How to connect chat on facebook


How to Connect Chat on Facebook to Everything — the Ultimate Guide

There are a bazillion ways to utilize and connect chat on Facebook. Let us simplify this social phenomenon for those still trying to figure out how to chat on Facebook for personal or business use. 

Bookmark this article now, so you have a cheat sheet for all the ways you can connect chat on Facebook for personal and business. It’s never too late to learn a new-fangled trick on the interwebs and space book.

Speaking of tricks, if you are already Facebook chat savvy, then skip ahead to the section of this article where we’ll uncover some time-saving, sales-driving tips inside Facebook Messenger for business. 

We’re going to walk through all of the different ways of how to connect chat on Facebook. 

Here’s our agenda:

  • How Do I Do A Live Chat On Facebook?
  • How To Talk To Facebook Chat Contacts From Messenger
  • How To Connect Chat On Facebook: With Your Facebook Friends
  • How To Connect On Facebook: With Anyone Else
  • How To Connect Chat on Facebook: With Your Phone’s Contacts on Messenger
  • How To Connect Chat on Facebook: With A Phone Number
  • How To Connect Chat on Facebook: With Messenger In-Person
  • How To Add Facebook Live Chat To Your Website
  • How To Use Facebook Chat’s Power Features For Business
  • How to Connect Chat On Your Facebook Business Page With An Automated Messaging Service

From how to talk to Facebook chat contacts from Messenger to how to join a live chat on Facebook and how to connect chat on Facebook to your website and Facebook business page, it’s all here.  

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How Do I Do A Live Chat On Facebook?

How to connect chat on Facebook privately with your friends in real-time via Facebook chat. It’s easy! 

  1. Find the chat box or tab in the bottom right corner of your Facebook mobile home screen or the Messenger logo on the top right corner of your Facebook desktop web app.
  1. You will see a profile photo and name of each friend currently online and available for a private live chat session.
  2. Tap the person you want to message. 
  3. Type your message in the chat window that appears—hit enter. 

If you don’t find who you’re looking for in the chat box on the bottom of your Facebook screen, then click the lightning bolt Messenger logo at the top of your screen.

You can send private direct messages or start a group chat with multiple friends. 

On any given day, 1.3 billion people are using Facebook Messenger. 

The vast majority of them probably don’t fully understand all of its uses. We could write a novella on using Messenger for marketing purposes alone.

Have you ever wondered how to connect chat on Facebook Messenger to your chat contacts?

One of the most convenient ways to use Facebook chat is with Facebook Messenger for mobile.  

However, you can do a lot more with Messenger, and it can even connect to other apps and your website for a seamless cross-channel messaging experience. 

Facebook for Business Tip: Why connect Facebook Messenger to your website? When a visitor starts a chat on your website, because it’s tied to Facebook, you will instantly capture their contact data and be able to remarket to them — from automated messaging in Messenger, to email capture, to Facebook ad remarketing. You can even use an easy plug-and-play WordPress widget and get your Messenger live chat up and running on your site in minutes.

To connect your Facebook chat contacts to your Messenger, you don’t even have to be friends! Hooray for introverts!

Follow These Steps To Connect With Your Friends… Or Complete Strangers

Once you’ve downloaded and logged into the Facebook Messenger mobile app, your current Facebook friends automatically sync. 

How to Connect Chat on Facebook: With Your Facebook Friends
  1. Open Messenger.
  2. Click the “Compose Message” button from the top right of the “Chats” screen.
  3. Start typing the person’s name you want to chat with. 
  4. Type your message and hit send. 

How to Connect on Facebook: With Anyone Else

If someone you’d like to chat with uses Messenger, you can still connect despite not being Facebook friends. Here’s how:

  1. Open Messenger and tap your profile photo. 
  2. Scroll down to where it says “Username” and click the link.
  3. Tap share link. 
  4. You have the option to send the link via email, SMS text, etc. 
  5. Once the recipient has clicked the link, you’ll be connected on Messenger. 

How To Connect Chat on Facebook: With Your Phone’s Contacts On Messenger
  1. From the “Chats” screen, tap your profile photo in the top left. 
  2. Tap “People”.
  3. Tap “Upload Contacts,” which will automatically sync any new phone contacts in the future. If you turn this off later, you will lose the uploaded contacts from Messenger. 

How To Connect Chat on Facebook: With A Phone Number

So you’ve got their digits — how do you reach out via Facebook Messenger? 

Or perhaps you don’t want to sync all of your contacts but would like to add one in particular to Messenger. Here’s what you do:

  1. From the “Chats” screen in Messenger, tap the “People” icon on the bottom.  
  2. Tap “Add People” in the top right corner. 
  3. Tap the + plus sign. 
  4. Enter the phone number when prompted. 
  5. Tap Save and then “Add On Messenger”. 

How To Connect Chat on Facebook: With Messenger In-Person

If you are with a person you want to connect with on Messenger, do the following:

  1. Tap your profile picture in Messenger.
  2. You have a handy user code made up of blue lines and dots around your profile photo. 
  3. Have the other person open their Messenger and tap “People”.
  4. Have them tap the + plus sign in the top right, followed by the “Scan Code” button. 
  5. Like how a QR code works — if Messenger has access to their camera, they can now hold their phone over yours to automatically add each other to Messenger chat.

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How To Connect Chat On Facebook With Your Website

Did you know you can integrate the power of Facebook Messenger into your website? Yes! 

When a visitor engages with Facebook website chat, you instantly capture their data for your email and ad campaigns because it’s tied to Facebook.

Start connecting with your customers for superior customer support with a 24/7 chatbot with a live chat takeover feature. Utilize trigger keywords to alert your team when a live agent should step in for the bot. 

One Inbox to Rule Them All: MobileMonkey OmniChatⓇ

With MobileMonkey’s OmniChat, you can manage all of your Facebook pages from one dashboard – as well as any other messaging platform. 

Whether you are receiving messages from your fans, prospect, or customers on Facebook, Instagram, SMS, or native webchat, you can see and reply from one place.

How To Use Facebook Chat’s Power Features For Business

Maybe you already know the Facebook chat and Messenger ropes but want to take advantage of its business prowess. Here are some secret tricks you can use.

Use Facebook Messenger Without Your Phone

Are you suffering from a case of “text-neck”? Or trying to hide your phone at work? Head over to Messenger.com! 

Transfer Files With Facebook Chat

Log into Facebook with your favorite computer browser and drag and drop or upload attachments to your chat windows. 

Heads up: The Messenger mobile app lacks this functionality so you’ll need to use the Messenger desktop app or Messenger web app.

Create Group Chats And Polls 

Start a group conversation with your friends and send them each a poll to your burning questions that require a group decision, like which bar to go to. 

You can manage your group chats much like a Slack channel or Google Doc. Tap the “i” icon to view and manage settings such as: change the group name, turn on member requests, generate a shareable link, request money, and more.  

For a poll, tap the plus + icon on the left and tap “Create Poll”. 

Share Music

Most popular music streaming apps like Spotify, Apple Music, and Amazon Music have a “Share to Messenger” functionality. It will send a clip of the song you choose to your contact(s). 

Encrypt Your Confidential Messages

Whatever the nature of your conversation is — keep it from falling into the wrong hands with the “Secret Conversations” feature. 

First, enable “Secret Conversations” on your device by tapping your profile photo and then “Settings,” where you can toggle “Secret Conversations” to ON. 

Now, when you start a new conversation, you can tap the “Secret” message. If you’d like to turn an existing conversation into a secret conversation, tap the person’s name at the top of the chat and tap “Go To Secret Conversation,” which becomes a separate thread. 

Time-Saving, Revenue-Driving Messenger Tips For Business 

How To Connect Chat On Facebook To Your Business Page For A 24/7 Automated Chat Messaging Service

For marketing, sales, and support connected to Facebook chat, there is no better way to go than MobileMonkey.

Here’s how to connect chat to a Facebook business page.

  1. Sign up for MobileMonkey’s Free Forever Special Edition. The free edition has the tools you need to connect chat to a Facebook Page, Facebook posts, and your website for free.
  2. After signing in with Facebook, connect your Facebook Page or Pages to MobileMonkey.
  3. Use the Facebook Page Welcomer to set up a chatbot that automatically responds to people who message your Facebook page. 

Send MobileMonkey a message from our Facebook Page to experience it yourself.


Bonus: You can embed Facebook chat on your website with the free forever special edition of MobileMonkey, too. 

What is MobileMonkey OmniChatⓇ? from MobileMonkey on Vimeo.

Earn A “Very Responsive” Badge

One of the positive side effects of utilizing a chatbot to automate your Facebook Business Page messaging is to receive the “Very Responsive Badge”.  

The next step you may want to consider is creating a Q&A template with Messenger for frequently asked questions. 

There is so much more, and Facebook keeps adding some time unexpected cool features to the Messenger app and Facebook chat.

Why Use Messenger For Business? 

Whether you want to re-engage potential customers, upgrade your customer support, or reach your target audience one-to-one, using Facebook Messenger for Business is a smart choice.

Now that you’ve learned how to connect chat on Facebook to an automated chat messaging service for your Facebook Business Page, here are some of the unicorn advantages to expect:

  • You get all of the contact information as soon as someone engages your chatbot. 
  • Anyone who interacts with your chatbot has automatically opted in. You can send follow-ups and drip campaigns as push notifications.
  • Remarket with Facebook ads. 

Not to mention that, according to Facebook:

  • 53% of people are more likely to buy from a business they can message.
  • 56% of people prefer to message instead of calling customer service.

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Important Next Steps

Facebook: Chat and Messages

Lesson 6: Chat and Messages

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Introduction

Facebook chat and messages allow you to communicate privately with your friends on Facebook. Unlike the other things you share on Facebook, such as status updates or photos, chats and messages will not be shared with all of your friends or posted on your Timeline.

This lesson will mostly focus on the desktop version of Facebook. If you're using a mobile device, you'll need a separate app called Facebook Messenger to send chats and messages.

Facebook chat

You can communicate in real time with your friends using Facebook chat. Also known as instant messaging, this is a popular way to communicate online.

If you've never used an instant messaging client before, you may want to review our lesson on chat and instant messaging from our Beyond Email tutorial to learn the basics.

Using the Facebook chat:
  1. Locate and select the chat box in the bottom-right corner of the screen.
  2. A list of friends who are currently available to chat will appear. Select an available friend.
  3. A chat window will appear. Type your message, then press Enter. Your conversation will appear in the chat window.
  4. When you're finished, click X to close the chat window or press Esc on your keyboard.
Sending messages with the Messages tab

You can also send messages to Facebook friends via the Messages menu. This can be an easier way to find people if they're offline or if you're having trouble finding them in the chat box.

To send a message:
  1. Locate and select the Messages icon at the top of the screen, then select New Message.
  2. A message window will appear. Type the name of the person you want to message, and a list of suggested friends will appear as you type. You can click a suggestion to add a friend to the message.
  3. Type your message. When you're done, press Enter to send it.

You can also send messages to your friends directly from their Timelines. Simply click the Message button on a friend's Timeline to start a new message.

To go offline:

Some people do not want to be available for chat while on Facebook. You can hide your online status by going offline.

  1. In the chat box, click the gear icon, then select Turn Off Active Status.
  2. A window will appear, allowing you to choose which of your contacts can see you as active. Select the option you'd like, then click Okay.
  3. Your status will change to offline. Click Turn on Active Status to go online again.
The Messenger

The Messenger is where you'll read all of your private communication on Facebook, including your chat conversation history. Whenever you receive a new message or chat, it will appear in the Messenger. From here, it's easy to read, manage, and delete your chats.

To access your inbox, click the Messages icon, then select See All in Messenger. The Messenger will appear.

Click the buttons in the interactive below to learn more about using the Messenger.

edit hotspots

The Messenger app

If you're using a mobile device, you won't be able to send or receive messages within the Facebook app. Instead, you'll need to download and install the Facebook Messenger app. Sending and receiving messages in this app works mostly the same way as it does on the desktop: You can use it for instant messaging and for sending messages to friends who are offline.

Continue

Previous: Sharing on Facebook

Next:Adjusting Your Account Settings

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How to create an online chat for Facebook Messenger in HubSpot

As soon as you connect your Facebook account to HubSpot, a chat will be created and activated for it immediately. This is the main chat that will be used on the messenger page. In addition to the main chat, you can create additional chats/bots and use direct links to them in your content.

If after connecting your Facebook account you do not see any incoming messages, then check if this box is selected as the main recipient of inquiries from the messenger.

You can learn how to create an online chat for website pages here.

How to set up Facebook Messenger online chat

In HubSpot, you can set up auto-reply in chat and conversation algorithm:

  • Open your HubSpot account and go to Conversations > Chatflows .
  • Switch to tab Facebook Messenger .
  • Select a chat and click Edit .
  • In tab Build , you can customize the chat auto-reply and the question algorithm.
  • Click Save .

  • To add a direct link to the messenger, go to the Options tab and click Copy (next to the URL). Such a link can be added to CTAs, emails and on the website.

How to create an additional Facebook Messenger online chat

Only one main chat is allowed per connected Facebook Messenger account. This is the standard chat window that visitors see when they send a message. In addition to the main chat, you can add other chats / bots, as well as use direct links to these chats in your content. Direct links can be written in CTAs, marketing emails and on site pages - then visitors can instantly write to you in the messenger.

To create additional Facebook messenger chats:

  • Open your HubSpot account and go to Conversations > Chatflows .
  • Open a tab Facebook Messenger .
  • At the top right, click Create chatflow .
  • Select Facebook Messenger .
  • Specify the desired chat type (online chat or bot).
    • Tab Build you can set up auto-reply and algorithm of questions for online chat, as well as active and additional actions for the bot.
    • In the Options tab click Copy and copy the direct link to the chat. It can be added to CTAs, emails, and website. When creating a bot for a messenger, you will be able to configure the display options for the bot:
      • To add a pause between replies to visitors' messages, use the option Typing delay between messages .
      • To set the time interval for resuming a chat session, click on Session timeout and enter the desired value. The chat session will not be resumed if the visitor completed all the actions of the bot during the last session.
      • In the Error response text box, you can add a message that the visitor will see if the request fails.
      • You can change the language of the bot by pressing Select a language and selecting the desired value.
      • If you want the chat window to appear only during your team's business hours, configure this at the mailbox level by selecting the appropriate option in the Availability field.
    • Click View in Messenger at the top right to preview the chat in Facebook Messenger.
    • Next, you can enable online chat by pressing switch in the upper right corner.

Your new chat will now appear in the Messenger tab of your chat settings. If you add a link to the messenger in your content, then when you click on it, the user will immediately be taken to the messenger page and will be able to chat with you.

To make one of the new chats the main channel for communication on the Facebook Business page, hover over this chat and click More . Next select Set as primary .

How to set up Facebook chat ▷ ➡️ Creative Stop ▷ ➡️

You did it! Eventually, curiosity got the better of you, and you too, despite initial prejudices in the social media world, decided to join Facebook. However, now a whole new and unfamiliar world has opened up before you, and from the moment you become not very practical, it is difficult for you to adapt. In particular, you still don't understand very well how to set up a chat on Facebook, and in short Facebook Messenger, that messaging tool that everyone has been telling you about and that will allow you to keep in touch with all your friends who convinced you to create an online profile.

Don't panic! If you have the patience to spend a few minutes of free time reading this guide, I will dedicate myself to a practical and simple explanation of how to set up a Facebook chat from your smartphone. In fact, Facebook Messenger It is already integrated as a messaging tool for the web version of the social network, but the same cannot be said for Facebook Messenger for Android e iOS. Use Chat Facebook from mobile devices will require installation and configuration of the application. Don't worry, he said it might seem like a complicated procedure, but it's actually a lot easier than you think.

All you need is an Android or iOS smartphone: I will explain in detail how to download Messenger, Facebook Chat and how to access it to start using it and stay in touch with friends. Finally, and for the sake of completeness, I'll also talk about setting up a Facebook chat accessible from a browser. Are you ready to dive into this guide and learn how to set up a Facebook chat? Yeah? Well then, let's get started!

Index

  • 1 How to set up Facebook chat on iOS
  • 2 How to set up Facebook chat on Android
  • 3 How to set up Facebook chat over the Internet

How to set up Facebook chat on iOS

As expected, in this guide I I will first explain to you step by step how to set up Facebook chat on mobile devices. So let's start with iOS, the operating system dedicated to Apple mobile phones.

The first thing to do is download the app. facebook messenger , in addition to the Facebook app; otherwise, you won't be able to use Facebook chat on your device. If you have never installed the application and you need to do it for the first time, I will explain how to do it in the following lines. First, open App Store iOS ( blue icon with letter A en el centro ).

Now go to the tab Search, search for the Facebook chat app by typing 9You will find 0014 Mensajero in the search bar (symbol Loupe is located at the bottom right).

On the search results screen, you will now need to find the Facebook Messenger icon ( Blue speech bubble symbol with white lightning inside ), click on the Get/Install button located next to the application name. If necessary, verify your identity by entering your Apple ID password or using Touch ID by placing your finger on the sensor. At this point, you just have to wait: the Messenger app will be downloaded and installed on your device.

If this process seems cumbersome, I can help you download the Facebook Messenger app with an alternative method - if you are reading this guide directly from your mobile phone, follow the link below that refers to the application in the iOS App Store. Click the link I shared with you, then click the Install/Get button present on the screen that opens to download the app.

Mensajero - Install the app from the App Store for iOS.

At this point, if you have followed all the steps correctly, you have successfully installed the app on your smartphone. This is true? Excellent! At this point, you can log in for the first time. Next, I will explain what you need to do to sign in to Messenger on iOS.

First, launch the Messenger app by selecting its icon on the home screen of your Apple mobile device and follow the initial app setup that appears on the screen. Don't worry, it's just a few simple steps - press button Continue as [tuo nome].

This will connect the Messenger app to your Facebook account, allowing you to send messages to your contacts on the social network.

If asked, you can safely enable notifications by clicking on OK is Allow . In my opinion, turning on notifications in Facebook Messenger is a very useful feature. I advise you to activate it, as it will allow you to receive an alert every time your friends send you a chat message. The next step to set up a Facebook chat is to enable contact sync and verify your phone number. These are the basic settings you will need to find friends who have registered with Facebook and are using the messaging app.

The Facebook Chat for iOS setup is now complete, and from now on, you can sign in to Messenger at any time to chat with your Facebook friends. If you're in any doubt about what to do next, know that to send a chat message on Facebook, simply tap the name of the person you want to contact on the main screen of the Messenger app. Or, using the search bar at the top, you can manually enter the name of the person you want to keep in touch with.

How to set up Facebook chat on Android

Do you have a mobile phone with Android operating system? In the following lines, I will explain in detail how to download Messenger on Android and the procedures to follow to set it up.

Obviously, as usual, the first thing you should do is search for the official Facebook messaging app at the Google Play Store (Google Virtual Store from which you can download all Android apps). To do this, open Google Play Store (cart icon with symbol ▶︎ in the center) and using the search bar at the top, enter Mensajero to find the Facebook chat app.

Among the items that will appear in the search results, the downloadable application will almost certainly be the first item in the list. The official Messenger app is a blue speech bubble with a white lightning bolt inside and is developed by Facebook.

Touch it and press button Install on PC to start downloading and installing the application on your Android mobile phone. Now wait a few seconds, the app downloads and installs successfully.

Are you reading this manual from your Android smartphone? Alternatively, you can download the Facebook Messenger app even faster. Just follow the link I'll show you below, directing you to the app at the Google Play Store. After opening the link, just click the button Install on PC is present on the opened screen to download the app on the go.

  • Mensajero - Install the application from the Android Play Store.

If you have already installed the app on your smartphone, just log in. Now follow my instructions to set up Facebook, Messenger, Chat using Android mobile phone.

First launch the application by selecting its icon from the Android main menu and follow the initial application setup procedure that appears on the screen. These are just a few basic steps, from the moment you just press button Continue as [tuo nome] . In short, to set up Messenger, Facebook chat, you will need to connect directly to your Facebook account, which will allow you to send messages to all your contacts on the social network.

Also for Android You can turn on notifications to be notified every time your friends send you a message via Facebook Messenger. I recommend that you do this and also activate the synchronization of contacts by confirming your phone number. Thanks to synchronization, you will be able to find friends who have registered with Facebook and use the messaging app. Instead, I advise you to opt out if you are asked to use Messenger as your default SMS management app; this is an additional feature that you can definitely do without.

We are finally here. If you have followed all these steps correctly, you have completed the initial setup of the Android app. From now on, whenever you want, you can access the chat From Facebook. To do this, simply click on its icon in the main application menu of your mobile phone.

Have you opened the messaging app and don't know how to keep in touch with your friends? No problem, just click on the section Home (the symbol cabin is located in the lower left corner): then you can select your friend's name and start a chat with him.

How to set up Facebook Chat over the Internet

Even if Messenger, Facebook chat is already integrated into the web version of the social network, this does not mean that it cannot apply a minimum of settings. Say, do you see a sidebar on the right side of the screen with the names of all your Facebook friends inside? If the answer is no, it means that your Facebook chat is probably disabled.

Unless there are instant problems on the servers of the social network (which can happen), to reactivate the chat and start chatting with friends, you just need to click on the gray box. Chat (disabled) is located in the lower right corner.

Remember that you can only chat with people you have added as friends on Facebook and have accepted your friend request. If you accidentally send a friend request to a person and they haven't replied yet, you won't be able to contact them in chat.


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