How to get help from instagram
Kitts and NevisSt. LuciaSt. Vincent and the GrenadinesSamoaSan MarinoSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSpainSri LankaSudanSurinameSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandThe AzoresThe BahamasThe GambiaTogoTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamYemenZambiaZimbabweHow to Contact Instagram Support and Helpline Number
Back to TopA white circle with a black border surrounding a chevron pointing up.
It indicates 'click here to go back to the top of the page.' Back to Top Save Article IconA bookmarkShare iconAn curved arrow pointing right. Read in app - How to get Instagram support through the Help Center
- How to report hate speech, violence, and more to Instagram
- How to report bugs and glitches to Instagram
- You can contact Instagram support via their online Help Center, or by reporting a post directly.
- If you shake your phone while using Instagram, a pop-up will appear that lets you report bugs.
- Instagram has a phone number, but you won't be able to talk to anyone there.
With more than one billion active users every month, it's easy to see how Instagram's customer service team might get overwhelmed.
Unfortunately for users, this makes it so there's no way to speak with a live customer service representative from Instagram –– even if the issue is urgent, like your account getting hacked. Instead, you'll have to use one of the automated methods.
You can open Instagram's Help Center to read troubleshooting guides that might help with your issue. And if you're trying to report a problem, you can shake your phone or open a post's options.
Quick tip: Check out our guide on how to report posts, profiles, and comments on Instagram.
Instagram's Help Center is a robust support tool that offers step-by-step guides and troubleshooting tips for most common Instagram problems. There's nobody to talk to there, but the guides are written by real people.
Access help on desktopYou can find the Help Center on your computer by heading directly to their website. Here, you can click on one of the suggested topics or use the search bar to locate articles relating to your issue.
Alternatively, you can follow the steps below.
1. Go to Instagram's website. Click the Help button underneath account recommendations on the right side.
This is a simple way to access the Help page when you don't have the exact URL handy. Abigail Abesamis Demarest/InsiderQuick tip: If you want to report an issue on Instagram, go to your profile page, then click Settings > Report a problem.
1. Open the Instagram app on your iPhone or Android device and tap your profile picture in the bottom-right corner.
2. Tap the three stacked lines in the top-right corner, then select Settings.
You can also access the Help Center via the Instagram app. Abigail Abesamis Demarest/Insider3. Tap Help near the bottom of the page, then tap Help Center.
Clicking Help Center will take you to Instagram's Help Center page.
Abigail Abesamis Demarest/Insider You'll be brought to Instagram's Help Center page, which is filled with hundreds of different support topics. Pick one of the suggested articles, or use the search bar to find what you're looking for.
How to report hate speech, violence, and more to Instagram
Instagram lets you report individual posts, specific users, and comments. Just go to any post, account, or comment, tap the three horizontal dots on it, and select Report from the drop-down menu.
You can report any post, account, or comment that you feel violates Instagram's community guidelines. Abigail Abesamis Demarest/InsiderIf you're not sure whether your issue can be reported or if someone has committed a reportable offense, review Instagram's community guidelines.
Here's some of what Instagram sees as legitimate issues:
- Intellectual property: Issues that follow under this grievance include users infringing on copyright — which generally protects original expression like images and words but not facts and ideas — and trademarks, defined as a word, slogan, symbol, or design made to distinguish products or services from an individual, group or company.
- Nudity: Broadly defined as "appropriate" imagery, this more controversial guideline prevents nudity of any kind on the site, with a handful of exceptions — including post-mastectomy scarring photos, individuals breastfeeding, and nudity in paintings and sculptures.
- Hate speech: The platform will remove any content from its site that encourages violence or includes hate speech — based on race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religion, disability, or disease — as well as bullying and harassment that target private individuals.
- Illegal activities: Instagram will remove posts that offer specific services around sex, firearms, and drugs, in addition to removing posts or comments that "support or praise of terrorism, organized crime, or hate groups."
- Self-injury: Any content posted to the platform that appears to glorify or encourage any type of physical self-injury, including eating disorders, will be taken down — with the exception of posts that reference these issues in the name of increasing awareness or signposting support.
- Graphic violence: Any videos or images featuring intense, graphic violence that isn't shared in relation to newsworthy events or to condemn or educate on a larger issue, will be removed for inappropriateness.
After you report a post, you might get an email or Instagram notification telling you what decision Instagram's moderators made about it.
How to report bugs and glitches to Instagram
Instagram also accepts reports about issues with the app itself, like if a graphic isn't displaying correctly, or a menu won't open.
To quickly report a bug, shake your phone while Instagram is open. A pop-up should appear asking you to report the problem. You'll also be able to submit screenshots and other files.
You can also turn off this feature from this menu. Abigail Abesamis Demarest/InsiderAbigail Abesamis Demarest
Abigail Abesamis Demarest is a contributing writer for Insider based in New York. She loves a good glazed donut and nerdy deep dives into the science of food and how it's made.
Read moreRead less
William Antonelli
Tech Reporter for Insider Reviews
William Antonelli (he/she/they) is a writer, editor, and organizer based in New York City. As a founding member of the Reference team, he helped grow Tech Reference (now part of Insider Reviews) from humble beginnings into a juggernaut that attracts over 20 million visits a month. Outside of Insider, his writing has appeared in publications like Polygon, The Outline, Kotaku, and more. He's also a go-to source for tech analysis on channels like Newsy, Cheddar, and NewsNation. You can find him on Twitter @DubsRewatcher, or reach him by email at wantonelli@insider.
com.
Read moreRead less
Related articles
Instagram Tech How To Reference LibraryMore...
How to write to Instagram technical support, help on Instagram
Menu
Content
- 1 How to write to Instagram technical support
- 2 Write an email to Instagram technical support
- 3 How to contact Instagram technical support 9007 if the profile is blocked 9008 Instagram not responding
Having trouble accessing your account? Are some features not working for you? Troubleshooting. Contact Instagram support directly. We'll show you how. nine0003
How to write to technical support Instagram
Use your smartphone to report any difficulties.
- Open your profile and click on the "Settings" section.
- Next, look for the item "Help" and feel free to click.
- Select the "Report a problem" line.
After that, from the list that appears, click on the appropriate situation. Start making an appeal.
In order for you to be answered for sure, follow the following rules: compose a message in accordance with all the rules of the administration and attach evidence in the form of a screenshot. nine0003
You will be interested: how to secure your account.
Write a letter to Instagram technical support
For fans of e-mail, there is an additional way to contact social network programmers. Write a message to [email protected]. When choosing this option, there are also specific recommendations:
- Specify the account name.
- Description of the problem. Make it short but detailed. Don't upload the heads of busy Instagram employees. Save them and your time. nine0008
- Please provide any additional information you think is necessary.
Is there a phone number for Instagram support? No, this feature hasn't been done yet. It is unlikely that it will ever be implemented. There are more than 1 billion users of this social network around the globe. It is clear that the network will be constantly overloaded. It's inefficient.
You may be wondering how to make link buttons on Instagram.
How long does Instagram technical support answer? There is no exact time for feedback from the administration. Due to the great popularity of the service, programmers are constantly loaded. Therefore, a response can be expected for several days.
Be patient or try to solve the problem yourself. nine0003
How to contact Instagram technical support if the profile is blocked
For those who are not used to sitting back, there is a wonderful page https://help.instagram.com/. This is background information. This option is available through a computer or laptop. Suitable for those who do not have access to the account.
Try your luck on this Internet resource. Perhaps you can handle the dilemma yourself. Here are the following sections:
- Using Instagram. The possibilities of the social network are fully described. The basics are explained in detail. If you are unable to add a photo or send a message to direct, then take a look at this section. nine0008
- Account management. Rules and recommendations for setting up a personal page.
- Troubleshooting and login help. Look for your problem in this branch.
- Privacy and security. Service policies, advice to parents and many other useful sections are presented.
- Instagram for companies. Businessmen right here.
Also on the help page there are descriptions of service updates, a mini-guide on malfunctions and errors, popular topics. nine0003
If you can't solve the problem yourself and you still don't have access to your account, connect your friends or family. Ask close people to write to programmers for you.
If Instagram technical support does not answer
Why can this happen?
- You described the problem incorrectly. An appeal without details is likely to be ignored.
- An invalid email address has been entered and you are waiting for a response.
- Too little time has passed since the request. There are a huge number of resource users. Your letter will be considered in the next order.
Are you sure you did everything right? Then try using the "Violations" section. Employees respond quickly to it.
Don't be afraid of difficulties when using Instagram, any problem is solved.
The only question is the amount of time spent.
Share with friends:
Tweet
Share
Share
Submit
Classify
Adblock
detector
How to contact Instagram support
Instagram is the most popular symbiosis of photo hosting and a social network (currently blocked in Russia, but you can use it). Loved by iPhone owners. Instagram owners from Meta constantly hide the contact form for their support. Let's figure out how to write to Instagram technical support in Russian. nine0003
Warning. Instagram and Facebook are owned by Meta, which is included in the list of organizations involved in terrorism and extremism in the Russian Federation.
The first place to visit if you have problems with Instagram is the Help Center. Almost everything is there :-): from account recovery to image processing with various filters. At the bottom of the switch to Russian.
How to write to Instagram technical support from the app
If you think that you have found a technical error (bug or something is not working for you) in the operation of the Instagram application (Android or iOS), you can report it from the application itself.
To report a non-working function:
- Go to your profile by clicking on the userpic below (login to the profile) or your profile picture, then open the menu at the top and click on Settings (in different versions of the application they change their location in the list)
- Select Help:
- Tap Report a problem and describe the problem you're experiencing. (there will be several options: report spam, send feedback and report a problem): nine0030
Be sure to describe the problem in as much detail as possible. For example, identifying the model of phone or tablet you are using, or the operation that caused the problem, will help us troubleshoot the problem.
Communication with Instagram technical support via browser and web interface
Few people know, but you can also write to Instagram technical support from a computer (laptop).
Option 1. Go to your page and find the settings gear:
Next, we find Report a problem or Report a problem:
Option 2. If in normal mode there is no gear or exit button to the settings, then we will use the Chrome browser and developer mode (exactly the same strategy) and go to the site https://www.instagram.com.
The fact is that the connection with Instagram support is also provided in the absence of an application on the phone - through their website. But it’s inconvenient to work with a phone on the site, it’s much faster to do everything on a computer. How? See below.
Switch Chrome or Firefox browser to phone emulation mode (ctrl - shift - i):
And go to your profile page.
There, in the upper left corner, you will see the settings wheel familiar from the application.
Go to Settings and bingo! - we have options for contacting technical support Instagram:
Here you can write a complaint or your situation and add a screenshot:
If you have a problem with emails and instagram login, contact here. To contact technical support, choose the appropriate point for the situation:
The service is completely Russified. You can write to Instagram support in Russian. How to communicate with support is written in this article. nine0030 Tips for protecting your Instagram account from hacking. Kaspersky Lab.
If your Instagram account has been blocked, try logging in and carefully follow the instructions on the screen.
How to call technical support Instagram
Unfortunately, at the moment Instagram does not have a technical support phone number, a hotline for contacting the support service.
