant permissions are given there.

9. Turn Off VPN

With the use of a VPN, you can access all the restricted content in your country. One of the advantages of using a VPN is that it hides your Internet presence and bypasses regional constraints. This means you can use apps like WhatsApp, Instagram, etc. in countries where it is restricted.

The downside of this is that VPN may very well be the reason behind Instagram not working. A faulty VPN may not load the Instagram feed, you experience a delay in sending or receiving messages, etc.

If you are using a VPN, turn it off and see if Instagram works again.

10. Ensure Background Data Is Not Restricted (Android)

Instagram needs to be connected to the Internet in order to continuously update your feed, send/receive messages, and show you notifications regarding your post. For Instagram to run uninterrupted, you need to make sure the background data is not restricted.

To ensure the background data is not restricted on Android, head over to the Settings menu on your phone, then “Apps -> See all apps -> Instagram -> Mobile data & Wi-Fi.” Set the “Background data” toggle to On. This ensures Instagram has access to the Internet while running in the background.

11. Check Your Phone’s Storage

If your Android or iPhone’s storage is low, you may experience issues with the Instagram app. Learn how to check and free up storage on Android and iPhone.

12. Log Out of Your Account

To fix Instagram not working, you should try logging out from your account. To do so, open the Instagram app and go to your profile screen. Tap on the hamburger icon (three horizontal bars) followed by Settings.

Scroll down and tap on “Log out username.” Restart the phone and log in again.

13. Check Common Error Messages and Known Issues

Like most other apps, Instagram also has a set of error messages and known issues, and this list is regularly updated so that users can find possible solutions to their daily issues with the app.

You can note the error you see and do a search on Google to find out whether it’s already been handled. Most likely other users have had similar or the same issue and found help.

14. Try a Different Device or Tool

Most times, the Instagram not working issue happens with the mobile app. So if Instagram isn’t working on your mobile device, try using the Instagram web version in a browser on your phone. Or, you can try using Instagram on a different device like your computer.

Still No Luck? Report the Issue to Instagram

If none of the steps listed here resolve the problem, you can report the bug from within the app to have Instagram investigate. Make sure you give a detailed response about the issue you’re facing, the device you’re using, and what you were doing before and when it stopped working. The same applies to issues with signing in to your account.

Frequently Asked Questions

Will your Instagram account be deleted if you uninstall the Instagram app?

No. Uninstalling the Instagram app) from your phone will not delete your account. It will only remove the app from your phone without affecting your followers, published posts, etc.

How to fix Instagram not working on mobile data on iPhone?

Go to “Settings -> Instagram.” Enable the toggle next to “Mobile data.”

How to fix Instagram notifications not working?

Open the Instagram app settings and go to Notifications.

On Android, turn off the toggle next to “Pause all.” Also, take a look at individual notification settings and see if any one of them is turned off.

On iOS, ensure that the “Allow Notifications” toggle is enabled and alerts are active.

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8 Ways to Troubleshoot Instagram If It's Not Working Properly

  • If Instagram is not working properly, there are many potential causes, each with its own troubleshooting method.
  • The most common steps to solve a problem is to restart the app or your phone, see if the Instagram service is down or try the app on a different device.  
  • If you can't add more accounts to follow, you might have hit Instagram's limit and you need to unfollow some accounts before you can add more.

Instagram is among the top five social media platforms with more than a billion users. Odds are, if you are sharing photos online, you're doing it with Instagram. Which is what makes it so frustrating if Instagram is not working for you. Here's how to get Instagram up and running again for you.

The best way to solve an issue with Instagram is usually the same as fixing any other kind of tech problem. You troubleshoot it a step at a time, usually by trying the easiest or most likely potential fix first, and then moving on to more cumbersome solutions. Here are eight ways to troubleshoot your problem, from easiest to hardest. 

Are you following too many people? 

Right off the bat, let's make sure your problem isn't related to the number of followers. If you see an error that says you can't follow additional people, that's not an issue with the app, your phone or the data cache — you have reached the maximum number of accounts (7,500) you can follow. If you encounter this problem, you need to unfollow accounts before you can follow new ones. 

1. In the Instagram app, tap your account avatar in the lower-right corner. 

2. At the top right of the screen, tap Following.

3. Scroll through the list and unfollow a few accounts you no longer need by tapping Following. You should see the button turn blue and change to Follow. 

Instagram limits the number of accounts you can follow to 7,500, so you might need to unfollow people before you can follow more. Dave Johnson

Try to restart the app (or your phone)

If an app appears to be misbehaving on your phone, your first step should always be to restart the system to flush out any corrupted memory or cache files.  

First try to completely close Instagram (if you need a refresher, here's how to close an app on Android or close an app on iOS), and then run Instagram again. If the problem persists, shut down your Android phone or shut down your iPhone and restart it. Then try Instagram again. 

Check to see if Instagram is down

Instagram has a reliable network, rarely experiencing the kind of network errors that you might notice when using the app. Even so, it's an easy thing to check for, so there's no reason not to check if restarting your app didn't solve the problem. You can check Instagram's network status at DownDetector, or just search for "Is Instagram down" in a Google search. 

If Instagram isn't working, you can check DownDetector to see if the site is down. Dave Johnson

Ensure Instagram is up to date

If you haven't updated your apps in a while, Instagram might be misbehaving simply because the app is out of date. It's a good idea to leave automatic updates turned on, but if you need to manually ensure you have the latest version of Instagram installed, you can turn on automatic updates on your iPhone or update apps on your Android phone. 

Try it in a browser

After trying the first few troubleshooting steps, it might be a good idea to see if Instagram works in a different environment. You could ask a friend if Instagram is working for them, or just try running Instagram on another device — like in a browser on your desktop computer. If you already are using it in a browser and don't have a different device available, you might try a different browser, like Firefox instead of Chrome. 

Clear your cache

If Instagram works for other people or you were able to access Instagram in a browser but not on your phone, that sounds like you might have a problem with your cache — it might have some corrupted data. 

If you are using an Android device, you can simply clear the cache. The steps might very slightly depending upon which phone and version of Android you are running, but here's the general procedure:

1. Start the Settings app.

2. Tap Apps & Notifications.

3. Go to the list of apps (you might need to tap See all apps) and tap Instagram.

4. Tap Storage & cache.

5. Tap Clear cache. 

Clearing the cache may resolve an unusual Instagram issue. Dave Johnson

If you're using an iPhone, there's no way to clear the cache without uninstalling the app, so do that — uninstall Instagram from your iPhone, and then reinstall it from the App Store. You won't lose any data, because Instagram stores all your photos and account settings online. 

Ensure you have enabled permissions

Like many apps, Instagram requests permission to use various services and resources on your phone. If you don't grant those permissions, Instagram might not work properly. Check your permissions and enable them to see if that solves your problem. 

If you have an Android phone, follow these steps:

1. Start the Settings app.

2. Tap Apps & notifications.

3. Go to the list of apps (you might need to tap See all apps) and tap Instagram.

4. Tap Permissions. 

5. One at a time, tap each permission and choose Allow only while using the app, then use the Back arrow at the top to return to the previous screen and move on to the next permission.

Try giving Instagram additional permissions to see if that resolves your issue. Dave Johnson

If you have an iPhone, do this:

1. Start the Settings app.

2. Scroll down to the list of apps and tap Instagram.

3. Turn on each permission, such as Microphone, Camera, Contacts and Photos.  

Turn on some disabled permissions to try to resolve problems with Instagram. Dave Johnson

Report the problem 

If none of these troubleshooting tips solved your problem, you can check Instagram's help center or report the problem you are having. 

1. In the Instagram app, tap your account avatar in the lower-right corner. 

2. Tap the three-line menu at the top right and then tap Settings.

3. Tap Help.

4. Here in the Help center, you can file a report about the problem you're having or read Instagram's help and support articles.

Dave Johnson

Freelance Writer

Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.

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Instagram not working? Here's what to do

Instagram is one of the most popular social networks in the world, and therefore, when it suddenly stops working, some users even take heart. As a rule, Instagram servers are quite reliable, but anything can happen. It is for those unfortunate cases when the application still does not work, we have compiled a list of ways that can help you fix this misunderstanding.

Contents

  • 1 Check whether Instagram
  • 2 Restart the Instagram
  • 3 Update Instagram
  • 4 Verify your Internet connection
  • 5 Reload phone
  • 6 delete and reinstall the Instagram
  • 7 Check the list of well-known problems

Check if Instagram is working

If Instagram doesn't work for you, it might not work for others. Before taking any more drastic measures, check if the servers of the social network itself, by chance, are the case.

There are several sites that allow you to do this, but we recommend using the Down Detector. Just go to the Instagram page on the Down Detector website and it will show you what is currently happening with your favorite service: “No problems at Instagram”, “Possible problems at Instagram” (Possible problems on the Instagram website) or "Problems at Instagram" (There are problems on the Instagram website). You can also report any issues you see to alert other users.

If Instagram's servers are the problem, there's little you can do but wait. If it doesn't, then keep moving down the list.

Restart the Instagram application

If everything is fine with the Instagram servers and it still does not work for you, try closing the application and reopening it. It is necessary to close the application by unloading the device from its memory, and not just minimize it.

Restarting the application may be a quick fix, but if the problem is more severe, this will require further action.

Update the Instagram app

Closing and reopening Instagram will solve most problems, but if that doesn't work, you should definitely make sure you have the latest version of the app installed. Newer versions often contain bug fixes in addition to new features. Checking for updates for Instagram, like any other application, is very simple: open Google Play > bring up the menu by clicking on the "burger" icon in the upper left corner > open the My apps and games section > click the "Update" button next to the Instagram application, if it is available.

Check your internet connection

If your Instagram account isn't loading or you can't upload images, it may be due to your internet connection. If you are using a Wi-Fi connection, there are several methods, any of which can solve the problem with downloading the social network. Try each of the items in the list below.

  • Turn off cellular data and switch to Wi-Fi.
  • Move closer to your router.
  • Reboot the router, even if your Internet is working on other devices.

If none of the above work, try disabling Wi-Fi completely and see if Instagram works over the mobile network. If this happens, it's time to buy a new router, but if not, then it's time to move on to the next potential solution.

Reboot your phone

As with many technical problems, the simplest and most effective solution is to reboot your device. When Instagram is down, why not apply the same logic.

Reboot your device and this can instantly solve your problems with your favorite social network. Just press and hold the power button and then select Restart. If that doesn't work, move on to the next item on the list.

Uninstall and reinstall the Instagram app

Sometimes when installing or updating Instagram, an error can occur that causes it to stop working. The only way to fix this is to uninstall and reinstall the app. This is not at all difficult to do: open "Settings" > go to the section with applications "Applications and notifications" > find Instagram in the list and click "Delete".

Now all you have to do is find Instagram in the Google Play app store and reinstall it. Your device will automatically install the latest version of the app, but you may need to re-enter your login information.

Check the list of known issues

If you've tried all of the methods on our list and Instagram still doesn't work, it could be a known app bug that the Instagram developers are already aware of and are working on fixing. You can track these issues and bugs in the so-called Instagram Known Issues List.

These known issues may have workarounds, so be sure to check the link above.

Share your opinion in the comments under this article and in our Telegram chat.

[SOLVED] Instagram not working? 8 Ways to Solve a Problem!


Instagram is an extremely famous service that is very popular among smartphone users. Therefore, it is not at all surprising that the application may sometimes work incorrectly or refuse to function at all. Fortunately, there are still ways to improve the service.
The issue of Instagram inoperability is quite general, since the application may not start up for you, or, for example, the publication of pictures may not work. In this article, we have tried to touch upon all possible malfunctions on Instagram as concisely as possible so that you can return to normal use of the service.

Option 1: the application does not start

First, let's consider the case when Instagram refuses to start on your gadget at all. This problem can occur for various reasons.

Cause 1: Application (operating system) crashed

The first thing to do is simply reboot your device. In most cases, this simple action is enough to make the program work. As a rule, this will require you to hold down the power key for a long time, and then swipe across the screen (for iOS) or select the appropriate item in the shutdown menu (for Android).

If this does not help, you should reinstall Instagram. On different models, this process may be performed differently, for example, on the Apple iPhone, you will need to hold the application icon for a long time, and then click on the icon with a cross that appears and confirm the deletion.

Reason 2: outdated version of the application

If you have disabled auto-update of installed programs, then you should suspect the incompatibility of the old version of Instagram and the current version of the mobile operating system.

In this case, you will need to open your application store and go to the "Updates" section. If there is an “Update” item next to Instagram, try installing an update or completely reinstalling Instagram, as described above.

Reason 3: outdated version of the operating system

Instagram developers try to cover the maximum number of operating system versions, but sooner or later older operating systems are no longer supported by them.

If you are a user of an Android gadget that has an operating system version lower than the fourth, it is likely that the program does not start because of this.

The best solution is to search the Internet for an old version of Instagram that was still supported by your device and then install it on your smartphone. It should be understood here that if you use the old version of Instagram, you will not have new features.

If you are an iPhone user below version 8, you will also not be able to get the new version of Instagram. Luckily, the App Store should by default offer to download the latest available version for your device, so you'll need to uninstall the app from your device, then redownload and agree to install a less recent version.

Cause 4: Software (settings) conflict

In more rare cases, the program may not start due to conflicting software or settings on the smartphone. The most effective option in this case is to reset all settings (the content will remain in place).

Reset iPhone

  1. Open the settings on your smartphone and go to the "Basic" section.

  2. In the lower area of ​​the window, you will need to open the "Reset" subsection.

  3. Select "Reset all settings", and then agree to continue the selected procedure.

Reset settings on Android

Unlike iOS, Android has various shells from third-party manufacturers that can completely change the appearance of the system and the name of the parameters, so the instructions below are approximate.

  1. Go to the settings on your smartphone and select "Advanced" in the "System and device" section.

  2. Open the "Backup and reset" section.

  3. At the bottom of the window that opens, select the "Reset settings" section.

  4. After making sure that the item "Clear device memory" is inactive, select the "Personal data" button and confirm your intention to reset the settings.

https://youtu.be/Cf2_MgZxW-w

Problem on the computer

In case of problems with a laptop or computer running Windows, you should use the latest version of the official Instagram application and the latest version of the browser. Also, access to the site may be blocked by an antivirus application, a firewall, or in the file hosts .

  1. In the latter case, open document hosts in directory %windir%\system32\drivers\etc using any text editor.

  1. Delete the line with the address Instagram.com and save the changes using the keyboard shortcut Ctrl + S .

Administrator rights are required to access hosts .

Try to clear cache and cookies in your browser. To do this:

  1. Open the navigation history of the Internet browser through its settings.

  1. Remove cache and cookies .

In Chrome, Opera, Yandex, Firefox, the process looks similar, the names of the items may differ.

Option 2: the application starts but information is not loaded

After launching Instagram, the feed automatically appears on the screen, in which profile photos you follow will be loaded.

As a rule, if images refuse to load, you should immediately think about the poor quality of the Internet connection. If possible, switch to another wireless network, then the information will be loaded quickly and correctly.

In addition, the Internet may not work correctly due to a malfunction of the device, so sometimes, to solve the problem, the gadget just needs to be restarted.

How to understand that Instagram is not working

There are several online resources that allow you to find out the status of sites, for example, Down Detector. Follow the link for information about the functioning of the social network. At the top, see information about the status of the service, if there are no problems, the inscription 9 will be displayed0128 No problems at Instagram or "No problem" .

If only you have a problem, click "I have a problem with Instagram" . On the same site you can see a map of service failures. It shows where the service is not running today.

Similar service Outage.report. It contains information about the status of the site, comments from users about the status of the site or emerging problems, a crash map, and message dynamics.

You can find out if the application is to blame for the problem by visiting the web version of the service through a browser.

Option 5: the application starts, but is very slow (lags)

If the application works, but with difficulty, several possible causes should be suspected and checked here.

Reason 1: device load

If a large number of applications are running on your gadget at the same time, this can easily cause Instagram to work slowly and incorrectly.

First of all, you need to clear the list of running programs. For example, on an Apple iPhone, this procedure can be performed by double-clicking the Home button on an unlocked device, and then swiping up unnecessary applications, leaving, if possible, only Instagram.

You can do it even easier by simply rebooting the device. After launch, if the problem was RAM, the application will run much faster.

Reason 2: Internet speed is slow

Instagram cannot be used without an internet connection. Moreover, for the operation of the application to be comfortable, the network speed must be at the level.

Check the current network speed using the Speedtest application. If the results show that the Internet speed is lower than at least one Mbps, then you need to connect to another network source, the speed of which should be higher.

Sometimes a slow network speed can also be caused by a smartphone malfunction. You can solve the problem by rebooting it.

Cause 3: The application does not work correctly

If the application has severe glitches, you should try reinstalling it, as described in the first version of this article.

Moreover, sometimes developers can release bad updates that completely deprive you of the normal use of the application. In this case, as a rule, problems are quickly “fixed” with a new, promptly released update.

Blocking or hacking an account: how to restore your page?

An error during authorization in the Instagram application can be caused by a hack or account blocking.

Reasons for blocking

  • Plagiarism.
  • Insulting users.
  • Spam.
  • Inappropriate profile material: erotica, extremism, incitement to violence.
  • Exceeding limits on subscriptions/unsubscriptions, likes, comments, etc.

Returning access to the account through technical support

  • Open the Instagram client for mobile devices.
  • Touch the entry help line - it is located under the form for entering access.

  • Enter nickname.
  • Click Next.

  • Click on the "Need help?" line.

  • Fill out a support ticket.
  • Click Submit.

After sending, a letter will come to the mail - carefully read and follow the requirements to return the account. The most detailed instructions on how to write to support at the link.

Complete instructions on how to restore Instagram using the link.

Sixth solution

Here we are about, which is appropriate to use only when the account is too expensive, and nothing else helps:

  • Delete the application from your smartphone, restart the device. Download the program again. Try to log in.
  • Reset phone to factory settings. Now, among other things, download "Instagram" and try to enter your profile.

Here are all the ways that will help you return to Instagram again if the application stubbornly refuses to authorize you. We hope that at least one of them will be useful to you.

Instagram may not work for many reasons: poor Wi-Fi, application incompatibility with OS, gadget overload. In this article, we will analyze the main causes of resource failures and help to eliminate them. For convenience, we divide the problems into 4 categories:

  • Problem starting
  • Problems with login and authorization
  • Problems with uploading photos and videos
  • The application is too slow

Let's analyze each of these problems

Problem with starting. When Instagram does not want to start on your device at all, you have already tried to restart your gadget more than twice, try reinstalling Instagram. To get started, uninstall the application:

  1. Removing from iPhone: Hold the application icon for a few seconds until a cross appears, click on it to delete.
  2. With android: go to the application manager through the settings, select Instagram, click on the "Delete" button.

Download Insta again. If everything remains the same as before, you cannot log in to Insta, try updating the application through App Store. When entering the program, pay attention to the "Updates" section. Open it and select Instagram. There is another reason why the service refuses to function: incompatible software. If you tried 2 methods above, but nothing helped, go to the settings section on your iPhone. Select "Basic" and scroll down. Tap the Reset category. Select Reset All Settings.

Problem with login and authorization. If you can't access your profile, your account may have been blocked or hacked. Read the rules of service and write to those. support. Follow the same steps when hacking a profile.

Photo and video upload problems. Photos may not load because the Internet is not working well, the application is not updated, or you have an old version of the OS. Try reconnecting to Wi-Fi, updating the app in App Store, or installing a new version of iOS. If you do not see in your account and, although all the photos are in place, check the correct operation of the resource from the official Insta website for a computer or write to technical support.

Lack of network connection or outdated firmware: solutions

Earlier, we figured out what to do if the program does not work correctly, the account is hacked, or accesses are incorrectly entered during authorization. It remains to talk about the last two reasons why Instagram users may not work - this is the lack of a network connection and outdated smartphone firmware.


Options:
  • Connect to another network or wait for a stable signal.
  • Reflash the phone or purchase a new one.

If you decide to change the firmware, contact a professional so as not to harm the device.

We advise how to find a user without spending a lot of time on it.

Restarting the device

Restarting the application did not help? Then reboot the device! Technology fails, especially smartphones and tablets, so the next simple step is to reboot the device from which the login attempt is being made. Thus, applications are completely unloaded from the system and RAM of the device, without residual traces, which will allow, after turning on the smartphone, to launch the application again in a “clean” system. If these simple steps did not help, then the problem lies a little deeper.

Access your profile using Facebook

This method will only work if the same user has Instagram and Facebook accounts linked. Also, if the device has a signed-in Facebook app. On the Instagram login screen, you need to select the option - "Continue as username" the inscription is highlighted in blue. In this case, the system will be logged in through the Facebook account data. If the accounts are not linked, or there is no Facebook page at all, then this method is completely useless.

Incorrectly entered data during authorization: change a forgotten password

Sometimes, due to the large number of accounts in different social networks, users forget their passwords and logins. However, it is impossible to enter your Instagram personal account without correctly entered access, so in such a situation you can change your password by following the instructions below and log in to the program.

  • Open the app on your mobile device or tablet.
  • Tap the line that says "Help signing in" or "Forgot your password?" below the login form.
  • Enter the email or mobile number associated with the page.

  • Click Next or Submit link depending on the program interface on the platform.

  • Open an email or SMS with a link to restore access.
  • Click on the link.
  • Create a new password.
  • Save.
  • After that, open the application and log in using the new code.

Correcting the situation

Let's consider everything in order. Everything is clear with the sandbox, wait, hope and believe that justice will prevail and the management will decide that you are not a bot created for spam, and will return the ability to influence the search distribution to your markers.

To permanently solve the problem with the banned account, you need:

  1. Remove all tags under the post, which is not displayed in the search distribution.
  2. Insert hashtags manually.
  3. Do not use the same comment under different posts.

Important!

You should understand the difference between limiting user actions (hidden ban) and blocking an account. In the latter case, the described measures will not help you: only a revision of the published content (read, behavior) and a new account will save you.

If hashtags stop working for no reason, you do not have a page on Facebook, then you should create it.

To check, create a post on Instagram with a low-frequency (preferably unique) tag, share it on FB and check if it appeared there. If so, then Instagram tags should earn.

Fourth solution

Can't access Instagram from your phone and OS is not 10? Then you can follow this algorithm, which at first glance seems illogical:

  1. Go to the official website of Instagram in your browser, log in.
  2. Navigate to settings and about.
  3. Indicate “problems logging in” as reasons. Confirm your decision.
  4. You will have to give up Insta for 2-3 hours.
  5. But then log in in the usual way - through a login and password.

Strange actions, but for some reason they help a considerable number of desperate users to return to their account.

Check date and time

Check the date and time in the phone settings, turn on automatic detection of date, time and time zone.

Learn more